Interior entrance

Reviews of Country Inn & Suites by Radisson, Clarksville, TN

2.5 out of 5
Country Inn & Suites by Radisson, Clarksville, TN
3075 Wilma Rudolph Blvd, Clarksville, TN

Reviews

7.8

Good

Rating 10 - Excellent. 382 out of 1001 reviews" "
Rating 8 - Good. 320 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 86 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet locatin. Breakfast was a little underrated.
Stayed 1 night in May 2024

10/10 Excellent

Joanna, Bells

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price
Stayed 1 night in May 2024
Response from Tasha Echevarria on 16 May 2024
Thank you Joanna, for your great rating. We appreciate your time with us and are happy to hear we hit the mark with our hotel rates.

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in May 2024
Response from Tasha Echevarria on 8 May 2024
Charles, thank you for a great rating and feedback regarding the comfort of our beds. We are satisfied to know you were able to enjoy a good night's rest during your travels.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a turn and burn place. If you’re looking for a place to crash while traveling, this is definitely a good value
Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 30 Apr 2024
Christopher, we are sorry to hear if our guest services wasn't pleasant during your stay. We are happy to hear that the value was appreciated for your night stay.

8/10 Good

CHASTITY, Lansing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a wedding. Shows age. Clean.
Stayed 2 nights in Apr 2024
Response from Tasha Echevarria on 30 Apr 2024
Chastity, we are happy you were satisfied with the cleanliness of your stay. We appreciate your rating and review.

8/10 Good

kass

Stayed 3 nights in Apr 2024
Response from Tasha Echevarria on 20 May 2024
Thank you Kass, for your wonderful rating. We appreciate your business with us and hope to see you again soon!

8/10 Good

Jay

Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 29 Apr 2024
Thank you Jay, for your great rating. We hope to see you again soon!

8/10 Good

Jerri-Anne Barkha

Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 13 May 2024
Thank you Jerri-Anne, for taking the time to rate us. We appreciate your business and hope to see you again soon!

10/10 Excellent

Larry

Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 13 May 2024
Thank you Larry, for taking the time to rate us. We appreciate your business and hope to see you again soon!

2/10 Terrible

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay an extra deposit on arrival and that was a little inconvenient
Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 22 Apr 2024
Nicole, we are sorry to hear you were inconvenienced by our 25 incidental deposit. Please note it is made clear when booking through a 3rd party that this is an expectation from the hotel at check-in.

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room did not have closet/rack for hanging clothes. This was a first!
Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 22 Apr 2024
Jerry, we are very sorry to hear there was an issue with the layout of your room. The specific room type you had booked being an ADA accessible room, is why there was a armoire in this specific room. Please note that this is the only room type with this room setup.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Nice safe parking for big rigs. Easy in and out for trick and trailer
Stayed 1 night in Apr 2024
Response from Tasha Echevarria on 22 Apr 2024
Larry, we are very happy to hear all the great things you have mentioned in your review regarding our location. We appreciate your stay with us and hope to see you again soon!

6/10 Okay

Marilyn

Stayed 4 nights in Apr 2024
Response from Tasha Echevarria on 2 May 2024
Thank you Marilyn, for choosing our location for your lodging needs. We appreciate your business.

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Ran down. Spoiled carpets in common areas as well as rooms. Supposed to be free breakfast but Easter morning there wasn’t do to “technical issues” whatever that was supposed to mean. Didn’t give a senior discount due to booking through Expedia. Facility was not overall kept up or clean enough.
Response from Tasha Echevarria on 1 Apr 2024
Robert, we are very sorry to hear we fell short in service, cleanliness and meeting your request with a senior discount. We would like to sincerely apologies for the breakfast issues the hotel presented all of our guest on Easter Sunday. We unfortunately, cannot accommodate discounts on 3rd party reservations.

10/10 Excellent

Lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Navigation took us way out and around but we did find it . Very nice room. Would stay again.
Stayed 1 night in Mar 2024
Response from Tasha Echevarria on 29 Mar 2024
Lois, we are sorry to hear about your troubles finding our location. However, we are very satisfied to know you enjoyed your time with us. We appreciate your business and hope to serve you again soon!

6/10 Okay

Jill

Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great and polite. The bathroom was dirty. The room was very outdated. Air/heat didn’t work right, had to guess what setting it was on.
Stayed 1 night in Mar 2024
Response from Tasha Echevarria on 27 Mar 2024
Jill, thank you for your kind words and acknowledgment of a job well done by our staff. We would like to sincerely apologize for the room issues you did experience and appreciate you bringing them to our attention.

6/10 Okay

Christion

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness
Room was disgusting. Mild on the walls and the bed skirt. There was so much water damage in the room. The matress cover on one bed was so dirty and the other bed didnt have one. Zero water pressure in the shower.
Stayed 1 night in Mar 2024
Response from Tasha Echevarria on 18 Mar 2024
Christian, we are very sorry to hear all the issues you had during your stay at our location. Please accept our sincerest apologies on behalf of our hotel and staff.

6/10 Okay

Amy

Travelled with family
Dates
Stayed 1 night in Mar 2024
Response from Tasha Echevarria on 18 Mar 2024
Amy, we are sorry to see such a low score. We would like to apologies for any areas we fell short.

8/10 Good

Ann

Breakfast foods weren’t replenished
Stayed 1 night in Mar 2024
Response from Tasha Echevarria on 18 Mar 2024
Ann, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon! We are sorry to hear about the areas we fell short and would like to offer our sincerest apologies.

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bed guiet and stopped for a night on way home would definitely stay again
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 18 Mar 2024
Janice, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon!

10/10 Excellent

Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-24
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 18 Mar 2024
Alfred, thank you for taking the time to leave feedback on your recent visit. We appreciate your business and hope to see you again soon!

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were just there for one night but would return. Lobby was very nice and breakfast area. Breakfast was good but wish there had been some fruit options. Thank you!
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 26 Feb 2024
Thank you Pamela, for your great review and rating. We appreciate your time with us and will look into the areas we did fall short at.

4/10 Poor

Lisa, aurora

Liked: Amenities
Was nice and quiet and room was clean. Would stay again
Stayed 2 nights in Feb 2024
Response from Tasha Echevarria on 21 Feb 2024
Lisa, we are very sad to see such a low score for your stay. We are happy to hear such great feedback regarding your room and are glad to hear you will be returning.

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 21 Feb 2024
Thank you Kim for your great rating we appreciate your business and hope to see you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly service at check in. Nice room and room decore
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 21 Feb 2024
Michael, thank you for your kind words regarding our hotel and staff. We appreciate your business with us and hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 21 Feb 2024
Thank you for your great rating we appreciate your business and hope to see you again soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very clean room and bed is also comfy. Refrigerator and TV work. No dresser to hang your coat
Stayed 2 nights in Feb 2024
Response from Tasha Echevarria on 21 Feb 2024
Thank you Michelle, for your great feedback and rating. We are sorry to hear about the areas we fell short during your stay and would like to apologize for this inconvenience.

10/10 Excellent

Angela

Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 21 Mar 2024
Thank you Angela, for your great rating. We appreciate your business with us and hope to see you again soon!

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was so comfortable however the pillows were not. Breakfast was great. Would stay again
Stayed 2 nights in Feb 2024
Response from Tasha Echevarria on 13 Feb 2024
Thank you Stacey, for your kind words we are sorry about the issues you did have during your stay. We appreciate your great feedback and hope to see you again soon!

10/10 Excellent

Patric

Stayed 3 nights in Feb 2024
Response from Tasha Echevarria on 13 Feb 2024
Thank you Patric, for your great rating! We appreciate your business and hope to see you again soon!

10/10 Excellent

julianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, amazing breakfast and great customer service!!
Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 13 Feb 2024
Thank you Julianna, for your kind words. We appreciate your great feedback and hope to see you again soon!

8/10 Good

Aliaksandra, Dublin

Stayed 1 night in Feb 2024
Response from Tasha Echevarria on 21 Mar 2024
Thank you Aliaksandra, for your great rating. We appreciate your business with us and hope to see you again soon!

10/10 Excellent

Jessica

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Tasha Echevarria on 5 Feb 2024
Thank you Jessica, for your great rating! We appreciate your time with us and hope to see you again soon.

10/10 Excellent

Sandy

Travelled with family
.
Stayed 2 nights in Jan 2024
Response from Tasha Echevarria on 2 Feb 2024
Thank you Sandy, for your great rating. We are happy to see you enjoyed your stay with us and hope to see you again soon!

4/10 Poor

Christina

Disliked: Cleanliness, property conditions & facilities
The front desk was great, when we walked in room, lamp shade contention was broken, it was tilled against back board of bed frame, red tape was wrapped around, I believe trying to keep it straight, one of the pillowcases was ripped at seam. The television didn’t work, the front desk told us how to use buttons on television it self to reset. After reading next question, I should have taken pictures. The cleaning person should of just pulled the lamp, better not to have one on a nightstand than have that.
Stayed 1 night in Jan 2024
Response from Tasha Echevarria on 24 Jan 2024
Christina, we are very sorry to hear about the inconsistencies with your lodging experience. We do appreciate your acknowledgment of our staff. Please know although it may have been an inconvenience we could have provided another room that may have been more suitable for your stay.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tasha Echevarria on 8 Jan 2024
Robert, thank you for taking the time to leave us a great rating. We appreciate your business with us and hope to see you again soon!

10/10 Excellent

Travis

Stayed 4 nights in Dec 2023
Response from Tasha Echevarria on 23 Jan 2024
Thank you Travis, for your great rating! We appreciate your business with us and hope to see you again soon.

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tasha Echevarria on 5 Jan 2024
Thank you Eric, for your great rating. We appreciate your time with us and look forward to your next stay.

8/10 Good

Jeffrey

Stayed 1 night in Dec 2023
Response from Tasha Echevarria on 1 Jan 2024
Thank you Jeffrey, we hope to see you again soon!

6/10 Okay

Maurice

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff
The breakfast bar each day was excellent with excellent staff that welcomed you each morning. The condition of the property was horrible. The furniture, the toilet, and the carpet was not maintained and damaged. The cleanliness of the hotel was good but they're upkeep was subpar.
Stayed 5 nights in Dec 2023
Response from Tasha Echevarria on 27 Dec 2023
Maurice, thank you for your kind words regarding our hotel staff. We are very sorry to hear the concerns you addressed with conditioning of the property and assure you it will be brought to ownerships attention. We appreciate your business and thank you for your great feedback.

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness
Great people but lots of issues with hotel
Well the staff was nice. Breakfast was delish and manned very well. The room was ok. Floor was dirty. Room door was disgusting and needed a wipe down. The chair in the room was gross and we chose not to sit in it. The bed has a divit in it on the left side that I kept rolling into it so slept horrible. Shower pressure was bad and needs a new head. So glad we only had one night here. We did tell the front about the door and chair.
Stayed 1 night in Dec 2023
Response from Tasha Echevarria on 26 Dec 2023
Amanda, thank you for your kind words regarding our staff and hotel amenities. We are very sorry to hear about the cleanliness issues you experienced and will address this with our housekeeping manager. We appreciate your time with us.

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities
Easy check in and decent rooms; however the rooms and bathrooms where still a bit dirty
Response from Tasha Echevarria on 26 Dec 2023
Andrew, we are very sorry to hear about the cleanliness issues you experienced at our location. We would like to sincerely apologies for this and will bring it to the attention of our housekeeping manager.

2/10 Terrible

John

Stayed 3 nights in Dec 2023
Response from Tasha Echevarria on 8 Jan 2024
John, we are very sorry to see such a low rating. Please accept our apologies for any issues you may have had during your time with us.

4/10 Poor

Marco

Travelled with partner
Disliked: Amenities, property conditions & facilities
It seems that the property has not been updated for a lot of years. The fabric of the chair in our room was very old and damaged. The carpet in the room was old and with stains. Carpets in front of elevator were dirty with stains. Air Water Filter in fountain in the lobby need to be changed (based on red light in the fountain). It remained like that during our whole stay. The price of the room was very expensive based on what we found in our room.
Stayed 2 nights in Dec 2023
Response from Tasha Echevarria on 18 Dec 2023
Marco, we are very sorry to hear that the carpets and the water fountain light was such a distraction to you during your stay. We will take a look into both of these issues and apologies that these issues kept you from enjoying your time with us. We did notice you booked online with a special promotion and this is typically at a fairly decent rate. We appreciate you giving us the opportunity to serve you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great for a great price. Will stay there again. I also like the fact they are conveniently located near everything to suite your needs as far as food, shopping stores, and gas stations.
Stayed 2 nights in Dec 2023
Response from Tasha Echevarria on 18 Dec 2023
Hi and thank you for your positive review and rating. We are happy to hear your kind words regarding your stay and hope we are given another opportunity to serve you.

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updating. Did not at all feel safe.
Stayed 1 night in Dec 2023
Response from Tasha Echevarria on 18 Dec 2023
Carol, we are very sorry to hear you did not enjoy your time at our location. Please accept our sincerest apologies. We would have liked to hear your concerns on safety as we are an indoor corridor hotel with only entrances accessible by guest key cards.

6/10 Okay

Ashley

Liked: Staff & service
They need a deep cleaning and change the carpet.
Stayed 2 nights in Dec 2023
Response from Tasha Echevarria on 18 Dec 2023
Ashley, we are very sorry to hear you did not enjoy your time at our location. Please accept our sincerest apologies.

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tasha Echevarria on 5 Dec 2023
Richard, we are very sorry to see such a low score. Your feedback is very important to us and would have been appreciated on this review.

6/10 Okay

Raeshaan, Desoto

Travelled with family
Disliked: Property conditions & facilities
Property needs updating.
Stayed 3 nights in Nov 2023
Response from Tasha Echevarria on 5 Dec 2023
Raeshaan, thank you for your feedback we will share your review with ownership and appreciate your honest feedback.

6/10 Okay

Rosalind

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2023
Response from Tasha Echevarria on 5 Dec 2023
Rosalind, thank you for your recent stay with us. We appreciate your rating and hope to see you again soon.