Hi, I'm Simone from the Stendhal guest house residence, I'm shocked by your statements. She told me the arrival time at 6pm and showed up at 4pm, without warning without sending a message, after I had given her all the information about my guest house, I also gave her the wifi password to let her connect in case of problems, she didn't communicate anything... incredible. Not to mention you came in screaming even though you told her several times that there were other people, but she didn't care. Furthermore, we also drank some beers in the fridge which were not hers, and which I had to reimburse, without asking whose they were, in Italy this is called ignorance, I have no words. for parking, perhaps you haven't read the policy on Expedia, I don't have private parking, I'm a guest house, not a hotel, parking is on the street and based on your arrival time you have to look for one, you should have read better, but you know, paying a little is tempting for everyone, and then they demand the services of a 4-star hotel... next time read the information better and you'll see that you'll have a great time... maybe in a 4-star hotel. Simon.

Hi, thank you for your review and for being our guests, I am left speechless, you arrived before check in, I gave you the keys, I told you to come back at 2pm, in the meantime you wandered for more than half an hour between the room and the reception opening luggage looking for things etc etc, for breakfast you didn't accept help, you said no to everything, I gave you all the news you wanted, maybe it was better that you went to a 4 star hotel so you could have everyone the comforts you asked for, with much higher prices, we are a guest house not a hotel, I repeat I was speechless. Good day.

Hi, I'm sorry to hear that you didn't have a good time in our guest house. After the reservation is made, all our guests are provided with the address of our Guest House, usually to all my customers who have whatsapp I send our location so they can't go wrong. For breakfast, which for us is not a joke, in this period of uncertainty due to Covid, we prefer to provide our guests with single-dose packaged products, for greater health safety. We also have, always single-serve, yoghurt from various brands including Muller and Brunico, which are very good and renowned in Italy. The coffee machine does not miss a beat, but it must be considered that it is an Italian espresso machine, not an American long coffee, unfortunately if you want to make that type of drink, our coffee machine was not concipient for that. I hope to have you back as guests Simone from the Residence Stendhal Guest House.