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Reviews of Hampton Inn Christiansburg/Blacksburg

2.5 out of 5
Hampton Inn Christiansburg/Blacksburg
380 Arbor Dr, Christiansburg, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1002 reviews" "
Rating 8 - Good. 150 out of 1002 reviews" "
Rating 6 - Okay. 25 out of 1002 reviews" "
Rating 4 - Poor. 20 out of 1002 reviews" "
Rating 2 - Terrible. 13 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and updated……Brandon at the front desk was super nice! I was surprised at being guest of the day!!
Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 15 May 2024
We're so glad to hear that! We strive to create a welcoming environment for our guests and we're glad our staff was able to provide that! We congratulate you for being our Guest of the Day and we hope you stay with us again in the future!

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean
Stayed 3 nights in May 2024
Response from Jayen, Guest Service Manager on 14 May 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

8/10 Good

Luai, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience was good, the 2 things I didn't like were the loud AC unit noise and the weird bathroom sink faucet placement (it's by the corner of the sink and very close to sink edges)
Stayed 3 nights in May 2024
Response from Jayen, Guest Service Manager on 14 May 2024
Thank you for your feedback! We strive to provide our guests with the best experience possible and every bit of feedback helps! Thank you for choosing to stay with us during your travels and we hope to see you again!

10/10 Excellent

Vicky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist very nice,room super clean,convenient location close to super Walmart
Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 12 May 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a clean and friendly environment for them! Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is absolutely amazing
Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 8 May 2024
Thank you for your feedback! We strive to provide our guests with the best experience possible and every bit of feedback helps! Thank you for choosing to stay with us during your travels and we hope to see you again!

10/10 Excellent

Eileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so clean and nice. The staff was super and so welcoming . Check in was a breeze. We loved the fact that we could walk to dinner since we were in the car all day
Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 7 May 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a clean and friendly environment for them! Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Kyiesha

Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 7 May 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Ahab

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Jayen, Guest Service Manager on 3 May 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was accommodating of our late check in
Stayed 1 night in Apr 2024
Response from Jason on 29 Apr 2024
Thank you for choosing to stay with us! We're happy to hear you enjoyed your stay and that our staff could make you feel welcome! We hope you'll choose to stay with us again in the future!

10/10 Excellent

Meg

Very clean and friendly staff
Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 27 Apr 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a clean and friendly environment for them! Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
That's great to hear! We're so glad you enjoyed your stay with us! We hope you have safe travels and that you'll choose us again in the future!

10/10 Excellent

Auri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean, free water bottles, free nighttime cookies. The staff was kind. Really, for the price it was much better than I expected.
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
That is fantastic to hear! We strive to create great experiences and exceed our guests' expectations! Thank you for choosing to stay with us and we hope you'll stay with us again in the future!

10/10 Excellent

Agnes

Stayed 1 night in Apr 2024
Response from Jason on 14 May 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Brett, Burke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place - new and clean
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
We're so glad to hear you enjoyed your stay! We do our best to keep the hotel in peak condition so that we can assure the best experience possible for our guests. Thank you so much for staying with us and we hope to see you again in the future!

10/10 Excellent

Suanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor at each of the entrances made it feel welcoming as did the super friendly desk clerk. We were so impressed and highly recommend.
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us! We're happy to hear you enjoyed your stay and that our staff could make you feel welcome! We hope you'll choose to stay with us again in the future!

10/10 Excellent

Yishu

Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 7 May 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Felica

Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice motel. Modern and clean.
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a clean and friendly environment for them! Thank you so much for choosing to stay with us and we hope to see you again in the future!

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for your feedback! We strive to provide our guests with the best experience possible and every bit of feedback helps! Thank you for choosing to stay with us during your travels and we hope to see you again!

10/10 Excellent

Byron

Stayed 4 nights in Apr 2024
Response from Jayen, Guest Service Manager on 27 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a few years ago …. So much improvement!
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you so much for your feedback! We strive to provide the best experience possible for our guests and work hard to improve every single day. We're happy you enjoyed your stay and hope to see you again!

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities
Zxzzzxx
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

8/10 Good

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
New property
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just perfect...A little touch like home......
Stayed 1 night in Apr 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a welcoming and friendly environment that feels like coming home. Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Sara

Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad you enjoyed your stay and hope to see you again in the future!

10/10 Excellent

Daimon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, will stay again
Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
That's great to hear! Thank you for choosing to stay with us! We're glad you enjoyed your stay with us and we look forward to seeing you again in the future!

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here twice and both times have been a wonderful experience. I traveled with my dog and the place is very animal friendly! My pet even got his own goody bag from the from desk. Rooms are new and clean, the location is easy off an on to main highways. Pleasant stay.
Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
Thank you for choosing to stay with us during your travels! We love that you brought your furry family with you, and we hope to see you both again in the future!

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy property. Thx
Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 24 Apr 2024
We're so glad to hear that! We strive to exceed guest expectations and provide a welcoming and friendly environment for them! Thank you so much for choosing to stay with us and we hope to see you again in the future!

10/10 Excellent

Cynthia

No
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

John

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a quick visit with my daughter to Virginia Tech. The property was in a very convenient location. The room was clean and spacious. Free breakfast in the morning was tasty and filling. Would definitely stay here again.
Stayed 1 night in Mar 2024
Response from Jayen, Guest Service Manager on 25 Apr 2024
We're delighted to hear that you enjoyed your stay with us! We strive to provide the best possible experience for our guests and hearing that we could make your stay has made our day! Thank you so much for choosing to stay with us and we hope to see you again soon!

10/10 Excellent

Allison

Nice
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This place is managed well. Staff all very friendly, helpful, and professional. Great crew! The hotel itself is clean, well kept, and in good physical condition. Great place to stay.
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us! We're happy to hear you enjoyed your stay and that our staff could make you feel welcome! We hope you'll choose to stay with us again in the future!

10/10 Excellent

Danielle

Liked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

8/10 Good

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was awesome. Vert clean in all areas. My only complaint is the pillows. I forgot to bring my own and the hotel pillows were very thin. Had stiffness every morning. Besides that hotel was great!
Stayed 2 nights in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for your feedback! We strive to provide our guests with the best experience possible and every bit of feedback helps! Thank you for choosing to stay with us during your travels and we hope to see you again!

10/10 Excellent

Morgan, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
Strip mall vs. town setting
Stayed 1 night in Mar 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

8/10 Good

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall.
Stayed 2 nights in Feb 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us during your travels! We're so glad that you enjoyed your stay with us and hope to see you again in the future!

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect for my needs! It was extremely clean and comfortable and the staff were so polite and helpful! Would definitely stay here again when I am in the area.
Stayed 1 night in Feb 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us! We're happy to hear you enjoyed your stay and that our staff could make you feel welcome! We hope you'll choose to stay with us again in the future!

10/10 Excellent

Susan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has clearly gone out of their way to provide exceptional service. The extras, from area decorations to ‘to go breakfast’ bags were a pleasant surprise. Quiet updated rooms and great breakfast.
Stayed 1 night in Feb 2024
Response from Jason on 25 Apr 2024
Thank you for choosing to stay with us! We're happy to hear you enjoyed your stay and that our staff could make you feel welcome! We hope you'll choose to stay with us again in the future!

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Renee

Stayed 1 night in Feb 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with family
Good property
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Marlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Chris

Stayed 1 night in Feb 2024

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024