View from property

Reviews of Hotel Grande Italia

4 out of 5
Hotel Grande Italia
Rione S.Andrea, 597 (P.tta Vigo), Chioggia, VE

Reviews

9.4

Exceptional

Rating 10 - Excellent. 205 out of 293 reviews" "
Rating 8 - Good. 79 out of 293 reviews" "
Rating 6 - Okay. 6 out of 293 reviews" "
Rating 4 - Poor. 1 out of 293 reviews" "
Rating 2 - Terrible. 2 out of 293 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast. Receptionists were friendly and very helpful.
Stayed 3 nights in Apr 2024
Response from Giulia B. on 15 Apr 2024
Dear Warren,Thank you so much for your nice words and for granting us the highest score.Come back soon!Best regards,Giulia B.

10/10 Excellent

Jan

Stayed 2 nights in Oct 2023

10/10 Excellent

Kitty, Hollidaysburg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was perfect for us to catch our cruise ship in Chioggia port. The hotel is very clean, the people are very friendly and helpful. Just what we needed after a tiring travel day!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the waterfront. Enjoy watching the boats, people and a cocktail.
Stayed 2 nights in Oct 2023
Response from Giulia B. on 22 Oct 2023
Dear Gerard,We really want to thank you for nice review.We hope you are coming back, again.Best regards,Giulia B.

10/10 Excellent

BRENDA

Stayed 1 night in Oct 2023

10/10 Excellent

Romeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot and pleasant staff. I recommend this one!
Stayed 2 nights in Sep 2023
Response from Giulia B. on 18 Oct 2023
Dear Romeo,We do thank you very much for your feedback.If you feel like recommending us, it makes us believe that we are going through the right path.Come again!Best regards,Giulia B.

6/10 Okay

trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nothing special-neither bad nor good It suited my need to be near the port
Stayed 1 night in Oct 2023
Response from Giulia B. on 14 Oct 2023
Dear Trudy,Thank you for finding time to write this review.Sorry if you consider our hotel "nothing special", we do our best in order to guarantee a special stay to every guest and it is kind of a defeat when we do not succeed in our intent.Hoping you are coming back to get the chance to show you that we are more than "neither bad nor good".Best regards,Giulia B

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Al around great
Great hotel, great location, great staff
Stayed 1 night in Oct 2023
Response from Giulia B. on 14 Oct 2023
Dear James,Thank you so much for your great review! :)Come visit us again!Best regards,Giulia B.

10/10 Excellent

A

Stayed 1 night in Oct 2023

10/10 Excellent

maritza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Giulia B. on 6 Oct 2023
Dear Maritza,Thank you for grating us 10 out of ten. Really appreciated.Best regards,Giulia B.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mattress was too hard for our liking as were the pillows however a beautiful hotel which we enjoyed very much
Stayed 2 nights in Oct 2023
Response from Giulia B. on 6 Oct 2023
Dear John.Thank you for your review. We are glad you enjoyed your stay with us.Sorry if the mattress and pillow were too hard for you. Best regards,Giulia B.

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Sep 2023
Response from Giulia B. on 21 Sept 2023
Dear Gerald,Many thanks for granting us 5 stars out of 5.Come again!Best regards,Giulia B.

10/10 Excellent

Dilys Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place nice are not a lot to do. Good for a long weekend but not for longer.
Stayed 6 nights in Sep 2023
Response from Giulia B. on 20 Sept 2023
Dear Patricia,Many thanks for your review. Glad you appreciated your stay with us.Come back again!Best regards,Giulia B.

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5Star Hotel
Such a lovely hotel in a prime location in Chioggia. The hotel is so beautifully presented. Large clean rooms. Spotless bathroom and all the other areas of the hotel are very well maintained. The staff on reception were all so friendly and helpful. We will definitely stay in this hotel again. 5 Stars
Stayed 2 nights in Sep 2023
Response from Giulia B. on 14 Sept 2023
Dear Beverley,Many thanks for your kindly review following your stay with us.Reading so many compliments on our Hotel and staff, it makes us really glad.We will definitely wait for your return.Best regards,Giulia B.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Fabulous boutique hotel, very modern rooms in an old style building, convenient for everything, staff extremely helpful and friendly, would definitely stay again
Stayed 1 night in Sep 2023
Response from Giulia B. on 12 Sept 2023
Dear Fiona,Thank you so much for your super positive review.We are really glad you appreciated your stay with us so much. Please, come again!Best regards,Giulia B

10/10 Excellent

Tamzin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The Hotel Grande Italia is a lovely hotel to stay in. The location is perfect and all the staff are outstanding and nothing is to much trouble. We will definitely be returning soon.
Stayed 3 nights in Sep 2023
Response from Giulia B. on 7 Sept 2023
Dear Tamzin,We want to thank you so much for your beautiful review.We are really glad you enjoyed your overall experience at Hotel Grande Italia and it was a real pleasure to assist you during your stay.We will be waiting for your return!Best regards,Giulia B.

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great linens!!!!
This is a very nice hotel located right at the end of the island of Chioggia and everything was just great. Well appointed great linens everything was great highly recommended!!!
Stayed 1 night in Aug 2023
Response from Giulia B. on 20 Aug 2023
Dear Sherman,Thank you so much for sharing with us your experience at Hotel Grande Italia that, it seems, was to your satisfaction.It is the first time that someone expressed such enthusiasm for your linens and we are happy to read that.Come again!Best regards

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and professional staff. Hotel is very charming with a great location in the old town area. Would highly recommend.
Stayed 1 night in Aug 2023
Response from Giulia B. on 20 Aug 2023
Dear Michael.We want to say thank you for your kind review.Really appreciated.We hope you really highly recommend us and come to visit us again.Kind regards,Giulia B.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutely amazing!! Best choice I’ve ever made!! Brilliant location, excellent and above expectations service. Friendly and welcoming front desk personnel. Highly recommended. ❤️
Stayed 2 nights in Aug 2023
Response from Giulia B. on 10 Aug 2023
Dear Adriana,What can we say about your amazing review?? Just, thank you soooo much!! We really appreciate the superkind words used to describe our Hotel and the staff!Come again soon!Best regards,Giulia B.

10/10 Excellent

Patricia, Huntington Beach

Stayed 1 night in Jul 2023
Response from Giulia B. on 26 Aug 2023
Dear Patricia,We really appreciated granting us 5 out of 5. Thank you very much!Come back soon!Best regards,Giulia B.

10/10 Excellent

Diane

Stayed 1 night in Aug 2023
Response from Giulia B. on 26 Aug 2023
Dear Diane,Thank you so much for granting us 5 out of 5.Come again!Best regards,Giulia B.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy escape, moments away from the beach, excellent seafood and near a transportation to Venice.
Stayed 2 nights in Jul 2023
Response from Giulia B. on 16 Jul 2023
Dear John,We are really glad you enjoyed your stay with us. And, thank you very much for your positive review.Hoping we'll have the chance to have you as a guest again in the future.Best regards,Giulia B.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Giulia B. on 1 Jul 2023
Dear Anonymous,Thank you for granting us the highest score.Kind regards,Giulia B.

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and accommodations. Very modern rooms in old traditional settings. I was on the 2nd floor and near staff offices. The noise in the morning was disturbing. Little sound proofing in the rooms. I also tried to cancel 2.5 weeks prior and was denied by the hotel even though I took out insurance. The insurance never responded so despite the rest of my party not making it, I stayed. I won’t book again through Expedia with cancellation insurance. Waste of money. Overall a nice experience and lovely hotel accommodations.
Stayed 1 night in Jun 2023
Response from Giulia B. on 19 Jun 2023
Dear Eric,Thank you for taking the time to review your stay with us.We are delighted that you enjoyed the modernity of our rooms mixed with our historic building from 1914.We are very sorry that you heard the noises from the breakfast room, unfortunately the rumble that comes from that room puts a strain on our soundproofed rooms. We will ask the breakfast room staff to make even less noise.Regarding your cancellation request, Expedia had contacted us about it, but since your reservation is a non-refundable one, we could not accept to cancel it free of charge as per the agreements and booking policy.Hoping to have you as a guest again.Best regards,Giulia B.

10/10 Excellent

Wilfred

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property, good breakfast and 20 minute walk to cruise terminal or 5 min cab ride.
Stayed 2 nights in May 2023
Response from Giulia B. on 7 Jun 2023
Dear Wilfred,We do thank you very much for granting us the highest score about your overall experience.For those who are getting on a cruise, our Hotel is the best option due to the proximity to the cruise terminal and the willingness of our staff to help the guests with the transfer's organization.We are glad you especially liked our breakfast.Hoping you'll find the chance to come back visiting us.Kind regards,Giulia B.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2023
Response from Giulia B. on 14 Jun 2023
Dear Stephen,Thank you so much for grating us 5 out of 5.Best regardsmGiulia B.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Giulia B. on 20 May 2023
Dear David,We do thank you so much for grating us the highest score.Kind regards,Giulia B.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, lovely room that was well laid out, staff warm and friendly as well as helpful. Add the lovation and the visit was perfect.
Stayed 2 nights in May 2023
Response from Giulia B. on 15 May 2023
Dear Michelle,We do thank you very much for taking the time to write this positive review.We are glad to know that you enjoyed your stay with us and you appreciated our staff and our location.Kind regards,Giulia B.

10/10 Excellent

Monty, PARK CITY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay, the location is perfect at the end of the pier. Great views very comfortable room the perfect spot to get over your jet lag. The staff is very friendly and helpful. And the breakfast is very good. Because booked through Expedia they upgraded our room and provided drink coupons for the bar. We had lunch and afternoon drinks on their patio bar also very good. We arrived early and we’re able to leave or bag’s while we explored the town. Chioggia is a very authentic Venetian city without the crowds. We stayed before leaving on a Viking cruise and the Viking shuttle boat picks up in front of the hotel and we hopped a ride to the ship.
Stayed 1 night in Apr 2023
Response from Giulia B. on 25 Apr 2023
Dear Monty,we would like to thank you for the beautiful words use to describe both our Hotel and Chioggia. We are sincerly glad you enjoyed your overall experience this much.Our staff do its best in order to guarantee all the assistence that our guests might need.Best regards,Giulia B.

10/10 Excellent

Johnny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very lovely hotel for the money. Not easy to walk to from bus station however. Very nice staff.
Stayed 1 night in Apr 2023
Response from Giulia B. on 20 Apr 2023
Dear Johnny,We are glad you appreciated your stay and thank you for grating us the highest score.We are sorry if you had trouble to walk to and from the bus station. I hope this doesn't stop you to come back in our Hotel.Best regards,Giulia B.

10/10 Excellent

Jill

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel staff was excellent. They were very accommodating and helpful. The rooms were clean, bright and made you want to extend your stay. The breakfast was delicious. I can’t say enough about the staff. It was a perfect beginning to a trip.
Stayed 1 night in Apr 2023

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Giulia on 3 Aug 2022
Gentile Davide, La ringraziamo per il 10 assegnatoci. Siamo contenti abbia apprezzato il suo soggiorno nella nostra struttura. Cordiali saluti, Giulia

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from Valeria on 23 Jun 2022
Dear Andrew, Thank you very much for your feedback, much appreciated!

10/10 Excellent

Miguel, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location. Beautiful building.
Stayed 3 nights in May 2022
Response from Riccardo - Hotel Grande Italia on 21 Jun 2022
Dear Miguel, On behalf of all the staff working for Hotel Grande Italia, I wish to thank you for such kind words, and for granding us such a high score. We surely feel proud when guests appreciate not only the location of our hotel, but also the friendliness of the staff. Hoping to welcome you again in the Venetian Lagoon, I send my kindest regards.

10/10 Excellent

stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, excellent service, great location with lots of fantastic restaurant around
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely hotel in a great location. friendly and helpful staff.
Stayed 2 nights in Jun 2021
Response from marcello on 13 Jul 2021
Dear Guest, many thanks for your positive feedback, appreciated. Our location is like no other in town. Our Personnnel is prepared, ready to give usuful info and so making our guests' stays nicer and more interesting. Come again! Marcello

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel, very well located
Stayed 1 night in Aug 2020
Response from Giulia on 18 Aug 2020
Thank you so much for your nice review. Best regards

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Giulia on 13 Aug 2020
Thank you so much!

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is absolutely beautiful and very well located. However, there are a few things that spoilt the stay: 1. No parking available 2. No tea/coffee making facilities in the room and no info that these were available from reception 3. The shower was leaking - the entire bathroom got flooded after one of us took a shower. 4. The fridge made the same noise as a constant drone. Apparently they know and they can switch it off but nobody bothered to tell us upon arrival. They were just very sorry next day... I'm stunned as the lady in reception seemed to be well versed at customer service but no information was given on these points.
Stayed 1 night in Dec 2019
Response from giulia on 20 Feb 2020
Dear Guest Thank you for taking the time to share your feedback. We are glad that you found our hotel beautiful and well located. On the other hand we are very disappointed that your recent stay with us did not fully meet your expectations. We hope that you will take again the chance to visit our hotel again . Kind regards Giulia

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location, excellent breakfast in a room with great views, very handy bikes and friendly, professional staff. Nice touches such as water in lobby, computer and printer. Parking arrangements were not complicated and not too expensive.
Stayed 4 nights in Oct 2019
Response from giulia on 17 Dec 2019
Dear Guest thank you very much for your 5 stars review! Best regards

8/10 Good

D, Vancouver, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best! - the Hotel is a beautiful old fashioned boutique hotel, that has been updated inside. - They had bikes to rent for a small fee - which was perfect to explore that whole area and bike to the beach at Sottomarina. We loved it there - just wish we could have stayed longer.
Stayed 2 nights in Sep 2019
Response from Giulia on 19 Oct 2019
Dear Guest, Many thanks for your comments regarding the location and the whole area. We are delighted that you enjoyed your stay with us so much. We very much look forward to welcoming you back again very soon Yours sincerely, Giulia

8/10 Good

Jenna, New York city

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We heard from our room noise every time someone moved a chair in the breakfast area since our room was directly under it. They should put felt pads or something.
Stayed 5 nights in Oct 2019
Response from Giulia on 19 Oct 2019
Dear Guest, many thanks for sharing your opinion. Furthermore, thank you for your feedback regarding the noise, we will take note of it and try to solve it. It will be a pleasure to host you again in future. Kind regards Giulia

10/10 Excellent

Ben

Stayed 1 night in Sep 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chioggia - another Venice
Great little stay for a couple of nights in 'Little Venice' - would recommend Chioggia to everyone. Also for a bit of fun catch the little train from Rovigo to Chioggia - not for everyone but we loved it, a trip back in time.
Stayed 2 nights in Jul 2019
Response from Giulia on 16 Aug 2019
Dear Mr Mark, many thanks for sharing your feedback and we are thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon! Best regards Giulia

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased to be there
Great location, lovely view to Venice, nice accommodating and professional staff. We had a very nice stay.
Stayed 1 night in Jul 2019
Response from giulia on 17 Jul 2019
Dear Guest Many thanks for your very nice review. It was for us a pleasure to have you here! Best regards Giulia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from giulia on 9 Jul 2019
thank you for sharing your opinion. best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel
It was a beautiful place I don’t understand why people were like “why are you going there???”And let me tell you it is a beautiful place,a place to come back excelente
Stayed 1 night in Jun 2019
Response from giulia on 9 Jul 2019
Dear Guest many thanks for your very nice review. Chioggia is also known as the “little Venice“, for the deep similarities with Venice: urban, social, economic and cultural ones and its a yewel surrounded from the lagoon. So why not coming here :) best regards Giulia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019
Response from giulia on 22 Jun 2019
Thank you so much! Best regards Giulia

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, beautiful modern clean rooms, excellent service
Stayed 2 nights in Jun 2019
Response from giulia on 22 Jun 2019
Dear Guests We endeavour to offer a positive experience for all of our guests. It is gratifying to know when this happens. I hope we get to see you again in the near future. Sincerely. Giulia

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely breakfast room
Right by the Vaperetto stop from Pellestrina. Breakfast is served on the second floor is beautiful rooms with great views towards the Venetian Lagoon. When the lady in the restaurant saw me finishing for something other than apple in the fruit salad, she brought a bowl of freshly prepared strawberries to our table.
Stayed 1 night in Jun 2019
Response from giulia on 22 Jun 2019
Dear Sue Thank you so much for your great review. We appreciate your terrific feedback and we look forward to welcoming you again soon. Best regards Giulia