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Reviews of Best Western Chincoteague Island

2.5 out of 5
Best Western Chincoteague Island
7105 Maddox Boulevard, Chincoteague, VA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 485 out of 643 reviews" "
Rating 8 - Good. 133 out of 643 reviews" "
Rating 6 - Okay. 14 out of 643 reviews" "
Rating 4 - Poor. 7 out of 643 reviews" "
Rating 2 - Terrible. 4 out of 643 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly. Traditional breakfast options were not appealing to my vegan diet but I understand. I loved being so close to the beach!
Stayed 5 nights in Mar 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The staff is very welcoming and it is within walking distance to many places, including the Wildlife Refuge.
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly. The chocolate chip cookies were deliciopus.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was beyond helpful. Room met expectations
Stayed 1 night in Dec 2023

10/10 Excellent

Tiffanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff and room. Free breakfast had ALL the options and I was so grateful, plus it was delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best motels we’ve had. The room itself is large, well appointed and everything works. Staff was efficient, helpful and welcoming. It rates a “5” in every category.
Stayed 1 night in Oct 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
The customer service was great. Garry was very friendly and helpful. Hotel was in a great location and very clean and a pleasant place to stay. Continental breakfast was also great! We will definitely stay here next time we visit.
Stayed 2 nights in Oct 2023

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay.
Stayed 3 nights in Sep 2023

10/10 Excellent

gleason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a wonderful location, great breakfast, and a friendly staff
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and spacious.
Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Seokmin

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything
My friend and I have been coming to this hotel once a year for a long time. We come to spend time on the beach, to see the ponies, to eat amazing food truck meals and to take boat tours of the island. This hotel is perfect for us; conveniently located, clean, with a decent free breakfast and a lovely pool to cool off in after a day at the beach.
Stayed 2 nights in Sep 2023

10/10 Excellent

Romy

Travelled with family
Liked: Cleanliness, room comfort
Exceptional
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Minerva

Travelled with family and small children
Liked: Amenities
Had a great time at the Best Western in Chincoteague, VA. Staff was great! Breakfast was very good, we really enjoyed the proximity to everything and our family really liked the pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay!
We enjoyed staying at the Best Western for our family weekend in Chincoteague. We arrived early before our room was ready and the manager was very helpful. She let us use the pool and lounge area while we waited. The pool was absolutely fabulous. We really enjoyed all of the plants, flowers and landscape. The room was comfortable and quiet. I noticed the maintenance gentleman took great care in keeping the grounds clean. We really enjoyed our stay and highly recommend. We will be back for a fall trip!
Stayed 1 night in Aug 2023

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean and nice room.
Stayed 1 night in Aug 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Blythe

Travelled with family
Liked: Amenities
Disliked: Cleanliness
My frustration with the place was when I walked in the sand that was in the hallway, and in the bathroom was significantly more than if I had run a vacuum cleaner over it. I realize we’re near a beach, but I need to have a clean room if you are going to have to pay over $300 per night. The tub was dirty with spiders crawling in it. Comforters on top of the beds were dirty they looked as though they had been on the beds for at least three weeks. On the other hand, the bed was comfortable, sheets and towels were clean, and the breakfast was an outstanding variety. The front desk was very helpful when I asked directions for places. I would not give more that 3/5 stars.
Response from Dawn, GM on 7 Aug 2023
I am so sorry you did not enjoy your visit with us. I was really surprised regarding the condition presented of your guest room. My housekeeping staff works very hard to provide clean accommodations and each guest room is inspected before arrivals. For a moment I was concerned you may have mixed us up with another hotel because our bedding does not have comforters and we do not have hallways as an outdoor corridor hotel. The outside walkway during the evening may have had sand from guests returning in the afternoon? I am sorry for your experience and will talk over your visit with my executive housekeeper. Any other information you can provide would be very helpful.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in a beautiful area.
Stayed 1 night in Aug 2023

8/10 Good

Blythe

Stayed 1 night in Aug 2023

10/10 Excellent

Krista

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to the beach
Stayed 2 nights in Jul 2023

10/10 Excellent

Cyndie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located close to the beach and bike trails. The staff are very friendly and informative. The hotel is well kept and room was very clean and comfortable.
Stayed 4 nights in Jul 2023

10/10 Excellent

Erinn

Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and excellent location!
Stayed 5 nights in Jun 2023

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cousin wedding trip/mini Vacation.
The hotel was awesome rooms were clean and comfortable. Don't know where they get their pillows from but they are the best I've ever used in a hotel. The staff aere very friendly and helpful.
Stayed 4 nights in Jun 2023

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was really a lovely hotel.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
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Stayed 2 nights in Apr 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very clean. Convenient to park. Breakfast was good and offered a variety of options. Would definitely stay again.
Stayed 1 night in Apr 2023

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the appearance on the purse - the cute little patio. Also, inside was so nice and pretty and clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Comfortable, and Convenient
We thoroughly enjoyed our two night stay in the off season. The hotel is in very good condition and is nicely decorated. Our room was very clean and comfortable. You can literally walk across the bridge to the Assateague National Wildlife Refuge and it is just a few minute drive into town. We would definitely stay here again!
Stayed 2 nights in Mar 2023
Response from Dawn on 1 Apr 2023
We are so glad you enjoyed your stay! It was a pleasure having you and hope you can visit with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great motel
Clean, comfortable, and very spacious rooms. We had a sliding door with a small patio; I wish the weather had been nicer so we cold have enjoyed it! It would have been a nice bonus. The breakfast was very good with make your own waffles, eggs, breakfast meats, yogurt, and tropical fruit that was very different than most hotel breakfasts and much appreciated. There was also syrups that could be added to waffles or coffee, like chocolate, raspberry, caramel, and oatmeal with brown sugar, cranberries, and nuts. The staff was super helpful and on 2 separate occasions drew us detailed maps of things we were specifically looking for as well as suggestions they had for us. I would definitely recommend this place.
Stayed 1 night in Mar 2023
Response from Christa, Front Desk Manager on 22 Mar 2023
Thank you for the wonderful review, Sorry the weather wasn't so great for your visit, You will just have to come back another time, A wonderful breakfast is always a great start to a day, we are so glad you enjoyed all we had to offer. Come back and see us again, we would love to have you back!

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evertoeas great, great staff
Stayed 1 night in Mar 2023
Response from Christa, Front Desk Manager on 13 Mar 2023
Thank you for your wonderful review, We are glad you enjoyed your stay, We hope to see you again in the future.

10/10 Excellent

Christina

Stayed 1 night in Feb 2023
Response from Christa, Front Desk Manager on 13 Mar 2023
Hi there Christina,Thank you for the great review! We hope to see you back in the future.

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees extremely customer focused and friendly. The breakfast was excellent and rooms were clean.
Stayed 1 night in Jan 2023
Response from Christa Front Desk Manager on 31 Jan 2023
Larry,Thank you for the wonderful review, We are thrilled you enjoyed our hotel & staff, We like to make everyone feel like the are at home. Hope to see you again in the future.Have a Wonderful Day!

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Carl

Liked: Cleanliness, property conditions & facilities, room comfort
It was our first visit to Chincoteague NP and this hotel is right outside the park. So, we could walk to the park. The staff were friendly, the room had everything we wanted and more and the breakfast was superb. A great place to stay and we would highly recommend it.
Stayed 3 nights in Oct 2022

10/10 Excellent

Clyde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and roomy. Quiet during the night. Outstanding breakfast. Staff very professional and friendly. It’s a home away from home. Can’t wait till we return.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had the coziest beds of any hotel I've stayed at, even better than my own at home!
Stayed 1 night in Aug 2022
Response from Dawn on 23 Sept 2022
Thank you for the wonderful review!!