Honeymoon Suite, Ensuite, Garden View (Bedroom 6)

Reviews of East Walls Hotel

3.5 out of 5
East Walls Hotel
3 East Row, Chichester, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 96 out of 121 reviews" "
Rating 8 - Good. 15 out of 121 reviews" "
Rating 6 - Okay. 6 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 2 out of 121 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely property with truly wonderful owners and their staff. And it is close to everything. We would stay again. 😊
Stayed 3 nights in May 2024

8/10 Good

Mr Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location, hotel v clean and well run.
Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Huw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely place, possibly a bit expensive, but highly recommended.
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Stayed 1 night in Apr 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples stay
Staff amazing, beautiful rooms, amazing breakfast! Will definitely be coming back x
Stayed 1 night in Feb 2024

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is spanking newly refurbished and I'd recommend it
Stayed 1 night in Feb 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Valentine’s Day stay ❤️
Valentine’s Day stay. Room was perfect, clean, cosy and had everything we needed. The roll top bath in the room was the added bonus for a romantic stay. We were warmly welcomed, excellent and friendly staff, superb breakfast and we will definitely be back! Thankyou, and congratulations on your engagement!
Stayed 1 night in Feb 2024

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Friendly welcome, great location, lovely building, clean and well maintained. Excellent breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good friendly and very clean
Stayed 1 night in Dec 2023

10/10 Excellent

B

Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept
Very nice accommodation but our room was very small. Thought I booked two single beds but had a small double bed that wasn't that comfortable. The breakfast was awesome!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great stay
We had a great stay, right from first arrival to departure the staff couldn’t have been more helpful and accommodating. The breakfast was really tasty and there was a good choice. We will definitely be returning, thank you
Stayed 2 nights in Oct 2023

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Good but average
We were disappointed at the size and comfort of the bed, a double with a very firm mattress. It was the one thing that let the room down as a result didn't get a good sleep. Breakfast first morning very average, a bit over done and slow. Second morning breakfast was better
Stayed 2 nights in Sep 2023

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Immaculate throughout. Spotlessly clean. Lovely cooked to order breakfast. Great coffee and fresh orange juice. Great location. Quality furnishings. Comfy bed.
Stayed 1 night in Sep 2023

2/10 Terrible

Cliff

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itaelfnis nice enough though overpriced for what you get. My poor review however concerns the unwelcoming customer service. I explained i was visitinf to attend a family funeral. Indidnt appreciate a chivvying email demanding an eta and then a peremptory further demand i be there by 9. Condolences would d have been nice. I was there nesrly an hour before 9 arriving in pouring rain to locked up hotel ans a request to call. You didnt answer. Luckily a passer by knew where you lived and went and found you. You then couldn't find my booking. Tokd me it was single wheb it was double and quoted me someone elses name. No apology. Just bad grace after racing from a funeral and left in pouring rain.shoddy customer service in the extreme. Couldn't wait to leave the next day to escape the sour mood. I have never felt so unwelcome You do not belong in hospitality.
Stayed 1 night in Aug 2023

10/10 Excellent

MG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and great location
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Absolutely lovely hotel with charming staff. Was visiting the Chichester Festival Theatre for the first time and will definitely stay here when next I come
Stayed 1 night in Aug 2023

10/10 Excellent

PHILLIP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A excellent property
Stayed 1 night in Aug 2023

10/10 Excellent

Susan

Lovely place, lovely people
Only stayed one night but room was lovely and hosts were very friendly. Lovely outdoor area but weather did not permit us to avail sadly. Would definitely stay again.
Stayed 1 night in Jul 2023

4/10 Poor

Claire

Travelled with family
Disliked: Room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

richard

Stayed 3 nights in Jul 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Very nice hotel in the centre of Chichester. Would definitely stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Vaughan, Richmond

Stayed 1 night in Jul 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous boutique hotel
We had a lovely stay in this beautiful hotel. Close to the centre but in a quiet road. Beautifully decorated with lots of thoughtful attention to detail. Excellent breakfast. Charming hosts.
Stayed 1 night in Jun 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Had a fantastic stay, great hosts, fantastic room, lovely breakfast everything was perfect.
Stayed 1 night in Jun 2023

10/10 Excellent

Nick

Travelled with family
Liked: Staff & service, property conditions & facilities
Central location , friendly and helpful staff .
Stayed 1 night in Jun 2023

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place to stay. Great hosts!
Extremely friendly staff. Comfortable clean room. Very safe building, requiring a physical key to enter not only the room but the main entry during night hours.
Stayed 1 night in Jun 2023

10/10 Excellent

Engela G

Stayed 1 night in Jun 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Lovely hotel with great hosts! Comfy room
Stayed 2 nights in May 2023

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this wonderful hotel. Felt very welcoming, great food and room was perfect
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Stayed 1 night in Feb 2023

10/10 Excellent

Zack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hosts, Fantastic Breakfast
Really nice Hotel - Jorg and his team were fantastic hosts. Breakfast was amazing
Stayed 1 night in Jan 2023

10/10 Excellent

GARY

Stayed 1 night in Dec 2022

10/10 Excellent

Nigel

Stayed 1 night in Dec 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nicely appointed room , lovely dining room and gardens, convenient to city center and Minerva Theatre. Charming hosts. Excellent English breakfast!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to city centre
Great hotel would definitely stay here again and very clean room and building. Only negative was there were no bath towels in room but had brought my own so it was ok!
Stayed 1 night in Sep 2022

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay - Accommodating hosts
The beautifully appointed room was comfortable and spotless. Breakfast was delicious and the owners went the extra mile for us. We would recommend this hotel and can't wait to visit again.
Stayed 1 night in Sep 2022

10/10 Excellent

Margaret, Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night here and wished I’d been able to stay longer. East Walls is a lovely small hotel with an affable, funny, and very welcoming proprietor. I stayed on the ground floor overlooking the garden, and the room was well-appointed and comfortable. Breakfast was delicious, and the hotel readily held my bags all day after I checked out and while I explored Chichester. Highly recommend.
Stayed 1 night in Sep 2022

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, very clean, lovely decor, comfortable bed (and I was only in a single👍) would stay again for sure
Stayed 1 night in Sep 2022

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous weekend stay
Fabulous hotel. Very welcoming. Fab breakfast too. Will definitely recommend
Stayed 2 nights in Aug 2022

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Aug 2022

10/10 Excellent

N

Stayed 1 night in Aug 2022

6/10 Okay

Ned

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Breakfast was excellent. The property is located very conveniently in the center of the city. The so-called "available parking" is located a quarter of a mile away in a public parking lot. Its overnight meter has be fed by 8:00 a.m. The bathroom was tiny. We were here during the heatwave, and there is no A/C at this property. The window had to stay open all night to make the room comfortable and cigarette smoke from people smoking in the garden kept drifting in. The best investment the owners could make would be to buy portable fans for each room (asked for but not provided) to make their guests comfortable .
Stayed 3 nights in Aug 2022

10/10 Excellent

Alan

Stayed 1 night in Aug 2022

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish that had more than one day and night to spend at East Walls. Check-in and out was easy and friendly. Unfortunately, the weather was incredibly hot the day I arrived. It would have been nice to have a fan available in the room. By the time I arrived back at the Inn from the Chichester Festival the evening air was cool and very comfortable. My room, even with the window open, never cooled down sufficiently to sleep comfortably. The extreme heat was out of everyone’s control and with the comfort of all the Inn’s amenities — my stay would have been more enjoyable had I been able to sleep more comfortably. Thank for the lovely hospitality though!
Stayed 1 night in Jul 2022