Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from 東京

会議宿泊には合格点

Posted 15-Jul-2015
Cons: テレビのうつりが悪かった。タイだとそんなものなのでしょうか。
新しくは無いですが、昔からある、そこそこの格式のあるホテルの生き残り、といった感じでしょうか。会議の前後を含めた五連泊でしたが、オフシーズンで人が少ない日もあったためか、一食分の「ディナー券」が頂けまして、、、、この「おまけ」ディナーが質、量、サービス共に、高レベルでした。アルコールも実質飲み放題に近く、日本人のサービス感覚からしても、十分に満足のいくものでした。その他の食事は、基本バイキング形式で、味は最初はなかなかいけるのですが、さすがに毎日続くと五日目にはだいぶ飽きてきました(笑) 部屋に備え付けの食べ物や飲み物類の「ミニバー」ですが、どこまでがフリーで、どこからが有料かが分かり辛く、思いがけずサービスと思ったスナック類(果物や飲み物のフリーのものに紛れて)の料金が最後に請求され、連泊ゲストへの好待遇に気をよくしていただけに、ちょっとマイナス気分のチェックアウトとなりました。バカンスで来てる人たちは、ほとんどは西洋人風の家族連れ風の人たちでした。会議以外ではわざわざ選ばないと思いますが、アサインされる分には、申し分のないホテルだと思います。 余談ですが、通りに面したあたりに日本語のお店の看板がいくつか出ていますが"NA-NA-NA"(忘れましたが漢字)という日本料理のお店があり、オーナーは日本人の方で、オーナー拘りのウナギを頂きましたが、肉厚でおいしかったです。
5 out of 5
Recommended
for Everyone
by A verified traveller from Trinidad and Tobago

Comfortable and convenient

Posted 08-Jul-2015
This hotel is a 5minute walk away from the night bazaar, McDonald's and starbucks. It is also a 5minute tuk tuk ride away from Warorot market. There are many massage parlors and places to get your clothes washed just around the corner of the hotel. The hotel was beautifully decorated and the hotel room was clean and comfortable. The staff are extremely friendly and helpful. Breakfast was delicious, there was a perfect variety of Thai food and western food. The waiters were very attentive and brought me what I wanted in advance. They also gave me a complementary gift on arrival and when I was checking out of he hotel. The hotel also provided very affordable shuttle services to the airport. Overall I had an excellent experience.
5 out of 5
Recommended
for Everyone
by A verified traveller from Seattle, Washington

Excellent hotel.good location

Posted 04-Jul-2015
I highly recommend this hotel. The staff, the service and the room was excellent! Very clean and excellent location. The staff was very friendly and helpful. They truly did everything possible to make us feel welcome. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveller from 東京

スタッフのサービス精神は、若干老朽化した施設を越える

Posted 27-Jun-2015
どのスタッフも宿泊客を楽しませる事に心配りされおり、非常に楽しい時間を過ごさせて頂きました。部屋もアップ グレードされ、予期せぬウェルカム ディナーまで供与され、嬉しい驚きでした。しかしながら、施設の若干な老朽化を感じぜるを得ませんでした。
5 out of 5
Recommended
for Business Travellers
by A verified traveller from 六本木

居心地のよいホテル

Posted 19-Jun-2015
Pros: スタッフが本当に丁寧で、中には朝食のレストランでもフルーツをお皿に盛り合わせて運んで来てくれたり、小箱に入ったKeyホルダーなどをお土産にくれたりと、本当に気遣いのできるスタッフがいたのには驚きました。
Cons: wifiはとにかく遅い。いろいろ宿泊したホテルのなかでもかなり使い勝手が悪い部類に入ります。 web閲覧はもちろん、ビジネスでメール等をするにも苦労をしました。大いに改善すべき点だと思います。
Location: やや遠く感じるかもしれませんが、十分歩いてナイトバザールにも行ける距離にあります。
最安値で申し込んだ後に、数ドルを上乗せしてアップグレードした部屋に泊まりました。アップグレードしなかった友人と造りは似ていましたが、階層をかなり上にしてくれました。部屋にはいるとフルーツに手土産にといろいろおまけも付いており、驚きました。部屋は清潔感がありましたし、大変満足できました。
5 out of 5
Recommended
for Everyone
by A verified traveller from Bangalore

A very nice hotel for a reasonable price

Posted 13-Jun-2015
Pros: Elegance, cleanliness and comfort.
Cons: For the buffet breakfast, introduce one or two veg items.
Location: The hotel is located very close to the Sunday Night Market and other shopping areas.
We stayed in The Empress Hotel Chiang Mai and we found this hotel excellent in all respects. Of course, since we are vegetarians, we did not find many veg food items for our breakfast. That is the flip-side of the hotel. Otherwise, everything is impressive and satisfied us fully. Worth the price paid. M H Bala
4 out of 5
Recommended
for Students
by A verified traveller from Hong Kong

Nice stay again

Posted 27-May-2015
Pros: Our package included complimentary buffet breakfast and it was good, with wide selection of vegetables, meat and carbs.
Cons: Complimentary WiFi had been provided, but it was unstable. Room service at late night had limited options and phone operator could not speak English.
Location: There is a 3D museum right next to the hotel. It is an interesting option. The hotel is also within walking distance to the night bazaar.
This is our second stay. We arrived on a Saturday night at 11PM. Our flight was delayed for four hours due to bad weather. Though we had notified hotel beforehand and had booked airport shuttle weeks in advance, the hotel refused to provide any airport shuttle service, saying that airport shuttle service had already closed. This is quite disappointing as it resulted in us queuing for taxis for quite a while at the airport, and there was a long line. Per arrival, check-in was quick and bellboy was friendly and courteous. We were provided with complementary fruits and two drinks coupon. To our surprise, there was also an additional gift bag full of snacks and crackers given to us. As for the room, it is a clean and spacious room. Air-conditioning was average as it were too hot sometimes. Bed was of appropriate softness, but I prefer thicker blankets than what had been provided. Sleep quality was good, but there were some construction works going on in the morning at 9AM. It woke my friend up and this is quite ridiculous. I think room works should be moved to the afternoon. Toilet and bathtub were clean. The hotel also provides good facilities. Swimming pool and sauna rooms are available. There is also a convenient taxi counter. All in all, though there are rooms of improvement, the stay was comfortable and we thought it was right for us to choose to stay here again. We will probably be coming back again if we visit Chiang Mai in the future.
4 out of 5
Recommended
for Everyone
by A verified traveller from Orange County, ca

Hotel close to town

Posted 18-May-2015
Staff was attentive and very respectful, thumps up for the staffs , they made our stay wonderful. Only issue was room was a little dated, the rubber piece on the floor came off and we almost tripped on it.
3 out of 5
Recommended
for Everyone
by A verified traveller

ロケーションは???

Posted 11-May-2015
コスパが良さそうだったので、こちらのホテルをチョイス! 部屋はアップグレードされて最上階に、でも部屋の広さ、内装の豪華さ、設備ともに普通のホテルと大差ありませんでした。 朝食は、品数もソコソコ有り4日間の滞在でも飽きることなく満足できました。
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

舒适

Posted 30-Apr-2015 on Hotels
很好的酒店,妈妈很满意,尤其是早餐,太好了。下次去还会入住。就是房间里收费和不收费的东西不明确,而且前台中文和英文都很一般,沟通不太顺畅。