Ratings based on 155 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom san diego, us

super clean, great breakfast and friendly staffs

Posted 26-Mar-2015
This is the best hotel that we have stayed over the past few years, compared with those in other Asian countries, in South America and even Europe.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom paris

Avis

Posted 23-Mar-2015
Hotel bien placé avec chambre spacieuse et agréable par contre la piscine est froide et le personnel pas trop aimable
4 out of 5
Recommended
for Everyone
by A verified travellerfrom HONG KONG

地點近夜市, 交通方便.

Posted 11-Mar-2015
Cons: 要裝修一下.
Location: 3D MUSIUM
有水果和小禮物送, 天天不同新鮮花更換. 早餐豐富. 細心. 有禮貌. 有LIVE BAND, Welcome drink.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Xu

老牌酒店,值得选择

Posted 02-Mar-2015
酒店离古城不远,地理位置还算方便。整体环境不错,虽然设施稍微旧一点,但不影响使用。服务也好,前台有会中文的工作人员。一入住就送了一盘水果,当晚还送了超豪华的巧克力礼包。早餐的自助餐品种不算多,但味道还不错。
4 out of 5
Recommended
for Everyone
by A verified travellerfrom HK

Very helpful friendly staff

Posted 01-Mar-2015
Very helpful friendly a bit far from city. Facilities quite old
2 out of 5
by A verified traveller

Gute Lage, schnell im Zentrum

Posted 24-Feb-2015
Pros: Unser Zimmer in der Executive Lounge
Cons: Renovieren
Location: 10 Min. Fußweg zum interessanten Nightmarket
Leider kann man das Hotel nur empfehlen, wenn man ein Zimmer in der 'Executive Lounge' im 17. Stock bucht. Die Zimmer dort machen einen frischen, gepflegten Eindruck und sind noch ohne Gebrauchsspuren. Das Superior Zimmer welches wir ursprünglich gebucht hatten, machte auf uns einen katastrophalen Eindruck. Abgenutzer Teppichboden und Wandbespannung.Schmuddelige Bettlaken mit einer verfilzten Wolldecke darunter. Sehr kleines dunkeles Bad. Das Frühstücksangebot ist begrenzt und wird lieblos präsentiert. Die Tischdecken haben meisstens Gebrauchsspuren vom Vorgänger (Kaffe- Fettflecken, Brotkrümmel usw.) Man muss das Personal darauf hinweisen den Tisch neu einzudecken. Dann wurde nur schnell Besteck und Service mehr hingeworfen als gedeckt.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Jerusalem

Luxury ,great location,wonderful

Posted 24-Feb-2015
A beautiful room with a wonderful view. Extras like gift bag of goodies chocolates and fruit and flowers on pillow. Nice breakfast and beautiful rooms. Wonderful hotel. Mandarins were bit old and strange safe is in lobby and not in room.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bangkok

Good Value Near the Night Market

Posted 22-Feb-2015
Pros: It is located a few minutes walk from the night market and all the restaurants and shopping in that area of Chiang Mai.
Cons: The hotel is a little outdated.
Location: Restaurants, shops, etc.
We spent one night there in February 2015. It is a very large hotel with a convention center connected to it. It is a great place to stay if you are in CM as a base to explore northern Thailand. It does not have the charm of a boutique hotel or an international 5 star, but it was just great for us. If you want an affordable place in CM, this is a great option.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom uk

good hotel overall

Posted 25-Jan-2015
Pros: rooms good. breakfast buffet very good. good location,staff good
Cons: beds too firm.
good position great buffet bfast,good value for money when I booked flights and room via expedia.Bed very firm indeed. Quite close to amazing walking street market(sundays) and night bazaar
3 out of 5
Recommended
for Other
by A verified travellerfrom New York, NY

Decent hotel within walking distance to Old City

Posted 21-Jan-2015
Pros: The customer service was incredible. They were patient, accommodating, and went above and beyond to anticipate our questions and needs. Excellent!
Cons: Room looked old. Still used thin ratty blanket covered with a sheet. Should use duvet covers and quilts. Also should provide mouthwash and conditioner
Location: 25 minute walk to Old City, and Saturday and Sunday walking street bazaars. 10 minute walk to Night Bazaar. 15 minutes from airport.
Easy to get around, within walking distance of Old City, Saturday walking street, and Night Bazaar. 5 minute walk from Chabad House, room keys are not electric, stairs within the hotel are open and accessible for Sabbath Observers.