I booked this hotel as it seemed convenient to where i needed to be and central to Chester and restaurant's. The reviews I read seemed good. Well! I must have been reading about a different venue. The welcome was nice and I was shown to my room, strangely the door was wedged open and all the windows thrown wide open, never gave a second thought. The nice bits first, nice welcome note, lovely selection of biscuits, teas and coffee. Nice bed which was very comfortable, massive bathroom.
I did have to ask a couple of times for wifi key, they didn't seem to know what it was ?
Sadly the room and stay was spoiled by housekeeping, this room number 7 was dirty, i mean it had not been cleaned for a while. My bedside lqmp was not working, so i moved the bedside table to find the pkug was not in the socket, it was here I found a thick layer of dust and sweet wrappers, clearly not been vleaned fot ages, my curiosity stirred I took a look around my room, dust and dirt everywhere, the trouser press, not sure it has ever been used, certainly never cleaned. TV cables trailing along the wall into the robe? Highlighting the holes in the wall.Decor all around was poor, lights out in the bathroom. All this in a 5 star accomodation, never 5 star, 3 at best. On to the following morning after listening to creaking floors all night, the bath had long dark hair in it! I showered and LEFT at that point and skipped breakfast. BAD experience all round really.