Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Friendly Staff, Room comfort lacking.

Posted 22-Feb-2015
Pros: Very nice Staff. Nice resturrant.
Cons: Cold room, draft from window/cracks. Small bathroom, badtub very small, bed ok. TV programs very limited and no hdmi quality.
Location: Chester. When you have patience to take the slow bus just outside. Just 40 min with slow train to Liverpool and lots to see.
Just 1 day stay. Visit a company. Saw Chester and Liverpool.
5 out of 5
Recommended
for Couples
by Sandrafrom Rugby

A perfect overnight stay. Highly recommended.

Posted 19-Feb-2015 on Hotels.com
We had a lovely nights stay at the Chester South Hotel. We were there to see our grandaughter who was appearing in a show. Although the road works on the A55 confused us somewhat! As were are fortunate to have bus passes we booked into the hotel and caught the number 1 bus into Chester right opposite the hotel. They run every 10-12 mins. The breakfast was buffet style with waiter service too. Excellent food.
4 out of 5
Recommended
for Couples
by Rodfrom Clevedon

Does what it says on the tin

Posted 05-Feb-2015 on Hotels.com
Exactly what you would expect from edge of town Holiday Inn. We had a great weekend break here a couple of years back and really enjoyed it. This was just an overnight stop. The nearby park and ride would be a bonus if it weren't for the rather difficult walk (no pavement) from the hotel. Good breakfast. Pleasant staff. Great value.
4 out of 5
Recommended
for Couples
by Janfrom Maidenhead

Great hotel, staff, location, bar/restaurant

Posted 03-Feb-2015 on Hotels.com
All aspects of this hotel were very good, from the friendly staff through to the hotel itself. We stayed in an Executive room and it was lovely, except the bed was way too soft. The mattress seemed ok, but the actual base of the bed was not solid - it was squashy which was bizarre. After a couple of nights we both had back pain because of it. Shame because everything about this hotel was super!
3 out of 5
Recommended
for Families
by Erikafrom Ireland

Chester Hotel

Posted 07-Jan-2015 on Hotels.com
Staff were very friendly & Helpful but the hotel is crying out for refurbishment. to get to our room on the 2nd floor is like going through a rabbit warren.
5 out of 5
Recommended
for Families
by Stacyfrom Poulton-le-Fylde

Family celebration stay

Posted 06-Jan-2015 on Hotels.com
Excellent stay with a quiet but warm pool. So close to the park and ride for easy access to Chester. Staff at the hotel couldn't be more helpful. Enjoyed a lovely 3 course evening meal in the restaurant- couldn't fault it. Will definitely be visiting again.
4 out of 5
Recommended
for Families
by Andyfrom york

nice post xmas break

Posted 04-Jan-2015 on Hotels.com
Git a great deal on a two night stay. Easy to find & handy for visiting Chester ( park & ride just over the road) hotel was nice & clean, nice pool which the kids loved & overall a great stay. Breakfast great & good service.
5 out of 5
Recommended
for Families
by A verified traveller

Family break

Posted 01-Jan-2015 on Hotels.com
A nice short stay. Health centre was good with warm pool (towels provided). A dinner at the restaurant was good but the breakfast was a disappointment and not for food (was ok) but for the staff not being organised and slow in assuring everything is stocked and in place.
5 out of 5
Recommended
for Families
by John

This traveller left a rating score only Posted 01-Jan-2015 on Hotels.com
3 out of 5
by A verified traveller

No free WiFi in the room, shower facility is too o

Posted 28-Dec-2014
£10 for breakfast...I think it is too much for continental breakfast. No free WiFi in the room, maybe there is in the lobby. Hair dryer is old. It is more like a bnb without breakfast...No free WiFi in the room, shower facility is too old