Ratings based on 177 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Friendly Staff, Room comfort lacking.

Posted 22-Feb-2015
Pros: Very nice Staff. Nice resturrant.
Cons: Cold room, draft from window/cracks. Small bathroom, badtub very small, bed ok. TV programs very limited and no hdmi quality.
Location: Chester. When you have patience to take the slow bus just outside. Just 40 min with slow train to Liverpool and lots to see.
Just 1 day stay. Visit a company. Saw Chester and Liverpool.
3 out of 5
Recommended
for Families
by Erikafrom Ireland

Chester Hotel

Posted 07-Jan-2015 on Hotels.com
Staff were very friendly & Helpful but the hotel is crying out for refurbishment. to get to our room on the 2nd floor is like going through a rabbit warren.
5 out of 5
Recommended
for Families
by Stacyfrom Poulton-le-Fylde

Family celebration stay

Posted 06-Jan-2015 on Hotels.com
Excellent stay with a quiet but warm pool. So close to the park and ride for easy access to Chester. Staff at the hotel couldn't be more helpful. Enjoyed a lovely 3 course evening meal in the restaurant- couldn't fault it. Will definitely be visiting again.
4 out of 5
Recommended
for Families
by Andyfrom york

nice post xmas break

Posted 04-Jan-2015 on Hotels.com
Git a great deal on a two night stay. Easy to find & handy for visiting Chester ( park & ride just over the road) hotel was nice & clean, nice pool which the kids loved & overall a great stay. Breakfast great & good service.
5 out of 5
Recommended
for Families
by A verified traveller

Family break

Posted 01-Jan-2015 on Hotels.com
A nice short stay. Health centre was good with warm pool (towels provided). A dinner at the restaurant was good but the breakfast was a disappointment and not for food (was ok) but for the staff not being organised and slow in assuring everything is stocked and in place.
5 out of 5
Recommended
for Families
by John

This traveller left a rating score only Posted 01-Jan-2015 on Hotels.com
3 out of 5
by A verified traveller

No free WiFi in the room, shower facility is too o

Posted 28-Dec-2014
£10 for breakfast...I think it is too much for continental breakfast. No free WiFi in the room, maybe there is in the lobby. Hair dryer is old. It is more like a bnb without breakfast...No free WiFi in the room, shower facility is too old
4 out of 5
Recommended
for Getaway With Friends
by Abbyfrom Brighton

Great stay

Posted 24-Dec-2014 on Hotels.com
Great to have a 24 hour bar and mark who worked there was te best waiter I've ever met. So friendly and attentive. Hotel nice and welcoming and clean. Only thing missing in room was with tea and coffee you never got a biscuit and that's always a nice touch when you do. Great stay and cosy bed. Downside was kids running along corridors or adults talking and not thinking just cause there going to 7:30 breakfast others are a sleep
4 out of 5
Recommended
for Couples
by andrewfrom Stafford

Chester overnight

Posted 23-Dec-2014 on Hotels.com
A little out of town. Overpriced restaurant but expected this distance from town. Did not use, caught the bus (£2) into town and ate a lot cheaper. Good quality breakfast
2 out of 5
Recommended
for Couples
by Richardfrom Banbury

C-o-o-o-ld shower :-(

Posted 09-Dec-2014 on Hotels.com
NO HOT WATER. The 2 things I wanted were a shower and a bed. I got one of those things, washing with kettle water not my idea of a quality experioence in this tired hotel.