Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Bacup Lancs

For me personally a little to far out of chester

Posted 09-Dec-2014
Pros: Our room was very roomy nice and warm and very clean and comfortable
Location: The hotel is approx 2miles out of Chester where there are allsorts of attractions and things to do
We used the local buses the service was very good and the bus stop was outside hotel door
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Birmingham, UK

friendly, comfortable hotel

Posted 28-Nov-2014
Pros: Friendly and comfortable and not too far from the city centre. lots of parking.
Cons: Some of the room fittings, e.g. settee were worn and needed replacing. Some woodwork, door frames needed a fresh coat of paint
Location: Not too far from the city centre.
the hotel was comfortable, staff were friendly and the facilities were good. We like having a swimming pool. The restaurant was good and we had a lovely steak.
3 out of 5
Recommended
by A verified traveller

OK...

Posted 16-Sep-2014 on Hotels.com
The accommodations were okay. The only problem was a peculiar odor in the room. Seemingly no harm done, but uncomfortable.
4 out of 5
Recommended
by Annemariefrom Scotland

Good value for money.

Posted 13-Sep-2014 on Hotels.com
We had a very pleasant stay our room was spacious, clean and comfortable. The only negative was the shower which was extremely poor and needs to be more powerful with less fluctuation in temperature.
4 out of 5
Recommended
by TWPfrom North Yorkshire, UK

Better than expected

Posted 12-Sep-2014 on Hotels.com
From pictures of outside I was expecting hotel to be tired but was pleasantly surprised and how clean, tidy, and spacious the room was. Staff were very helpful and advised easiest rout (local bus stops opposite) into town. Would happily stay again, especially as the rate we paid for what we got was great.
2 out of 5
by A verified travellerfrom Deutschland

Ganz weit weg

Posted 11-Sep-2014
Pros: Die Kinder waren vom kostenlosen Pool begeistert.
Cons: In allen von uns bekannten Holiday Inn Express gibt es sowohl Frühstück, als auch Wifi im Preis inbegriffen.
Absolut abseits. Für Autoreisende ideal, aber für allein - Busreisende nicht. Kein Restaurant oder Shop in der Nähe. Eine kleine Tankstelle mit frischem Kaffe und sonstigem allerlei. Das Frühstück kostet extra. Wifi kostet extra. Und nicht zu knapp. Hier wird richtig Geld gemacht. Abendessen extrem teuer. Aber dafür wirklich gut. Dieses Hotel ist nicht in die Höhe gebaut, sondern in die Breite. Wir hatten ein Zimmer mit 2 Kilometer Marsch durch lange Gänge.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom YORK

Pleasantly surprised

Posted 08-Sep-2014
Pros: We asked for a quiet room and were given a room at the end of the corridor which was perfect for a good nights sleep.
Cons: The outside appearance
Location: Near to the attractions of chester and also close to the motorways.
Didnt look so great from the outside but was quite nice inside. Staff were very friendly and helpful. We had breakfast included and also took the £20pp meal deal which i would recommend. This was 2 courses off the main menu and 2 drinks from the bar each. There was a great choice on the menu and the food was lovely.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Clivefrom Devon

Posted 30-Aug-2014 on Hotels.com
Ideal location for Wrexham/Chester. Exterior of hotel is a bit tired and dated but interior is fine with good service and excellent breakfast.Staff very friendly Good value.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom oldham

Great hotel and location. Fantastic staff.

Posted 29-Aug-2014
Pros: Everything - very impressed
Location: Well situated for main roads & motorways.Short trip into Chester for lots of great restaurants , shopping & spa days. Bus stop outside.Taxi £6 to city
Stayed for 2 nights. The room was spacious , well equipped and very clean. Excellent value for money. Breakfast was brilliant - well cooked and ample choice of buffet style full English and lots of yoghurt, fresh fruit and compote and continental choice of croissants and pastries and ham, cheese and salami.Free and plentiful car parking. Near the A55 and A5 - bus stop outside or £5 - £6 taxi ride into Chester city centre. The customer service from the whole staff team was absolutely impeccable - friendly, helpful and polite.Hotel was also very quiet. Would recommend and stay here again if returning to Chester.
4 out of 5
Recommended
for Families
by bizaisfrom France

Bonne surprise, mais petite déception commerciale

Posted 26-Aug-2014 on Hotels.com
Un très bon niveau de confort. Des services de très bonne tenue (restaurant, piscine et spa bien chauds, grande chambre pour 4 avec 3 lits). Bémol : l'offre de repas annoncée à la réçeption ( 20€ par adulte + 1 enfant gratuit de moins de 13 ans pour 2 boissons, 2 plats) n'était pas connue de l'ensemble du personnel et pas affichée. Il a fallu être vigilant et argumenter pour obtenir le bon tarif lors du départ. Le personnel ne parlait pas du tout français. Repas de qualité et service attentionné.