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Reviews of Cherkasy Palace

3 out of 5
Cherkasy Palace
Frunze Street 145, Cherkasy

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 44 reviews" "
Rating 8 - Good. 19 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 2 out of 44 reviews" "
Rating 2 - Terrible. 1 out of 44 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jorge, Madrid

Business traveller
you must install something in the rooms that avoit light to get inside the room so early, specially on sumer
Stayed 2 nights in Aug 2020

10/10 Excellent

Massimo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfetto
All Good , i’m come back !!!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The best part for me was that I was centrally localized to the area I was originally going to be visiting the staff was friendly and courteous. , and a few of them even spoke English. Downside.. breakfast buffet was limited. And if you didn’t go immediately when they first served at 7am the small candles they had under the steam trays , certainly were not enough to keep food hot. The room was a bit warm . But as it was mid February, it was cold outside, .and the small a/c unit mostly made enough noise to kill the deafening silence. So to keep temp balanced I would crack the window. Cherkasy is a nice and quiet town at night. And if the bed had not been so hard, sleep probably would have been much better. But overall I was pleased for my stay
Stayed 6 nights in Feb 2020

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Very uncomfortable beds, rooms not cleaned daily, no kettle in rooms. Generally a nice hotel, staff are pleasant, but the downsides make for a less comfortable stay than was hoped for.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It’s very clean, the room was spacious, pleasant and polite staff and in a good location.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Modern hotel in good condition, but with rooms designed by someone who doesn't stay at hotels. For example, the curtains are too small for the window so it's impossible to close them over the whole space, and even if you could they are light, translucent fabric. Staff are almost always miserable and reluctant, although if you stand firm they do deliver. Avoid the 6th floor so-called luxury rooms which are spartan and ill-fitted.
Stayed 5 nights in May 2019

6/10 Okay

Katarina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in Cherkasy.
This is my 2nd stay at this Hotel and will be the choice whenever i visit Cherkasy.
Stayed 2 nights in Mar 2018
Response from Victoria on 3 Apr 2018
Dear Guest, We appreciate you a lot for your feedback. You are welcome next time. Best regards,

4/10 Poor

mia, toronto, ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try something else
Incredibly outdated with somewhat unpleasant staff. If you, do avoid it.
Stayed 1 night in Feb 2018
Response from Victoria,manager on 20 Mar 2018
We appreciate your feedback a lot.

2/10 Terrible

Vital

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Overcharged my credit card.
They just charged my credit card with a random amount.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience, would definitely stay again. Nice hotel for the area, friendly stuff and really good food.
Stayed 4 nights in Jul 2017

8/10 Good

G. , London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and extremely cheap hotel.
A little out of the way, but good staff, large rooms, hearty breakfast. Very Soviet in its design. Recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Hotel, Two Quiet Blocks Off Main Boulevard
Apelsin Hotel is a fine hotel, two quiet blocks off Shevchenka Blvd., the main street with ATB supermarket, many different banks' ATMs, restaurants, Palace of Culture, and a minor bus station. Main bus station and railroad station require taxi to get to hotel, but about 40 UAH ($1 is 26 UAH) fare. Most front-desk clerks at the hotel speak English. The room was very nice, clean, with great bed and bathroom (shower cabinet did not leak). Free breakfast, all you can eat, wide choices. I ate 3 dinners there (20% discount for hotel guests), and the cooking was all right (good 2 nights, fair 1 night) with good service. When I left Cherkassy, my bus was at 10:30 PM, and the hotel staff let me wait from noon (check-out) until 9:30 PM in the lobby, plugging in my laptop -- typical nice treatment. I ate dinner in their restaurant again. Then the front desk lady called a taxi for me, to the bus station. I recommend this hotel, and I would be pleased to stay there again!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
suitable hotel for stay in Cherkassy
large room, comfortable, friendly and English speaking hotel staff (not standard everywhere in central Ukraine.

10/10 Excellent

great value, Ashdod Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel
The best hotel in Charkasy. A simple but clean room. Very quiet.

10/10 Excellent

lingleis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Good location in Cherkasy
The hotel is centrally located in Cherkassy which is probably the best feature. However, there are two things you should note: There are six floors in the hotel and the elevator only goes until the fifth floor. You will have to take stairs to the sixth floor. It is ok if you have help carrying your luggage or you do not have big pieces but if not, this will be an inconvenience. As in other smaller hotels in Ukraine, the elevators here are tiny. So be ready for that. I saw several stains on the carpets - so cleanliness is not its forte though the bedsheets on the bed were clean. I saw a cockroach in the bathroom too.. hopefully they did not immigrate to my home country.

10/10 Excellent

Leslie, Honolulu, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for the Money
Stayed 3 nights. They gave me room 517, whose windows faced south, so it got the morning sun and burned hot on the glass throughout the day. I had to run the air conditioner to make it tolerable to stay in the room in the day. Maybe I should have complained after I discovered this (the next day after check-in), so I could be moved to a room across the hall, facing north! // The room had a queen-sized bed with a wide-enough, but not-long-enough blanket. It was too short to cover my feet and my body to the shoulders or neck. / Desk has no free electric plug nearby. I had to move and unplug the TV, use its cabinet for my laptop, and use the TV's electric plug. / Maid service was really good. They did the room while I was out. / Bathroom has tiny, slippery hooks to hold towels. No towel bars, and very little space to hold clothes or personal-care items. / Breakfast included in room rate. Saturday, great. Sunday, like Saturday's leftovers. Hotel restaurant for dinner was fine cooking and service. / Front-desk clerks spoke English, gave directions, and called an honest taxi when I departed. :)

10/10 Excellent

Wyatt, Orlando, Fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade to the suite!
When I arrived the staff spoke English, Hotel is close to everything in city center! Upgrading to the suite was well worth it. I can not say about the regular rooms but my room was wonderful for Ukraine, and the hot tub was refreshing after a long day of walking and touring the city.

6/10 Okay

Sam, Virginia Beach

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
passing thru
Not very nice hotel, But staff was excellent. Enjoyed their company

8/10 Good

mahboob, atlanta,USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Nice,would def. stay again,very friendly and helpful staff

8/10 Good

jacol, Holmpton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel with fantastic food
Mega cheap, good standard, very pleasantly staff, strong recommending for business trip.

8/10 Good

Alex, San Francisco, CA

Liked: Cleanliness, staff & service
Very nice hotel overall, great food, clean, quite, albeit small rooms. Good location. Rooms have minor inconveniences (some lights didn't work, shutters didn't really block the light completely), but nothing too drastic.

10/10 Excellent

Gary A. Isbestor, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The staff was very polite, courteous and helpful. They went above the call of duty on several occasions to be helpful. The accommodations were excellent the food in the restaurant the same. Many of the staff speak English. I would recommend this hotel to anyone and plan to stay there again myself. The one recommendation that I would give anyone that wants to stay there have your money exchanged before you arrive there are no banks in the city and the hotel does not convert travelers checks to local currency.

10/10 Excellent

Andy, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
See above

8/10 Good

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Maryna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabuleux
Hôtel personnel sympa rapport qualité prix exceptionnel . Je le recommande vraiment
Stayed 3 nights in Mar 2018
Response from Victoria,manager on 20 Mar 2018
We appreciate your feedback a lot.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Über den Aufenthalt möchte ich nichts berichten das war rein persönlich.
Stayed 3 nights in Mar 2018
Response from Victoria,Manager on 20 Mar 2018
We appreciate your feedback a lot.

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Hotel Administration on 7 Feb 2018
Dear Jamal, Thank you for rating. You are welcome to Apelisin hotel next time.

8/10 Good

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

fh, Vorarlberg

Ein gutes Stadthotel
Das Hotel ist sehr gefragt. Wird von vielen Geschäftsleuten und Sportteams genutzt. Ist auch ein Seminarhotel

8/10 Good

Peter, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok

8/10 Good

olga

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit hotel...
Hyggelige personale

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bra hotel!
Bra hotel i forhold til prisen

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
erg verassende leuke en grote kamer
het was een suite met alles erop en eraan, ontbijt was niet erg bijzonder

10/10 Excellent

Olga, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent, fint och trevligt
Det var rent och fint på hotellet, service var jätte bra.

6/10 Okay

Ron, Resande

Bra pris, fungerande AC. Ganska centralt läge i Cherkassy, rent. Som minus kan sägas att Wifi var ganska svagt, om man vill sova när solen går upp, var rummet ganska dåligt, dvs ingen mörkläggningsgardin, utan ljust rum vare sig man vill eller inte när det är ljust ute. Sen kanske jag är bortskämd.. men ingen bäddad säng när jag kom tillbaks till hotellet efter en arbetsdag, men nya handukar..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort