Superior Room (B) | Free minibar, desk, laptop workspace, blackout curtains
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Reviews of JOY Hotel

3 out of 5
JOY Hotel
49,Pungnyeon-ro 205beon-gil, Heungdeok-gu, Cheongju, North Chungcheong

Reviews

8.8

Excellent

Rating 10 - Excellent. 162 out of 289 reviews" "
Rating 8 - Good. 95 out of 289 reviews" "
Rating 6 - Okay. 20 out of 289 reviews" "
Rating 4 - Poor. 3 out of 289 reviews" "
Rating 2 - Terrible. 9 out of 289 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Yoon Jin, Coquitlam

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I liked the location - next to the intercity bus station. However, during the check-in, the staff was very rude. Almost scary - as he seemed very impatient that I couldn't get my information loaded for itinerary number in time. He was sighing and was talking with clenched jaw. I would not stay here again - felt scared.
Stayed 1 night in Dec 2023

10/10 Excellent

Hong gun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Close to bus station, staff very friendly and professional. Great value, would stay again.
Stayed 1 night in Oct 2023

8/10 Good

Jeannie

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

mariene

Liked: Staff & service, property conditions & facilities, room comfort
very spacious room near the bus stop and terminals
The hotel is just 2 blocks or a few minutes walk from the Intercity Bus Terminal and just a road across the Temporary Express Bus Terminal. There's also a local bus stop around the corner. These are the main reasons why i booked the hotel. Though , the area has several love hotels, most probably including this hotel , however, it doesn't feel weird. The checkin and checkin were the fastest i've ever experienced. No questions asked. The breakfast was i think the usual Korean breakfast but more on veggies. I backed out as the food didn't look enticing. Good thing there's unlimited Maxim coffee and tea at the lobby. The room was so big, especially the TV. it looks like a studio apartment for other hotels. However, some of the appliances weren't swiped clean from dust, like the hair dryer and hair straightener. I'd still highly recommend this hotel for the location and prices, it's worth it.
Stayed 3 nights in Jul 2023

4/10 Poor

Kang, Shreveport

Disliked: Cleanliness, staff & service, property conditions & facilities
The room has smoke smell and request to change. Nothing happened
Stayed 1 night in Jun 2023

2/10 Terrible

Saik Yuan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shocking racism towards foreign visitors
We liked the room size, cleanliness and it was quiet for a good night sleep. Parking was easy as they offered valet parking for free. However the free breakfast was poor. We understand it’s ok to have limited choices however we couldn’t help but notice the different, super obvious unfriendly attitudes from the serving lady towards us the foreigners compared to local visitors. The soup was nearly empty when we got there (before 08:15 - closing time was 09:00). The lady did not do nor say anything. When we sat down and another local visitor went up to the breakfast bar, the lady quickly poured some soups from the neck kitchen with a friendly smile on her face. This happened twice to different local visitors in front of our eyes. When I went up to request more soup politely speaking in my broken Korean, her gaze was like I was some unworthy dirty things that she reluctantly poured some soup for me from the kitchen. This is shocking! Since the free coffee available only at the lobby (breakfast was at B1), we used our tumblers (to save paper cups) which was told off by the guy receptionist, saying only 1 cup only. Fair enough! We took our 1 paper cup coffee and as soon as we left.. we saw him keeping all the remaining coffee sticks in the cupboard. I guess he must have scared we would have scooped all the cheap coffee sticks. *rolling my eyes* We did not know what prior bad experience they had with foreign visitors but this racism is intolerable.
Stayed 1 night in Apr 2023

10/10 Excellent

Cheonsu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
창밖의 전망이 아주 좋았고 조식도 훌륭했습니다.
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and tidy Business Y
A reasonable choice if priority is to be near express/intercity bus terminals. Restaurants, coffee shops, and plazas around. City Information Booth outside Intercity Bus terminal was very helpful, reasonable English. Pointed out all the necessary bus stops. Hotel is not far on the other side of this more happening corner. Hotel to downtown area is about 20-30mins bus ride. Multiple buses possible but going anywhere of interest requires bus. Good for a short business trip; for a longer tourist stay, maybe better to be situated nearer to city centre. Korean styled breakfast, tasty and good choice selections. Available between 7-9am; would have liked it to stay open a bit longer. Cans of Korean juice, bottle water at lobby. There was popcorn machine; yummy, but only available one night. Also popsicles but just a few stragglers left; maybe because was winter. Room was a double; was spacious and clean but quite sparse on the decor. A number of massage parlours in front/behind with what might be a night club in the back. Was always quiet when I got back so didn't bother me. There's a 7-11 convenience store as well for easy top-up of bus card.
Stayed 3 nights in Dec 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

8/10 Good

Ben, Seoul

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Still look like brand new. Cleaned. Well organized. Not complicated.
Stayed 1 night in Sep 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the price. Drain in bathroom was funky as it is remodeled hotel but everything worked well. Free wash and dry, free popcorn, drinks, ice cream. Breakfast was Amazing.
Stayed 1 night in Aug 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Friendly Staffs, Very Satisfied for the free breakfast, Clean and Nice Amenities. But, lights remote controller was not working. That’t it. I recommend this hotel to stay for your trip and I will stay again.
Stayed 1 night in Jul 2019
Response from 브로큰하트 on 31 Mar 2022
저희 조이호텔을 찾아주셔서 감사합니다 항상 좋은 일만 가득 하시길 응원드리겠습니다

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Yupin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in Jan 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Staff was very friendly and the room was very nice and spacious. Very close to the terminal and lots of eating options around the hotel.

10/10 Excellent

Taehan, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

jaewon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Satoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
バスターミナルから近い、ドリンクサービスがある、部屋にパソコンがある、朝食があるなど、コスパ的に満足できる宿泊ができました。口コミ通りのホテルでした。
Stayed 1 night in Apr 2024

10/10 Excellent

Manami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くに市場と大型マートがあります。食堂やカフェもたくさんあります。高速バスターミナルの近くなのでタクシー乗り場もあり常にタクシーが待機しています。 部屋は広く清潔でスタッフの方は親切です。
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편안합니다
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방이 넓고 깨끗해서 너무 좋았습니다. 그리고 주차도 해주시고 조식도 먹을 수 있고 여러모로 좋았습니다.
Stayed 1 night in Jan 2024

2/10 Terrible

jinbeom

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

IN SEOK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kayo

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

young kyu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
조식에 대한 기대를 크게 하지 않았는데 가짓수는 많지 않지만 깔끔하고 맛있었습니다.
Stayed 1 night in Sep 2023

8/10 Good

YOUNGSIK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Nov 2023

10/10 Excellent

YongHo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very comfortable stay and especially I liked breakfast serve. I could recommend to all of my friends about this hotel.
Stayed 1 night in Nov 2023

8/10 Good

SUNG HO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
편안하게 잘 쉬었어요.
시설도 깨끗하고 방도 크고 직원분들이 친절했어요.
Stayed 1 night in Nov 2023

10/10 Excellent

Youngja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Lianglai

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful.
Stayed 2 nights in Oct 2023

10/10 Excellent

YANGHYUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

HDS

Stayed 2 nights in Oct 2023

10/10 Excellent

dong in

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

seung

Stayed 2 nights in Oct 2023

8/10 Good

Yumi

Liked: Staff & service, amenities, property conditions & facilities
綺麗好きな人は気になるところが多くなると思うけど、値段以上の部屋を用意してもらえたと思うくらい充実できました。アメニティもほとんど揃っていたので気にならない人はアメニティ用意なしでもいけます。ヘアアイロンもあることに驚きました。 ただ、日本語対応可になってますが行った時は難しそうで、受付の方も親切ではありましたが、カードキー渡されるのみであまり説明を受けることができませんでした。
Stayed 1 night in Sep 2023

10/10 Excellent

JONGNAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

JUNG EUN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 아주 마음에 듭니다
가격이 저렴해서 크게 기대를 안했는데 아주 마음에 들었습니다. 위치도 좋구요. 깔끔하고 편리했습니다. 전날 두배가격의 다른 숙소와 거의 비슷했어요
Stayed 1 night in Jul 2023

10/10 Excellent

HYUN JUNG

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
가족여행, 출장 여행분들 위주의 숙소같아서 좋았어여
너무너무 잘 지냈어요. 패밀리비지니스인지 다들 친절하시고 무료 조식은 한번만 이용했지만 가정식 뷔페로 좋았어요. 주차장이 없는대신 발렛파킹 잘 해주셔서 편했고요. 그런데 청결 부분 후기가 비슷하네요. 저도 다 만족했는데 음.. 청소 상태가 많이 안좋아요. 머리카락이 너무 그대로 다 있어요. 수건도 너무 시커멓고요. 청소 담당 직원분과 대화를 잘 해서 좀더 청결하게 마무리하면 정말 좋을듯 합니다 ~ 암튼 전체적으론 만족입니다~~
Stayed 4 nights in Aug 2023

6/10 Okay

dong in

Business traveller
Stayed 4 nights in Jul 2023

10/10 Excellent

SOYOUNG

Stayed 1 night in Jul 2023

10/10 Excellent

Heewon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

2/10 Terrible

Joonseong

Stayed 1 night in Jul 2023

10/10 Excellent

Haejin

Stayed 1 night in Jul 2023

10/10 Excellent

JIWON

Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
청주출장
친절하고 조식도 다 좋고 발렛파깅도 너무 편하고 좋았어요. 그런데 화장실에 거미와 머리까락 화장대에도 머리카락이 있었어요. 그런점만 개선이 된다면 최고 호텔입니다.
Stayed 2 nights in Jul 2023

10/10 Excellent

JUNSHIK

Stayed 1 night in Jul 2023

10/10 Excellent

Seungjoon

Stayed 1 night in Jun 2023