Terrace/patio
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Reviews of VANCII HOTEL

3 out of 5
VANCII HOTEL
ex Tarek Ibn ziyad, Chefchaouen, Tanger-Tétouan-Al Hoceïma

Reviews

8.6

Excellent

Rating 10 - Excellent. 47 out of 85 reviews" "
Rating 8 - Good. 22 out of 85 reviews" "
Rating 6 - Okay. 7 out of 85 reviews" "
Rating 4 - Poor. 6 out of 85 reviews" "
Rating 2 - Terrible. 3 out of 85 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

masoumeh

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Far from city center and Unfriendly staff and not welcoming. Poor WIFI, very old towels and sheets even not one hanger for clothes in the room. No one at reception while leaving hostel and feeling unsafe there. Have no idea how got award as advertised! I choosed there because of good reviews but not at all was as lwritten. Don’t recommend it to anyone.
Stayed 2 nights in May 2024

6/10 Okay

Lorne

Liked: Cleanliness
It is a little overrated on the internet, load at nite, TV does not work unless u have your own Netflix account, it was clean thiugh
Stayed 1 night in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful
Stayed 2 nights in Apr 2024

8/10 Good

Hamed

Liked: Cleanliness, staff & service, amenities
We liked our room it was spacious and clean. The staff were so friendly. One thing we didn’t like was the hot water in the evening that wasn’t hot enough for taking shower. In the morning the water was good.
Stayed 2 nights in Feb 2024

10/10 Excellent

RUBEN, Belize

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel, near everything you need . Luxury rooms with great city view from terrace . Very friendly Staff. Well recommend Hotel, the best in Chefchaouen!
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay…
Nice hotel convenient to everything. The rooms facing the road can be quite loud.
Stayed 1 night in Feb 2024

4/10 Poor

Rong

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Hotel is quite new but front desk unprofessional with non hospitality at all. No facility you can use and breakfast so so. Room & bed bath small. TV not working
Stayed 1 night in Jan 2024

2/10 Terrible

Emily

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While the accommodation itself was satisfactory, my overall experience was marred by the unprofessional behavior of the reception team.I believe it is essential for the management of the Hotel to address the training and conduct of their reception team. Guests deserve a welcoming and helpful reception, which was regrettably absent during my stay.

4/10 Poor

Robin

Travelled with group
Disliked: Property conditions & facilities, room comfort
Big Disappointment
This hotel, though fairly new, was a huge disappointment and a missed opportunity. Thankfully, we were only booked for one night and one night was enough.
Stayed 1 night in Nov 2023

4/10 Poor

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Janice K L

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ABDELLATIF

Stayed 2 nights in Oct 2023
Response from post review on 20 Dec 2023
thank you for staying with us!

6/10 Okay

Neil

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The Vancii is in a fantastic location close to the Medina with an easy walk to get there. However the ‘superior’ room we booked the TV wasn’t working & there was no fridge to keep drinks cold. When staff were approached about these issues they assured that the TV would be fixed & a fridge would be provided. Unfortunately the most important of these requests was ignored! The chose to fix the TV & not provide the fridge as promised! If I stayed again I will be making sure the room allocated has all the amenities advertised & that they are all working!
Stayed 2 nights in Sep 2023
Response from post review on 26 Oct 2023
Dear Mr. Neil, I'm sorry to hear about the issues you encountered during your stay at The Vancii. It's understandable that you were disappointed when the promised amenities were not provided as expected. In such cases, it's important to communicate your concerns with the hotel staff to ensure a more satisfactory experience. If you decide to stay there again, you might want to confirm in advance that your room has all the amenities advertised and that they are in working order to avoid any future disappointments. Constructive feedback like yours can help hotels improve their services and make sure they meet their guests' expectations.Vancii Hotel Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Marie Frédérique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location. And the staff was so kind and friendly.
Stayed 1 night in Sep 2023

8/10 Good

Georgi

Stayed 1 night in Aug 2023

10/10 Excellent

Mariya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and beautiful hotel. Extremely clean and has the best views on the rooftop overlooking the city as you enjoy your breakfast. Staff is very friendly. This place is a must stay in if you are looking for comfort in chefchaouen.
Stayed 3 nights in Aug 2023

6/10 Okay

Alexis

Travelled with partner
Liked: Cleanliness
Property was centrally located in the heart of Chefchaouen and easy accessible for taxi pickup. The terrace was great on top of the hotel offering panoramic views - just at night, the terrace is public to all and you need to pay for a drink to be able to stay which wasn’t clearly indicated. The room was pretty basic but clean. Unfortunately, there was major construction next door and was heard all day into our room making it less relaxing for napping.
Stayed 2 nights in Aug 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view of the Blue City
Beautiful view from the terrace. It is a walk up a hill if you’re getting dropped at the bus/taxi station.
Stayed 1 night in Aug 2023

10/10 Excellent

Sameer, Chicago

Stayed 1 night in Aug 2023

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Johnathan

Liked: Cleanliness, property conditions & facilities
Could have been so much better
The hotel is in a great location, and the rooms are smart and clean and have everything you need. Unfortanetly despite requesting a quiet room, I was put in one which made it sound like I was sleeping on a very busy street, with barking dogs, tooting cars and people talking and yahooing until the early morning. This was compounded by the terrible smell eminating from the bathroom, which I now note, is mentioned by a number of reviews. I complained straight after check in but was told by a defiant unhelpful young guy that the place was fully booked for both days of my stay and there was nothing that could be done. Thankfully Hind, on reception in the morning when I was about to check out early, saved the day and moved me to a higher floor, that was quiet and did not have a stench coming from the bathroom. Hind was very helpful and professional, as were 70 per cent of staff. It was let down by a couple who werent. I also must commend the delicious chinese food in the restaurant, which made up for an average but free breakfast. After very few hours sleep, I was about to
Stayed 2 nights in Aug 2023

10/10 Excellent

Jose

Liked: Amenities
Very good boutique hotel. Staff was very friendly, and helpful. Only drawback was the single room needs somewhere to hang up the clothes, even if it’s overnight stay. Also, a chair in the room would be beneficial. The cleanliness was a big plus.
Stayed 1 night in Aug 2023

8/10 Good

Nissim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well situated
Stayed 1 night in Jul 2023

8/10 Good

Iyad

Liked: Cleanliness, staff & service, property conditions & facilities
No fridge in the room and no shower gel and shampoo.
Stayed 1 night in Jul 2023

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing place!! just beautiful with a fabulous terrace! The staff wa also terrific and super helpful! I will go back in the heart beat. I really enjoyed myself very much.
Stayed 2 nights in Jun 2023

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of medina , new hotel built a few years ago , rooms are very comfortable , breakfast is very good , roof terrace is amazing . Staff are very friendly and accommodating , help with any questions related to city or near by places , walking distance to plenty of restaurants and shops and about 15 min walk to ras Elmaa water falls which is a great place to explore , and you can walk further up to the Spanish mosque after the water fall . CTM bus station is about 20 min walk (downhill from the hotel) or 5 min by taxi .. overall great hotel and staff, highly recommended
Stayed 1 night in Jul 2023
Response from post review on 6 Jul 2023
Thank you for staying with us! I hope to accommodate you soon in the near future. Vancii Hotel

8/10 Good

Joseph

Stayed 2 nights in Jun 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
A lovely Moroccan hotel very close to the main plaza and with nice views across the valley. The staff were super friendly and helpful and while not exactly luxury, much care had gone in to the aesthetics of the property. We would definitely stay again.
View from hotel bedroom.
Rooftop breakfast area.
Stayed 1 night in Jun 2023
Response from post review on 6 Jun 2023
Thank you for staying with us! I hope to accommodate you in the near future too. Vancii Hotel Team

8/10 Good

Mahadev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
The place is located
Stayed 3 nights in Mar 2023
Response from post review on 23 May 2023
Thank you for staying with us!

10/10 Excellent

Abby, Vancouver

Travelled with group
Liked: Cleanliness, staff & service
Very nice hotel. Clean and friendly staff. The location is very nice too 5 mins walk to the old town.
Stayed 1 night in May 2023
Response from post review on 23 May 2023
Thank you for staying with us!

10/10 Excellent

VALANDIA, Akron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very lovely, staff was friendly and accommodating at all times. Restaurant was delicious and well priced. Very convenient location with beautiful views and comfortable seating. I recommend this stay to my friend already and I would stay here again. Beautiful property.
Stayed 1 night in Apr 2023
Response from allen on 17 May 2023
We appreciate your choice to stay with us. We eagerly await the opportunity to welcome you back in the near future.Vancii hotel

10/10 Excellent

Marcelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! Big thanks to Mohamed!!
Excellent stay! I came with my brother and 2 sisters and had a great time! Comfortable beds, clean, good breakfast. Staff was outstanding. Especially Mohamed, the manger of the breakfast. Very friendly and helpful! Will definitely come back.
Stayed 1 night in Apr 2023
Response from Allen on 17 May 2023
We appreciate your choice to stay with us. We eagerly await the opportunity to welcome you back in the near future.Vancii hotel

10/10 Excellent

Iris wai ping

Stayed 3 nights in Apr 2023
Response from Vancii Hotel on 14 Apr 2023
Thank you for stay with us! I Hope your stay was both enjoyable and memorable. Warm Regards

10/10 Excellent

Geraldine, singapore

Travelled with group
Liked: Cleanliness, staff & service
Clean and well stocked room. We booked the suite with a balcony. Incredible views. Stayed only 2 nights. Service was professional.
Stayed 2 nights in Mar 2023
Response from Hotel on 14 Apr 2023
Thank you for stay with us! I Hope your stay was both enjoyable and memorable. Warm Regards

10/10 Excellent

nimesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was centrally located so was perfect to walk to near by restaurants and sightseeing. Overall a good hotel to stay in. Our room had a musty order. But it was a busy hotel.
Stayed 1 night in Feb 2023
Response from Hotel on 14 Apr 2023
Thank you for stay with us! I Hope your stay was both enjoyable and memorable. Warm Regards

10/10 Excellent

Francisco

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, very friendly staff and very comfortable rooms.
Stayed 1 night in Feb 2023
Response from Anass on 25 Feb 2023
Thank you

8/10 Good

Françoise

Stayed 1 night in Jan 2023
Response from n on 31 Jan 2023
merci

10/10 Excellent

Rissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, service, location. Very personalized service. People around the area are very nice too.
Stayed 1 night in Jan 2023
Response from Anass on 21 Jan 2023
Thank you

6/10 Okay

Sergey, Washington

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice city and would be a good hotel but no sound isolation at all, it’s like trying to sleep in the street
Stayed 1 night in Nov 2022
Response from Anass on 6 Dec 2022
thanks

10/10 Excellent

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This must be the best hotel in Chefchauen. The rooftop view is simply amazing and really makes it 5 stars in my opinion! On top of the hotel you have the breakfast open area with a beautiful view to the village and on top of it you have another level with a nice little rooftop with cute Moroccan decoration where you can seat and enjoy the view (you can watch the sunrise and sunset from there). The breakfast was nice with good variety. The rooms are small but decent and modern. Shame we stayed near the lift so every morning there was a lot of noise of people coming and going. Staff are ok (not all of them understand English) apart from the receptionists. Would definitely come back and recommend.
Stayed 2 nights in Nov 2022
Response from Anass on 23 Nov 2022
thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, memorable stay in the center of Chaouen
Our group really enjoyed our stay! The location is excellent. The staff was so helpful and professional (just note that the front desk is not open before 8:00am, so plan accordingly and settle any account payments the night before if you plan to check-out early). The highlights for us were the breakfast (thank you to the accommodating staff!) and amazing rooftop with views of the Blue City. Highly recommend!
Stayed 2 nights in Nov 2022
Response from Anass on 23 Nov 2022
thank you

10/10 Excellent

Tariq

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great clean hotel. Friendly staff.
Stayed 1 night in Oct 2022
Response from Anass on 23 Nov 2022
thank you

10/10 Excellent

Dr Rosita

Stayed 1 night in Oct 2022
Response from Anass on 23 Nov 2022
thank you

10/10 Excellent

TARIK

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022
Response from Anass on 10 Oct 2022
thank you

10/10 Excellent

Tarik

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Anass on 10 Oct 2022
thank you

8/10 Good

Viviana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small, simple, but pretty hotel. You get what you pay for. Attention is good. Rooms are clean and tidy. The rooftop is absolutely stunning and the reason we stayed here. Would return here again.
Stayed 2 nights in Sep 2022
Response from Anass on 10 Oct 2022
thank you

8/10 Good

Aleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel but no safe lock, only one table, TV not very freezing and very low volume. Good Staff and location
Stayed 2 nights in Sep 2022
Response from Anass on 10 Oct 2022
thank you

10/10 Excellent

Ghizlane

Stayed 2 nights in Aug 2022

8/10 Good

miroslav

Stayed 1 night in Aug 2022