Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
71% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller

Not a 5 star but ok

Posted 10-Aug-2014
Didn't get room we had booked. First two alternatives were not acceptive and had to make a fuss. Three pools but all small and feels crowed. Breakfast room big where you can sit but to get the food in a different area can be very busy but lots of choice and staff always have a smile. Beach small and not very clean but water nice. Sun bead cost euro 8. Central location and you can walk to all the restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveller

Perfect location on the beach

Posted 15-Jun-2014
Location: On the beach. Plenty of nice restaurants in Platanias within 10 minute walk. Chania is 20 minute bus ride away which is only 2 euros
Great location, very friendly staff apart from 'guest relations'. We booked a double room and were given a room with two single beds stuck together, when we asked at reception the next day they said that's the room you booked and you can't change it but promised to put a double mattress to make it more comfortable, however they didn't actually bother. Hotel breakfast is average, not 5star standard. Good variety and food is fresh, waiters are extremely friendly and attentive. However the restaurant is packed and often have to wait for a table to be cleaned before being seated. Hotel has 3 pools which are very nice and excellent bar with very friendly staff. Very clean with games available and activities for children. Rooms are very clean and spacious. Air con did not always work and it was extremely noisy in the morning with hedge trimming taking place at 7am. Apart from that and the room mix up very good hotel.
4 out of 5
Recommended
for Getaway With Friends
by Cyprus

Value for money but not really a quality 5* hotel

Posted 16-Aug-2012 on Hotels.com
Pros: - more than 4 very large and organized pools to suite your style whether you want quiet and pieceful relaxing place or noisy kids areas, you can find it all - decent room size with all the facilities you would expect to find (make sure you ask for a recently renovated room otherwise the others are more than 10-15 years old and dont bother paying for side sea view as it is not worth it. - we found it very cheap for a 5 star hotel in Crete. - friendly staff trying to accomodate all requests - Excellent breakfast variety Cons: - the rooms were dirty (not to my standards) i.e. the cleaning ladies were mobing the floor without dusting it first and the result was terrible. The bed sheets were not very clean. - The aircondition was switched off in the morning hours every 1 hour and we had to manually turn it on. Some nights the main aircondition was off and when we turned on the air condition in the room only the fan was working and the air was not cold. The reception area had no aircondition most of the time making it very uncomfortable to sit or wait there especially with all the glass around. - the minibar in all the rooms was completely empty but luckily the fridge was working so we put our own water in. - noise from upper floor rooms was terrible because the floor had no carpet (a good and a bad thing) - Free Internet was only available in the (hot) reception area and nowwhere else ( no signal at all, at least with an iphone, ipad and an android phone)
3 out of 5
by A verified traveller

Whi is rating these hotels?

Posted 24-Jun-2011 on Hotels.com
On a recent trip to Greece my crew stayed at a number of "5 star" hotels. Each one of them was completely different, this hotel being the worst. Sure there were a lot of pools, but by 9am they were all mobbed by children. The only pool not victimized was the indoor pool at the spa. The buffet was extensive but the quality was average. in Greece 5 star means what? not sure, but if you have problems with tons of children and average service, stay here. if you want more of greece, pass and go somewhere else.
4 out of 5
Recommended
by A verified traveller from London

Good but not 5 star

Posted 08-Sep-2008
We spent 10 day at this hotel with our 12 year old son. The Hotel was very satisfactory, the staff were polite and on the whole efficient. The food was OK. The swimming pool was great as it had large shaded area where kids and adults alike could stay in water for long without getting sunburnt. The hotel had a couple of ping pong and pool tables but they were all quite old and somewhat unusable. The other recreational facilities were likewise shabby. There were other small annoying issues which did not spoil out holiday but were enough to down grade this hotel in our eyes to at best a 4 star hotel. We will be happy to go back there but our expectations will be lower.
5 out of 5
Recommended
by A verified traveller from Port Townsend, WA

Definitely recommend

Posted 02-Jun-2008
Right on the beach. Great service and friendly staff. Gym not much, but the only downside. Very conveniently located for restaurants/stores.
3 out of 5
Recommended
by A verified traveller from Northumberland, England

nice, modern hotel but not 5*

Posted 14-May-2008
Porto Platanias Beach hotel has nice public rooms and comfortable but basic bedrooms.The half board buffetis repetitive and needs to be broken up with a couple of nights waiter service.The town is full of shops selling rubbishy souveniers and the hotel is almost too nice for the resort.