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Reviews of BASTIÒ PRIVATE SUITES

BASTIÒ PRIVATE SUITES
Via Cardinale Dusmet 37, Catania, Città metropolitana di Catania

Reviews

10

Exceptional

Rating 10 - Excellent. 24 out of 26 reviews" "
Rating 8 - Good. 2 out of 26 reviews" "
Rating 6 - Okay. 0 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alex, PALM SPRINGS

Travelled with group
Liked: Cleanliness, amenities
Loved the location, right in city center. The property was beautiful. The rooms were stylish, clean ame spacious and the bed was luxurious. The staff was very helpful. The restaurant downstairs was outstanding. Try the gelato there too.
Stayed 3 nights in May 2024
Response from Bastiò Private Suites on 8 May 2024
Dear Mr. Alex, We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our quests. Best regards, Celso General Manager

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Bastiò Private Suites on 15 Dec 2023
Dear Mr. Thomas, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay at Bastiò Private Suites. It is always encouraging to hear positive feedback. We are delighted that you appreciated the perfect location, and our services We hope to welcome you again soon. Sincerely, Celso Director

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the middle of everythign.
Hotel was one of the most amazing rooms we ever stay0ed in. It was a mix of old with original stones and things and modern as anything there is. In addition the location was fantastic. a short 5 minute walk and you are in the center or Catania, with tons of shops and restaurants. this was in the middle of the square. i would rate it higher then a 10 if possible. was a fantastic hotel .
Stayed 1 night in Nov 2023
Response from Bastiò Private Suites on 13 Nov 2023
Dear Mr. Michael, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay at Bastiò Private Suites. It is always encouraging to hear positive feedback. We are delighted that you appreciated the perfect location, and our services We hope to welcome you again soon. Sincerely, Celso Director

10/10 Excellent

Choon May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Bastiò Private Suites on 1 Nov 2023
Dear Mr. Choon,Thank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,CelsoDirector

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Bastio'private suites on 18 Oct 2023
Dear Donald, I am delighted that you enjoyed your with us. It is always gratifying to know that we have been able to please our quests.You are fantastic guests.thank you so much for all and i hope you 'll return to visit us Best regards, Stefania

8/10 Good

HIRRUNSAJJARLEART

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE LOCATION, NICE STAFF, A BIT SMALL ROOM THAN I EXPECT FROM THE PICTURES
Stayed 2 nights in Oct 2023
Response from Bastiò Private Suites on 11 Oct 2023
DearHirrunsajjarleart,We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites.We are pleased for kind words.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Amenities
A very cool and comfortable stay- The rooms are well done aesthetically- and we slept great. All our needs were met- from coffee to breakfast to recommendations to a taxi to the airport. Felt like I was staying at a friends hip apartment- Highly recommend.
Stayed 2 nights in Oct 2023
Response from Bastio'private suites on 6 Oct 2023
Dear Jennifer, We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our quests. Best regards, Stefania

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sicilian charm
My daughter and I enjoyed 2 nights at Bastio and could not have been happier. Everyone at the hotel was lovely and so helpful, giving us dinner suggestions and places to visit during our stay. The room was exceptional, bed was soooo comfortable and the breakfast was delicious! Perfetto!!!
Stayed 2 nights in Sep 2023
Response from Bastiò Private Suites on 5 Oct 2023
Dear Tracy, We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our quests. Best regards, Celso Director

10/10 Excellent

Connie

Stayed 2 nights in Oct 2023
Response from Bastiò Private Suites on 24 Oct 2023
Dear Connie, We thank you for sharing this amazing review and for choosing us as your holiday destination. I am delighted to know that you enjoyed your time at Bastiò Private Suites and it was our absolute pleasure to have taken care of you during your holiday. Your kind words are truly motivating - thank you once again and we hope to welcome you again. Kindest regards, Celso Director

10/10 Excellent

pablo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This one of the best hotels we have been in Sicilia! A real jewel!
Stayed 1 night in Sep 2023
Response from Bastiò Private Suites on 1 Oct 2023
Dear Pablo, On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay at Bastiò Private Suites. It is always encouraging to hear positive feedback. We are delighted that you appreciated the perfect location, and our services We hope to welcome you again soon. Sincerely, Celso Director

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great Staff
Celso and Evelyn are so helpful, kind, friendly and always smiling. Celso allowed early check in. Evelyn was always willing to go the extra mile. Great location. Luca (in the restaurant) was a very nice waiter, too!
Stayed 7 nights in Sep 2023
Response from Bastiò Private Suites on 23 Sept 2023
Dear Mrs. Ellen,We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our quests.Best regards,CelsoDirector

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
High-end hotel with an excellent location. We strongly recommend.
Stayed 1 night in Sep 2023
Response from Bastiò Private Suites on 18 Sept 2023
Dear Paul,Thank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,CelsoDirector

10/10 Excellent

Garret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Celso was wonderful and helpful with all our needs.
Stayed 3 nights in Sep 2023
Response from Bastiò Private Suites on 15 Sept 2023
Dear Garret,Thank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,CelsoDirector

8/10 Good

BAR

Stayed 3 nights in Aug 2023
Response from Bastiò Private Suites on 19 Aug 2023
Dear Bar,Thank you for sharing your impressions following your stay at the Bastiò Private Suites. We are delighted to learn that you had a pleasant time there and that you appreciated all the services that we offered to you.Looking forward to welcoming you again in the future.Best regards,CelsoDirector

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff in the hotel and the restaurant. Beautiful rooms well appointed.
Stayed 1 night in Jun 2023
Response from Bastiò Private Suites on 5 Aug 2023
Dear Gregory, Thank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Celso Director

10/10 Excellent

natalie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property itself is nice once you get up to the rooms there is no elevator but the staff was so nice he brought up all our luggage's it's one person who does it all. This is a very small hotel only has 5 rooms, but it's really cute once inside. Its right in city center which is great walking for anyone who wants to be right there, but Catania was too dirty for my taste.
Stayed 4 nights in Jul 2023
Response from Bastiò Private Suites on 19 Jul 2023
Dear Natalie,We would like to thank you for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our quests.Best regards,CelsoDirector

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
this is a great property and the rooms are really nice. Please know Google maps did make a little challenging to fine but when searching for the hotel, please note there are two restaurants right next to it an Italian restaurant, and a sushi restaurant and you can use them as a guide to find the front door to the hotel.
Stayed 1 night in Jul 2023
Response from Bastiò Private Suites on 12 Jul 2023
Dear John , On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay at Bastiò Private Suites. It is always encouraging to hear positive feedback. We are delighted that you appreciated the perfect location, and our services We hope to welcome you again soon. Sincerely, Celso Director

10/10 Excellent

VERONIKA, MONROE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is unique. The room looks exactly like the pictures.I would like to express my thanks for the kind welcome and accommodation and to Celso for the attention and organize the transport from the airport.
Stayed 1 night in Apr 2023
Response from Bastiò Private Suites on 26 Apr 2023
Dear Mrs.Veronika,Many thanks for having taken the time to express your feelings following your recent stay at Bastiò Private Suites.I am delighted to read that you enjoyed your with us.I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our guests.Best regards,CelsoDirector

10/10 Excellent

VICTORIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted by a very kind and professional gentleman, Celso. He went out of his way to make our stay flawless. Our room was immaculate and architecturally impressive and soundproof. The steamroom/shower is something that I want built in my own home Bastio is a private sanctuary in the middle of where it’s all happening. It’s a quick ride from the airport with convenient parking in the prime location in Catania. The breakfast was lovely with fresh squeezed Sicilian orange juice and yummy vittles. I will always stay here at Bastio Suites. My only regret is that we didn’t stay longer. Thank you Celso! Hope that we can return SOON!
Stayed 2 nights in Feb 2023
Response from Celso on 7 Mar 2023
Dear Mrs. Victoria,Thank you staying with us at the Bastiò Private Suites and for taking the time to complete a guest satisfaction survey. We are delighted you returned home with many happy memories of your time with us, and enjoyed the personal touches and service from the team. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back to Bastiò Private Suites, in the near future. With best regards, Celso Director

10/10 Excellent

Joanna

Stayed 1 night in Jan 2023
Response from Bastiò Private Suites on 3 Feb 2023
Gent.ma Signora Joanna,La ringraziamo per questo suo prezioso feedback!Siamo davvero contenti di aver contribuito a rendere il suo soggiorno indimenticabile.Speriamo di poterla accogliere nuovamente presto Bastiò Private Suites.Un cordiale saluto,CelsoDirettore

10/10 Excellent

Niv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is an absolute GEM! The room was spacious, filled with beautiful and finess details, including a fancy spa/Hamam/shower system, and beautiful furniture and woodwork. The level of details is impressive and includes high quality snacks and drinks in the mini bar. The compound is very worm and nice, and feels very romantic. The location is wonderful, just next to the main elephant fountain and the beautiful Basilica, which is practically part of the hotel complex, and is also next to a reasonably priced parking lot if you use a rental on your trip. The experience was wonderful especially thanks to Celso, which made sure we are always well accommodated, went out of his way to make sure our stay is enjoyable, and was generally so plesent and worm hearted. Celso you are really something special (: To conclude - highly recommended and very reasonably priced, it has the experience and details of super luxurious 5 star boutique hotel, with the prices of a "regular" hotel, so we advice to "grab it while you can", as I will not be surprised if the prices will rise soon (and still be justified) (:
Response from Celso on 19 Jan 2023
Dear Mr. Niv,Many thanks for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. Thank you for your kind words and uplifting compliments, it is always gratifying to know that we have been able to please our guests. We are very much looking forward to welcoming you back in the not too distant future. Sincerely, CelsoDirector

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was comfortable and luxurious hotel in the historic structure or building. (I can actually see and touch some old arches in the room) The facility is well maintained and all staffs are really polite. I can't visit the restaurant at the ground floor, but it also looks great. The famous fish market even more closer than the parking lot(but the parking lot also takes less than 5 min) and Duomo & its plaza located just behind the market. However, supermarket is little far and its shortcut passes some dark areas.
Stayed 3 nights in Jan 2024
Response from Bastiò Private Suites on 19 Jan 2024
Dear Anonymous,Thank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. .Sincerely,CelsoDirector

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great and beautiful place to stay… wonderful atmosphere and kind contact.
Stayed 4 nights in Oct 2023
Response from Bastiò Private Suites on 27 Oct 2023
Dear Mrs. LucieThank you very much for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Sincerely,CelsoDirector

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic, clean. In the heart of the city. The staff very friendly. It is worth staying at the Hotel Bastio. We will be back!
Stayed 1 night in Jun 2023
Response from Bastiò Private Suites on 16 Jun 2023
Dear Mrs. Roxana,On behalf of the entire hotel team, I want to thank you for sharing about your experience during your stay at Bastiò Private Suites. It is always encouraging to hear positive feedback. We are delighted that you appreciated the perfect location, and our services We hope to welcome you again soon.Sincerely,CelsoDirector

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Celso on 18 May 2023
Dear Mrs. Tina,We thank you for sharing this amazing review and for choosing us as your holiday destination. I am delighted to know that you enjoyed your time at Bastiò and it was our absolute pleasure to have taken care of you during your holiday. Thank you once again and we hope to welcome you again. Kindest regards, Celso Director

10/10 Excellent

fjc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keurig onderhouden kamer van alle luxe voorzien. Top Lokatie en de manager was top. Zeker een aanrader!!
Onze kamer
Markt voor de deur.
Stayed 3 nights in Mar 2023
Response from Celso on 7 Mar 2023
Dear Mr.Ruwiel,Many thanks for having taken the time to express your feelings following your recent stay at Bastiò Private Suites. I am delighted to read that you enjoyed your with us. I have shared your kind words and lovely compliments with all staff members. It is always gratifying to know that we have been able to please our guests. Best regards, Celso