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Reviews of Fratelli Clemente Spa And Hotel

Fratelli Clemente Spa And Hotel
Via Urbano Rattazzi 8, Castelvetrano, Provincia di Trapani

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 2 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Elisa

Stayed 2 nights in Sep 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

RICHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Stayed 1 night in Jan 2022
Response from Daniela on 24 Jan 2022
Thank you very much for your review. We hope to see you again soon. Regards Fratelli Clemente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very clean property and friendly staff.
Stayed 1 night in Aug 2021
Response from Daniela on 15 Aug 2021
Thank you so much. We hope to see you again at the hotel soon. Daniela Fratelli Clemente

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Spa
The room was very clean and comfortable. Daniella was extremely helpful and was very knowledgeable. The food was great and I really enjoyed the breakfast. I highly recommend this hotel if your in the area.
Stayed 1 night in Jan 2020
Response from Hotel & Spa Fratelli Clemente on 15 Jan 2020
Thank you so much. we hope you enjoy Sicily and our hotel. we hope to see you soon. Daniela for Hotel & Spa Fratelli Clemente

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in centro.
Bello, pulito con un'ottima colazione.
Stayed 1 night in Nov 2023

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Daniela on 9 Apr 2022
Grazie mille per la sua recensione. Speriamo di rivederla presto in struttura. Cordiali saluti, Fratelli Clemente

6/10 Okay

Alexandra

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Moyen
La literie n'était pas exceptionnelle, on sentait les ressorts ; il n'y avait pas de poubelles dans la kitchenette et seulement de la vaisselle pour une personne alors que nous avions réservé pour 2 (de même au niveau des chaises) ; l'eau chaude ? Je l'attends encore :( Globalement ce n'était pas exceptionnel...
Stayed 1 night in Nov 2021
Response from Daniela on 17 Nov 2021
Nous sommes désolés de lire cette critique, si seulement il nous avait exprimé ses problèmes, nous aurions pu les résoudre de la meilleure façon possible. Salut, Fratelli Clemente

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable avec service chaleureux, impeccable
Accueil agréable et sympathique malgré l'heure tardive d'arrivée. L'hôtel est bien entretenu, propre et bien fourni. Le petit-déjeuner était bon et copieux (buffet assez varié) et on a même pu profiter du solarium ! Chambre assez spacieuse et bien aménagée avec une kitchenette, bien utile. Séjour de dernière minute, forcé par un souci sur la route mais pas déçu du tout, bien au contraire !
Stayed 1 night in Nov 2021
Response from Daniela on 17 Nov 2021
Nous vous remercions beaucoup pour votre avis. Nous espérons vous revoir bientôt et que nos services seront toujours à la hauteur de vos attentes. Cordialement, Fratelli Clemente

10/10 Excellent

Francesca

Stayed 1 night in Jun 2021
Response from Daniela on 10 Jul 2021
Grazie mille per la sua recensione

10/10 Excellent

Claudio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Daniela on 3 May 2021
Grazie mille. A presto. Cordiali saluti, Fratelli Clemente

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Parfait por l'hôtel malheureusement dificile de trouver un restaurant ce dimanche soir.
Stayed 1 night in Sep 2020
Response from Daniela on 24 Sept 2020
Merci beaucoup pour votre avis. Nous espérons te revoir bientôt. Hotel & Spa Fratelli Clemente

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019
Response from Hotel & Spa Fratelli Clemente on 4 Jan 2020
Grazie mille per la sua recensione. A presto, Hotel & Spa Fratelli Clemente

6/10 Okay

Valentina

Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Hotel & Spa Fratelli Clemente on 19 Oct 2019
Grazie mille per la sua recensione. A presto, Hotel & Spa Fratelli Clemente