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Reviews of Suite Hotel Casa Diamond

5 out of 5
Suite Hotel Casa Diamond
Ave Hassan II et Rue Othmane Ibn Affane, Casablanca, Casablanca

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 436 reviews" "
Rating 8 - Good. 84 out of 436 reviews" "
Rating 6 - Okay. 24 out of 436 reviews" "
Rating 4 - Poor. 8 out of 436 reviews" "
Rating 2 - Terrible. 5 out of 436 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Wasseem, boston

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
the sizes of the suites are totally misleading
Stayed 2 nights in May 2024
Response from Suite Hotel Casa Diamond Team on 13 May 2024
Dear Mr. Wasseem, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond to change you openion about our services. Sincerely,Suite Hotel Casa Diamond Team

10/10 Excellent

Lenore, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility at very reasonable price. Located fair way from most interesting parts of city.
Stayed 5 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 12 May 2024
Dear Lenore, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Anastasia V

Liked: Cleanliness, staff & service, property conditions & facilities
This property was close to everything. The park and the cathedral are only minutes away. The breakfast options are huge and the guest service is amazing. Taxi are available upon request and the staff members are really nice.
Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 7 May 2024
Dear Ms.Anastasia, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

4/10 Poor

Julian

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Location and room was very good, unfortunately the staff don’t know how to communicate properly. Incredibly poor customer service, the only member of staff who wasn’t rude was the night manager. Was told on arrival that the breakfast bar in the room was complimentary, only to then be told at checkout we had to pay for everything. Prices are incredibly extortionate,(£4 for a can of coke) paid almost £60 for 4 small cans of Pringles, 4 bags of nuts and room service(£12). Would definitely not recommend to anyone, shame as the hotel itself was nice but it’s obvious they’re looking for ways to extort you.
Stayed 3 nights in May 2024
Response from Suite Hotel Casa Diamond Team on 6 May 2024
Dear Julian, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond to change you openion about our services. Sincerely,Suite Hotel Casa Diamond Team

8/10 Good

Mehrafruz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Suite Hotel Casa Diamond Team on 6 May 2024
Dear Mehrafruz, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Casa Diamond was incredible. If anyone is traveling to Morrocco and staying in Casablanca, I highly recommend this hotel. Everything about it was top shelf.
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 5 May 2024
Dear Sean, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

4/10 Poor

Sharn

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is listed as a 5 star. I failed to see how. Cleaning staff is the only 5 star review here. Restaurant breakfast was subpar. Hotel staff some were kind some were rude. No amenities, hotel lists a gym but it is only one treadmill, one elliptical, yoga mat and 5 and 10 pound dumbbells. And forget using the gym if you’re over 6ft tall… ceilings are super low in some parts.
Stayed 3 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 4 May 2024
Dear Sharn, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond to change you openion about our services. Sincerely,Suite Hotel Casa Diamond Team

10/10 Excellent

Phong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient location but you may hear the dogs in the neighbourhood barking all night.
Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 1 May 2024
Dear Phong, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Soubhi, Doha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel but valet scratched my car
Stayed 3 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 1 May 2024
Dear Soubhi, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

April Yvette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 1 May 2024
Dear April Yvette, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Assalih, Fort Lauderdale

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 1 May 2024
Dear Msr. Assalih, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Marilyn, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel; very friendly and accommodating staff; delicious and fairly priced breakfast and dinners. Rooms very nicely appointed. My only complaint would be that for a suite hotel with a kitchenette, there were no dishes or utensils, so that if I did want to bring some food in, I’d have no way to eat it unless I also brought in paper plates and plastic utensils. All the drawers and cabinets were empty. Otherwise, it’s a wonderful hotel which I highly recommend.
Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 29 Apr 2024
Dear Marlyn, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Sajeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is newly constructed with beautiful decor. Staff is very generous and courteous, the staff is very professional. The restaurant serves good food, staff is very helpful. will surely recommend this hotel to my family and friends.
Stayed 3 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 24 Apr 2024
Dear Ms. Sajeda, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 25 Apr 2024
Dear Mr. Richard, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and the hotel was clean-Their breakfast buffet was delicious
Stayed 5 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 23 Apr 2024
Dear Ms. Leila, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Arundhati, torrance

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 24 Apr 2024
Dear Arundhati, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Raju, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was nice for our one day stay. We didn't get a chance to explore the area much but its located close to a couple big streets. A lot of businesses were closed as we arrived on Eid day so again hard to give assessment of area. As for hotel--staff was friendly, nice buffet breakfast in morning, rooms clean and beds comfortable. Would definitely recommend.
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 22 Apr 2024
Dear Raju, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Waqar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean rooms
Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 22 Apr 2024
Dear Mr. Waqar, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Rebecca

Stayed 5 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 11 May 2024
Dear Rebecca, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Homam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall nice place. But check in should be earlier especially, for passengers who come from North America. They usually their flights arrive early in morning
Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 19 Apr 2024
Dear Hoomam, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

NOELVIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2023
Response from Suite Hotel Casa Diamond Team on 16 Apr 2024
Dear Mr. Noelvis, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Tanju

Stayed 2 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 5 May 2024
Dear Tanju, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Mohamed Rizlan Mohamed

Stayed 5 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 4 May 2024
Dear Mr. Mohamed, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Sajeda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and staff and new building.
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 14 Apr 2024
Dear Ms. Sajeda, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

6/10 Okay

Jessie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Such a mixed feeling about this place. The room was nice, but no utensils or enough toilet paper. Hallway is too scented it triggered my allergies. Too many little rules. My daughter was ill so i tried to bring her some breakfast to the room but they said if you take the food there is extra charge and we try to have some coffee first before having a full breakfast but turned away. Location is poor. I took 4-5 taxis per day. We stayed 4 nights, ate breakfast only 2 nights and only had maid service for 2 nights as well. Watch out for a concierge guy, he must get a kickback from an excursion taxi person because we tried to go to central market and this person say Habous is better so then we went. Ended up it was closed due to post Ramadan holiday. It was only definitely 2-3 star hotel. There was really nice doorman.
Stayed 4 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 14 Apr 2024
Dear Jessie, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond to change you openion about our services. Sincerely,Suite Hotel Casa Diamond Team

10/10 Excellent

Ayman

Liked: Amenities
All new and spacious plus extremely clean and elegant, thank you Hussain for being so accommodating.
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 12 Apr 2024
Dear Mr. Ayman, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

miguel, helotes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Professional staff
Stayed 3 nights in Apr 2024
Response from Suite Hotel Casa Diamond Team on 17 Apr 2024
Dear Mr. Miguel, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Sidi Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay at in Casablanca. I loved my time there from the reception to the room everything is top notch 👍
Stayed 1 night in Apr 2024
Response from Suite Hotel Casa Diamond Team on 9 Apr 2024
Dear Mr. Mohamed, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Devin

Stayed 2 nights in Mar 2024
Response from Suite Hotel Casa Diamond Team on 9 Apr 2024
Dear Devin, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Akim Tshimbamba

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place to stay and I will recommend?
Stayed 7 nights in Mar 2024
Response from Suite Hotel Casa Diamond Team on 6 Apr 2024
Dear Akim Tshimbamba, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

DAN

Liked: Staff & service, property conditions & facilities
Subject: Appreciation for Mrs. Kawther's Outstanding ServiceDear Hotel Management, ,I wanted to take a moment to express my sincere appreciation for the exceptional service provided by Mrs. Kawther during our recent stay at your hotel. Mrs. Kawther went above and beyond to ensure that our experience was nothing short of excellent. Her attentiveness, professionalism, and dedication to her work were truly commendable.Mrs. Kawther's efforts significantly contributed to making our stay at the hotel pleasant and enjoyable. Her kindness and willingness to assist with any request were greatly appreciated and did not go unnoticed.I believe it is important to acknowledge outstanding service, and Mrs. Kawther certainly deserves recognition for her exceptional hospitality. She is a valuable asset to your team, and her commitment to guest satisfaction reflects positively on your establishment.Thank you once again for a wonderful stay, and please extend our gratitude to Mrs. Kawther for her outstanding assistance.Best regards,
Stayed 7 nights in Mar 2024
Response from Suite Hotel Casa Diamond Team on 7 Apr 2024
Dear Mr. Dan, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Yuma

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 10 Apr 2024
Dear Yuma, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and excellent service. Staff were great and hotel was very clean with a spacious Nd well appointed room.
Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 1 Apr 2024
Dear Steven, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Laura, Miami

Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 21 Apr 2024
Dear Ms. Laura, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Tran Thuy, West Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. I would stay again!
Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 25 Mar 2024
Dear Tran Thuy, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

6/10 Okay

John, Montreal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant service was very slow for no apparent reason. There were only 4 tables occupied for dinner in the evening yet after one hour only our starter had been served. Of seven set menus, only two were available. Food served was poor quality. Baked goods were stale. By the way, in case it comes up as a reason, one of our stays was before Ramadan and the second during Ramadan but the service and food experiences were identical in both. Breakfast buffet was mediocre. Slices of cheese were microscopic and, again, baked good were stale. There was a suffocating use of air freshener in the hotel making us wonder what odours were being concealed. There was a strong odour of sewage in one of hour rooms the response to which was to run an air freshening machine for an hour instead of changing us to another room. The staff were friendly and helpful but this is definitely not a five star hotel.
Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 18 Mar 2024
Dear John, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations! we have noted all remarks and we will adress this to the restaurant team to improve their service. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond to change you openion about our services. Sincerely, Suite Hotel Casa Diamond Team.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Awesome staff. Great rooms. Loved our stay
Stayed 3 nights in Mar 2024
Response from Suite Hotel Casa Diamond Team on 14 Mar 2024
Dear John, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Marie-Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room suite with full kitchen big living room 2 tv all commodities shampoo conditioner cream rasor … Valet service Breakfast buffet good
Stayed 1 night in Mar 2024
Response from Suite Hotel Casa Diamond Team on 7 Mar 2024
Dear Marie-Claire, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Ioannis

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Suite Hotel Casa Diamond Team on 7 Mar 2024
Dear Loannis, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

4/10 Poor

Muhammad

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
This is an absolutely third grade establishment. At max i will give this hotel a 2.5 star only for cleanliness and room size. The breakfast is a total joke where they have the same exact menu everyday and they dont even serve omelette or customized eggs. They cut their fruits so thin that it looks like you are not eating fruit. You are eating fruit shavings. The services in the hotel is absolutely garbage. Their english speaking skills are so limited that you can hardly get your point across.They have no sense of ownership for resolving issues with regards to rooms noise complaints. The rooms have little to no sound insulation. They are a racist establishment where they will always give higher elevation rooms to European or people with white skin. Coloured people are purposely given lower elevation/crap (noisy)rooms. For the garbage services they will charge you a 6$ for a 300ml can of coke in the name of services. They call them a five star establishment they are at max a 2.5 star establishment. The outside area of the hotel is also not well lit which makes you feel unsafe.
Stayed 6 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 1 Mar 2024
Dear Muhammad, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations, however we will be happy if you can give us the points that you finded that our hotel is not a 5 stars to improve it. We hope to have a chance to welcomeing you back soon to Suite Hotel Casa Diamond and the great city of Casablanca.Sincerely,Suite Hotel Casa Diamond Team

10/10 Excellent

pankajkumar

Business traveller
Liked: Property conditions & facilities
Excellent for staying though lobby is not there so can’t call any visitor. Food is excellent the breakfast is superb. Staff is very courteous. In a room, there is only one charging socket that can take American plug. That too it’s quite far ( in a safe box!😌). Small things need to be addressed.
Stayed 2 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 29 Feb 2024
Dear Mr. Pankajkumar, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We have noted your remarks about the charging in the room, we will adress this to the concerned service to do the necessary, and for the lobby we inform you that you can welcoming your visitors in the lobby without any problem. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Said

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service excellent hotel.
Stayed 1 night in Feb 2024
Response from Suite Hotel Casa Diamond Team on 29 Feb 2024
Dear Mr. Said, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Badr

Liked: Cleanliness
Stayed 4 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 29 Feb 2024
Dear Mr. Badr, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

mostafa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 10 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 26 Feb 2024
Dear Mr. Mostafa, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

6/10 Okay

Suhair

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It is not 5 stars , you can say it is 4*
Stayed 3 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 26 Feb 2024
Dear Suhair, Thank you for your feedback about your recent stay at Suite Hotel Casa Diamond. Your opinion is very important and valuable to us.We are happy that you have chosen Casa Diamond as your hotel in Casablanca and Thank you also for giving us your feedback for us to improve our quality and service. However, we are sorry to hear that your stay wasn't perfect and that some of our services didn't meet your expectations, however we will be happy if you can give us the points that you finded that our hotel is not a 5 stars to improve it. Again we are extremely sorry and we do hope to welcome you back soon to Suite Hotel Casa Diamond and the great city of Casablanca.Sincerely,Suite Hotel Casa Diamond Team

8/10 Good

Nasib

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but, no energy!
Stayed 1 night in Feb 2024
Response from Suite Hotel Casa Diamond Team on 24 Feb 2024
Dear Nasib, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

Hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, beautiful hotel, clean, helpful and respectful staff
Stayed 2 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 23 Feb 2024
Dear Hassan, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable room in nice area of Casablanca
Stayed 2 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 22 Feb 2024
Dear Adrian, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

8/10 Good

elie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need usb in the room
Stayed 4 nights in Feb 2024
Response from Suite Hotel Casa Diamond on 18 Feb 2024
Dear Elie, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond Indeed
What a wonderful place. We had a balcony room facing the park and a view of Muhammad V mosque. From the 10th floor it was the best view around. From check in to check out it was Five Star Service. Front desk very helpful and kind. The restaurant staff very friendly and attentive. Breakfast was delicious lots of choices. And location was in the center of everything. Very walkable city. Will book again.
Stayed 3 nights in Feb 2024
Response from Suite Hotel Casa Diamond Team on 12 Feb 2024
Dear Chad, First we would to thank you for choosing the Suite Hotel Casa Diamond, and for taking the time to write a review! We are so glad to hear that you liked your stay in our hotel. All team of the hotel work togather to offer a good and unforgettable stay for you and for all guests, your satisfaction is our greatest reward! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We hope to have the pleasure of welcoming you again soon at Suite Hotel Casa Diamond and in Casablanca city. Best regards, Suite hotel Casa Diamond Team.