Double or Twin Room | Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews of Lotus Hôtel Casa Nearshore

3.5 out of 5
Lotus Hôtel Casa Nearshore
Lotissement communal lot124rdc numéro21, 124, Casablanca

Reviews

8.6

Excellent

Rating 10 - Excellent. 4 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

10/10

Cleanliness

8.8/10

Staff & service

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Othmane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique hotel , j'étais surpris par la gentillesse, la qualités, la propriété !
Stayed 1 night in Jan 2024
Response from merci on 25 Jan 2024
Nous vous remercions infiniment pour vos compliments élogieux sur notre hôtel ! Nous sommes ravis d'apprendre que vous avez apprécié la gentillesse de notre équipe, la qualité de nos services et la propreté de notre établissement. C'est un plaisir de savoir que votre séjour a été à la hauteur de vos attentes.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un proche avenir.

10/10 Excellent

Joseph Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from booking department on 26 Jan 2024
Dear joseph,Thank you so much for taking the time to share your positive experience with us on Expedia! We are delighted to hear that you enjoyed your stay and that we were able to meet your expectations.Our team takes great pride in providing exceptional service, and it's always rewarding to receive such positive feedback. We are thrilled to have had the opportunity to contribute to your enjoyable experience.If there's anything specific that stood out to you or any way we can further enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

10/10 Excellent

Rafat

Stayed 1 night in Oct 2023
Response from booking department on 26 Jan 2024
Dear Hajar,Thank you so much for taking the time to share your positive experience with us on Expedia! We are delighted to hear that you enjoyed your stay and that we were able to meet your expectations.Our team takes great pride in providing exceptional service, and it's always rewarding to receive such positive feedback. We are thrilled to have had the opportunity to contribute to your enjoyable experience.If there's anything specific that stood out to you or any way we can further enhance your future visits, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!Warm regards,

4/10 Poor

Toni

Free breakfast when i booked the night but i was charged at the front desk for the breakfast
Stayed 1 night in Mar 2023
Response from booking department on 26 Jan 2024
We appreciate your feedback and apologize for any confusion regarding the breakfast. Our records indicate that the breakfast was not included in your booking. We understand the importance of clear communication and will review our processes to ensure this information is communicated more effectively in the future. If you have any further concerns or questions, please feel free to reach out to us directly. We value your feedback and strive to provide the best possible experience for our guests.

8/10 Good

ABDELAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très propre, parfait pour séjourner pour une ou 2 nuits, un peu excentré, mais facile de se déplacer en taxi. Très bon rapport qualite prix
Stayed 1 night in Sep 2023
Response from merci on 12 Sept 2023
Merci d'avoir pris le temps de partager votre avis sur notre hôtel. Nous sommes ravis de lire que vous avez trouvé notre établissement très propre et adapté pour un séjour d'une ou deux nuits. Votre mention d'un bon rapport qualité-prix est très encourageante pour nous.Nous comprenons que notre emplacement puisse sembler un peu excentré, mais nous sommes heureux d'apprendre que vous avez trouvé facile de vous déplacer en taxi. Si vous avez des recommandations spécifiques sur la manière dont nous pourrions améliorer l'accessibilité ou rendre votre séjour encore plus agréable, n'hésitez pas à nous en informer.Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une expérience encore meilleure. Si vous avez d'autres questions ou demandes, n'hésitez pas à nous contacter directement.Merci encore de votre séjour chez nous.

8/10 Good

Tilila

Stayed 1 night in Feb 2023
Response from Lotushotelcasa2023 on 1 Mar 2023
Bonjour madame Talila , merci d'avoir choisi notre hôtel et merci pour votre note .