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Reviews of The Isca Arms

3 out of 5
The Isca Arms
Ponthir Rd, Newport, Wales

Reviews

7.2

Good

Rating 10 - Excellent. 5 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

4/10 Poor

richard

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Room noisy. No food. Breakfast chef did not turn up.
Stayed 1 night in Jul 2019

10/10 Excellent

Andrew

Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Pros - good parking, tea/coffee facilities, nice beds, tv and good wifi. Cons - old fashioned creaky floorboards - all over room, traffic noise from main road outside, tiny but functioning shower, no take away food allowed in room and no air con for those unusual hot welsh nights 😅
Stayed 1 night in Jun 2019

6/10 Okay

ANDY

Room for improvement
Ought to have plenty going for it - but although the pub itself is OK and lunch was good, not having a chef at the advertised time for breakfast was a bad let down. The room was tiny (don't take a cat) with no window as such, just a skylight and the walls wafer thin so you hear everything from next door. Everything. Not just conversation.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Pub downstairs can be heard until all hours!!
Stayed 1 night in May 2019
Response from Manager on 30 May 2019
The pub is very quiet you must be mixed up. We close early when its quiet. This is the first response we have ever had like this. We only have background music no juke box. So i am really baffled

10/10 Excellent

Mav, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before and really like the feel of the place and it’s location. Rooms are a little noisy for light sleepers like me but on the whole it’s quite a good place to stay. I’ll be staying again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful little place. Excellent and friendly staff. Great food.
Stayed 2 nights in May 2019

6/10 Okay

Mav, .

Liked: Staff & service
The Hotel had a nice period feel about it. I only had a single room but it was an adequate size and the bed was comfortable, although the bathroom was a little small and difficult to manoeuvre around for a tall person. One negative is that the Hotel is located on a busy main road so rooms are noisy (ear plugs a must for light sleepers). Can’t comment on catering as the restaurant was closed due to decorating. Overall it’s nice place, with free parking.
Stayed 2 nights in May 2019

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from boo on 12 Apr 2019
thank you

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work stay
Friendly staff
Stayed 1 night in Apr 2019
Response from boo on 12 Apr 2019
thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very reasonable price. Friendly staff, helpful location close to Carlson. Not so good size of rooms, no wash cloth
Stayed 3 nights in Feb 2019
Response from boo on 12 Apr 2019
great

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and friendly. They couldn’t do enough for us. Ellis the assistant manager was really helpful. The breakfast was huge and very tasty. Hope to return soon. would highly recommend.
Stayed 1 night in Feb 2019
Response from b oo on 12 Apr 2019
great

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019
Response from boo on 12 Apr 2019
great