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Reviews of Llechwen Hall Hotel

3 out of 5
Llechwen Hall Hotel
Llanfabon, Pontypridd, Wales

Reviews

8.8

Excellent

Rating 10 - Excellent. 231 out of 436 reviews" "
Rating 8 - Good. 143 out of 436 reviews" "
Rating 6 - Okay. 37 out of 436 reviews" "
Rating 4 - Poor. 19 out of 436 reviews" "
Rating 2 - Terrible. 6 out of 436 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lydia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Staff lovely and friendly. Room clean, bed comfy. Only negative was the water. At dinner the waiter told us the tap water wasn't good to drink due to the pipes. There was no mention of this when we checked in or in our room.
Stayed 1 night in May 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and well presented dog friendly hotel with good food in a quiet location. Ideal as a base for visiting/ walking the local area. Very friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Heidi Petch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic stay with lovely staff
Stayed 1 night in Apr 2024

10/10 Excellent

Gillan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s set in a peaceful countryside , great walks, great views. Totally relaxing experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Kinni

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay for great price and dog friendly without upcharge! .Big, spacious rooms with nice vibe, and very comfortable bed. Generous breakfast. Staff very polite and friendly. Liked that check in hours was up to 11pm, and last dinner booking up to 9 pm! While overall room was in great condition, couple areas in bathroom needed small touchup cosmetic rennovation. Bedroom ceiling light may be better with soft white rather than white lights. Also convenient location to Brecon Beacon depending on which part you’re visiting! Would stay again!
Stayed 1 night in Apr 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful as always . We will be back soon . The staff are very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
It was oir third time we have stayed and it was even better then the last two times we stayed !!! We can't wait to book again
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, astounding views, interesting architecture, very good food and a superb room.
Stayed 1 night in Feb 2024

4/10 Poor

Rick

Liked: Cleanliness, staff & service, amenities
The property is set in a great location. Nice views and very quiet. Very well looked after grounds with good parking. It is used as a wedding venue. The reception area of the property was clean and modern. The bedroom upon first impressions was a decent size, well equipped with a nice view overlooking countryside. However the part of the property I was in had very thin walls and very creaky floorboards. The floorboards on the bedroom actually moved when someone walked down the corridor past my room, and the noise of anyone walking past was very loud. Unfortunately for me the occupant of the adjoining room was a loud snorer which carried on all night and then they were up at 7am chatting (which I could clearly hear) and more constant creaky floorboards! So not much sleep for me! All in all a nice looking place in a great location and maybe other parts of the property were quieter. I wouldn't stay again though.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, terrific views, interesting architecture. Good wedding venue, excellent room, good food.
Stayed 1 night in Feb 2024

10/10 Excellent

Derek

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort
Good
Hotel , staff and food very good , for the price a bargin
Stayed 1 night in Feb 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Martin

Stayed 1 night in Jan 2024

10/10 Excellent

karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Regularly stay at LLechwell Hall and always have an excellent stay. Clean, friendly, comfortable and excellent customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pontypridd
The experience was amazing with fantastic views at Night, overlooking the city down below. The bed was super comfy, powerful shower with amazing toiletries. Apart from the false alarm that happened in the morning, there's nothing to fault. That was a bit scary as it went off twice.
Stayed 1 night in Jan 2024

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Food was poor
Stayed 1 night in Jan 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay.
We had a super stay with you. All the staff were so polite and helpful. Our room was excellent with everything that we needed, and it was cleaned to a very high standard. We thought the standard of food was very good. Thoroughly recommended.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mellanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Joshy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, nice surroundings, easy to get to different places, nice food (although the restaurant is cold!). Pleasant staff, we had a lovely room. Definitely will return, thanks so much
Stayed 1 night in Jan 2024

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our new favourite place
Another lovely stay. Very excited to have our wedding with you next year
Stayed 1 night in Jan 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here while on a road trip with family. The common areas and reception are very modern and stylish but the rooms are a bit dated. Had everything we needed for a comfortable stay. Wifi didn’t work in all of the rooms. Parking was easy free and convenient. Restaurant was amazing with delicious meals but pricey so the money you save on the accomodation is spent on food. Overall we had a good stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Louise

Stayed 1 night in Dec 2023

10/10 Excellent

Dave

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Vernandah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet but food good staff helpful and food very good
Stayed 2 nights in Dec 2023

10/10 Excellent

mahmut

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in nature staff are very friendly I would stay again
Stayed 2 nights in Dec 2023

6/10 Okay

Darren

Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, good WiFi, bathrooms brilliant, clean and overrall a really nice place to stay at an incredible price.
Stayed 1 night in Nov 2023
Response from James on 29 Nov 2023
Hello Joseph,Thank you for taking the time to leave a review and i am sorry to hear about the issues with the shower drain, i will make sure this is passed on to our housekeeping department.Kind RegardsJames GilFront of House Manager

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and serenity of the surrounding valley was very welcome amongst all the white noise in the world today
Stayed 1 night in Nov 2023
Response from James on 29 Nov 2023
Hello Albert,Thank you for taking the time to leave a review and i am sorry to hear about the issues with the shower drain, i will make sure this is passed on to our housekeeping department.Kind RegardsJames GilFront of House Manager

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We attended a family wedding and stayed the night. We were upgraded to a superior room, which was amazing. The hotel catered for all our needs and the staff were brilliant. Thank you! 😁
Stayed 1 night in Nov 2023

10/10 Excellent

Gareth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous hotel in a stunning setting, in a surprising location. The rooms and common areas are very high quality, food and service excellent. They hosted a wedding while we were there but it didn’t interfere with our experience at all. Couldn’t have asked for more
Stayed 1 night in Nov 2023
Response from James on 29 Nov 2023
Hello Gareth,Thank you for taking the time to leave a review and i am sorry to hear about the issues with the shower drain, i will make sure this is passed on to our housekeeping department.Kind RegardsJames GilFront of House Manager

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Service good. Amenites Good
Stayed 1 night in Nov 2023
Response from JAmes on 24 Nov 2023
Hi Thomas,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loverly hotel
Really nice hotel
Stayed 2 nights in Nov 2023
Response from James on 23 Nov 2023
Hi Gary,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water was slow draining from the shower tray, when I lifted the chrome waste cover the outlet it sat on was clogged with hair and extremely grimey.
Stayed 1 night in Nov 2023
Response from James on 22 Nov 2023
Hello Anthony,Thank you for taking the time to leave a review and i am sorry to hear about the issues with the shower drain, i will make sure this is passed on to our housekeeping department.Kind RegardsJames GilFront of House Manager

10/10 Excellent

Ishrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
The hotel was lovely in a beautiful countryside area overlooking greenery. Would come again but in the summer as i feel it would be a great choice. Lovely English breakfast i had the vegetarian option worth the price.
Stayed 1 night in Nov 2023
Response from James on 22 Nov 2023
Hi Ishrat,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and friendly staff.
Stayed 2 nights in Nov 2023
Response from James on 22 Nov 2023
Hi Andrew,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Wasn't the room pictured that we got and parts of the hotel were a bit warn down, needed a little TLC. Food was great and staff where friendly. We would stay again but hopefully get a nicer room. Food was nice.
Stayed 1 night in Nov 2023
Response from James on 22 Nov 2023
Hi Rebecca,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Lynette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful hotel
One of the most lovely UK hirers set in an amazingly beautiful surroundings. Rooms are lovely Food amazing I have stayed many times and love every visit.
Stayed 1 night in Nov 2023
Response from James on 4 Nov 2023
Hi Lynette,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Constantin

Great time
Great accommodation, friendly staff, good value, nice breakfast.
Stayed 1 night in Oct 2023
Response from James on 31 Oct 2023
Hi Constantin,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Jacob

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel at the end of a winding country lane. The staff we're all friendly and helpful and our dog was particularly welcome. Our room was in the coach house with a four poster bed. Very comfortable and warm. Dinner and breakfast in the dog friendly lounge we're great. We would definitely stay here again.
Response from James on 29 Oct 2023
Hi Jacob,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

6/10 Okay

Elizabeth

Travelled with family
Bedrooms need updating our room wasn’t cleaned properly bathroom bin not emptied from previous guests bathroom was not cleaned
Stayed 1 night in Oct 2023
Response from James on 30 Oct 2023
Hi Chrisley,Thank you for taking the time to leave a review and i hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

10/10 Excellent

Suzanne

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly coach house rooms. Extremely comfortable. Lovely grounds
Stayed 1 night in Oct 2023
Response from James on 28 Oct 2023
Hi Suzanne,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and couldn’t get down the steps for breakfast. Staff were very helpful to accommodate us in the bar though. Relaxing night and a good night’s sleep. Will love to return to the hotel for Christmas or any other festivities 👍
Stayed 1 night in Oct 2023
Response from James on 28 Oct 2023
Hi Paul,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice room. Nice staff. Decent breakfast
Stayed 1 night in Oct 2023
Response from James on 25 Oct 2023
Hi Nigel,Thank you for taking the time to leave a review and i glad to see you enjoyed your stay with us! I hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

4/10 Poor

Chrisley

Stayed 1 night in Oct 2023
Response from James on 18 Oct 2023
Hi Chrisley,Thank you for taking the time to leave a review and i hope we get to welcome you back soon.Kind RegardsJames GilFront Of House Manager

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice classy hotel
Nice hotel out of the way on top of a hill. Nice large traditional bedroom, nice comfy bed, chairs , table and a large desk. Superior room in the coach house but on the front of the hotel not much of a view and near the car park so you could hear cars early in the morning. Good value breakfast once I found the dining room and fast service, went down for dinner , no one at bar for 10 minutes so went to local pub instead.
Stayed 1 night in Oct 2023
Response from James on 13 Oct 2023
Hello Anthony,Thank you for thanking the time to leave a review and i am glad to see enjoyed the breakfast at the hotel and Im sorry to see about the issues regarding the bar service. I have pass this on to the management team to ensure this will not happen again. Kind RegardsJames GilFront Of house Manager

10/10 Excellent

Francis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from James on 13 Oct 2023
Hi Francis,Thank you for taking the time to leave a review and thank you for giving us a 10 out of 10! i hope we get to welcome you back in the future.Kind RegardsJames GilFront Of House Manager