Good morning,Thank you for sharing your feedback about your recent stay at Congress Hall. We take pride in each guest's experience being comfortable and relaxing in a luxurious environment. As America's oldest seaside resort, we aim to preserve its historical elements to the best of our ability. We apologize your experience did not meet our standard and hope this will not deter you from giving Congress Hall another opportunity to show you all it has to offer. If you'd like to share further information about your experience, please feel free to call the hotel directly and ask for Dana. Thank you for your patronage and we hope to hear from you soon.