BBQ/picnic Area
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Reviews of Hyland Motor Inn

2 out of 5
Hyland Motor Inn
38 East Mechanic Street, Cape May Court House, NJ

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 769 reviews" "
Rating 8 - Good. 288 out of 769 reviews" "
Rating 6 - Okay. 146 out of 769 reviews" "
Rating 4 - Poor. 68 out of 769 reviews" "
Rating 2 - Terrible. 52 out of 769 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy to get to anything you need!
Stayed 1 night in Apr 2024
Response from Front desk on 21 Apr 2024
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Locations off and on highway was perfect. Well lite. Clean, staff friendly. Didnt like the main door being open all times. And check in never asked for ID just verification of phone number. And that was me checking. Not them having me provide and them verify. Thought that was strange.
Stayed 3 nights in Mar 2024
Response from Front desk on 1 Apr 2024
Thank you for your positive comments and feedback. We are sorry that our desk clerk did not ask for your identification and verify your phone number since this is our standard procedure. We look forward to seeing you in the future. Have a great day.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time here. Front desk is a nice lady. Quite location
Stayed 1 night in Mar 2024
Response from Front desk on 31 Mar 2024
Thank you for your positive comments and feedback. We are glad that you had a great stay. We look forward to seeing you in the future. Have a great night and Happy Easter.

4/10 Poor

Gary

Disliked: Cleanliness, property conditions & facilities
This place is old and run down. I would never stay there again.
Stayed 1 night in Mar 2024
Response from Front desk on 30 Mar 2024
Thank you for your feedback. We are sorry that you did not have a great experience. Have a great day.

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Front desk on 23 Jan 2024
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

10/10 Excellent

Jean, Howell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've driven by this motel dozens of times heading to my sister's homes in Green Creek then Villas, over the last 30 or so years. Always stayed with them. If I'd really known about this motel I'd have started staying here years ago! There are not enough words to compliment this motel. From the moment I walked into the office to the moment I handed over my keycard to the staff, it was great. Staff are very personable. The room was immaculate with an amazingly comfortable king sized bed, comfy chair, comfy office chair and desk, fold out love seat, large apartment sized fridge, microwave, 2 bedside tables, easily accessible plugs, easy to use TV, cute little bathroom and coffee/tea maker with REAL glass cups, and saucers to use!! No one ever has that anymore! The shower was heavenly!! Super soft bath linens! And best of all, Evo Botanically personal care products which are vegan and, most important of all for me with my celiac, GLUTEN FREE!! Will be definitely be staying here again!!
Stayed 1 night in Jan 2024
Response from FRONT DESK on 6 Mar 2024
THANK YOU FOR YOUR POSITIVE FEEDBACK AND COMMENTS. WE WERE HAPPY TO ACCOMODATE YOU AND GLAD THAT YOU ENJOYED YOUR STAY. WE LOOK FORWARD TO SEEING YOU IN THE FUTURE. THANKS AGAIN AND HAVE A GREAT DAY.

6/10 Okay

William

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was tired, furnishings were old worn.
Stayed 2 nights in Jan 2024
Response from Front desk on 14 Jan 2024
Thank you for your feedback. We will address your concerns. We look forward to seeing you in the future. Have a great night.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A good basic, no frills motel.
Stayed 1 night in Jan 2024
Response from Front desk on 14 Jan 2024
Thank you fir your positive feedback and comments. We are glad that you had a great stay. It was a pleasure accommodating you and we look forward to seeing you in the future. Have a great day.

10/10 Excellent

Larry, Upper Black Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front desk on 10 Jan 2024
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Happy and Healthy New Year. Have a great night.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Good place to stay for the price. Room was pretty clean. Would be a decent spot for a cheap getaway to the beach.
Stayed 1 night in Nov 2023
Response from Front desk on 5 Dec 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to seeing you in the future. Have a great day and Happy Holidays.

8/10 Good

Margaret

Stayed 1 night in Nov 2023
Response from Front desk on 10 Jan 2024
Thank you for your positive feedback, we are glad that you had a great stay. We look forward to seeing you in the future. Have a great day.

10/10 Excellent

John

Stayed 1 night in Nov 2023
Response from Front desk on 4 Dec 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

4/10 Poor

leroy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front desk on 4 Nov 2023
Thank you for your feedback. We appreciate your business and look forward to seeing you in the future. Have a great day.

2/10 Terrible

Laurie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds and pillows were skimpy and uncomfortable. There was no access to any snacks other than vending machines that spit out Diet Coke no matter what choice you made. The thermostat didn’t work and there was nobody in the office to help- the room phone wasn’t answered and when I called from my cell, I got an answering machine. We had to turn on the air conditioner to control the heat. The bathroom mat was dirty. The couch was facing a wall. Worse hotel I’ve been in years!
Stayed 1 night in Oct 2023
Response from Front desk on 7 Nov 2023
We are sorry that you did not have a good stay. Unfortunately we do not have any vending machines on site. I have called the vending machine company and let them know about the issue with their products. There is phone number listed on the front door if you needed assistance with your radiator heat. We will look into your concerns with the king bed and love seat.

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front desk on 10 Oct 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

4/10 Poor

Larry

Stayed 1 night in Oct 2023
Response from Front desk on 10 Oct 2023
Thank you for your feedback. We are glad that you had a good stay. We look forward to seeing you in the future. Have a great night.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, the bed was comfortable which are the only two things i care about
Stayed 1 night in Oct 2023
Response from Front desk on 6 Oct 2023
Thank you for your positive comments. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

8/10 Good

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front dedk on 18 Sept 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Tried to cancel after reading such terrible reviews. Filthy!!! A couple reviews mentioned bed bugs that included pictures! Disgusting!!! Reviews stating dead flies in room, dirty bedding, peeling wallpaper. My husband called asking to cancel our reservation. Spoke to Kim. She claimed that an exterminator was called and brought in after the “bugs” complaints. She said they were doing some cleaning. No way were we going to expose ourselves to BED BUGS!!!! Again all our issues were ignored and we were told reservation would not be cancelled. We are not done pursuing being reimbursed!
Stayed 1 night in Sep 2023
Response from Manager on 17 Sept 2023
You never showed up for your reservation so you never arrived at the hotel. A customer had claimed that they saw bed bugs and a pest control company was called and arrived to do an inspection of all the units. There was no activity or sightings of any bed bugs in the units. Your reservation was made as a non refundable booking which means there is no refund. Your issues were not ignored since you were told there were no bed bugs and you never showed up for your reservation. Have a great day.

2/10 Terrible

Terrence

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front desk on 17 Sept 2023
We are sorry that you did not have a great stay. You did not make any comments so please call us so we can address your issues. Have a great weekend.

4/10 Poor

Hunter

Stayed 2 nights in Sep 2023
Response from FRONT DESK on 14 Oct 2023
THANK YOU FOR YOUR FEEDBACK. WE ARE SORRY THAT YOU DID NOT HAVE A GREAT STAY. WE LOOK FORWARD TO SEEING YOU IN THE FUTURE. HAVE A GREAT DAY.

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was fine
Stayed 1 night in Sep 2023
Response from Front desk on 15 Sept 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to seeing you in the future. Have a great weekend.

8/10 Good

STANLEY, SAN FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located near highway and is close to cape may court house. Property has one coin operated washing machine and dryer which is very convenient
Stayed 1 night in Sep 2023
Response from Front desk on 11 Sept 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

8/10 Good

Thomas

Stayed 1 night in Sep 2023
Response from Front desk on 4 Oct 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

8/10 Good

Patricia

Liked: Cleanliness, staff & service, room comfort
Good location at the shore
A pleasant place to stay within close proximity to all the beaches and quaint towns. The hotel itself is slightly in need of a make over. Staff very friendly and helpful. Huge pool.
Stayed 3 nights in Sep 2023
Response from Front desk on 6 Sept 2023
Thank you for your positive feedback and comments. We are glad that you had a good stay. We look forward to accommodating you in the future. Have a great night.

8/10 Good

Garrett

Liked: Staff & service, room comfort
Convenient location. Very friendly service
I booked this inn while I was visiting family close by. I did not sleep here for most of my trip[, though it was nice having the pool to enjoy.
Stayed 2 nights in Aug 2023
Response from Front desk on 5 Sept 2023
Thank you for your positive feedback and comments. We are glad you had a great stay. We look forward to accommodating you in the future. Have a great day.

2/10 Terrible

Dawne

Disliked: Cleanliness, property conditions & facilities
This motel is close tomy sister and we stayed here every year. this year the room was neat but didn't appear clean. it had a strange odor to it. The room needs renovated.
Stayed 2 nights in Aug 2023
Response from Front desk on 28 Aug 2023
Thank you for your feedback. We checked for an odor but found none we wish you would have let us know during your stay. You had a tiled floor. We checked the whole room and found no odor maybe it was a neighbor microwaving something. We look forward to seeing you in the future. Have a great night.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to the area. We were greeted by the motels manager and she was amazing and accommodating. We had been switched to this motel due to a pipe burst at another motel and this was truly a blessing!! This was not only a fantastic location at the beach...the pool and rooms and all areas were clean and welcoming. The staff was polite and friendly. We ate at the on site restaurant and food was delicious and affordable! We will be back for sure!!!! 5 STARS
Stayed 2 nights in Aug 2023
Response from Front desk on 22 Aug 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We appreciated being able to accommodate you to be closer to the beach. We look forward to seeing you in the future. Have a great day.

6/10 Okay

Kathryn

Just a one night stay. We didn’t expect to linger so it was enough. Didn’t need a view, didn’t use the pool, just slept, showered and in our way. It is in need of an update.
Stayed 1 night in Aug 2023
Response from Front desk on 21 Aug 2023
Thank you for your feedback. We are glad that we could accommodate you for your stay. Have a great day.

8/10 Good

Temone

Stayed 1 night in Aug 2023
Response from Front desk on 11 Sept 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to seeing you in the future. Have a great day.

8/10 Good

Robert, campbell

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Front desk on 19 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great weekend.

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s so wonderful and nice hotel. I love it.
It was wonderful
Stayed 1 night in Aug 2023
Response from Front desk on 15 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

8/10 Good

Karen

Stayed 3 nights in Aug 2023
Response from Front desk on 28 Aug 2023
Thank you for your positive feedback. We are glad that you had a good stay. We look forward to accommodating you in the future. Have a great day.

8/10 Good

Patricia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice family place to stay for weekend.the efficiency room had two beds, couch, kitchen area bathroom etc...Perfect for family of 5. The price was right and staff was friendly. There is a nice pool. We door dashed breakfast, went to beach,boardwalk, and had nice dinner at the beach in wildwood. We didn't need fancy just great family weekend getaway!thank you
Stayed 1 night in Aug 2023
Response from Front desk on 6 Aug 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to accommodating you and your family in the future. Have a great night.

8/10 Good

Patricia

Stayed 1 night in Aug 2023
Response from Front desk on 26 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to seeing you in the future. Have a great day.

10/10 Excellent

Susan

Stayed 1 night in Aug 2023
Response from Front desk on 26 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

4/10 Poor

Allison

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It was convenient for us for where we needed to go. We enjoyed the pool, and the refrigerator in the room made it easy to store our food. The floor of our room was not clean, however, and the few hooks and towel rods in the room were broken. There was a microwave, but it was plugged into several adapters and then an extension cord, which had to be held into the outlet by hand in order to operate it. It would take two people in order to use the microwave.
Stayed 2 nights in Jul 2023
Response from Front desk on 6 Aug 2023
Thank you for your feedback and comments. We will look into your issues and rectify them. Thank you for letting us know. We look forward to accommodating you in the future. Have a great night.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2023
Response from Front desk on 1 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

4/10 Poor

Joseph

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff and the cleaning staff were extremely pleasant and helpful. The actual room was old, AC broke, musty smell. In all fairness some rooms seemed updated. Ours was not.
Stayed 2 nights in Jul 2023
Response from Front desk on 1 Aug 2023
Thank you for your feedback. We will look into the ac unit. We are in the process of removing carpets and replacing with lament flooring. Have a great night.

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to shops, restaurants and beaches. Clean and comfortable rooms, nice pool area with picnic tables and grills.
Stayed 1 night in Jul 2023
Response from Front desk on 14 Jul 2023
Thank you for your positive feedback and comments. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great weekend.

6/10 Okay

Amanda

Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Front desk on 14 Jul 2023
Thank you for positive feedback and comments. We are glad that you had a good stay. We look forward to seeing you in the future. Have a great weekend.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Front desk on 13 Jul 2023
We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great night.

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Perfect for short vacations, rooms are a little dated but they do the job.
Stayed 4 nights in Jul 2023
Response from Front desk on 12 Jul 2023
Thank you for positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

2/10 Terrible

Richard, Riverdale

Disliked: Cleanliness, property conditions & facilities
Mold in bathroom. Mold smell, no ventilation. Windows locks broken-which is unsafe
Stayed 3 nights in Jul 2023
Response from Front desk on 12 Jul 2023
We are sorry that you did not have a great stay. We will address your concerns with our staff. If you had an efficiency unit there is an exhaust fan in the kitchen, windows in bathroom, kitchen and by the beds for circulation. Have a great day.

4/10 Poor

Richard, Riverdale

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty!
Stayed 1 night in Jul 2023
Response from Front desk on 12 Jul 2023
We are sorry that you did not have a great stay. We will address your concern with our staff. Have a great day.

10/10 Excellent

Georgia

Stayed 1 night in Jul 2023
Response from Front desk on 1 Aug 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

10/10 Excellent

Giorgio

Travelled with family and small children
Liked: Cleanliness, staff & service
A better Motel
Stayed 1 night in Jul 2023
Response from Front desk on 5 Jul 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.

10/10 Excellent

sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Front desk on 2 Jul 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great weekend and Happy Fourth of July.

2/10 Terrible

Amy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Front desk on 27 Jun 2023
We are sorry that you did not have a great stay. We wish you would have expressed your concerns so we could have addressed them. Have a great day.

10/10 Excellent

Hank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Front desk on 25 Jun 2023
Thank you for your positive feedback. We are glad that you had a great stay. We look forward to accommodating you in the future. Have a great day.