2 outdoor pools, pool umbrellas, pool loungers
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Reviews of Margaritaville Island Reserve Cap Cana Wave —An All-Inclusive Experience for All

4.5 out of 5
Margaritaville Island Reserve Cap Cana Wave —An All-Inclusive Experience for All
Blvd. Zona Hotelera, Punta Cana, La Altagracia

Reviews

8.6

Excellent

Rating 10 - Excellent. 213 out of 365 reviews" "
Rating 8 - Good. 73 out of 365 reviews" "
Rating 6 - Okay. 48 out of 365 reviews" "
Rating 4 - Poor. 11 out of 365 reviews" "
Rating 2 - Terrible. 20 out of 365 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Travelled with family and small children
Liked: Staff & service
Was a new hotel but was already old and ran down. Rooms smelled wet and moldy and bathroom sinks were rusted and dirty
Stayed 3 nights in May 2024

6/10 Okay

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
Although the most problematic issue was resolved prior to checking out, we were deceived at check-in. We were told our swim-up room would be facing a parking lot but they were having a sale. For an additional $75 a night, we could be moved to the same room type in the adults only section. Fine. We were there to celebrate my birthday so we upgraded. The 2nd to last day, we decided to take a look at where we would have been originally located. Come to find out, that whole building was closed for renovations. So what would they have done if we didn't say yes or couldn't afford the upgrade? This was the straw that broke the camel's back. After speaking with management we received a refund for the upgraded room. Now the other issues: All of the restaurants are not opened every night (this includes the main buffet). I straight out said we did not want to hear or be approached about any "club presentation". Of course, it still happened. We told them we were there for a celebration. My husband emailed them a week prior as well. Others received birthday signs on their doors, small cakes and a small bottle of champagne. I received a small cake, a day late, and only after my husband complained. We have been to another resort 3 times. Our fridge was always restocked with whatever we asked for. Not here. You get points. If you want more soda, better walk over to Joe Merchants. I gave the hotel a very generous 3 stars ONLY because Manny at the SOS bar was so awesome. Thanks, Manny!
Stayed 7 nights in May 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Scarlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in May 2024
Response from Dear Scarlett on 10 May 2024
Dear ScarlettThank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Damaris Rosales

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024
Response from Dear Damaris on 10 May 2024
Dear DamarisThank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! Food & all restaurants are outstanding!
Stayed 3 nights in Apr 2024
Response from Dear Leah on 10 May 2024
Dear Leah, It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Margaritaville Island Reserve Cap Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic.!Fins Up!

8/10 Good

Katia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like staff , property area , dining options but did not like people eating on pool , I saw food flowing inside pool , two housekeepers entered without snocking
Stayed 3 nights in May 2024
Response from Dear Katia on 10 May 2024
Dear Katia,Thank you for such a wonderful review and for sharing your experiences with the Expedia community. I’m sure your review will help many with future vacation choices.!Fins Up!

10/10 Excellent

Rosaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Dear Rosaura on 10 May 2024
Dear RosauraThank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Rosaura

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best beach resort I had ever stood!!
Stayed 4 nights in Apr 2024
Response from Dear Rosaura on 10 May 2024
Dear Rosaura, Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

6/10 Okay

Ametra

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The food was mediocre at best. The bars were not consistent in what was stocked, nor was appropriately stocked. Often ran out of beach towels.
Stayed 4 nights in Mar 2024
Response from Dear Ametra on 10 May 2024
Dear AmetraThank you very much for taking the time to share your experience on ExpediaWhile we are very happy to know you did find many aspects of your stay to be enjoyable, we are disappointed to learn of the challenges you encountered with services extended by members of our teams. Typically, we are known to provide our guests with an unmatched level of service however we are very sorry if that was not your experience. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!

6/10 Okay

luz

Stayed 6 nights in Apr 2024

6/10 Okay

Jose

Liked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Dear Jose on 10 May 2024
Dear jose,Thank you very much for taking the time to share your experience on expediaWhile we are very happy to know you did find many aspects of your stay to be enjoyable, we are disappointed to learn of the challenges you encountered with services extended by members of our teams. Typically, we are known to provide our guests with an unmatched level of service however we are very sorry if that was not your experience. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!

10/10 Excellent

Mark, Somerdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr Wilkins (front desk) was excellent. Emanual and Micheal, also great bardtenders. I thought that there were no/limited activities (no kayaks, snorkling, etc on premmises)
Stayed 3 nights in Apr 2024
Response from Dear Mark on 10 May 2024
Dear Mark, It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. We hope that Margaritaville Island Reserve Cap Cana will be your preferred resort for your next visit to Punta Cana and Dominican Republic.!Fins Up!

8/10 Good

CEMAL, FRANKLIN LAKES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Dear Cemal on 17 May 2024
Dear Cemal, Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Danis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Apr 2024
Response from Dear Danis, on 23 Apr 2024
Dear Danis, Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Dear Jasmin on 10 May 2024
Dear Jasmin, Thank you for your review. We look forward to welcoming you at our Karisma properties in the future. !Fins Up!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the staff was great!
Stayed 4 nights in Feb 2024
Response from Danolia Abreu on 18 Apr 2024
Dear Melissa, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Inmarie Munoz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and property. Friendly staff who made memorable our anniversary trip.
Stayed 4 nights in Mar 2024
Response from Danolia Abreu on 9 Apr 2024
Dear Mrs. Munoz, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Suggesting: have more umbrellas in the pool area. It is really hot and there is no shade.
Stayed 1 night in Apr 2024
Response from Danolia Abreu on 5 Apr 2024
Good afternoon, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Jose Jesus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services.
Stayed 3 nights in Mar 2024
Response from Danolia Abreu on 5 Apr 2024
Dear Mr. Jose Jesus, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Food not very good. Drinks didn’t seem to have much alcohol. Room was in disrepair and it was hard to use app.
Stayed 2 nights in Mar 2024
Response from Danolia Abreu on 5 Apr 2024
Dear Mrs. Elizabeth,Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. Please accept our apologies for your experience, we are working in that. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Maria

Stayed 6 nights in Mar 2024
Response from Danolia Abreu on 18 Apr 2024
Dear Maria, Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Amnel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Danolia Abreu on 18 Apr 2024
Dear Amnel, Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

Raushanah

Stayed 5 nights in Mar 2024
Response from Danolia Abreu on 18 Apr 2024
Dear Raushanah, Thank you for taking the time to complete our survey. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

2/10 Terrible

Jack

Stayed 5 nights in Nov 2023
Response from Danolia Abreu on 18 Apr 2024
Dear Jack, Thank you for taking the time to complete our survey. Apologies for your esperience we are working in that. Your feedback is greatly appreciated. Thank you for choosing Margaritaville Beach Resort Cap Cana!

10/10 Excellent

valeska d

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe
Stayed 2 nights in Mar 2024
Response from Dear Valeska, on 26 Mar 2024
Dear Valeska, Thank you for your review. We look forward to warmly welcoming you again in the future to experience the Margaritaville Island Reserve Cap Cana at its very best.!Fins Up!

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, friendly, slow service - 2.5 hours to get in and out of dinner at their restaurants.
Stayed 7 nights in Mar 2024
Response from Dear Nicole, on 26 Mar 2024
Dear Nicole,We are very grateful to you for the time you have taken to share your experience of every aspect of your stay, in such a constructive and positive way. Your comments and observations are invaluable and truly welcomed.!Fins Up!

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love Margaritaville. This is our second time back and we can’t wait to visit again. Food is great. Pool areas are always a good time. Great place to relax. Carlo at 5oclock somewhere bar is the absolute best.
Stayed 6 nights in Mar 2024
Response from Dear Kristina, on 20 Mar 2024
Dear Kristina, We appreciate your comments and also we are thrilled to know how memorable and special your second stay was with us, especially your experiences at our specialty restaurants, expansive pools, bars and our warm ambiance.We hope to you see again very soon at the Margaritaville Island Reserve Cap Cana Hammock or another one of our Karisma Hotels and Resorts!

10/10 Excellent

Shanell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really good rooms were great drinks were good
Stayed 3 nights in Mar 2024
Response from Dear Shanell on 16 Mar 2024
It is a pleasure for us to know that your experience exceeded your expectations. Our number one priority is to make every guest experience exceptional and as special as it can be. Thank you for coming! see you soon

10/10 Excellent

Nelson, S Richmond Hill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the beach
Stayed 3 nights in Mar 2024
Response from Dear Nelson, on 20 Mar 2024
Dear Nelson,Thank you for your feedback. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana Hammock on a daily basis, however, your points are noted and your observations will be shared with our team members.!Fins Up!

8/10 Good

Fernando Dionisio

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Dear Fernando Dionisio, on 20 Mar 2024
Dear Fernando Dionisio,Thank you for taking your time posting an online review following your stay at the Margaritaville Cap Cana. !Fins Up!

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property with everything you need.
Stayed 6 nights in Mar 2024
Response from Dear Melissa, on 9 Mar 2024
Dear Melissa, We are thrilled to know you had such a wonderful stay at Margaritaville Island Reserve Cap Cana and cannot wait for you to experience another Karisma experience with us. Thank you!Fins Up!

6/10 Okay

Timothy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining was limited and beach was bad. Need more umbrellas in front pool section.
Stayed 7 nights in Mar 2024
Response from Dear Timothy, on 9 Mar 2024
Dear Timothy,Thank you for your message. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana Hammock on a daily basis with more umbrellas, however, your points are noted and your observations will be shared with our team members. One of the positive aspects of Margaritaville Island Reserve Cap Cana.!Fins Up!

10/10 Excellent

Keary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Dec 2023
Response from Dear Keary on 9 Mar 2024
Dear KearyWe are thrilled to know you had such a wonderful stay at Margaritaville Island Reserve Cap Cana and cannot wait for you to experience another Karisma experience with us. Thank you!Fins Up!

10/10 Excellent

Kylan

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Dear Kylan, on 9 Mar 2024
Dear Kylan,We are thrilled to know you had such a wonderful stay at Margaritaville Island Reserve Cap Cana and cannot wait for you to experience another Karisma experience with us. Thank you!Fins Up!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Rocky beach. , not many trees on beach for shade, towels not very available
Stayed 4 nights in Feb 2024
Response from Dear Brian, on 9 Mar 2024
Dear Brian, Thank you for your message. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana Hammock on a daily basis, however, your points are noted and your observations will be shared with our team members. One of the positive aspects of Margaritaville Island Reserve Cap Cana.!Fins Up!

6/10 Okay

ANAS

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Dear Anas, on 9 Mar 2024
Dear Anas, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!

2/10 Terrible

Edward Andrew

Stayed 3 nights in Feb 2024
Response from Dear Edward A., on 9 Mar 2024
Dear Edward A.,It is with great sadness that we receive your review without any comments to evaluate what happened. We are very sorry that on this occasion Margaritaville Island Reserve Cap Cana was not the perfect match for you and your vacation needs. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good property and layout. It’s nice for people with kids. Overall it was a good experience and I’d return. Some of the employees quite obviously hate working there and can be rude with the guests.
Stayed 2 nights in Feb 2024
Response from Dear David, on 9 Mar 2024
Dear David, Thank you for you 5/5 rating, although it was not typically enjoyable to read your comments. We hope to you see again very soon at the Margaritaville Cap Cana or another one of our Karisma Hotels and Resorts.!Fins Up!

6/10 Okay

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property was nice. Pool areas great for kids. Beach is rocky but clean area. Overall is a good option for people with kids. Some (not all) of the employees were rude with us and quite obviously were miserable working there.
Stayed 3 nights in Feb 2024
Response from Dear David, on 9 Mar 2024
Dear David, Please accept our sincere apologies for not coming up to your rightful expectations. We at the Margaritaville Island Reserve Cap Cana Hammockpride ourselves on our high levels of service and glorious offerings; we are terribly sorry if that did not come across during your visit. We have taken your feedback very seriously and every aspect of your review has been taken onboard.

6/10 Okay

Martin

Travelled with family
Disliked: Cleanliness, staff & service
Pools great. NO BEACH to swim, all coral.
Stayed 7 nights in Feb 2024
Response from Dear Martin, on 9 Mar 2024
Dear Martin, Thank you for your rating. It is with great sadness that we receive your review based more on the beach status. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Island Reserve Cap Cana Hammock on a daily basis, however, your points are noted and your observations will be shared with our team members. !Fins Up!

6/10 Okay

shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Dear Shannon, on 9 Mar 2024
Dear Shannon, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!

10/10 Excellent

XAVIER, barceloneta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Dear Xavier, on 9 Mar 2024
Dear Xavier,Thank you for you 5/5 rating. We hope to you see again very soon at the Margaritaville Cap Cana or another one of our Karisma Hotels and Resorts.!Fins Up!

6/10 Okay

Michael

Travelled with family
Could have been better
Not on par with top luxury resorts in the area. Ok for the money but as the old saying goes, You get what you pay for.
Stayed 1 night in Feb 2024
Response from Dear Michael, on 9 Mar 2024
Dear Michael, Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review directly. !Fins Up!

4/10 Poor

Ann

Liked: Cleanliness
Stayed 6 nights in Jan 2024
Response from Dear Ann, on 9 Mar 2024
Dear Ann,Thank you for your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned and see the areas of opportunity that was not mentioned on this review. !Fins Up!

8/10 Good

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great care taken around the property. Well maintained overall. The food was overall average to below average. The steakhouse was great. The Boathouse was rough. Italian ok, Landshark Bar - avoid. Poor service.
Stayed 3 nights in Feb 2024
Response from Dear William, on 9 Mar 2024
Dear William, Thank you for taking the time to share your experiences . We have taken note of all comments, concerns, and suggestions mentioned within your review. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that the Margaritaville Island Reserve Cap Cana Hammockprovides a World Class Vacation Experience.!Fins Up!

6/10 Okay

Kelly

Travelled with partner
Liked: Cleanliness, staff & service
For a brand new resort (only 2 years old) it’s already showing signs of being rundown. My husband and I both got sick for 3 days and we are extremely careful with food and drinks. The beach it terrible even if you don’t plan on going in the water. The cabana chairs are all stained (on the wave side). Not worth the price.
Stayed 7 nights in Jan 2024
Response from Dear Kelly, on 9 Mar 2024
Dear Kelly, Thank you for taking the time to share your experience on Expedia. We are very disappointed to learn of the challenges you encountered with the services extended by our team members. Typically, we are known to provide our guests with an unmatched level of service which we can see that was not your case. It is very unfortunate to see that you did not have a report at the check out to continue our internal communication with you and evaluate every aspect mentioned on your review. We hope to have an opportunity to host you once again in the future, so that we may provide you with the stay you had envisioned.!Fins Up!

6/10 Okay

Summer

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Although we had a great time with our friends and family, I would not go back. Staff was amazing. Beach not great at all. To swim you’d have to go down the beach to the public area so no drink service, shade or anything. It wasn’t convenient. Pools were great. Drinks great. Limited dining options but food was alright. Staff was really helpful and friendly, I just wish there were more since service was limited.
Stayed 7 nights in Jan 2024
Response from Dear Summer, on 6 Feb 2024
Dear Summer,Thank you for your honest review. Please be assured we are taking care to maintain our beach, as well as the overall cleanliness of Margaritaville Cap Cana on a daily basis, however, your points are noted and your observations will be shared with our team members.Your comments and feedback will help us to perfect the quality of our service and ensure our guests have a luxurious environment to enjoy their vacation experience there in the Caribbean.!Fins Up!

8/10 Good

LIBIA, CLIFTON

Travelled with group
Liked: Cleanliness, staff & service, amenities
In comparison to previous stays in Punta Cana, this hotel had the largest percentage of American tourist. It was a lot of fun, food variety was great. Sometimes had a little trouble obtaining clean towels by the pool. But overall we would return. Bartenders were very pleasing. Specially, at the Punch bar and poolside bars.
Stayed 5 nights in Jan 2024
Response from Dear Libia, on 6 Feb 2024
Dear Libia, Thank you very much for your valuable feedback. We appreciated the opportunity to address your experience at Margaritaville Cana. We look forward to welcoming you soon again so that we can redeem ourselves and provide you with a memorable world-class vacation experience.!Fins Up!

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. The sales people trying to push the membership are extremely pushy, they do not like the answer no.
Stayed 7 nights in Jan 2024
Response from Dear Christine, on 6 Feb 2024
Dear Christine, Tahnk you for sharing your feedback with us. Please accept our sincere apologies on behalf of Prestige for not coming up to your rightful expectations.We look forward to hosting you in the future and we will ensure you that your next experience is nothing short of perfection.!Fins Up!