Property amenity

Reviews of Surfsand Resort

4 out of 5
Surfsand Resort
148 West Gower, Cannon Beach, OR

Reviews

9.6

Exceptional

Rating 10 - Excellent. 705 out of 888 reviews" "
Rating 8 - Good. 140 out of 888 reviews" "
Rating 6 - Okay. 33 out of 888 reviews" "
Rating 4 - Poor. 6 out of 888 reviews" "
Rating 2 - Terrible. 4 out of 888 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time staying at Surfsand. Staff was super friendly and room decor was well great. Only knock was that crews were painting the facility. We were a little shocked and the heart rate went up when we someone climbed over railing and onto our balcony to paint. We should have been made aware that that was a possibility. Still would stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Kent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newly renovated suites. Pleasant staff and nice guest experience, the welcome beverages, freshly baked cookies and bikes to use on the beach was a great touch. The kids loved it.
Stayed 2 nights in May 2024

10/10 Excellent

DeAnne

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Excellent location and view! Made the price a little more bearable. Property is under construction. Lots of debris and definitely needs clean up.
Stayed 1 night in May 2024

10/10 Excellent

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities
We liked having beach chairs available
Stayed 1 night in May 2024
Response from HotelMgmt on 17 May 2024
Making sure that our guests have everything they could possibly need is always our goal. We are thrilled the beach chairs ensured a seamless and enjoyable stay for you, Jo Anne. Thank you for choosing Surfsand Resort. We hope to welcome you for another beautiful vacation soon!

10/10 Excellent

Sally, Queensbury

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place right on the beach. We had a king suite with balcony view of Haystack Rock. Spotless rooms, cookies and a free beer at check in. Very good restaurant right next door that also provides room service for the hotel. Gorgeous beach access. Nightly bonfires and other events at different times of year. Well worth the price.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
It sounds like your stay was truly delightful, Sally! The king suite with a balcony view of Haystack Rock must have been a real treat, and it's wonderful to hear that the cleanliness and extra touches like cookies and a free beer enhanced your welcome. Having a very good restaurant next door that offers room service definitely adds convenience and luxury to your stay. We will convey your kudos to The Wayfarer! The gorgeous beach access, nightly bonfires, and seasonal events further illustrate the unique experiences Surfsand Resort aims to provide. We're thrilled that you found it well worth the price and hope to have the pleasure of welcoming you back soon for another memorable visit!

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for Mother’s Day, staff was very friendly and helpful, great amenities and community gatherings, excellent location right on the beach! Highly recommend, worth the extra money compared to less expensive restores imo.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Hosting you for Mother's Day was truly a treat, Donald! Our team will be proud to know their warmth and attentiveness enhanced your experience with us at Surfsand Resort! Thank you for the high praise. We are honored to receive your compliments and rave recommendations to others. Hopefully, you can revisit and enjoy us again soon.

10/10 Excellent

Elbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in almost new condition. Excellent view of the beach. Beach and restaurant within <2 min walking distance.
Stayed 1 night in May 2024
Response from Hotel Manager on 14 May 2024
Elbert, we are so happy to hear your positive remarks. We recently renovated, so it is rewarding to know they stood out and left a terrific impression on you! Thank you for highlighting our beautiful location on the beach and our delicious on-site restaurant, The Wayfarer! Hopefully, we have enticed you to revisit Surfsand Resort in the future!

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a king patio with a fireplace and a standing ocean view. It was a great place to stay!
Stayed 3 nights in Apr 2024
Response from HotelMgmt on 10 May 2024
There is nothing quite like waking up to the crashing waves and breathtaking ocean views! We enjoyed providing you with this unique experience at Surfsand Resort, Jody, and love that know that it was memorable! Be sure to visit again soon!

6/10 Okay

Tanja

Stayed 2 nights in Apr 2024
Response from Hotelmgmt on 7 May 2024
Tanja, we strive to offer all of our guests a top-notch experience and your rating does not reflect a typical stay with us. It is our hope you will visit us again so that we can win you over completely.

8/10 Good

nelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction was going on and it was hard to even locate check in !!
Stayed 1 night in May 2024
Response from HotelMgmt on 7 May 2024
Nelda, thank you for sharing your feedback. We understand that construction can sometimes disrupt the guest experience, and we apologize for any inconvenience you encountered while trying to locate check-in. Your comment is invaluable and we appreciate your patience and understanding during this time. We hope that despite the initial challenge, you were still able to enjoy your time at Surfsand Resort. If you decide to visit us again when all of our updates are complete, we are positive your experience will be impeccable from start to finish!

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel! The rooms were pristine, the staff went out of their way to be helpful, and it is right on the ocean. This is my new favorite hotel!
Stayed 1 night in May 2024
Response from HotelMgmt on 7 May 2024
It's truly heartwarming to hear about your fantastic experience at Surfsand Resort! The pristine rooms and dedicated team certainly contributed to making your stay memorable. Being right on the ocean clearly added an extra touch of magic to your time here too. It's delightful to know that we have become your new favorite hotel, and we can't wait to welcome you back for more wonderful memories by the sea!

10/10 Excellent

Tuan, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, super clean rooms
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Thank you, Tuan, for highlighting our pristinely updated accommodations here at Surfsand Resort! Our team will be ecstatic to hear they also contributed to your positive experience. Hopefully, you will return soon!

10/10 Excellent

Jasmin

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 19 May 2024
Receiving a five-star rating from a valued guest like you is the highest compliment, Jasmin! Thank you, and we look forward to welcoming you back in the near future!

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new renovations.
Stayed 1 night in Apr 2024
Response from HotelMgmt on 30 Apr 2024
Thank you, Todd, for your fantastic review and for choosing Surfsand Resort! We're thrilled to hear that you appreciated our recent renovations. Providing a fresh and updated space for our guests is a top priority, and we're delighted that you enjoyed the results of our efforts. We can't wait to welcome you back to our hotel in the future!

10/10 Excellent

Sheriff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HotelMgmt on 14 May 2024
Sheriff, we never take a perfect score for granted and we’re pleased to find that your lasting impressions of us are so high. Thank you for calling our hotel "home" during your recent visit and we hope to welcome you back through our doors in the future.

10/10 Excellent

Naomi

Stayed 1 night in Apr 2024
Response from HotelMgmt on 14 May 2024
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Naomi.

10/10 Excellent

mckenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a nice hotel! From the check in, to the room amenities, to check out... Staff was nothing but kind and friendly, and everything seemed so smooth! We had an oceanfront suite, and our son loved the living room with the galaxy light and cool fold out bed, and the parents loved the privacy of having our own bedroom! We agreed - we will ONLY be staying here from now on when going to the coast!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 25 Apr 2024
We are overjoyed to hear that your stay at Surfsand Resort was so enjoyable, from check-in to check-out. It is wonderful to learn that the kindness and friendliness of our team made your experience smooth and pleasant. The fact that your oceanfront suite, with its unique galaxy light and comfortable amenities, was a hit with both your son and yourselves is particularly gratifying. We are honored by your decision to make us your sole choice when visiting the coast and eagerly anticipate your next visit!

10/10 Excellent

James, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from HotelMgmt on 25 Apr 2024
We are thrilled to hear that you found your stay at Surfsand Resort to be excellent! It is always our goal to provide a wonderful experience and we are glad that we met your expectations. We look forward to the opportunity to welcome you back for another stellar visit.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from HotelMgmt on 23 Apr 2024
Having you at Surfsand Resort was wonderful, Michael. We love that your experience was impeccable and we hope you will return to enjoy us again! Thank you!

10/10 Excellent

Adam

Stayed 1 night in Apr 2024
Response from Hotelmgmt on 11 May 2024
Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, Adam, and we look forward to welcoming you back in the near future!

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities
Really spectacular....paid a bit more than I usually would but worth Every penny, highly recommend this place and location
Stayed 1 night in Apr 2024
Response from HotelMgmt on 22 Apr 2024
Connie, what high praise! We are thrilled you could visit and enjoy our beautiful updates at Surfsand Resort. We hope to share many more impeccable experiences with you in the future!

6/10 Okay

Paige

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Hotelmgmt on 17 Apr 2024
It is disappointing to learn that your stay wasn't as ideal as it could have been, Paige. We hope to see you again soon for an improved experience.

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2024
Response from HotelMgmt on 15 Apr 2024
Cliff, thank you for being our guest at the Surfsand Resort! We're delighted you enjoyed your experience, and we're grateful for your five-star rating. Please return to make more memories with us soon!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helped us with an issue on our side. They went out of their way to make our stay the best it could be!!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 9 Apr 2024
Jeremy, it is heartening to learn that our incredible team at Surfsand Resort went out of their way to assist you and ensure your stay was the best it could be. The team prides itself on delivering exceptional service and going the extra mile for guests. Your positive experience reflects their dedication to making every guest's visit memorable and enjoyable. All of us look forward to welcoming you back for another outstanding stay in the future!

10/10 Excellent

Molly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 15 Apr 2024
Your five-star rating means a lot to us, Molly! Thank you and we hope to see you back soon.

10/10 Excellent

Alice

Stayed 2 nights in Mar 2024
Response from Hotelmgmt on 15 Apr 2024
It was a pleasure to have you as our guest, Alice, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

10/10 Excellent

Shelby

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t wait to come back. Absolutely amazing
Stayed 2 nights in Mar 2024
Response from HotelMgmt on 26 Mar 2024
Reading how eager you are to return to Surfsand Resort is a truly rewarding compliment, Shelby! Thank you for sharing your kind words. We hope your next trip will be soon too!

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
Response from HotelMgmt on 22 Mar 2024
Thank you for your top score! We look forward to your next stay with us, Johnnie.

10/10 Excellent

Jordyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent! Will definitely stay again! Once the construction is finished, it will be wonderful!
Stayed 1 night in Mar 2024
Response from HotelMgmt on 20 Mar 2024
We are so excited to be almost finished with our incredible renovations, Jordyn, and we appreciate your patience as we work to improve your future visits. We are just as eager for your return and cannot wait to share our beautiful updates here at Surfsand Resort!

10/10 Excellent

Andrea

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 30 Mar 2024
Thank you for your five-stars, Andrea. We look forward to your return and hope it's soon!

8/10 Good

Jerry

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from HotelMgmt on 11 Mar 2024
Knowing you had a terrific time at Surfsand Resort fills us with pride. Thank you, Jerry. Hurry back for another wonderful vacation!

10/10 Excellent

Srinvas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Some construction work happening.
Stayed 1 night in Mar 2024
Response from Hotelmgmt on 9 Mar 2024
Thank you, Srinvas, for your review. We were happy to welcome you to Surfsand Resort and provide a perfect escape. We are currently working hard on improvements to enhance any future visits. When we are complete, we hope you can return so we can continue to impress you!

10/10 Excellent

Lorri

Stayed 1 night in Mar 2024
Response from Hotelmgmt on 27 Mar 2024
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Lorri.

10/10 Excellent

LaDonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location beach front. Awesome view of Haystack.
Stayed 1 night in Mar 2024
Response from HotelMgmt on 7 Mar 2024
The picturesque views we provide at Surfsand Resort is something we take great pride in. We loved sharing them with you and hope to do it again soon, La Donna. Thank you!

8/10 Good

Brenda

Stayed 1 night in Feb 2024
Response from HotelMgmt on 21 Mar 2024
Brenda, we're grateful for your positive feedback! On your next trip to the area, we hope you'll stay with us again so we can strive to exceed your expectations even further.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular!
Stayed 1 night in Feb 2024
Response from HotelMgmt on 21 Feb 2024
Andrew, it's fantastic to hear you found your experience with us to be spectacular! We strive to ensure every guest encounters something truly memorable and exceptional, and it seems we succeeded during your visit. We look forward to the opportunity to welcome you back to Surfsand Resort for another beautiful getaway!

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Only rather it a 4 because it’s under renovation
We only rated it a 4 because it was under renovation. Otherwise, it would likely be a five definitely going back
Stayed 2 nights in Feb 2024
Response from Hotelmgmt on 17 Feb 2024
Kenneth, we are currently working on some exciting updates for our guests, as you mentioned. We are eager to share them with you when we are complete. We are confident your next trip to Surfsand Resort will be five-star worthy! See you then!

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I'd stay was as good as it could have been considering that the Jacuzzi room we were supposed to get was unavailable upon our arrival. They did everything in their power to make up for it, which was appreciated. We had a nice stay!
Stayed 1 night in Feb 2024
Response from HotelMgmt on 7 Feb 2024
Thank you for your understanding and positive outlook, Nathan. It's regrettable that the Jacuzzi room was not available as planned, but it's heartening to hear that the efforts to make up for this inconvenience were appreciated. Unfortunately, when reservations are not made through us we are not aware of the details prior to guest arrival. Ensuring a pleasant stay despite the unexpected hiccup speaks volumes of the dedication to guest satisfaction. We are delighted to know the rest of your visit was enjoyable. We would love to help you plan your next trip to ensure it is seamless all around.

4/10 Poor

mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No internet, no A. C. Bed was wore out, way too soft. Tv remote didn’t work. For 300 dollars I expected better.limited channels because internet streaming was out the entire stay. Remodeling entire property while trying to keep some open isn’t good for guests who come not knowing this in advance.
Stayed 1 night in Jan 2024
Response from HotelMgmt on 2 Feb 2024
We appreciate your feedback, although we regret that your recent stay did not meet your expectations. We sincerely apologize for the inconveniences you experienced, including the issues with the internet, air conditioning, bed comfort, TV remote, and the ongoing remodeling. Your feedback is important to us, and we will certainly use it to improve our services and communication with guests. We understand your disappointment and hope that you might consider giving us another chance to provide you with a more enjoyable experience in the future. Your satisfaction is our priority and we are confident we can restore your full confidence in us.

6/10 Okay

Theresa

Liked: Cleanliness, room comfort
Disliked: Staff & service
The room itself was great! Clean and comfortable! Unfortunately, our issue was with the front desk staff. They were having WiFi issues in the building in which our room was located. They didn’t bother to tell us upon arrival we had to find out ourselves. So I was unable to work and we couldn’t access any streaming services either. When we asked about it the following day we were treated poorly.
Stayed 2 nights in Jan 2024
Response from Phillip Wilson - General Manager on 24 Jan 2024
Hello Theresa, My apologies for issues you encountered with your stay, it seems that your issues were all centered around internet outages. We do our best to accommodate and please all of our guests and we apologize for falling short in your case. Regarding the internet specifically we have done our best to ensure that we are communicating to guests that the renovation work is ongoing and that this is having an impact on some of our serivces. We also had some internet issues due to the recent ice storms and power outages that are still having an impact on our serivce providers and thus the hotel internet. This should have been presented to you by the front desk and we are sorry that it was not. We would like to make some accommodations, so you feel heard and valued, this is extremely important to the Surfsand. If we make a mistake or something happens, we need to make up for that and we owe this to you. We pride ourselves in wonderful accommodations and great service and it does not sound like this was the case for your visit. That being said we would like to offer you a 100 discount on a future stay at Surfsand Resort a breakfast for two guests at our very own Wayfarer. This offer is valid for up to one year after the date of this email 1.23.24. Again, we are sorry, and I would be happy to discuss this further with you if you would like. We hope to hear back from you via email or call. Thank youPhillip Wilson, General ManagerSurfsand Resort & Wayfarer Restaurant148 West Gower Cannon Beach, OR 97110 d 702.810.2344

8/10 Good

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on 21 Jan 2024
We are delighted we made such a great impression on you, Jerry! Thank you, please visit again soon.

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was extremely courteous and helpful . Dining options nearby made it easy to catch meals without driving. Room was great. Amenities were great.
Stayed 1 night in Jan 2024
Response from Hotelmgmt on 27 Jan 2024
Thank you for your feedback, Christopher. We're delighted to hear that the front desk team was extremely courteous and helpful during your stay at Surfsand Resort. It's wonderful that you found the dining options nearby convenient and that your room met your expectations, along with enjoying the amenities we offer. We appreciate your kind words and look forward to welcoming you back for more memorable getaways in the future!

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Cannon. Easy access to beach, dining and shops. Interesting room layout, we really liked the open tub concept!
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 16 Jan 2024
Thank you for sharing your thoughts, Benjamin. We're delighted to hear that you found Surfsand Resort to be a beautiful place to stay in Cannon Beach and that you enjoyed the easy access to the beach, dining, and shops. It's great that you found the room layout, including the open tub concept unique and ideal. We look forward to welcoming you back for more enjoyable stays in the future!

10/10 Excellent

Jaimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotelmgmt on 16 Jan 2024
Thank you, Jaimee, and we can’t wait to welcome you back again for another five-star stay!

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Hotelmgmt on 14 Jan 2024
Joseph, we appreciate you choosing to stay with us and are glad to know that your experience was a pleasant one. Hopefully, a return trip will be a part of your future travel plans!

10/10 Excellent

Evan

Stayed 1 night in Jan 2024
Response from Hotelmgmt on 14 Jan 2024
Evan, thank you for taking a moment to leave us this five-star rating. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 Good

Megan

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The newly renovated rooms are great, love the bathroom. The only probably we had was almost no hot water. We had to turn to the highest temp, and then only had lukewarm water at best.
Stayed 2 nights in Jan 2024
Response from Hotelmgmt on 9 Jan 2024
What a treat to read our recent updates impressed you tremendously, Megan! However, we are very sorry about the isolated difficulty with the water. We will have maintenance look into this promptly so it does not occur again. We hope you can return to Surfsand Resort soon so we can earn that last star. Thank you!

4/10 Poor

Jayden

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Showed up and was given the wrong room and went back to get it fixed and was given another room which still wasn’t the original one I paid for.Wish I could get my money back since I never got the room I paid for which was expensive.
Stayed 1 night in Jan 2024
Response from HotelMgmt on 9 Jan 2024
Jayden, we are very sorry your room was not what you anticipated. Unfortunately, when reservations are not made with us we are not aware of the details before you arrive. Therefore, room types are based on availability at check-in. We would love to help you with your future travel plans to ensure a seamless experience all around. We are confident we can win you over entirely!

10/10 Excellent

leeann

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check in to house keeping was wonderful. We brought our dogs to play on the beach and it was perfect.
Stayed 2 nights in Dec 2023
Response from HotelMgmt on 31 Jan 2024
Leeann, it's fantastic to hear that your experience from check-in to housekeeping was wonderful. We're especially delighted to know that you and your dogs enjoyed your time on the beach! Providing a welcoming and enjoyable experience for all our guests, including the furry ones, is important to us. Thank you for choosing to stay at Surfsand Resort and for sharing your positive feedback. We look forward to welcoming you and your dogs back for more perfect beach days in the future!