Candle-licious Factory and Store

Little disappointed there was no free breakfast

It's really a beautiful looking Hotel and the rooms are very nice and clean. they play loud obnoxious music in the Lobby which I guess a teenager would probably like. Read the fine print. they have a $41 a day "Destination fee" which gets you a cup of coffee from 6am-9am(Not great coffee and not always hot) and bottles of water. A welcome drink (only first day) if you use their mix which they add a shot)They say there is a shuttle service (first come first serve) they don't tell you that it is only on the weekend until you ask about it Monday Morning. $41 dollars a day for that? This needs to be addressed. I feel it is an excuse to get more money out of you. I stayed three nights and was hit for $123. My fault I didn't see the charge that was down at the end of the page. A lot of street noise but Hotel was quiet by itself and the Maids were so friendly and sweet.

Right in the core if you are travelling to Chicago for the first time, easy to get too from the airport even from train, staff welcoming and friendly - amazing service from Allen who took care of us and our bags, welcoming and caring. Definitely would pick this hotel again when visiting Chicago!