Rooms were clean, beds were comfortable, the dining area included a large selection for breakfast, and the staff was very friendly and accommodating.
I would like to give special recognition to a Novotel employee (Patricia) who went above and beyond. Upon checking out, I left my iPad at the front desk and didn’t realize it until I was well on my way to Paris by train. We spoke to Patricia by phone and explained that we could get to the Bayeau train station but could not get to and from the hotel in time to catch the train returning to Paris. Patricia graciously agreed to meet me at the station with my iPad at the end of her shift. I am truly grateful! Thank you, Patricia!