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Reviews of Mercure Cabourg Hôtel & Spa

4 out of 5
Mercure Cabourg Hôtel & Spa
Avenue Michel d'Ornano, Cabourg, Calvados

Reviews

8.4

Very good

Rating 10 - Excellent. 175 out of 450 reviews" "
Rating 8 - Good. 208 out of 450 reviews" "
Rating 6 - Okay. 51 out of 450 reviews" "
Rating 4 - Poor. 12 out of 450 reviews" "
Rating 2 - Terrible. 4 out of 450 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Stuart

Stayed 1 night in Jul 2023

10/10 Excellent

Rinku

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Jim, Longmont

Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Convenient Normandy Hotel
Very convenient location for touring around Normandy. Walking distance to Cabourg restaurants. Very small room though and old bathroom. Amenities in room are lacking (only body wash). More of a 3.5 star than 4 star. Good breakfast.
Stayed 2 nights in Aug 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, relaxing atmosphere, very nice grounds, and overall great value for the money. Staff tried to be nice but did not speak english well and seemed uncomfortable doing so. Could not go to them for advice on anything. Not a big deal but it would be nice to have that communication factor. Great overall place though.
Stayed 2 nights in Jun 2022

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice stay at Mercure Cabourg. Located right on the edge of the town. Hotel was very clean, smart and staff were very friendly and helpful. Breakfast was to die for, amazing selection of what to have and all was brilliant, which is what you certainly expect in a French hotel. Had a swim in the pool the first day, which was fine but could have been slightly warmer than it was, but I still enjoyed my swim. Will be happy to stay at this hotel again.
Stayed 2 nights in Oct 2021

10/10 Excellent

christophe, Willow Street

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Sep 2021

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service despite COVID restrictions, super pool, comfortable room
Stayed 2 nights in Jun 2020

8/10 Good

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Chemical air freshener too strong throughout the hotel.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Breakfast was excellent. Location was close enough to walk to town.
Stayed 2 nights in Sep 2019

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normandy family break
We had a lovely time. There should have been more food options at the hotel though, for convenience.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
With a restaurant, the property would be four stars.
Stayed 3 nights in Aug 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous roo with balcony overlooking racetrack
Stayed 3 nights in Jul 2019

8/10 Good

Sandra, Arlington, VA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic hotel. Rooms are small but quiet and with comfortable beds.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice stay. Common areas were a little warn and dated but we were fine. Very comfortable beds, quiet, great a/c and wifi worked. Kids loved the pool. Location for walking to the main strret for restaurants and shopping was terrific, and we were delighted we didn't have to take the car and deal with parking We'd definitely stay there again.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel short walk from centre and beach
Good location just outside the city centre, nice facilities with pool and steam/sauna. Rooms on the small side for a small family.
Stayed 3 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Little Hotel
No Restraunt at hotel but Reasonably priced Comfy Bar Serving till late.15 minuite walk to Centre which was fairly deserted (november) as its a quiet time of year but still managed to find a choice of 3 Resturants , Very nice Breakfast Freindly Service from all staff. Thanks Will Stay Again
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, very clean, friendly staff, great facilities! Close to beach and Center of town. Would recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

Anthony, Playa Del Rey, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Normandy!
We had a wonderful stay at the Mecure Cabourg Hotel. The hotel is a modern version of a country inn and beautify decorated. The bed was one of the most comfortable I’ve ever experienced in a hotel! The surrounding area is very quiet and across the street from the hippodrome. The town of Cobourg is just five min away by car, where there are plenty of restaurants, shops and the beach. The hotel staff has outstanding customer service and knew us by name. There is a bar and restaurant that serves breakfast each morning. The food is superb. I didn’t have a chance to use the pool or spa but they are available. I would highly recommend staying here if you are visiting the Normandy Beach historical sites or getting away from Paris for a couple of days. We were only planning to stay one night but ended up staying two!
Stayed 1 night in Jul 2018

10/10 Excellent

Kirsty, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice family hotel
A good location hotel, opposite the racecourse with a good size pool, children's play area and lovely breakfast. We would definitely stay again and our 2 year old daughter didn't want to leave!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. Wonderful breakfast buffet. Helpful staff.

6/10 Okay

ajacks, virginia

Liked: Staff & service
Relatively close to beach and horse track.
Not fancy, clean, close to beach and horse track. Breakfast is very good.

8/10 Good

Jacky, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed for 2 nights mid June. We arrived 2pm expecting to be able to get lunch but there were only restaurant/bar facilities in the evening. The pool roof was closed even though the weather was warm and sunny. The room was clean and a good size with tea/coffee facilities which was excellent.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad hotel
For the money, it is OK, but they need to improve the gym and adjust the spa hours. the equipment is all old and useless.

6/10 Okay

Verified traveller

Disliked: Staff & service
I am 84 years old and I paid for 3 hotel rooms, I was checking in when my daughter in law came to stand next to me the clerk immediately ignored me and spoke only to her. Needless to say I was very offended and it affected my whole attitude toward the hotel. I felt very offended and would never stay there again.

6/10 Okay

jim, isle of wight

Liked: Cleanliness
Ok
Lack of in house restaurant was disappointing the rest was ok

8/10 Good

Jason, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy, cosy, nice pool, 20 mins walk to beach
The hotel was clean and comfortable and the staff helpful and polite. The room was pleasantly warm but a little small for a couple and a baby in a cot. It was nice to have a view of the racecourse from the bedroom window - we got to see horses training. There was a well-stocked and wide-ranging breakfast, although every day, the scrambled eggs were rather congealed. The hotel was a bit out of the way; apart from the race-track and an on-site independent restaurant with a limited menu, there's nothing else of interest or use within ten minutes walk, but if you're prepared to venture further, shops and restaurants are 15 minutes away and the beach is 20 minutes away. This did, at least, make the hotel quiet. The pool was more suitable for families than doing lengths, because of steps extending the full width of the shallow end. It was a bit disconcerting that the pool seemed to be lined with a loose linoleum, rather than tiles. It was frustrating that they would not allow you to add Accord group loyalty points for a booking made through an external website, such as Hotels.com.

6/10 Okay

joe l'indien, london

Liked: Property conditions & facilities
Nice hotel but....
Nice hotel just near hippodrome(in French...) but... Rooms are too small and no security box

8/10 Good

brigitte, london

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and very nice staff
This is a nice hotel. Breakfast is really great (great bread, lots of choices). Staff is very friendly. My room was a bit small (room for 3). Nice view in the hippodrome.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

penviz, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel close to sights of Normandy
Nice if a little small room, air con switched to heat only so as a warm October the room was hot or stuffy. Didn't use hotel restaurant but plenty of restaurants etc in centre of Cabourg about 10 mins walk away. Pool area clean and great after a day out driving around and sightseeing.

6/10 Okay

Dana, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms bad restaurant nearby
We loved the rooms & the pool! Unfortunately the only restaurant nearby was terrible. Not affiliated with the hotel tho, so would stsy there again, but make sure to leave. The worst service I've ever had, bar none. Had to get our own menus, forgot my dad 's meal, 35 minute wait for water, got his own drink before getting ours, 3 hours unreal. Would totally recommend the hotel but don't go to the restaurant!!!!!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel a little out of city center.
Just out of city center, you can walk up to the shore in 15-20 minutes and get to the casino as well. very nice city to discover!

10/10 Excellent

oumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptionnel
Excellent hôtel en tout point de vue.
Stayed 1 night in Feb 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

aurelie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

jerome

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sandrine

Stayed 5 nights in Jul 2023

8/10 Good

arnaud

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pratique tout est accessible à pied calme Piscine agréable Petit déjeuner complet
Stayed 2 nights in Jul 2023

8/10 Good

Claude-Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Moyen
Hotel 4* mais qui souffre de la comparaison avec Thalazur de Cabourg, mieux situé, face mer, et avec des installations dignes de ce nom. Ce Mercure mérite un lifting plus approfondi. L'accueil reste pro et avenant.
Stayed 1 night in Jul 2023

8/10 Good

Philippe

Stayed 1 night in Jun 2023

8/10 Good

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JPS AVRIL 2023
Stayed 2 nights in Apr 2023

10/10 Excellent

Mélanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu calme et reposant. Literie très confortable
Stayed 1 night in Apr 2023

8/10 Good

Jerome

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour en famille, chambre propre, très bon petit déjeuner et bien situé. Seul bémol, le manque d’insonorisation, nous entendions les enfants de la chambre d’à côté, un peu gênant quand on cherches le calme. Bien dans l’ensemble.
Stayed 1 night in Feb 2023

8/10 Good

mary-hélène

Travelled with family
Liked: Cleanliness, staff & service, amenities
LE PERSONNEL EST EFFICACE ET A L ÉCOUTE BON HÔTEL TRES BON PETIT DEJEUNER Y COMPRIS POUR LES ALLERGIQUES ET QQ PRODUITS SONT bio LE SEUL BÉMOL CONCERNANT L HÉBERGEMENT EST LA BAIGNOIRE ET LES JOINTS AUTOUR QUI MERITERAIENT D ETRE CHANGEE
Stayed 2 nights in Jan 2023