Dining
Check availability

Reviews of The Fairmont Palliser Gold Experience

4 out of 5
The Fairmont Palliser Gold Experience
133 9th Avenue SW, Calgary, AB

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 27 reviews" "
Rating 8 - Good. 5 out of 27 reviews" "
Rating 6 - Okay. 0 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff from being greeted by Caleb upon arriving to welcoming by Neha and Oksana upon checking in and seeing to my requests during my stay. Any issue Neha and Oksana quickly had then resolved. Many thanks, If visiting again I will see you again.
Stayed 2 nights in Feb 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an old but beautiful hotel!
Stayed 1 night in Jan 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kevin

Stayed 3 nights in Dec 2023

8/10 Good

sean

Stayed 3 nights in Dec 2023

10/10 Excellent

Toby

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Dale C

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service in the lobby restaurant and bar. Sat for 20 mins unserved until we moved to the bar. Staff in the bar area was rude and not working very hard.
Stayed 2 nights in Nov 2023

10/10 Excellent

James Ernest

Stayed 4 nights in Nov 2023

10/10 Excellent

Ghalib

Stayed 1 night in Sep 2023

10/10 Excellent

NAEEM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
Amazing service and cleaness
Stayed 1 night in Jul 2023

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service
Great location walkable to calgary Tower and dining options Rooms need to be updated as the bathrooms are beat up Need bottled water in rooms As much as you pay to stay here the bottled water and computer Wifi should be free
Stayed 2 nights in Jun 2023

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you love an amazing experience go for gold. Beautiful building, very clean and plenty entertainment in the area.
Stayed 1 night in Apr 2023

10/10 Excellent

Shaw

Stayed 1 night in Dec 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pampered weekend!
Exceptional vacation! We truly felt pampered by the staff—the Gold Lounge was such a peaceful oasis. The breakfast, and the evening canapés were delicious. For sure the highlight was the staff: attentive & friendly! If we need a weekend retreat, we will do this again.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel, the Gold staff really helped me get situated. The hotel has to figure something else out with the tour buses. I know that's a lot of rooms filled, but that situation where they allow the buses to monopolize the valet area for long stretches so other guests cannot arrive is totally unacceptable.
Stayed 1 night in Sep 2022

10/10 Excellent

Joshua

Stayed 1 night in Sep 2022

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Accommodations and Attentive Staff
This is a beautiful hotel, very well maintained with attentive staff and excellent service. The Club level dining room was an unexpected and welcome surprise - the luxury odf the lounge and quality of the food was first rate.
Stayed 1 night in Jun 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would stay here again for sure!
Stayed 3 nights in Apr 2022
Response from Emma L, Assistant Front Office Manager on 17 Apr 2022
Good afternoon John, Thankyou kindly for your positive review! We appreciate the time you took to rate us. It's always a pleasure to hear that our guests enjoyed their stays with us. We hope to welcome you back soon!

10/10 Excellent

Krinka

Stayed 1 night in Feb 2022
Response from Emma L, Assistant Front Office Manager on 17 Apr 2022
Good afternoon Krinka, Thankyou for taking the time to rate your experience with the Fairmont Palliser. I am so pleased to hear that you enjoyed your stay! I hope to welcome you back soon!

10/10 Excellent

Katherine

Stayed 1 night in Mar 2022

10/10 Excellent

Louise

Stayed 1 night in Feb 2022
Response from Assistant Front Office Manager on 30 Mar 2022
Dear Louise, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Tatiana

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gold Experience is well worth the money for special occasions
Stayed 1 night in Feb 2022
Response from Assistant Front Office Manager on 30 Mar 2022
Dear Susan, Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Palliser. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Fairmont Palliser in the near future. Yours sincerely, Tatiana

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The coffee machine and the scale in the bathroom did not work, but the cleanliness was good.
Stayed 1 night in Feb 2022
Response from Assistant Front Office Manager on 30 Mar 2022
Dear Christian, Thank you so much for your review and such a high mark. Please accept me sincere apologies the room amenities were not up to standards. We have followed up with housekeeping department to make sure the room is perfect for our guests. Warm regards, Tatiana

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calgary, perfection.
Everything about this stay was excellent. Employees are some of the best in the business. I will return on business or pleasure. Just perfect.
Stayed 2 nights in Feb 2022
Response from Assistant Front Office Manager on 30 Mar 2022
Dear Aaron, Thank you for taking the time and trouble to complete a survey following your recent stay at The Fairmont Palliser. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to The Fairmont Palliser in the near future. Yours sincerely, Tatiana

8/10 Good

Alexander

Stayed 1 night in Sep 2023