Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews of Days Inn & Suites by Wyndham Cochrane

2.5 out of 5
Days Inn & Suites by Wyndham Cochrane
5 West Side Drive, Cochrane, AB

Reviews

8.6

Excellent

Rating 10 - Excellent. 512 out of 1002 reviews" "
Rating 8 - Good. 339 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 37 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karla, Edmonton

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good value
Stayed 2 nights in May 2024

8/10 Good

Loriann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Had a wonderful continental breakfast. Rooms were clean and very roomy. Close to walking paths and river which was a very nice surprise. Also close to restaurants. Very pleased with our stay & would recommend.
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Johnson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast
Stayed 2 nights in May 2024

8/10 Good

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good breakfast
Stayed 2 nights in Apr 2024

6/10 Okay

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Days Inn was very convenient for our location that we had to travel. Nice an quiet room. Beds were comfortable. My only beef was the pillows, they were little cubes of foam inside! We will stay there again and I’ll bring my own pillow… Lol Thanks, you guys you were very hospitable😊
Stayed 2 nights in May 2024

10/10 Excellent

Romy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room rates
Stayed 1 night in May 2024

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Its was clean and comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

TOMASZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and room conditions
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfy bed.
Stayed 1 night in May 2024

8/10 Good

Sara

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Beverly

Travelled with group
Liked: Amenities
Clean, friendly and reasonably priced. I did not like the small parking spots and how small the parking lot was
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024

8/10 Good

Lyn

Liked: Cleanliness, amenities, property conditions & facilities
Lots if truckers and large vehicles in the neighborhood
Stayed 3 nights in Apr 2024

4/10 Poor

Jenny

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in the receptionist was great Place was busy but peaceful
Stayed 1 night in Apr 2024

6/10 Okay

Melanie

Travelled with family
Liked: Staff & service
Very friendly staff. Room smelt like urine… maybe it was the old furniture. Upon first entering the room it clearly smelt like pizza at first. Found pizza boxes with uneaten pizza on top of the safe. Once that was gone has a strong smell similar to urine especially when walking by the bathroom. Bathroom needs some better upkeep. Baseboards had swelled from pooling water and caulking looked dirty. Some hair left on shower wall. Crumbs on the arm of couch, wasn’t about to open up anything for fear of what I would find. Very worn out bed and box spring. Bedding was clean so no complaints there. That was the deciding factor on staying or leaving….we stayed.
Stayed 3 nights in Apr 2024
Response from kk on 12 Apr 2024
Hello Melanie,We are truly sorry for the pizza box, the room condition, and the odd smell. We are fixing these problems now.We would love to make it right for you. Please give us another shot next time you are in town.Regards,Front Desk Team

10/10 Excellent

Larissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Apr 2024
Response from kk on 12 Apr 2024
Hi Larissa,Thanks for your great review. This truly made our day!!We can not wait to have you back again soon!Warm regards,Front Desk Team

10/10 Excellent

Lenard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast. Prompt service,clean
Stayed 1 night in Mar 2024
Response from kk on 12 Apr 2024
Hi Lenard,Thanks for staying with us, we appreciate your positive feedback! Hope to see you again!!Regards,Front Desk Team

10/10 Excellent

Randy

Stayed 1 night in Mar 2024

10/10 Excellent

Cameron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 1 night in Mar 2024
Response from kk on 28 Mar 2024
Hi Cameron,Thanks for your great feedback. We hope to see you again in the future!Warm regards,Front Desk Team

10/10 Excellent

Diane

Stayed 1 night in Mar 2024
Response from kk on 13 Apr 2024
Hi Diane,Thanks for your great feedback. Your valuable review makes us grow! We look forward to welcoming you back again!Warm regards,Front Desk Team

10/10 Excellent

judy

Travelled with family and small children
Liked: Cleanliness, staff & service
Pool was cold and lights kept turning off. Breakfast was lovely
Stayed 1 night in Mar 2024
Response from kk on 29 Mar 2024
Hi Judy,Thanks for your feedback. We are very sorry you did not enjoy our pool. We will strive to do better!Warm regards,Front Desk Team

10/10 Excellent

Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Mar 2024
Response from kk on 29 Mar 2024
Hi Wyatt, Thanks for your great feedback. We hope to see you again.Warm regards,Front Desk Team

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Comfortable bed and pillows. Quiet. From window beautiful view of mountains and trees. Breakfast a large variety. Eggs,bacon, sausage make you own waffles, bagels muffins raisin bread fruit juice and hot starbucks coffee. Check in easy Pool openfrom 7am to midnight. Highly recommend. Would stay here again
Stayed 1 night in Mar 2024
Response from kk on 29 Mar 2024
Hi Susan,Thanks for your amazing feedback. You really made our day and we hope to see you again.Warm regards,Front Desk Team

6/10 Okay

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were very nice. Our room was large n it was like an apartment. However there was a guest above us that thought it was ok to let their child jump off the bed on to the floor. Repeatedly for 3 hours. I had to call the front desk at midnight ( with my cell phone as the room phone did not work). Then complain about the person above who continued their noise for awhile longer and how my 3 children and I could not sleep and with having an early hockey game in the morning it did not make me very happy. So my over all stay was extremely unpleasant as I did not get sleep When complained again in the morning the girl I spoke to in the morning did say she spoke to him many times. I feel that some sort of compensation should have been offered how ever all I was asked if I wanted my receipt emailed to me
Stayed 1 night in Mar 2024
Response from kk on 11 Mar 2024
Hi Kerri,Thank you for sharing your feedback with us. We rare sorry to hear about the noise disturbance during your stay. Your comfort is important to us, we apologize for the inconvenience caused. We have addressed the issue and are taking steps to prevent similar situations in the future. We understand your disappointment regarding the compensation. We would like to make it right, please contact us.Thanks,Kate/Front Desk Team

10/10 Excellent

Lila

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasant and comfortable
Response from kk on 8 Mar 2024
Hi Lila,Thanks for staying with us, we appreciate your great feedback.Looking forward to welcoming you back again.Regards,Front Desk Team

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. They are friendly and ready to help with anything.
Stayed 2 nights in Mar 2024
Response from kk on 8 Mar 2024
Hi Laura,Thanks for choosing to stay with us. We appreciate your positive feedback. This really made our day!Regards,Front Desk Team

8/10 Good

Carmen

Stayed 1 night in Mar 2024
Response from kk on 29 Mar 2024
Hi Carmen,Thanks for staying with us, we appreciate your feedback.Warm regards,Front Desk Team

8/10 Good

Tami

Stayed 1 night in Mar 2024
Response from kk on 29 Mar 2024
Hi Tami,Thanks for your feedback. We hope to see you again in the future.Warm regards,Front Desk Team

6/10 Okay

Jolene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the breakfast.
Stayed 2 nights in Feb 2024
Response from kk on 26 Feb 2024
Hi Jolene,Thanks for your feedback. We are sorry to hear that you did not enjoy our breakfast. Please inform us of any ways we can enhance your breakfast experience.We will strive to do better!!Regards,Front Desk TeamThanks,Kate

8/10 Good

Breanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from kk on 26 Feb 2024
Hi Breanne,Thank you for staying with us, we appreciate your positive feedback.Warm regards,Front Desk Team

8/10 Good

Marley

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from kk on 26 Feb 2024
Hi Marley,Thanks for staying with us, we appreciate your feedback.Warm regards,Front Desk Team

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities
I always have a great stay at the Days Inn. The rooms are clean and reasonably quiet, breakfast has lots of options, and the staff is very accommodating and pleasant!
Stayed 3 nights in Feb 2024
Response from kk on 26 Feb 2024
Hi Heather,Thanks for staying with us, we greatly appreciate your positive review! Your valuable feedback makes us grow!Warm regards,Front Desk Team

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, property conditions & facilities
Great Place for Families with kids.
Stayed 2 nights in Feb 2024
Response from kk on 21 Feb 2024
Hi Nalin,Thanks for staying with us, we appreciate your great feedback!We will look forward to seeing you again.Regards,Front Desk Team

6/10 Okay

Kristopher, edmonton

Travelled with pets
Liked: Staff & service, property conditions & facilities
Staff very willing to help with questions. Unfortunately there are a lot of children in this place and they are up late. I had the privilege of being located next to the elevator so lots of loud talking by patrons til late kept me up. Otherwise the hotel is fine for a night.
Stayed 1 night in Feb 2024
Response from kk on 21 Feb 2024
Hi Kristopher,Thank you for staying with us, we value your feedback.We apologize for the inconvenience caused by the noise. We had a sports group booked in. We look forward to welcoming you back and providing you with a better experience.Warm regards,Front Desk Team

10/10 Excellent

Daniel

Stayed 1 night in Feb 2024
Response from kk on 29 Mar 2024
Hi Daniel,Thanks for your feedback! We look forward to welcoming you back again!Warm regards,Front Desk Team

10/10 Excellent

Ronald

Stayed 1 night in Feb 2024
Response from kk on 29 Mar 2024
Hi Ronald,Thanks for your great feedback. We look forward to welcoming you back again.Warm regards,Front Desk Team

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are absolutely AMAZING!!!!! They truly went above and beyond to make our stay a pleasurable one.Check in was a breeze, The rooms were clean, they have a station with free snacks, they had a yummy breakfast, the location is safe, well lit, plenty of parking, all while it being SUPER affordable. i cant say enough great things about this hotel. We will DEFINITELY be returning here for sure!!!
Stayed 1 night in Jan 2024
Response from kk on 1 Feb 2024
Hi Luis,Thanks for staying with us, we are glad you enjoyed your stay! Your positive review made our day!!!We look forward to welcoming you back to our hotel soon!Best regards,Front Desk Team

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable and easy access
Stayed 1 night in Jan 2024
Response from kk on 16 Jan 2024
Hi Joanne,Thanks for staying with us, we much appreciate your great feedback!Warm regards,Front Desk

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Good place to stay. Friendly staff, clean room lots of parking, and nice breakfast. We got a room on the first floor facing a beautiful park, however, lots of people were waling by so you might want to keep the curtains closed. A little bit far from Calgary but ideal if you are planning to visit Banff. Also, they have nice dinner options in Cochrane.
Stayed 2 nights in Dec 2023
Response from kk on 16 Jan 2024
Hi Matheus,Thanks for staying with us, we appreciate your positive feedback. We hope to serve you again in the future!Warm regards,Front Desk

10/10 Excellent

Rose

Stayed 2 nights in Dec 2023
Response from kk on 9 Jan 2024
Hi Rose,Thanks for staying with us, we appreciate your great feedback!Regards,Front Desk Team

8/10 Good

Detlef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
So sad that there was no hot tub.
Stayed 3 nights in Dec 2023
Response from kk on 5 Jan 2024
Hi Detlef,Thank you for your feedback. We are very sorry about the hot tub. We are pleased to inform you that we are currently improving the swimming pool area and considering adding a hot tub. We look forward to welcoming you back to our improved hotel in the future.Regards,Front Desk

8/10 Good

Monica

Liked: Staff & service
I liked how soft the pillow was and how new the towels were, the washroom were very clean, lot of running in the hall way at night
Stayed 2 nights in Dec 2023
Response from kk on 5 Jan 2024
Hi Monica,Thanks for staying with us, we appreciate your valuable feedback. We are very sorry about the running and noise from the sports teams during your stay. We will strive to do better!!Regards,Front Desk

4/10 Poor

Ken

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
They use some kind of a freshener at front desk that makes a person choke - like they are marking a smell The rooms need a total renovation and we sort in our clothes as we weren’t sure if the sheets were changed after the last people who were in the room We won’t ever stay here again.
Stayed 2 nights in Dec 2023
Response from kk on 5 Jan 2024
Hi Ken,Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced during your stay. Your concerns regarding the front desk freshener and room condition are noted, and we assure you that we take them seriously. However, we would like to let you know we recently renovated some facilities and put new carpets in guest rooms. We change all bedding every day that is our one of daily routines.We will still investigate and address the issues you pointed out to improve our guests' experience. Regards,Front Desk

8/10 Good

Pavel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kk on 5 Jan 2024
Hi Pavel,Thanks for staying with us, we appreciate your valuable feedback. This will make us grow!Regards,Front Desk

10/10 Excellent

Jessy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kk on 5 Jan 2024
Hi Jessy,Thanks for staying with us, we appreciate your great feedback.We look forward to welcoming you back in the future!Regards,Front Desk

10/10 Excellent

Kevin

Stayed 1 night in Dec 2023
Response from kk on 26 Dec 2023
Hi Kevin,Thanks for staying with us, and we appreciate your great feedback! Warm regards,Front Desk

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kk on 26 Dec 2023
Hi Doris,Thanks for staying with us, we appreciate your great feedback!Warm regards,Front Desk

10/10 Excellent

Rocky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this stay was the breakfast. They had a large array of different foods. It was a good spread.
Stayed 1 night in Nov 2023
Response from kk on 26 Dec 2023
Hi Rocky,Thanks for staying with us, we value your great feedback.Warm regards,Front Desk