Dear Sir, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thank you again for letting us know about this Your feedback helps us do better. We are looking into this feedback and hope to resolve it promptly and accurately. Sincerely

Dear our guest, Thank you for letting us know about this Your feedback helps us do better. We are looking into this feedback and hope to resolve it promptly and accurately. Sincerely

Dear our guest, Thank you for letting us know about this. Your feedback helps us do better. We are looking into this feedback and hope to resolve it promptly and accurately. Sincerely,

Dear Sir / Madam , We are incredibly grateful that you took the time out to leave us this note. Our hotel values put guest satisfaction as a top priority and we are committed to our guests. Its guests like you that make our job wonderful. We look forward to serving you again

Dear My Guest , Thank you for your well-detailed review! We are sorry to read that your stay was not up to the Tolip El Narges Hotel & Spa standards. We will definitely take your comments into consideration and we hope we can get a chance of welcoming you back to our hotel. Sincerely,

Dear sir , We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again. We are extremely alarmed by your statement regarding being bitten during your stay with us, we take these situations very seriously indeed. and looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours sincerely,

We are extremely sorry to hear about this . Next time please walk right up to a manager and voice your concerns . we'd like to make sure that such mistakes don't happen again . please reach out to us on call or by email , we would like to hear all about your concerns . we look forward to hearing from you , your feedback makes us better .

Our dear guest, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. We would, first of all, like to reiterate our sincere apologies for the inconvenience and upset you were caused. We would like to assure you that remedial action has already been taken as a result of your comments. Staff in the IT Department (although the problem was from outside the hotel )have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Again, we sincerely apologize for the inconvenience and we surely hope to have the chance of welcoming you back soon to our hotel. And kindly be sure that we will spare no effort to ensure your stay meets all of your expectations. Yours Sincerely, Tolip El Narges Hotel & Spa management

Thanks sir for your nice comment and sorry for pillows

Dear Mr.Maher, Dear Ms. Sarah, Thank you for your well-detailed review! We are sorry to read that your stay was not up to the Tolip El Narges Hotel & Spa standards. We will definitely take your comments into consideration and we hope we can get a chance of welcoming you back to our hotel. Sincerely, Tolip El Narges Hotel & Spa management

thanks Mr/Mrs for your kind comment

Dear Mr.fouad, Dear Mr. Bernard, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. We would, first of all, like to reiterate our sincere apologies for the inconvenience and upset you were caused. We would like to assure you that remedial action has already been taken as a result of your comments. All Staff in the concerned departments have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Again, we sincerely apologize for the inconvenience and we surely hope to have the chance of welcoming you back soon to our hotel. And kindly be sure that we will spare no effort to ensure your stay meets all of your expectations. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear our guest , Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

thanks Ms. Heba for your kind comment

Dear Mr. Farhan, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. We would, first of all, like to reiterate our sincere apologies for the inconvenience and upset you were caused. We would like to assure you that remedial action has already been taken as a result of your comments. The Hotel Staff have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Again, we sincerely apologize for the inconvenience and we surely hope to have the chance of welcoming you back soon to our hotel. And kindly be sure that we will spare no effort to ensure your stay meets all of your expectations. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear Mr.Mohammed, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear Mrs.sahar, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear Mr.paul , Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

Our dear guest, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear our guest, we appreciate that we cannot get it right all of the time but would hope that when we make a mistake, we really try to rectify it during the guests stay, to ensure that they leave us feeling happy and relaxed. Please do contact us so that we can make you feel better regarding you stay with us.

Dear Mr. Ahmed , Thank you for sharing your amazing feedback with us. It is wonderful to hear that you have been so pleased with the hospitality of our Team as well as the quality of your experiences at the Hotel; whether relaxing in the comfort of your room, Once again, please receive my heartfelt thanks, and we are looking forward to welcoming you back soon.

Dear Sir, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. Thank you again for letting us know about this Your feedback helps us do better. We are looking into this feedback and hope to resolve it promptly and accurately. Sincerely

Dear Mr. Sherif, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Our dear guest, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. Your kind comments regarding our hotel and staff are very much appreciated and will be passed on to all concerned. Looking forward to having the opportunity to welcome you back to the hotel in the near future. Yours Sincerely, Tolip El Narges Hotel & Spa management

Dear Mr. Hassan, Thank you very much for your nice comment, at your service all time sir. Hamdy Hamed Reservations Department

Thanks sir for your evaluation

Thanks sir for your nice comment

thanks Mr. Amr for your kind comment

Thanks Mr. Hany Hamdy Hamed Tolip El Narges Reservations

thanks Ms. Shimaa for your kind comment

thanks Mr. Hussien for your kind comment, and sorry for internet comunication, we promise you that next stay will be more than excellant

Dear Mr.frank, Thank you for your comments following your recent stay at Tolip El Narges Hotel & Spa. We would, first of all, like to reiterate our sincere apologies for the inconvenience and upset you were caused. There is certainly no excuse about Lacking in maintenance at the rooms, and we would like to assure you that remedial action has already been taken as a result of your comments. Staff in the House keeping and Reception Department have been reminded of their responsibilities and duties towards our guests, and of the need to maintain our usual high standards at all times. Again, we sincerely apologise for the inconvenience and we surely hope to have the chance of welcoming you back soon to our hotel. And kindly be sure that we will spare no effort to ensure your stay meets all of your expectations. Yours Sincerely, Tolip El Narges Hotel & Spa management