Outdoor pool, pool loungers

Reviews of Lizard King Hotel & Suites

3 out of 5
Lizard King Hotel & Suites
Puerto Viejo, calle principal, 600 mts sur del BCR, Talamanca, Cahuita, Limon

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 193 reviews" "
Rating 8 - Good. 61 out of 193 reviews" "
Rating 6 - Okay. 43 out of 193 reviews" "
Rating 4 - Poor. 21 out of 193 reviews" "
Rating 2 - Terrible. 11 out of 193 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Alison

Business traveller
The female manager was not nice or helpful but the male receptionist was really nice and even went out of his way late at night to let us know our car lights were still on. It would have been awful to wake up to a dead car battery. The hotel itself was quieter than I expected being right on the main street of Puerto Viejo but we had a room in the back area. They do not provide breakfast. It's in a good location.
Stayed 2 nights in Apr 2024

4/10 Poor

Evelyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
"I had reserved two rooms, but unfortunately, both of them had a bad smell. Although the staff tried to address the issue with freshener, it only worked temporarily and the smell returned in the evening, making it difficult to sleep. In addition, there was loud music coming from neighboring properties, which added to the unpleasant experience. As a result, I would not recommend this place and would not consider returning.
Stayed 1 night in Mar 2024

8/10 Good

Burton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were at Lizard King during some rainy days and loved the balcony/2nd floor lounge areas. My husband was able to open his laptop - and work in a very comfortable area.
Stayed 2 nights in Feb 2024
Response from Front desk on 24 Feb 2024
Thank you very much for your comment, we are very happy that you enjoyed a pleasant experience at our hotel. You will always be welcome :)

10/10 Excellent

jo anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location just on the edge of the village, totally walkable to the center of town in 5-10 minutes. Lovely pool and wonderful upstairs open air lounge to hang out in. Only downfall was street noise that affected sitting pool side.
Stayed 3 nights in Feb 2024
Response from Front desk on 18 Feb 2024
We are pleased that you enjoyed your stay at our hotel, we always provide the best service and seek the satisfaction of our guests.You will always be welcome :)

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely!
The room was spacious and clean. The air conditioner work very well. The pool was clean and wonderful. The breakfast that was included was delicious and filled us up. We would stay here again.
Stayed 2 nights in Nov 2023
Response from Linda on 12 Nov 2023
We are very glad to see how much did you enjoy your stay in the hotel. ¡Thank you so much!

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful! They paid attention. Thank you so much for a great service. We add a Blas
Stayed 4 nights in Oct 2023

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 4 nights in Aug 2023

4/10 Poor

DENIA, SAN JOSE

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Siento que el precio es elevado para lo que ofrecen. No hay tranquilidad. Para poder dormir y descansar había que pedir a los de recepción que callaran a los huéspedes cerca de nosotros, el piso del segundo piso es de madera y toda la bulla y cada paso de los huéspedes de arriba se escucha abajo y toda la noche. Solicité almohadas extras y nunca me las llevaron. El área de lavado no tenía luz, por lo que asearse y maquillarse era casi imposible. Las sillas de la cafetería muy duras y altas. La calidad de un desayuno típico, demasiada baja. Parecía más comida nicaragüense que tica.
Stayed 3 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Wieslaw

Stayed 1 night in Apr 2023

2/10 Terrible

Luke

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2023

6/10 Okay

Michael P

Liked: Cleanliness
Staff were very nice but hotel was noisy both from the road and other guests. Only a cold water tap in the hand basin in the bathroom and the shower was very poor - cold/Luke warm water and very poor water pressure.
Stayed 3 nights in Jan 2023

10/10 Excellent

Marcos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 8 nights in Sep 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room is very dark, could improve the lightening
Stayed 2 nights in Aug 2022

2/10 Terrible

Aimee

Stayed 2 nights in May 2022

10/10 Excellent

Jeannie K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My return visit
Stayed 1 night in May 2022
Response from Hotel Lizard King on 11 May 2022
Thank you so much, Jeannie, enjoy your stay!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!! It has been nicely updated and is close to everything.
Stayed 1 night in Mar 2022
Response from Clara on 6 Mar 2022
Thank you for staying with us and for your nice comment! We are glad that you've enjoyed your stay with us and we hope to see you soon!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
Missed our shuttle connection from the airport so had to delay arrival by one day. Was able to email the Lizardking and they were ready for us when we arrived. Pool was nice, breakfast was good. All of the staff were pleasant and helpful. Close to plenty of places to eat, had fridge in room with a grocery store within walking distance. The beach was across the street. Very narrow beachfront but very busy on weekend. Any questions or issues we had were readily taken care of. They made it easy to arrange tours to see things in the area. They rented bikes, if you are interested. A very nice, rustic room with good water pressure in the shower. We were very happy with our stay.
Stayed 5 nights in Feb 2022
Response from Hotel Lizard King on 2 Mar 2022
We appreciate the comment, it is a pleasure that you liked our hotel, thank you for your stay, you are always welcome!! See you soon!

10/10 Excellent

Constancia, New York

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, accessible to beach and center of town with in a stone throw. Staff exceptionally helpful and friendly. The hotel in general very clean.
Stayed 2 nights in Feb 2022
Response from Hotel Lizard King on 2 Mar 2022
We appreciate the comment, it is a pleasure that you liked our hotel, thanks for your stay, you are always welcome!!

10/10 Excellent

Constancia, New York

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Just one complaint and has nothing do with the establishment; is the incentive guest who have no regards to others during the late hours of the night.
Stayed 2 nights in Feb 2022

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

10/10 Excellent

Giancarlo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, very good customer service and the fact that breakfast is included is great…
Stayed 3 nights in Dec 2021
Response from Hotel Lizard King on 31 Dec 2021
We are glad to know that you loved your stay at the hotel, you always will be welcome! Thanks!

10/10 Excellent

Shawna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional in every way, breakfast was delicious, and room was super clean (so was the property and pool) and left nothing to be desired. I now know why it was recommended by friends for our stay. Loved it!
Stayed 3 nights in Oct 2021
Response from Hotel Lizard King on 3 Nov 2021
Thank you very much for your comment. It is our pleasure that you enjoyed your stay at Lizard King Resort. Always welcome.

8/10 Good

Abril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not a luxury hotel, but it was perfectly Caribbean. Comfortable, clean, and conveniently located.
Stayed 2 nights in Oct 2021
Response from Hotel Lizard King on 20 Oct 2021
Hi!! it was a pleasure to have you as a guest at our hotel. We are glad of you enjoyed your stay. You are always welcomed to the Lizard King Hotel! Many thanks for your review

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was nice, little plumbing incident, but not bad
Stayed 1 night in Oct 2021
Response from Hotel Lizard King on 19 Oct 2021
Thank you very much for your comment, we are working in improving the quality of our services and infrastructure.

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021
Response from Hotel Lizard King on 20 May 2021
Thank you for staying with us, we appreciate your feedback!

8/10 Good

Tyree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty great place. Convenient to everything.
Stayed 1 night in Feb 2021
Response from Hotel Lizard King on 16 Mar 2021
Thank you for your feedback. We're happy to hear you enjoyed your stay with us and had a good time in Puerto Viejo. Come back anytime!

6/10 Okay

Mónica Mora, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
En general la experiencia no estuvo mal, sin embargo, desde un inicio nos sentimos decepcionados, pues al reservar la habitación en Expedia muestran solamente las fotos de las habitaciones renovadas y al llegar al lugar resultó que nos asignaron una de las viejas. Evidentemente, si se reserva una habitación con cocina, se espera un espacio equipado para cocinar y comer, y esta habitación tenía pocos utensilios, una refrigeradora pequeña y ningún comedor, a diferencia de las renovadas. Cabe resaltar la buena disposición del staff para ponernos una mesita de la terraza en la habitación, pero deberían diferenciar las habitaciones pues son completamente otra cosa. La piscina se ve vieja y descuidada; el desayuno fue a la carta con las mismas tres opciones los tres días de estadía, y sin posibilidad de hacer cambios simples como cambiar huevos por queso (en mi caso, que no como huevo). En lo positivo se puede notar que el hotel está muy bien ubicado y tiene un buen parqueo, staff muy atento, además nos pareció un lugar seguro.
Stayed 3 nights in Jan 2021
Response from Marisol on 25 Jan 2021
Muy buenas noches Monica. Muchas gracias por darnos tu opinion. Estamos anuentes a todas las observaciones de nuestros clientes. Nos alegra saber que pudieron pasarla bien en nuestras instalaciones. Actualmente estamos llevando mejoras al hotel, estamos planeando seguir con ellas de manera que todas las habitaciones puedan estar renovadas pronto, pero todo lleva su tiempo. En cuanto la piscina, se ve de tal manera debido a una remodelacion de pintura que se dio y lamentablemente no duró lo que se planeaba. tenemos planeado realizar una remodelacion en el proximo mes. Vamos intentando mejorar día con día!

8/10 Good

VCC, Cartago

Travelled with family
Liked: Cleanliness, staff & service, amenities
Los individuales de las mesas no estaban muy limpios y la ropa de una las personas que servían el desayuno tampoco.
Stayed 3 nights in Jan 2021
Response from Marisol on 25 Jan 2021
Muy buenas noches, gracias por tu comentario, es muy valioso para nosotros. Los individuales se lavan y mantienen desinfectados constantemente. Si la camisa de alguna de las compañeras estaba algo "sucia" debemos recordar que ellas están en cocina, manejando condimentos, alimentos, liquidos, café, etc. que si llega a caer en sus prendas es muy probable que se ensucie aun trayendo delantal. Intentamos mejorar día con día, por eso es que valoramos mucho su opinion.

10/10 Excellent

Michelle, Fort Myers FL

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Older building, but clean and well managed. Fantastic breakfast.
Stayed 2 nights in Dec 2020
Response from Hotel Lizard King on 25 Dec 2020
Michelle, it was a pleasure to have you and your family with us. We hope you enjoyed your time in Puerto Viejo.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020

8/10 Good

Peter, Shuswap Lake BC

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accommodating staff Very good location choice of breakfast easy park transportation food and beach steps away Would stay again
Stayed 3 nights in Feb 2020
Response from Josué on 2 Mar 2020
Hey Peter, it was a pleasure to have you as a guest at our hotel. We are glad both of you enjoyed your stay. You are always welcomed to the Lizard King Hotel!

10/10 Excellent

CindyD, Okanagan Valley , British Columbia CANADA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wonderful welcoming staff. Josway was extremely helpful and very knowledgeable with local attractions and recommendations for lunch and dinner. Complimentary breakfast was good. First morning was a buffet style. 2nd morning we could choose from 3 full breakfast choices. It was served hot, and fresh and very delicious. 2 for 1 happy hour in the evening. Pablo was again super friendly and very helpful. Bicycle rentals available. Pool was clean and refreshing. They have secure gated parking in the back. I would highly recommend. Great choice for the price.
Stayed 2 nights in Feb 2020
Response from Josway on 23 Feb 2020
Hello Cindy, we really appreciate your kind review and we are so happy both of you had such a great time at the Lizard King Hotel! You were amazing guests and we hope to hear back from you in the future, you are always welcomed to stay with us!

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dedicated to customer satisfaction!
Customer Service and satisfaction is upmost for the staff of this beautiful, spacious studio like rooms with fully stuffed kitchenette, A/C, large TV and bed, nestled in a tropical forest like environment, and a minute walk to restaurants, supermarket and the bus stop to Manuel Antonio NP.
Stayed 2 nights in Jan 2020
Response from Josue on 25 Jan 2020
Hello Marcelo, we are glad we were able to provide an amazing experience to you! You are always welcome to stay at the Lizard King Hotel. I hope you enjoy the rest of your stay in Costa Rica!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Josue on 22 Jan 2020
Thank you so much for your review, we hope you had a great time with us! You are always welcome to come back and visit!

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Near the center
This hotel has a good location near of the Puerto Viejo center and there are a lot of restaurants very close. My room was near of the pool and it is very noisy. The breakfast is included but it would increase more options. I think that if you do not need a quiet night then this option fits very well for you.
Stayed 2 nights in Dec 2019
Response from Josue on 22 Jan 2020
Hi, Amanda. Thank you so much for your comment. We are surrounded by very nice restaurants, indeed. We also appreciate your feedback about our breakfast. We are always looking to improve our guests experience!

8/10 Good

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, clean and employees are very respectful and sociable. Has a great location. I was disagree about checking with inventory also the receptionist follow me to the bedroom, that’s was not trusted to check all things that it’s in the refrigerator before my stay. Inventory should process before guess check in .
Stayed 1 night in Oct 2019
Response from Lizard King Resort on 31 Oct 2019
It was our pleasure to have you as a guest in our hotel, on the other hand the hotel processes and procedures are established and applied in the same way with each person who stays at Lizard King Hotel, it is done in this way to avoid charges for consumption of another person staying before your reservation, all in order to protect you as a guest. Have a good day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I loved everything about this hotel and how they have treated me
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
The best was its location since you can walk to the main strip in Puerto Viejo. The pool was not clean but other than that is a OK hotel.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Lizard King has the potential to be a great place. It has a good location being central to most goings-on and the beach, but requires significant upgrading. Unfortunately, our room was not as advertised. We arrived to find that we had been placed next to a construction zone that was no less than the entire back end of the resort, which including loud banging and the use of loud power tools. This was not mentioned on Expedias's advertisement! In our opinion, we feel that we should, at the very least, have been upgraded without additional charge. We did ask for a different room that included AC and was at the front of the facility to which an added cost was attached. Though the noise was less from the construction, you are subjected to loud traffic and music throughout both the night & day. We found that the hustle & bustle of town tolerable, but if you are a light sleeper or are looking for a quiet venue, this is NOT it. The staff are the saving grace to this place. They are friendly and do their best to keep the place clean. The pool was a disappointment. It smelled of body odour and fish and there was a noticeable oil-slick on the surface. Additionally, there was a significant amount of debris and what appeared to be algae growth. If you plan on going to the beach make sure you bring your own towels as the hotel does not provide any.
Stayed 2 nights in Aug 2019
Response from Lizard King Hotel on 12 Aug 2019
Thank you for your response and we appreciate your critique. The room you were initially checked into was the Standard room with a fan, which is what you had reserved. What you refer to as an "added cost" was merely the difference in price between the two rooms. At present, we are remodeling a section of our hotel in the rear. Unfortunately, some of the work during the day is noisy. It is unavoidable. We do sincerely apologize for any inconveniences you had to endure during your stay. Being a seaside resort town, the sounds of traffic and revelers are not unusual at times, especially during this vacation period. Again, we are sorry that your stay here did not meet with your expected standards. However rest assured that your input is valued and action will be taken.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
i didn't like the fact that a construction made unbelievable noise
Stayed 1 night in Jun 2019

10/10 Excellent

Hubert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot.
Great little motel. Great staff. Excellent location to walk downtown
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Ok- a little overpriced
The Lizard King is located close to numerous restaurants, shops, and the beach. On the other hand it is on a busy street with noise from passing cars and groups out walking. Other guests coming in late at night can be noisy too. If you are with a group looking for a bit of a party, this may be the place for you. If you prefer more quiet I suggest you look elsewhere. We choose the Lizard King because it had air conditioning and a pool. Both were welcome after staying at another area hotel without. However, the beds and linens were not as comfortable as expected. No closets. The bathroom was a little dirty and had a foul odor. Breakfast was pretty basic. Overall ok but not quite worth the price.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A good location near restaurants and stores but right on the busy main street. Pool is nice. The property needs some TLC, and some little things at first don't work, but the staff are great, very helpful and rectify things quickly.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Relatively quiet. Nice outside deck and pool.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Nice breakfast buffet included. Pool needs work. Fressi & Marcella at the front desk were wonderful! Very pleasant & amicable.
Stayed 6 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Convenient to downtown and the beach walk. pool, breakfast and staff just ok.
Stayed 2 nights in Jan 2019

4/10 Poor

Kyle, Chilliwack

Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Aug 2018

10/10 Excellent

MarcoLuconi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location. Nice and relaxing Close to restaurants and night life Few steps to the beach
Stayed 2 nights in Sep 2018