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Reviews of Mariner Bay Apartments

3.5 out of 5
Mariner Bay Apartments
41-43 Shirley Street, Byron Bay, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 134 reviews" "
Rating 8 - Good. 44 out of 134 reviews" "
Rating 6 - Okay. 6 out of 134 reviews" "
Rating 4 - Poor. 1 out of 134 reviews" "
Rating 2 - Terrible. 0 out of 134 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Linda

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Great spot, friendly staff, but the unit kitchen was not very clean but overall it was good
Stayed 7 nights in Jan 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Excellent.
Stayed 5 nights in May 2021
Response from Sam on 26 May 2021
Thank you for providing us with a 5 star review. We look forward to welcoming you back to stay with us again in the future.

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, room comfort
Recommended in Byron
Very spacious apartments well located within walking distance to everything in Byron. Plenty of parking underneath and clean and tidy.
Stayed 3 nights in May 2021
Response from Sam on 26 May 2021
Thanks Neil for your kind review. We look forward to seeing you back next time you holiday in Byron.

10/10 Excellent

Jeannel

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thank you for your great review and scoring us top marks. We look forward to welcoming you back to stay with us next time you holiday in Byron Bay.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, room comfort
Highly recommended
It was a very spacious apartment. The grounds were well looked after. The managers were really helpful. Close enough to walk to the shops and the beach.
Stayed 5 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thank you Janice for your great feedback. We look forward to welcoming you back to Marinerbay next time you holiday in Byron Bay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy walk into town and to the beach. Amazing pool. We stayed in a 3 bedroom apartment which was very spacious and clean and the kitchen was very well stocked with pots, pans ect everything we needed. Will definitely come back and stay here again!!
Stayed 3 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thank you for your great review - we appreciate your feedback and glad you had a good stay.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Location is good. It is a 10 minute walk to the town. The unit was clean and tidy but the furnishings are tired.
Stayed 3 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thank you for your review. The apartment I think you were allocated we were waiting on new furniture to arrive. It took 3 months to be shipped to Australia and has now been delivered.

10/10 Excellent

Tyren

Travelled with family
Liked: Cleanliness, room comfort
Good option
Location is quite with a short walk to the beach and a close drive to the main part of town. Rooms were comfortable and clean
Stayed 3 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thanks Tyren for your top review. We look forward to welcoming you back to Marinerbay next time you holiday in Byron.

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, room comfort
Wonderful
No problems at all. Very clean and nice place to stay.
Stayed 5 nights in Mar 2021
Response from Sam on 8 Apr 2021
Thanks Rachael for your 10 out of 10 review.

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, room comfort
Complex was well maintained. 10 minute walk to shops. Our 2 bedroom apartment was comfortable. The bedrooms were good, bathroom had been updated. Couch in lounge and outdoor furniture needed an update, but other units in complex had better fit outs. Pool area is not spacious but it was never crowded during our stay. We were satisfied with our stay and would return here again.
Stayed 5 nights in Feb 2021
Response from Sam on 8 Apr 2021
Thanks Katrina for your feedback. All the apartments are privately owned so are all furnished differently. We look forward to welcoming you back next time you holiday to Byron.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was excellent. Perfect for a young family or group of friends. We stayed as a young family and had a great time. It was clean, spacious and the interiors were stunning. Staff were very helpful. Location was fantastic - under 10 minute walk (with a toddler on my shoulders) to Byron centre. Pool was perfect. The WiFi is communal as there isn’t a separate WiFi per apartment, so means the speed can be a little slow but other than that it was perfect. Would definitely stay again
Stayed 3 nights in Feb 2021
Response from Sam on 8 Mar 2021
Thank you for your great review and we are glad you enjoyed staying with us. We look forward to seeing you back at Marinerbay next time you holiday in Byron.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thought price was good and it was very easy to get around, close to beach, quiet, our appartment was big and spacious and had everything we needed. Would go back.
Stayed 4 nights in Feb 2021
Response from Sam on 4 Mar 2021
Thank you for your great review and we are glad you enjoyed your stay with us. We look forward to welcoming you back next time you stay at Marinerbay.

10/10 Excellent

Amara

Travelled with family
Liked: Cleanliness, room comfort
Great
Overall was fantastic however after 9.30 you are not aloud to sit on your balcony. Pretty silly considering its a holiday destination.
Stayed 7 nights in Nov 2020
Response from Sam on 10 Feb 2021
Thank you for a great review. We are a small complex so sound travels which is why we ask all our guests to not be sitting outside balconies talking loudly which will disturb others. We thank you for your understansing.

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2020
Response from Sam on 14 Oct 2020
Thank you for your 5 out of 5 review. We hope to see you back at Mariner Bay next time you holiday in Byron Bay.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Great apartment, amazing location, lovely staff!
We loved our apartment at Mariner Bay - it was super comfortable, nicely decorated and had everything we needed for a great long stay. it is very close to town and the staff were super helpful. I totally recommend it!
Stayed 7 nights in Sep 2020
Response from Sam on 14 Oct 2020
Thank you for your 10 out of 10 review. We are glad you enjoyed your stay and make sure you book with us next time you are looking to holiday in Byron.

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020
Response from Sam on 19 Oct 2020
Thank you for your 5 star review. We are glad you enjoyed your stay with us and we look forward to welcoming you back to Mariner bay soon.

10/10 Excellent

Denise

Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2020

8/10 Good

Jenni

Travelled with group
Liked: Cleanliness, room comfort
Comfortable accomodation in great location.
Stayed for 5 nights. Easy to walk to beach and town. Good facilities to cook if want to and nice pool area. Would stay again
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, quiet little spot
Mariner Bay Apartments are in a great location, far enough away from the centre of Byron Bay but close enough to walk to all the shops, restaurants etc. The apartment was well equipped and the beds were comfortable. The only downside was there is just one air-con unit for the whole apartment.
Stayed 5 nights in Feb 2020

8/10 Good

Tim, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff was attentive and very friendly.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and good amenities. The pool was also lovely. Within walking distance of Main Street and beach. We only had a slight issue of running out of toilet paper at night time (with 6 females in the accommodation). Couldn’t contact anyone so had to go next door to borrow some haha
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariner Bay Apartments is a great place to stay. We had a 2 bedroom apartment with a massive living area and outdoor living area. It was spacious and really allowed us to relax. Only a short 8 min walk to the beach and Jonson street it really is a leisurely stroll. We really enjoyed our stay here.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice apartment at the back of the property, an easy walk to shops and restaurants. I would definitely stay again.
Stayed 7 nights in Nov 2019

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Sam - General Manager on 9 Oct 2019
Thank you for your review score - we hope to welcome you back to Mariner Bay soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location, very clean and comfortable property.
Stayed 3 nights in Aug 2019
Response from Sam - General Manager on 9 Oct 2019
Thank you for your top review score. We are glad you enjoyed staying with us and look forward to welcoming you back next time you holiday in Byron.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend to others
Great Service, Very Friendly. Great Location close to everything
Stayed 3 nights in Jul 2019
Response from Sam on 31 Aug 2019
Thanks Anna - glad you enjoyed your stay. Hope to see you again sometime!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic service by staff. Will definitely be staying again
Stayed 4 nights in Jul 2019
Response from Sam - General Manager on 31 Aug 2019
So glad you enjoyed sunny Bryon.

8/10 Good

Mardi

Liked: Staff & service, property conditions & facilities, room comfort
Very nice, very helpful and great spot to chill out
Stayed 5 nights in Apr 2019

8/10 Good

D, Yeppoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was ideally located, great sized and a good layout for an extended family stay. Beach/pool towels, picnic rug and basket along with hand and shower soap would have made it fantastic.
Stayed 3 nights in Apr 2019

8/10 Good

steven

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Byron family stay
Close to town centre and beach. Great parking and access to room. Poorly cleaned
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town, and two beaches. Ver convenient location.
Stayed 2 nights in Apr 2019

8/10 Good

Jane, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice modern apartment with pool and BBQ
We love staying at the Mariner, spacious, well equipped apartment that's suited our stay. We love the several choices of seating areas, outdoors and indoors attached to our apartment. Great BBQ entertaining area next to swimming pool, although the swimming pool was rather green (pump temporarily function I was told). Wifi signal often is not strong. Regardless we enjoyed our stay.
Stayed 4 nights in Feb 2019

10/10 Excellent

Jo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location (only a 10min walk from Byron’s Main Street- Johnson) Apartment was clean and kitchen well equiped. Check in staff very friendly and helpful. Made arrangements for us to have a late check out without any drama. Would definitely stay here again.
Stayed 3 nights in Jan 2019
Response from Sam - General Manager on 7 Feb 2019
Hi, Thank you for your great review. We look forward to welcoming you back next time you holiday in Byron.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Well-located near the heart of Byron within easy walking distance to the beach and the main street; roomy; private; friendly & helpful managers
Stayed 4 nights in Oct 2018
Response from Sam - General Manager on 8 Nov 2018
Thank you for your review we are happy you enjoyed your stay with us and we look forward to you staying with us again next time you holiday in Byron Bay.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not sure if i got the room i thought i had booked!! It looked different for sure!
Stayed 4 nights in Oct 2018
Response from Sam - General Manager on 8 Nov 2018
Hi, all our apartments are furnished completely differently so when you book an apartment online you will be allocated the most suitable and available apartment. We always advise guests that if you want to book a particular apartment to call the property directly so we can do our best to accommodate you. Hope this helps.

8/10 Good

Robyn, Shellharbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment easy walk to Byron venues
Plenty of room in apartment for four adults. Easy access to beaches, markets and entertainment.
Stayed 4 nights in Oct 2018
Response from Sam - General Manager on 28 Oct 2018
Hi Robyn, Thank you for your review. We are glad you enjoyed staying with us and look forward to seeing you next time you holiday in Byron Bay.

8/10 Good

Bob, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location and family-friendly.
Spacious apartment with good amenities. Short walk to beaches, restaurants and shops.
Stayed 6 nights in Jul 2018
Response from Sam - General Manager on 28 Oct 2018
Hi Bob, Thank you for taking the time to review us. We are glad you enjoyed your stay with us and found the apartment spacious with everything you needed. We look forward to welcoming you back next time you holiday in Byron.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable two bed apt. close to all that you nee
The unit was clean and comfortable although the double bed needs a new mattress
Stayed 3 nights in Jul 2018
Response from Sam - General Manager on 2 Aug 2018
Hi, Thank you for your review and I am glad you enjoyed your stay with is. As your review is Anonymous I am unsure which apartment you stayed in, but we have just replaced a couple of queen mattresses that we knew needed updating. We look forward to welcoming you back next time you stay in Byron Bay.

10/10 Excellent

gigi, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location & amenity
Spacious 2brm apartment with two outside decks and backyard. Easy walk via Shirley St to town or on the beach via the back street. Spotlessly clean. Lovely staff. Great pool too
Stayed 5 nights in Jun 2018
Response from Sam - General Manager on 2 Aug 2018
Hi, Thank you for your great review. We are glad you enjoyed your stay with us and liked the apartment. We look forward to welcoming you back next time you holiday in Byron Bay.

10/10 Excellent

Pooja, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, great location, friendly staff
Lovely stay! Great location - just 5mins walk into the main drag, lovely heated pool, friendly staff and spacious, clean apartment. The décor is a little dated but would still definitely recommend this property.
Stayed 3 nights in May 2018

8/10 Good

Joanne, Melbourne

Spacious apartment but our apartment was facing the road and it was quite noisy. The master bedroom upstairs did not have any window coverings ( I assume due to the shape and location) so you can’t darken the room.
Stayed 3 nights in May 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Bliss
Great family accommodation. We had a three bedroom apartment with 2 bathrooms. There was a loft with queen bed and on suite bathroom, downstairs two bedrooms one with a double bed and the other two singles, another bathroom with washing machine and drier. A kitchen,dinning area and large lounge room. The apartment was well equipped and very comfortable, the premises had a lovely pool and BBQ area and it is an easy short walk to the beach and main centre of Byron.

10/10 Excellent

Jessica, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful stay!
We absolutely loved our time at Mariner Bay! This has to be the best value in all of Byron Bay. Our apartment was large, well equipped, had a front and back patio and washer and dryer. It is a quick walk to the beach and town. We didn’t want to leave and would stay here again in a heartbeat!
Stayed 14 nights in Dec 2017
Response from Sam - General Manager on 27 Dec 2017
Thanks for a great review Jess, we are so glad you enjoyed your stay and please do come back and stay with us next time you holiday in Byron Bay.

10/10 Excellent

robyn, maitland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing all good
Every one had a good holiday plenty of room kitchen well equipped beds comfortable
Stayed 4 nights in Oct 2017
Response from Sam - General Manager on 15 Nov 2017
Hi Robyn, Thank you for taking the time to review us and giving us a great review score. We are so happy you enjoyed your stay at Mariner Bay and we look forward to welcoming you back next time you holiday in Byron.

10/10 Excellent

Penny, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close walk to town and beach. Great spacious layout. Perfect for families with small children. Pool area was great and perfect for an afternoon BBQ with the family or friends!
Stayed 4 nights in Oct 2017
Response from Sam - General Manager on 6 Nov 2017
Hi Penny, Thank you for your review and we are happy your family enjoyed staying with us. We look forward to welcoming you back to Mariner Bay next time you holiday in Byron

10/10 Excellent

Jo, Sydney, Aus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The apartments are located within walking distance of the main town and all the great cafes and beaches. A real bonus when parking all over Byron Bay is $4 an hour! The apartment was really spacious and the kitchen was well equipped. Definitely recommend for families, wished we could stay longer!
Stayed 5 nights in Oct 2017
Response from Sam - General Manager on 13 Nov 2017
Thank you for writing such a great review. We are happy you found the apartment to your liking and the convenience of our location. We look forward to welcoming you and your family back to Mariner Bay next time you holiday in Byron Bay.

8/10 Good

jen , melbourne, australia

Liked: Property conditions & facilities, room comfort
Great family spot
Really nice time inByron the kids loved the pool and even the wet weather let them swim as it was heated, the rooms were well laid out and spacious but they weren't cleaned the best, lots of dark black hairs in the bathroom ugh! I would recommend for groups or families
Stayed 7 nights in Sep 2017
Response from Sam - General Manager on 4 Nov 2017
Hi Jen, Apologies on the bathroom - it is very unlike our house keepers to not be so thorough as you can see from other reviews. The weather was shocking when you were here but we are glad the kids had a great time in the pool regardless.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place
Good location, 5min walk into town. Rooms were neat and the apartment was fully self contained. Not great if you like a sleep in as rooms face the pool where kids were having a great time. Apparently we were expected to clean the apartment extensively prior to leaving too.
Stayed 4 nights in Sep 2017
Response from Sam on 4 Nov 2017
Hi, Thank you for your review. We only ask guests to take out the rubbish and pop the dishwasher on if needed, nothing else. We are glad you found the apartment to your liking and look forward to welcoming you back to Mariner Bay next time you visit Byron,.

10/10 Excellent

tan, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartments
We had a lovely stay at mariner bay with two adults and two children. Nice pool, friendly and helpful staff. Wish we had booked for longer than 4 nights. Easy short walk into centre of town. Loved it
Stayed 4 nights in Sep 2017
Response from Sam - General Manager on 4 Nov 2017
Thank you for your great review, we appreciate it and are very happy the apartment suited you. We look forward to welcoming your family back to Mariner Bay next time you holiday in Byron.