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Reviews of Busan View Hotel Busan Station

2.5 out of 5
Busan View Hotel Busan Station
16-10, Jungang-daero 196beon-gil, Dong-gu, Busan

Reviews

8.0

Very good

Rating 10 - Excellent. 198 out of 541 reviews" "
Rating 8 - Good. 193 out of 541 reviews" "
Rating 6 - Okay. 85 out of 541 reviews" "
Rating 4 - Poor. 40 out of 541 reviews" "
Rating 2 - Terrible. 25 out of 541 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bernard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's just next to Busan Train Station, which is really convenient. As it's in the back alley, it is quiet while still very accessible.
Stayed 1 night in May 2024

10/10 Excellent

Barnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Feb 2024

2/10 Terrible

DAVID

Travelled with family
Disliked: Amenities
Property is not comfortable. There were some issues as follows: Not sandals at rooms, just for the Barth room Towels were old and with holes in the middle There is not heater and the a/c cannot work as fan. I came win winter. Noisy at night at the halls Dirty because the car collecting the garbage from dorms was place in front of the elevator long time despite there are just five rooms per floor Staff member wasn’t kind. I requested help for calling a taxi and he told me that he cannot. I highly recommend do not come to this hotel until the conditions improve significantly.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value hotel near Busan Station
Pros: Clean and spacious, there's a bathtub in room so bring ur bath bomb. Bidet and heated toilet seats. Nice view outside windows. Shower pressure is good. Cons: Toilet lights will auto switch off approximately 30mins. Towel too small. Mosquitoes.
Stayed 3 nights in Nov 2023

10/10 Excellent

Naomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we recieved was quite spacious and staff were very accomidating for us and our 6 month old infant.
Stayed 2 nights in Mar 2023

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service
This hotel was very close to Busan Station, restaurants and shopping areas. I wouldn't stay here for more than a night though. My family stayed in the Family VIP rooms, where the thin mattresses looked like they were not cleaned before we got here. When brought up to staff, they said "You should have told us when you got here." It was only a few hours after we had checked in! As well, my family saw a ROACH right when we walked in. The shower was nice. No microwave. The door with the lock had one battery missing so we did not feel our belongings were safe at this hotel.
Stayed 2 nights in Sep 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
This hotel had a lot of potential but unfortunately the upkeep was not being maintained well. My room had a nice view and the train station in front of the hotel wasn't noisy so that's a plus. The room was big and modern but things were getting run down. The air conditioner was loud and needs to be cleaned. There was a very strong odor of mold in the bathroom and little black mold spots all around the bathtub. Only hand towels were available and some of them had holes in them. The room doors have automatic locks and the one to my room malfunctioned a lot of the time, not locking properly until I manually correcred it so that's something to be aware of for safety and privacy. There is a communal dining/ sitting area near the entrance of the hotel that had a lot of potential to be nice but was not being cleaned and there was a lot of unused counter space not being utilized well. The microwave was covered in caked on food from being used by multiple guests. Over all I liked the view, location, size of room and comfortable bed but also noticed the things above.
Stayed 8 nights in Aug 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

6/10 Okay

Jody

Liked: Cleanliness
Stayed 3 nights in Aug 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

4/10 Poor

Alex

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Lot of mosquitos. Bites all over our legs, face! Also, I paid for family room, paid for 4 guests. I came late because of the late flight so my daughter checked in first, the staff said for two person only, she paid extra 50,000 kwon . When I got there I explained that room paid for 4 guests (sleep on the floor) if for 2 guests I can chose at least 1 queen bed & sleep on the bed.
Stayed 3 nights in Jun 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

10/10 Excellent

CHAI TEN

Stayed 3 nights in Jun 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

6/10 Okay

Neil

Travelled with group
Liked: Cleanliness, room comfort
Average hotel for the area
33 sq metre room was very roomy and lots of space was appreciated. However, although relatively new, maintenance appears to have been a low priority. Both rooms we had experienced electrical malfunctions on separate nights resulting in lights randomly turning on and off with accompanying loud beeping noises. This lasted all night and obviously impacted sleeping. Staff were notified and it was apparent this is a frequent occurrence as they were able to somehow re-set the electrical system. Security was also an issue as at 3am a male person was trying to get into my room. He had a key for my room number but from a different hotel. This type of incident was disturbing and could be prevented by having a basic security function in the elevator eg needing a room key to access the accommodation floors.
Stayed 5 nights in May 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

6/10 Okay

Samatiya

Travelled with group
Disliked: Staff & service
Nothing special, very average, rooms look much better in the pictures, the real rooms are worn and in need of some fixing, for example the loose tap. No large towels are in the rooms, only 2 small towels per person. The staff were blunt and unhelpful. There was a change to our booking so we asked if it was possible to cancel one of our 4 rooms last minute or if there was no refund we would keep the booking and all sleep separately. They said there is no refund but have to cancel or they will charge us extra for a no show fee. So we paid for the room in full but didn’t get to use it. The receptionist was unhelpful and not friendly, we asked if they could call us a taxi and they said walk to the station and get it ourselves. Will definitely not be staying here again.
Stayed 2 nights in Apr 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near train station
The room is clean and nice however we were given low floor (2nd floor) so biew wise cant see anything. The toilet did not have much place to hang dry clothes rhou
Stayed 2 nights in Apr 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Value for Money to stay
Value for Money to stay at 5D4N for big group. Convenience location to access other places, near Busan station. But if want to stay quite & more clean place, there are other options as well. No Iron / clothes hanger in room. No make the room during stay 5days.
Stayed 2 nights in Apr 2023
Response from jeon on 21 Oct 2023
I'm sorry I couldn't satisfy you

10/10 Excellent

Fang Chi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Busan KTX station which is easy for us to walk over with luggage without extra transport cost. However, there is some train noise too if we open window for cool air. It is also convenient for us to join day tour because KTX Busan Station is also one of the meet up point.
Stayed 2 nights in Apr 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

8/10 Good

Lidia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place to stay
Stayed 4 nights in Mar 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

10/10 Excellent

Lidia

Liked: Staff & service, property conditions & facilities
Affordable, clean and convenient.
Stayed 8 nights in Mar 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

10/10 Excellent

Jared

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get far more for your Won here than you would in the US or Europe. It's a great deal! Bed was a bit hard, but that's not uncommon in Korea. Lots of room and far more overall than I would have expected for the price.
Stayed 2 nights in Feb 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

8/10 Good

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay at a great price
Stayed 1 night in Jan 2023
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

8/10 Good

Ivee

Travelled with family
Liked: Staff & service, room comfort
Family trip in Busan
Location is great as well as the staff. They just need to be more knowledgeable on other services around the area like laundry mat. The rooms must be vacuumed more esp the beds because it’s always dusty.
Stayed 4 nights in Dec 2022
Response from kim on 5 Jan 2023
이용해주셔서 감사합니다.

8/10 Good

Sirikul, Irvine

Stayed 1 night in Oct 2022
Response from jeon on 21 Oct 2023
이용해주셔서 감사합니다

4/10 Poor

Nicole

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not know it was non refundable.
Stayed 1 night in Oct 2022
Response from jeon on 21 Oct 2023
만족시켜드리지못해 죄송합니다

10/10 Excellent

Muhammad, charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Check in was very simple, room was well equipped, awesome tv, showt, bathtub, etc. Not too much English at front desk but enough to get by. If ever return to Busan this will be my first pick. Just 5 minutes walk to Busan Station
Stayed 1 night in Sep 2022

10/10 Excellent

Na

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
가격대비 방이 깨끗하고 욕조가 넓어서 아주 좋았습니다. 직원도 친절해요.
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located it was within walking distance from all the tourest sites to include the train station. The tour bus is located half a block away.
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good place to stay
Good place to stay
Stayed 1 night in Sep 2020
Response from 부산뷰호텔 on 3 Dec 2020
Thank you for using our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay
Nice place to stay
Stayed 1 night in Sep 2020
Response from 부산뷰호텔 on 3 Dec 2020
Thank you for using our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommended
Spacious room and the overall location makes it a great place to stay. My significant other loves this place so much.
Stayed 2 nights in Sep 2020
Response from 부산뷰호텔 on 11 Oct 2020
Thank you for using our hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but no amenities
Very clean hotel but no amenities and no large towels for the bathroom. Ok for 1 or 2 nights
Stayed 7 nights in Aug 2020
Response from 부산뷰호텔 on 4 Sept 2020
Only small towels are provided. Thank you for using our hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Clean but basic.
Very clean hotel but basic. No laundry service, no breakfast, no room service.
Stayed 7 nights in Aug 2020
Response from 부산뷰호텔 on 4 Sept 2020
Sorry. Laundry service, breakfast and room service are not provided. Thank you for using our hotel.

8/10 Good

Desmond

Stayed 2 nights in Jul 2020
Response from 부산뷰호텔 on 30 Jul 2020
저희 호텔을 이용해 주셔서 감사합니다.

8/10 Good

DON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation for family and biz
Stayed 1 night in May 2020
Response from 부산뷰호텔 on 28 Jun 2020
Thank you for using our hotel.

10/10 Excellent

Andrew, Sydney Australia

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property just been renovated recently. Price is value for money. Property close to station, only 5 mins walking, close to China Town and all shoppings, excellent locations, good for a base to go around. Staffs very helpful despite language barrier, they tried very hard to help. Will definitely coming back.
Stayed 3 nights in Dec 2019
Response from 부산뷰호텔 on 18 Jan 2020
Thank you for using our hotel. We appreciate your feedback!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from 부산뷰호텔 on 13 Jan 2020
hank you for using our hotel. We appreciate your feedback!

8/10 Good

KAR FOONG

Liked: Staff & service, property conditions & facilities, room comfort
Superb & worth a look, but with area to improve
Competitive pricing considering the very high level of all round comfort offered by the property (i.e. high water pressure for bath, excellent sound proofing, etc). Equally important is that it is located next to the Busan Station with KTX access from Seoul. The only gripe that I have is the room was very dusty.
Stayed 5 nights in Dec 2019
Response from 부산뷰호텔 on 2 Jan 2020
Thank you for using our hotel. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019
Response from BUSAN VIEW HOTEL on 9 Dec 2019
Thank you for using our hotel. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from BUSAN VIEW HOTEL on 5 Dec 2019
Thank you for using our hotel. We appreciate your feedback!

10/10 Excellent

Dulceman, Tacoma, WA.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from BUSAN VIEW HOTEL on 5 Dec 2019
Thank you for using our hotel. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from 부산뷰호텔 on 21 Nov 2019
Thanks for staying with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is not far from Busan Station, however, the sound of the train is quite noisy.
Stayed 2 nights in Oct 2019
Response from 부산뷰호텔 on 1 Nov 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2019
Response from 부산뷰호텔 on 22 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay in Busan
Hotel is within 5 mins walk to Busan KTX station and subway so very convenient for travelling out of Busan. Near Chinatown and eating places. Away from busy main roads. Room that was reserved was spacious, clean and comfortable. Stayed 5 nights.
Stayed 5 nights in Sep 2019
Response from 부산뷰호텔 on 14 Oct 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The staff was helpful and even helped order fried chicken to the room
Stayed 1 night in Oct 2019
Response from 부산뷰호텔 on 12 Oct 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from 부산뷰호텔 on 16 Sept 2019
Thank you for using our hotel.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel, with japanese toilets, huge LCD TVs that link up to the computer in the room, and excellent wifi
Stayed 3 nights in Aug 2019
Response from 부산뷰호텔 on 2 Oct 2019
Thank you for using.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern interior design, close vicinity to the train station, but please bring your own bath towels since Koreans only use small hand towels.
Stayed 2 nights in Jul 2019
Response from BUSAN VIEW HOTEL on 25 Jul 2019
Thank you for using our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff, great location near the train station
Stayed 2 nights in Jun 2019
Response from 부산뷰호텔 on 4 Jul 2019
Thank you. Please also visit

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Chris, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel with good views of the harbor. It had been completely renovated about a year ago and is quite nice. It is within a 3 minute walk from the train station.
Stayed 2 nights in May 2019
Response from 부산뷰호텔 on 12 Jun 2019
Thank you for using our accommodation. Thank you for your feedback!