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The Riverside House Hotel

3.5 star property
Tranquility awaits at this riverside retreat where guests relax by the water's edge while enjoying excellent meals in a peaceful natural setting

Choose dates to view prices

The Riverside House Hotel, by peaceful waters, offers a genuine escape with a charming garden. Travelers love the sunny terrace for afternoon relaxation and the inviting bar for evening unwinding. Enjoy meals at the Riverside Terrace restaurant and in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is £81
includes taxes & fees
2 Aug - 3 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room, Garden View

A hotel room with a bed, two bedside lamps, a wooden headboard, and striped wallpaper.

Deluxe Double Room, Garden View

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, two bedside tables with lamps, a window with curtains, and a view of greenery outside.

Classic Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

A hotel room with a bed, two bedside lamps, a chair, and two windows with curtains.

Classic Double Room

8.8 out of 10
Excellent
(12 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

A neatly made bed with a wooden headboard, two bedside tables with lamps, a bedside table with a tissue box, and a door to the right.

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Honeymoon Suite

A classic bedroom with a large ornate bed, white walls, and blue floral wallpaper.

Honeymoon Suite

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, Garden View

A hotel room with a bed, a nightstand, a lamp, a mirror, a door, and a wall-mounted air conditioner.

Deluxe Double Room, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A neatly arranged hotel room with a bed, a bedside lamp, a small table with a lamp, a radiator, a chair, and a shelf with a plant and a coffee maker.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a bed, a nightstand with a lamp, a radiator, a chair, and a small shelf with decorative items.

Executive Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi
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About the area

Located in Bury St Edmunds, The Riverside House Hotel is in the historical district and on the riverwalk. Royal Worlington & Newmarket Golf Club and National Stud are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lackford Lakes and Wicken Fen National Nature Reserve. Mildenhall Leisure Centre and Fuller's Mill Garden are also worth visiting. Visit our Mildenhall travel guide
Map
17 Mill Street, Mildenhall, Bury St Edmunds, England, IP28 7DP

What's nearby

  • A green agricultural machine in a field with a clear blue sky.
    Newmarket Racecourse
    17 min drive - 13.5 miles
  • A tall Gothic-style church with a clock tower and spires.
    Ely Cathedral
    33 min drive - 20.3 miles
  • A wooden bridge over a canal, surrounded by modern and historic buildings.
    University of Cambridge
    44 min drive - 36.2 miles
  • Mildenhall and District Museum
    7 min walk - 0.4 miles
  • Mildenhall Leisure Centre
    16 min walk - 0.9 miles

Getting around

  • Kennett Station
    14 min drive
  • Cambridge (CBG)
    29 min drive

Restaurants

  • McDonald's
    3 min drive
  • The Kings Head
    5 min drive
  • Angel's Cafe
    3 min drive
  • The Half Moon
    14 min walk
  • Five Guys
    3 min drive

About this property

The Riverside House Hotel

  • Hotel by the river
  • Consider a stay at The Riverside House Hotel and take advantage of a terrace, a garden and a bar. The on-site restaurant, The Riverside Terrace, offers breakfast, brunch, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Free self-parking
    • Full breakfast (surcharge), a 24-hour front desk and 1 meeting room
    • Wedding services, smoke-free property and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at The Riverside House Hotel have perks, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • Flat-screen TVs with satellite channels
    • Coffee/tea makers, daily housekeeping and phones

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  • Parking included
  • Business services
  • Bar
  • Housekeeping
6.6 out of 10, 259 reviews
The price is £99
includes taxes & fees
21 Jul - 22 Jul
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: GBP 9.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Riverside Terrace

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1800
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 9.95 for adults and from GBP 9.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is The Riverside House Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Riverside House Hotel?

As of 20 Jul 2026, prices found for a 1-night stay for 2 adults at The Riverside House Hotel on 2 Aug 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Riverside House Hotel?

Self-parking is free at this property.

What time is check-in at The Riverside House Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at The Riverside House Hotel?

Checkout is at 11:00 AM.

Where is The Riverside House Hotel located?

Situated on the riverwalk, this hotel is within a 15-minute walk of Mildenhall and District Museum and Mildenhall Leisure Centre. Royal Worlington & Newmarket Golf Club is 1.4 mi (2.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Riverside House Hotel Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 228 out of 369 reviews
Rating 8 - Good. 97 out of 369 reviews
Rating 6 - Okay. 33 out of 369 reviews
Rating 4 - Poor. 6 out of 369 reviews
Rating 2 - Terrible. 5 out of 369 reviews

Reviews

Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very old school but clean. The bed was comfortable, beautiful setting for the hotel. Would definitely stay here again. Mildelhall was a really cute little place.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about our stay here. The staff was amazing! Easy to talk to, and always available for any questions we had. The rooms were great. Big room with a comfortable bed and good sized bathroom. We would absolutely stay here again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, amenities
Room was clean, staf were very friendly and helpful
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Butyl Products Ltd

Liked: Cleanliness, staff & service, amenities
I travel extensively throughout the UK staying at hotels and guest houses. This is one of the best, can’t believe the price! Very friendly staff, exceptional breakfast choice - really good! Can’t fault the place, large room, very clean, comfortable bed, secure parking and fantastic location. Will return definitely for business and pleasure. Cant recommend the hotel enough
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lorraine

Liked: Amenities
Rooms nice and comfortable, a constant ringing noise from somewhere couldn’t figure it out as the air con/heating was off Breakfast was lovely plenty of good quality food and choices
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Lovely friendly staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

AMANDA

Liked: Amenities, property conditions & facilities
Room was extremely clean. Staff was very friendly. Breakfast was great.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities
Clean and comfortable. A welcome check in at 10pm when I arrived and a complementary upgrade! Thank you!
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was okay. Room was fine, not the greatest curtains to keep the light The room was in the car park and the main bins where being emptied at 5am. The ev chargers did not work, despite the efforts of the evening reception staff. Breakfast was fine, but the evening meal menu lacked any real vegetarian options beyond a risotto. Overall, an okay stay.
Stayed 1 night in Mar 2026
Verified

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD CAR PARKING GREAT LOCATION FANTASTIC WELCOME GOOD SIZE ROOMS
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riverside hotel

The breakfast menu was full of good choices. Staff were nice and helpful. Parking is free good available.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Shannon

Liked: Staff & service
Lovely hotel, breakfast was nice
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Easy parking outside the front of the hotel. Simple check in. Room not too far away. Room a reasonable size. Everything worked. Bed was reasonably comfortable. It was quiet. Simple check out
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old property, excellent customer service, large rooms and comfortable bed
Stayed 1 night in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely Grounds, and Dinning area
Stayed 1 night in May 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Wonderful hotel in tranquil location. Good food & great staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Lady in reception was lovely and as it was a quiet time of the month she kindly gave me an upgrade. The room was spacious and warm. Nice little bar and a great space for dining and breakfast. I dined in at the hotel and the guiness pie and mash was great, although could've done with a small amount of veg. No problem with parking, lots of space. If staying in the area, I would stay here again.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Amenities
The staff made us feel very welcome and were very considerate
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Kevin

Liked: Property conditions & facilities

Brilliant hotel

Loving this hotel 🏨 super friendly staff will always come back✔️
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Julia

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly and helpful hotel

Lovely hotel with great very friendly staff.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Rooms very tired & dated. Breakfast very good
Stayed 1 night in Sep 2025
Verified

6/10 Okay

susan

Breakfast was good, The staff were all very polite and friendly. The room was adequate. My main issues were with attention to detail, the stairway and carpets were dusty, the room carpet and blankets were stained. The lift was shabby.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Comfortable room, great staff, and excellent food
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great - nice comfortable room, lovely bathroom (with lashings of piping hot water (that seems to be missing in lots of hotels), good parking, superb breakfast, sensible price and, above all, really friendly welcome. What's not to like?
Stayed 1 night in Sep 2025