Staff without exception were welcoming, attentive and very friendly. We had breakfast and dinner in the restaurant, both were very good and dinner particularly was superb. Bedroom was ok, the skirting boards were dusty and could do with a more thorough clean. Pillows are awful, far too soft.
What a great hotel! I wasn't expecting much, but was blown away by their professionalism, friendliness and attention to detail. I booked two rooms, one for my uncle who was visiting from the US and joining me on a trip to Normandy. Even he (as Americans are notorious Customer service experts), commented just how great it was. If I'm ever in the area, I would def stay again. Great touches - free wifi, paper, water and FRESH milk for drinks in room. KEEP UP THE GREAT WORK.
The Hotel offers a true country house welcome. The mood is warm and personal created with rich floral fabrics traditional …More
I stayed here the night before my cruise on QM2. It is in a great location with everything a convenient walking distance. I even walked to the pier with my suitcase as it was only about 10 mins. The room was compact but comfortable and there is a nice area to sit outside
We stayed at this hotel the night before leaving on a cruise. The location was very good - short taxi rides from the train station and to the cruise terminal. In fact, on a clear day, you could easily walk if you wish. The hotel was very nicely appointed and our room was clean and comfortable. We enjoyed the buffet breakfast offered for 10 pounds per person. All in all, an excellent experience prior to departing on our cruise.
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