Restaurant

Reviews of Aloft Bursa Hotel

3 out of 5
Aloft Bursa Hotel
Odunluk Mahallesi Akpinar Cadd, Nilüfer, Bursa, Bursa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 477 reviews" "
Rating 8 - Good. 116 out of 477 reviews" "
Rating 6 - Okay. 24 out of 477 reviews" "
Rating 4 - Poor. 7 out of 477 reviews" "
Rating 2 - Terrible. 9 out of 477 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2024

10/10 Excellent

abdulaziz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Aloft Welcome Desk on 21 Jan 2024
Dear Guest,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Serkan

Stayed 1 night in Dec 2023
Response from Aloft team on 1 Jan 2024
Değerli Misafirimiz, Öncelikle Aloft Bursa Hotel’ de konakladığınız için teşekkür ederiz.Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim. Konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,

10/10 Excellent

Juan Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located business hotel besides Sheraton. Rooms have enough space for a business traveller, if you are like me and do not enjoy excessive big rooms during a business trip, this place is for you. You get a “minimised” version of a Sheraton hotel with a minimised cost. I liked it.
Stayed 3 nights in Sep 2023
Response from Aloft Welcome Desk on 20 Sept 2023
Dear Juan Francisco,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Walid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a unique place. Shopping malls, cafes and restaurants are very close to the hotel.
Stayed 4 nights in Aug 2023
Response from Aloft Welcome Desk on 17 Aug 2023
Dear Walid,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Very competitive option; recommend serious consideration
Stayed 5 nights in May 2023
Response from Welcomedesk on 23 Jun 2023
Dear Guest,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with lovely staff. Clean rooms and easy parking. My only criticism is the cost of breakfast: 12euro's is just silly money.
Stayed 2 nights in Jun 2023
Response from Aloft Hotel Welcome Desk on 20 Jun 2023
Dear Mike,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

10/10 Excellent

Nihan, Yildirim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Aloft Hotel and friendly staff were exceptional, as usual! Many thanks.
Stayed 2 nights in Apr 2023
Response from Aloft Welcome Desk on 4 May 2023
Değerli Misafirimiz,Öncelikle Aloft Bursa Hotel’ de konakladığınız için teşekkür ederiz.Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim. Konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,

10/10 Excellent

Nihan, Yildirim

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I'm using Aloft Bursa since they started and there's no bad suprises. Staff is always friendly and the property is just like a second home. Thanks a lot!
Stayed 1 night in Mar 2023
Response from Aloft Welcome Desk on 22 Mar 2023
Sayın Misafirimiz ,Öncelikle Aloft Bursa Hotel’ de konakladığınız için teşekkür ederiz. Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir.Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir.Olumlu görüşleriniz için çok teşekkür ederiz, bu güzel yorumlarınızı takım arkadaşlarımızla da paylaştığımızı belirtmek isterim. Konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir.İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz.Saygılarımızla,

10/10 Excellent

ABDULRAHMAN

Stayed 1 night in Feb 2023
Response from Welcomedesk on 6 Mar 2023
Dear Abdulrahman,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Aloft Welcome Desk on 18 Jan 2023
Dear Abdullah,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Masirah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Aloft Welcome Desk on 30 Dec 2022
Dear Masirah, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

mokhtar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very modern and Vkeaners. Staff are wonderful. Breakfast is not worth setting . Price is very reasonable
Stayed 1 night in Oct 2022
Response from Aloft Bursa Hotel on 24 Oct 2022
Dear Mokhtar,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

6/10 Okay

Nasser

Stayed 1 night in Oct 2022
Response from Aloft Bursa on 18 Oct 2022
Dear Nasser, Thank you for taking the time to share your recent experience at the Aloft Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Radwan

Stayed 2 nights in Oct 2022
Response from Welcomedesk on 17 Oct 2022
Dear Radwan,On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa.Sincerely,

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2022
Response from Welcome Desk on 25 Sept 2022
Dear Guest, Thank you for taking the time to share your recent experience at the Aloft Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Jasem

Stayed 3 nights in Aug 2022
Response from Aloft Bursa Hotel on 24 Aug 2022
Dear Jasem, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Andrei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and very comfortable bed. Staff was also helped us a bunch with various requests. I enjoyed the stay.
Stayed 2 nights in Jun 2022
Response from Welcome Desk on 6 Jul 2022
Dear Andrei, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Yousef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Nice stay the hotel location is exceptional the staff was nice the rooms are clean and good . Only the bathroom need some renovation but in general v. Good hotel and staff .
Stayed 3 nights in Jun 2022
Response from Aloft Bursa Hotel on 22 Jun 2022
Dear Yousef, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Ersin

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Guest Relations on 12 Jun 2022
Sayın Ersin Bey, Öncelikle Aloft Bursa Hotel’ de konakladığınız için teşekkür ederiz. Ekip olarak sizin gibi değerli misafirlerimizi otelimizde ağırlamak bizim için büyük bir zevktir. Paylaştığınız yorumlar ve değerli görüşleriniz otelimizin sürekli gelişen misafir memnuniyetini ölçümlememiz açısından önemlidir. Olumlu görüşleriniz için çok teşekkür ederiz, bu yorumlarınızı ilgili departmanlar ve takım arkadaşlarımızla da paylaştığımızı belirtmek isterim, konaklamanızdan memnun kaldığınızı duymak bizleri mutlu etmekte ve görüşleriniz servis kalitemizi arttırmamız için önemli ölçüde değer arz etmektedir. İlginiz ve değerli vaktiniz için tekrar teşekkür eder, kusursuz bir deneyim için sizi en kısa sürede otelimizde tekrar misafir etmeyi dileriz. Saygılarımızla,

10/10 Excellent

Fadi

Stayed 1 night in May 2022
Response from Welcome Desk on 23 May 2022
Dear Fadi, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Asiya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location very friendly & helpful staff.
Stayed 4 nights in May 2022
Response from Guest Relations on 12 Jun 2022
Dear Asiya, Thank you for taking the time to share your recent experience at the Aloft Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

ADEL

Stayed 2 nights in May 2022
Response from Welcome Desk Receptionist on 17 May 2022
Dear Adel, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Imran

Travelled with partner
Liked: Cleanliness, staff & service
Billiard-Pool balls need to be changed.
Stayed 3 nights in Apr 2022

8/10 Good

Hamit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

10/10 Excellent

mansoor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aloft
The hotel is located in very vibrant area, staff friendly and welcoming Easy check-in My choice for future visits
Stayed 1 night in Feb 2022
Response from Cihat Sahin on 4 Mar 2022
Dear Mansoor, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

MOHAMMAD

Stayed 3 nights in Feb 2022
Response from Cihat Sahin on 2 Mar 2022
Dear Mohammad, Thank you for taking the time to share your recent experience at the Aloft Bursa Hotel with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced. Our team members are committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our guests, such as you. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Nada

Stayed 1 night in Jan 2022
Response from Cihat Sahin on 31 Jan 2022
Dear Nada, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely, CIHAT SAHIN Welcome Desk Supervisor Aloft Bursa Hotel cihat.sahin@aloftbursa.com 0090 224 300 30 30

10/10 Excellent

CAROLINE JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location - clean- good
convenient location- room amenities good with bottled water, tea, coffee- iron and ironing board. slight problem with hot coffee leaking from paper cups at breakfast. reception staff very pleasant and helpfuln when ordering taxis etc
Stayed 3 nights in Jan 2022
Response from Ahmet Yılmaz on 23 Jan 2022
Dear Jane Caroline, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 3 nights in Dec 2021
Response from Kadir on 11 Jan 2022
Dear Fatma, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful receptionists, very clean rooms, Reasonable price.
Stayed 1 night in Dec 2021
Response from Kadir on 11 Jan 2022
Dear Mohammed, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely

2/10 Terrible

Mert

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2021

4/10 Poor

Ersin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Offered differebt room than my booking.
Stayed 1 night in Dec 2021

10/10 Excellent

Anas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Welcome Desk Talent on 20 Dec 2021
Hi Dear, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

nader, sarnia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and excellent staff
Stayed 2 nights in Sep 2021
Response from Aloft Team on 10 Oct 2021
Dear Nader, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely, Ana Paula Mujica Molina Switchboard Operator Sheraton Bursa Hotel and Aloft Hotel Bursa

8/10 Good

Esam

Travelled with family
Liked: Cleanliness, property conditions & facilities
good place to stay
great location great staff had only one problem in the kids room with the AC it took two days to fix otherwise all perfect
Stayed 3 nights in Sep 2021
Response from Aloft Team on 19 Oct 2021
Dear Esam, Thank you for choosing to stay at the Aloft Bursa Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations about AC. As a teachable moment, we have shared your feedback about our Teknik team members to ensure the necessary guidelines are in place to prevent the view from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Bursa. Sincerely, Ana Paula MUJICA MOLINA Switchboard Operator Sheraton Bursa Hotel and Aloft Bursa Hotel

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and price, and friendly and helpful staff. The small fridge in room was a little loud at times
Stayed 1 night in Aug 2021

4/10 Poor

Murat, Guttenberg

Business traveller
Disliked: Property conditions & facilities
I used to stay aloft Bursa. The hotel East closed for a while. This time, I really disappointed. It seems they just open the hotel without properly clean and renew. I will not stay there anymore
Stayed 1 night in Aug 2021
Response from Cihat Sahin on 25 Aug 2021
Dear Murat, I am writing to you regarding your recent stay at Aloft Bursa, first and foremost I would like to thank you for taking the time and effort to inform us of your experience during your stay with us. I must assure you that we highly value all of our guest comments with high regard and aim to give the best service that you expect and deserve. Also, wish to apologize profusely for the shortcomings you outline on your comments. I deeply regret that our cleaning and renew problems caused you inconvenience, and I also sympathize with your disappointments. I have taken on board your comments and I will immediately get in touch with our managers to improve our products and services. Mr Murat, I again thank you for taking the time and trouble to share your concerns with us directly as it is only through such criticisms that we are able to monitor and so improve the level of services we provide to our esteemed guests. I do hope and looking forward to welcome you back to Aloft Bursa again in the near future. With every good wish in the meantime I remain, Sincerely,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at the front desk
Stayed 2 nights in Aug 2021
Response from Murat Kucumen Welcome Desk Talent on 24 Aug 2021
Dear Guest, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

8/10 Good

Altaf

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful stay in A loft.
Comfortable stay. The room had everything you needed. Near shopping mall. The rug needs to renew to be perfect room.
Stayed 2 nights in Jul 2021
Response from Murat Kucumen Welcome Desk Talent on 2 Aug 2021
Dear Altaf, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely, Murat Kucumen Welcome Desk Talent

10/10 Excellent

Tamer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot, highly courteous staff - clean, modern
Great location, especially for those travelers who want to keep up with prayers as well- there's a Cami (masjid) within 10 mins walk, and the entire area is a calming, park feel. The hotel staff is warm, courteous and very professional. There's a nice healthy breakfast of cheeses, fruits, and excellent breads- and there's an espresso machine too. The lobby is inviting (i'm not a fan of the music, but it's tolerable- not disco feel) and allows one to do work if one would wish for another area other than the room. The location is also close to some nice malls, stores, and local restaurants. If you're trying to be in the center of Bursa , this hotel is a great place, highly recommmended.
Stayed 2 nights in Jul 2021
Response from Aloft Team on 8 Jul 2021
Dear Tamer, On behalf of the entire our team members, we want to thank you for sharing your most memorable experiences with us during your recent stay at Aloft Bursa Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the team members as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Aloft Bursa Hotel and we hope you choose to create more memories here whenever your travels bring you back to Bursa. Sincerely,

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to a shopping mall and a group of restaurants
Very good Quiet area and close to a beautiful garden
Stayed 3 nights in Jun 2021
Response from Welcome Desk Talent Murat Kucumen on 10 Jun 2021
Dear Khaled, Thanks for staying with us. We appreciate your feedback! We would like to see you again Have a great day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

MAMOUN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel the location is very good and room excellent and very cleaning
Stayed 4 nights in Oct 2019

10/10 Excellent

YousefAlQattan, kuwait

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Bursa New place and everything around you Coffee shops, restaurants and malls
Stayed 4 nights in Sep 2019

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Meshari

Liked: Cleanliness, property conditions & facilities, room comfort
Hi
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Aiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is very nice hotel in city. Clean room very modern concept and reasonable price.
Stayed 2 nights in Apr 2019