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Reviews of The Ashburnham Hotel

3 out of 5
The Ashburnham Hotel
Ashburnham Road, Pembrey, Burry Port, Wales

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 48 reviews" "
Rating 8 - Good. 27 out of 48 reviews" "
Rating 6 - Okay. 3 out of 48 reviews" "
Rating 4 - Poor. 1 out of 48 reviews" "
Rating 2 - Terrible. 1 out of 48 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Stayed 1 night in Apr 2024

6/10 Okay

David

Disliked: Staff & service
Stayed for an organised evening meal with 12 others in private dining room. The food was mediocre and the service was poor. The accommodation is tired.
Stayed 1 night in Jan 2024

8/10 Good

Hollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at The Ashburnham for a friends wedding. The hotel was beautiful, in a lovely location. The breakfast provided was delicious and served hot. We only had dinner at the hotel for the wedding reception which was amazing. The rooms are comfortable and provide everything needed for a few nights stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and comfortable
Staff all really friendly and accommodating with requests. The room was lovely and clean and spacious with an amazing view. The breakfast was delicious and there was ample parking. Would definitely stay again.
Stayed 1 night in Jun 2022

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, room comfort
We stayed for a couple of days in this comfortable and reasonably priced hotel. The staff were very friendly and helpful and food was excellent. The hotel rooms are a little dated, but believe there are plans to update. Would recommended and hope to visit again.
Stayed 2 nights in May 2022

10/10 Excellent

Marion

Stayed 1 night in Apr 2022

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant place to stay , lovely friendly staff , defo be back
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 2 nights in Nov 2021

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel
From the time we arrived the staff were very friendly. They made us sandwiches although the tea menu was finished. The breakfasts were good especially the quality bacon. The room was adequate, and the bed was very comfortable. I liked being able to open the window properly at night.
Stayed 2 nights in Nov 2021

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Dorian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2021

8/10 Good

Vanessa

Stayed 1 night in Sep 2021

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Nigel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very quiet place
Stayed 1 night in Sep 2021

8/10 Good

Julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and helpful staff
Lovely hotel and the staff were very friendly and welcoming. I arrived after the restaurant had stopped taking orders, but they still made sure I had the option of a hot meal.
Stayed 1 night in Sep 2021

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vist to Kidwelly
Good value for money
Stayed 1 night in Aug 2021

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Philip

Liked: Staff & service, property conditions & facilities, room comfort
West Wales Trip
The staff were efficient but lacked personality and did not seem to interact with visitors which I felt unusual for a relatively small hotel. The evening meal I had was impressive and the full Welsh breakfasts were very good. I was surprised that after my first night no housekeeping was carried out. Following second night, bed was made but used tea cup and waste bin which was rather full were left untouched.
Stayed 3 nights in Jul 2021

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, room comfort
Good night stop over
The room was basic but comfy, the staff were friendly and the food very nice. Nice location too if the weather hadn't been so bad.
Stayed 1 night in Jul 2021

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were nice and friendly
Stayed 1 night in Jun 2021

8/10 Good

Monika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for short stay
Very nice and friendly staff. They have been doing everything they could to make my staying comfortable. Few amends needs to be done in the building. There is still single glazing (was in my room), cracking floor boards. I could hear everything what has been told on the corridor, while staying in the room. I booked double room, which was a very warm and comfortable, spacious. Comfy bed, good size en suite bathroom. Clean. Measurements in place, hand sanitiser available. Staff wearing face masks. Good food for reasonable prices. Breakfast menu, so you can choose what you like. Good for short stay.
Stayed 1 night in Oct 2020

8/10 Good

Cristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
No shower gel and no shampoo and the breakfast starts 8.30. For the rest is a nice hotel
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peace of Mind
Friendly welcome, and efficient service upon arrival. Plenty of parking, easy to locate. Well maintained rooms. Dining was reasonable & vegetarian friendly. Excellent cleanliness & Covid-19 processes.
Stayed 3 nights in Aug 2020

8/10 Good

Gill

Liked: Cleanliness, staff & service
Welsh welcome!
Stayed 2 nights in Jul 2020

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant staff, nice bar and restaurant with a good selection of food and drinks, very reasonably priced
Stayed 2 nights in Oct 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, room comfort
Shows it's age, but Charming none the less.
Our room was slightly dated and needed a small amount of TLC, but nothing that spoilt our stay. The staff were fantastic very friendly and funny. The restaurant and Bar area have clearly had money spent on them and we're very pleasant places to be. The food was fantastic and the man on the bar had fantastic knowledge of mixing drinks which was a very useful surprise.
Stayed 1 night in Aug 2019

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, room comfort
Overall a nice hotel,staff friendly and food is good, bedrooms are spacious and comfy, only downside is the hotel could do with a tidy up aesthetically
Stayed 2 nights in Mar 2019

2/10 Terrible

Si

Disliked: Staff & service, property conditions & facilities
No hot water!
I was in Burry Port to run an Ultra Marathon, this hotel came highly rated. I knew most of the residents in the hotel at the time too. The room was nice enough although really hot at night. The race was Sunday morning and the hotel started breakfast a half an hour earlier than normal, I had a cup of tea, and a bowl of cereal ( I later found out this cost me £10!!! On the bill) We finally returned to the hotel around 9pm and ready for a shower. There was no hot water... this seemed to be a common theme across all rooms not just mine... two rooms even had no power at all. The runners I knew met in the bar just before 10 when we were told the bar was closing! There was at least half a dozen of us in the bar, ready to buy drinks. It wasn’t until after I had settled my bill that I found out some of the runner folk had been given a pretty large discount because of the lack of hot water, I did not even though I had mentioned it when receiving my bill. I have booked somewhere different for next years event.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with really good staff!
The service, friendliness of staff and location was first class. It was a shame that there was a wedding disco party that night right under my room but the room was comfortable and the food tasty.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and feels like a home
From outside looks not that interesting, but inside its so good. Staff was so friendly, I have diner and breakfast next morning food was gorges. Room its so clean and I was surprise with cream color carpet witch is unusual for a hotel. Over all more than HAPPY, thank you soo much! If I have a chance definitely will stay again!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value hotel and very helpful staff.
Great value for money when traveling at this time of year. Fantastic breakfast.

8/10 Good

geoff, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 2 nights. Hotel located within an a short drive of many sightseeing locations.building has historic value and is in good condition for age.Minor maintenance issues requiring attention...however will recommend this hotel if in the area.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice Bolt Hole
Overall it was exactly as expected. It was perfect for a mid week stop over.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Always Fantastic Service.

8/10 Good

Jane, New Forest District, Hampshire, UK

Liked: Cleanliness, staff & service, room comfort
Convenient, clean and comfortable.
Staff welcoming, very pleasant and helpful. We stayed two nights, requiring an early breakfast each morning and this was no problem. Room clean and comfortable with everything we needed. Possibly a little too warm at night for us personally. Ensuite bathroom also clean and larger than we had expected. Lots of little extra toiletries available and clean towels each day. Water pressure in the loo could be more efficient. Hotel very conveniently situated for the event we were attending in Pembrey Country Park and we would certainly stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
Great breakfast, nice clean rooms and value for money

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Vanessa

Liked: Cleanliness, room comfort
Nice, clean hotel, but requires an update. Family room was a good size for 2+2. Staff help was adequate. Beach at Burry Port nearby (1 minute drive)was good. Fine hotel if you are visiting Burry Port or Pembery.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in a family room with my elderly mother and sister. We were pleased to have a double and 2 single beds, plenty of room for 3 adults. Good access to near by attractions. Lovely breakfast with individual choice. Friendly staff. Would definetely use again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort