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Reviews of The Crystal Hotel Buriram

4 out of 5
The Crystal Hotel Buriram
405 Moo 10 Tambon Isan, Buriram, Buri Ram

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 72 reviews" "
Rating 8 - Good. 24 out of 72 reviews" "
Rating 6 - Okay. 5 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to quietly unwind. We took two poolside rooms and it was wonderful to wake up to an early morning swim. Nice, well-maintained gym overlooks the pool. The food menu had a wide range from less expensive Thai dishes to more elaborate steak and some western food. The food quality was very good. The breakfast had some variation from day to day with the standard omelette, eggs, cereal, fruit and baking every day. All in all a nice modern hotel perfect for someone who enjoys some peaceful privacy and relaxation. The location is in between both Robinsons and Big C if you need to pick up anything. It was a short walk to Robinsons. I’ll definitely come back next time I’m in the area.
Stayed 3 nights in Feb 2024

10/10 Excellent

Benedict

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience there.
Stayed 7 nights in Feb 2024

10/10 Excellent

Benedict

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Nice clean hotel. Good sized room. Comfortable bed. Nice bathroom. Very clean Breakfast was pretty good.
Stayed 4 nights in Dec 2023

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Iggy

Stayed 2 nights in Jul 2023

4/10 Poor

Sira

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Worst reception experience
It was raining as I drove up to the entrance. No assistance were given, I had to carry all my own belonging despite the continued downpour. As I reached the supposedly “automatic” door, it wouldn’t open. One staff had to run over to open it manually. Then i saw a total of 4 staff there, the one who opened the door offered to help carry my luggage but i refuse seeing that once i got inside the building the worst part should have been over. The other 2 staff were talking behind the reception counter, and the other one was standing idle behind the reception counter. I approached the idle not wanting to disturb the conversation of the other 2 staff. As i was checking in I complain about the lack of assistance and made known my disappointment of the branding of such hotel. The staff only stare blankly and proceed to inform me that my booking didn’t include breakfast and i had to pay extra if i wish to have it. Naturally i declined. I really will never ever be coming back to this establishment ever again. And will think twice before booking any other hotel of the same brand. Another source of disappointment was that I had made my decision based on the fact that the hotel claims to offer perks to gold member, however I ended up receiving a negative perk, and I’m beginning to really question the real benefits of being a gold member.
Stayed 1 night in Sep 2020
Response from GRO on 21 Oct 2020
Dear Khun Sira, Thank you for choosing X2 Vibe Buriram for your stay. We have to apologized for unhappy experience. As we limited number of staff after virus Covid-19, so will make some area could not service as normal.Also regarding our hotel concept we don't have porter to service luggaged but somtime we have some staff to help to carry luggage, but anyway staff should more focus on service to guest if seen some car drop at entrance. Thank you very much. X2 Vibe Buriram Staff and Management.

10/10 Excellent

Euan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the job!
The X2 is a very modern hotel. Not full of Thai character if that is what you are after. However the bed was as big as I have slept in and comfortable. The breakfast was ok and the buffet allows us to fill up the start of the day. The hotel is a little out of the centre but very accessible from the main toad from Bangkok. Finally the fitness centre was modern and while lightly equipped had everything needed. Overall I would recommend it.
Stayed 2 nights in Feb 2020
Response from FOM on 11 Mar 2020
Dear Khun Euan, Thank you for your time to writing a review. We are very glad to hear you enjoy stay with us Thank you very much. Management and Staffs

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from FOM on 21 Aug 2019
Dear Anonymous, Greeting from Buriram. Thank you for your time to reviewed our hotel Hotel Management and staffs.

8/10 Good

Zwi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from FOM on 21 Aug 2019
Dear Zwi, Greeting from Buriram, Thank you for your time to reviewed our hotel. Hotel Management and staffs.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
Lovely place to stay but shame breakfast not set out the same as x2 vibe in Phuket..would be amazing if was
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, breakfast ok, service very good! Location ok.
Stayed 3 nights in Apr 2019

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Everything was just perfect. Very friendly staff, great location and really comfortable
Stayed 2 nights in Feb 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and accommodating. A quiet location where I was able to relax by the pool. Good food at the restaurant.
Stayed 1 night in Dec 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel in Buriram
Fantastic staff. Lovely pool and facilities. One of the best Hotels n Buriram. Make sure you book a room that opens up to the pool. Highly recommend.
Stayed 9 nights in Jul 2018
Response from Reservations on 30 Aug 2018
Thank you very much. Hope you come back to have a nice stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. the nude glass in the bathroom is somehow not comfortable if you stay here with friend.
Stayed 1 night in Jul 2018
Response from Reservation on 26 Jul 2018
Thank for reviewing.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Nice new hotel but felt like prison
Rented a superior room with a balcony area with direct access to the pool. The pool was unheard and too cold to stay in more than a few minutes. The hotel was had no smoking areas. You couldn’t even use your private outdoor balcony area and had to stand outside the front of the hotel. Very isolated area with no restaurants or convenience stores. Nice decor but poor finishes.
Stayed 1 night in Jul 2018
Response from Reservations on 30 Aug 2018
Thank you very much for reviewing.

10/10 Excellent

Kittichai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Se on 20 Jun 2018
Dear Khun Kittichai, Thank you very much for spending time for feedback. Your feedback is much appreciated, we really appreciate the time and effort you have put into writing this feedback. Best regards, Semachai P.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and great stay
Stayed 1 night in Jun 2018
Response from Se on 20 Jun 2018
Dear Mr. Derek, Thank you very much for spending time for feedback. Your feedback is much appreciated, we really appreciate the time and effort you have put into writing this feedback. Best regards, Semachai P.

8/10 Good

Sutinan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Lak on 5 Jan 2018
Thank you very much for spending time writing a review us. Your feedback is much appreciated.

8/10 Good

Doug, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choice hotel for Buri Ram
We stayed for two nights in order to visit the temples in the Buri Ram area. Great location and easily accessible to sights assuming you have a car. We stayed in the suite which was quite spacious. The staff were very friendly and the design was modern. Negatives -- The fitness center was really a misnomer -- one treadmill, one bike, and maybe one bench. Breakfast options were a bit limited but adequate. We woke up one morning and the hallway was littered with dead black gnats but they were cleaned immediately. Unfortunately we had quite a few in our room the second night.
Stayed 2 nights in Oct 2017

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The rooms are very comfortable and we'll design. Looks like a know hotel. Breakfast was good. Swimming pool was great no pool towel . Fitness room is small no TV. Great location, near shopping. We will come back for sure

8/10 Good

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good
Very decent hotel. Clean, new premises, efficient, good breakfast and restaurant. Staff friendly and helpful. Two downsides: very limited fym equipment, and the AC in the room is - really- terribly loud.

8/10 Good

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Hotel.
This is a nice new hotel with some drawbacks. The room is large with a very nice bathroom. The bed was comfortable but a little on the hard side (but this is true of most hotels in Asia). The air conditioning did not work well - seem to cut out in the middle of the night. The breakfast buffet was pretty good. The area was not conducive to walking around. There is no sidewalk and it is difficult and perhaps dangerous to walk on the side of the road. The staff went out of there way to be helpful. The pool was nice but cold this time of the year.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
all was very good just the bed was too hard

10/10 Excellent

Seán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Whistle stop tour of Thailand
2 days not enough time to see the city

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buriram Best Hotel
Excellent value hotel

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and clean
The room was lovely but it should be as only five months old. The beds are enormous fantastic. The only down side was the air con made a lot of noise and woke me up a couple of times. I don't like the glass wall separating the toilet I like a bit of privacy but some people may like this.

8/10 Good

Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Suda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

saowthai

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
ทำเลดี สถานที่ดี พนักงานดีมาก แต่ความสะอาดแย่
สถานที่ดีสะดวกสบายหาง่าย ทำเลดี ติดกับปั๊มปตท. เดินหาซื้องของสะดวก พนักงานต้อนรับดีมาก บริการ24 ชม. เข้าพัก ตอน 00.30 ก็ยังมีพนักงาน ต้อนรับให้บริการ ** ที่ติติง เรื่องความสะอาด ในห้องพักฝุ่นเยอะมาก มีคราบฝุ่น ตามโต๊ะ หัวเตียง หมอนมีรอยเลอะยุงและ เศษแมลง โซฟาหมอนอิงไม่สะอาด ผ้าเช็ดตัวมีรอยเหมือนทำตกเลอะ ก่อนมาพับ ไว้ สระว่ายน้ำไม่สะอาด ตื่นมาตอนเช้า อุปกรณ์อำนวยความสะดวก ยาสีฟันแปรงสีฟันดี / อาหาร ไม่ได้ทานจึงไม่ทราบ
Stayed 1 night in Dec 2020
Response from GRO on 15 Feb 2021
Dear Khun Saowthai, ขอขอบคุณสำหรับการเสียสละรีวิวในครั้งนี้ เราจะนำข้อเสนอแนะของท่านไปปรับปรุงให้ดีในภายภาคหน้า ขอขอบคุณ พนักงานและผู้บริหาร

8/10 Good

Nattawan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2020

10/10 Excellent

ali

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exclent
Stayed 1 night in Dec 2020

4/10 Poor

Thanakrij

Travelled with group
แพงกว่าagoda
จองในhotel.com แพงกว่าagora 40%
Stayed 2 nights in Mar 2020
Response from FOM on 11 Mar 2020
Dear Khun Thanakrit, Thank you very much for your time writing a review. Your recommendation we will improved on our service. Thank you again. Management and Staffs.

8/10 Good

Golf, กรุงเทพ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ทำเลใกล้ปั้มน้ำมันไปหน่อย โดยรวมดีครับ สะอาด ห้องสวย มีสระว่ายน้ำ พนักงานต้อนรับอัธยาศัยดี ถ้ามีโอกาสก็จะไปพักอีกครับ
Stayed 1 night in Feb 2020
Response from FOM on 11 Mar 2020
Dear Khun Golf, Thank you for your time for writing a review , We are very glad to hear that you have a nice stay with us. Thank you very much. Management and Staffs.

8/10 Good

Takao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Christer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restauranten var en besvikese
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพัก สิ่งอำนวยความสะดวก พนักงาน อาหาร สะดวกในการเดินทาง
Stayed 1 night in Aug 2019
Response from Management and Staff X2 Vibe Buriram on 2 Oct 2019
Dear Anonymous, Thank you for your reviewed

10/10 Excellent

Kasapak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Kent-Åke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra och prisvärt
Bra hotell, med bra läge om man har bil annars kanske det ligger lite avlägset men det beror såklart på vad man ska göra och vart. Fräscht och snyggt med tydlig inriktning på sport, fotboll och motor. Frukosten är helt ok Poolområdet är rent och snyggt även om själva poolen är lite väl grund (60cm vattendjup)
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Sehr gutes Preis Leistungsverhältnis. Personal freundlich und zuvorkommend. Hotel liegt an einer ruhigen Lage in der Nähe eines Seven-Eleven
Stayed 1 night in Jul 2018
Response from Reservation on 26 Jul 2018
Thank you for reviewing.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Ik ben hier al 5 keer verbleven en blijf terug komen,.. voor mij is dit het beste hotel in Buriram. Ben zeer tevreden, niks aan op te merken, gewoon een top hotel
Stayed 1 night in Jun 2018
Response from Reservation on 26 Jul 2018
Thank you for reviewing.

10/10 Excellent

Jungting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再住一次
非常好的酒店
Stayed 2 nights in May 2018
Response from Se on 20 Jun 2018
Dear Mr. Jungting, Thank you very much for spending time for feedback. Your feedback is much appreciated, we really appreciate the time and effort you have put into writing this feedback. Best regards, Semachai P.

8/10 Good

Timo

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2018
Response from Se on 20 Jun 2018
Dear Khun.Timo , Thank you very much for spending time for feedback. Your feedback is much appreciated, we really appreciate the time and effort you have put into writing this feedback. Best regards, Semachai P.