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Citadines Prai Penang

4.0 star property
Upscale hotel with fitness centre and 24-hour front desk

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Citadines Prai Penang

Photo gallery for Citadines Prai Penang

Outdoor pool
Exterior
Premier Studio, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board
Daily continental breakfast for a fee
Reception

Overview of Citadines Prai Penang

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
The price is £47
Price available on 21/5/2024

Explore the area

Map
G 01 MENARA SENTRAL, JALAN JURU SENTRAL, Bukit Mertajam, 14000
  • Popular LocationKPJ Penang Specialist Hospital5 min drive
  • Popular LocationSt. Anne's Church7 min drive
  • Popular LocationAEON Mall Bukit Mertajam8 min drive
  • AirportPenang (PEN-Penang Intl.)37 min drive
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Room options

View all photos for Premier Suite, 2 Bedrooms

In-room safe, desk, soundproofing, iron/ironing board

Premier Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
2 bedrooms
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite, 2 Bedrooms

Executive Suite, 2 Bedrooms | In-room safe, desk, soundproofing, iron/ironing board

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Dining table
LCD TV
2 bedrooms
  • 807 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premier Studio, 2 Single Beds

In-room safe, desk, soundproofing, iron/ironing board

Premier Studio, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Bidet
  • 420 sq ft
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio, 1 King Bed

Premier Studio, 1 King Bed | In-room safe, desk, soundproofing, iron/ironing board

Premier Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hairdryer
Private bathroom
Bidet
  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

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Free WiFi
Restaurant
9.0 out of 10, Wonderful, (344)
The price is £57
includes taxes & fees
19 May - 20 May
Iconic Hotel Penang

About the area

Bukit Mertajam

Located in Bukit Mertajam, Citadines Prai Penang is in the city center. Penang Hill is a notable landmark, and travelers looking to shop may want to visit Queensbay Mall and Gurney Drive. Penang Bird Park and Kidland Penang are also worth visiting.
Visit our Bukit Mertajam travel guideOpens in a new window

What's nearby

  • KPJ Penang Specialist Hospital - 5 min drive
  • St. Anne's Church - 7 min drive
  • AEON Mall Bukit Mertajam - 8 min drive
  • Sunway Carnival Mall - 9 min drive
  • KOMTAR - 20 min drive

Getting around

  • Penang Sentral - 16 min drive
  • Penang Intl. Airport (PEN) - 37 min drive

Restaurants

  • Rutin - 5 min walk
  • Tairyo 大渔 - 4 min walk
  • 唐御旋龍小火鍋 Tang Yu Xuan Long Hot Pot - 3 min walk
  • Ittan Izakaya 一炭水產居酒屋 - 7 min walk
  • 家乡重庆火锅馆 Gia Xiang Steamboat - 6 min walk

About this property

Citadines Prai Penang

Upscale hotel in the city centre
A garden, laundry facilities and a gym are just a few of the amenities provided at Citadines Prai Penang. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Continental breakfast (surcharge), an electric car charging station and smoke-free property
  • A water dispenser, a lift and a front desk safe
Room features
All 168 rooms have comforts such as air conditioning, as well as perks like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Wardrobes/cupboards, LED light bulbs and free infant beds

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site

Food and drink

  • Daily continental breakfast available for a fee: MYR 25 for adults and MYR 12.50 for children

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • LCD TV with satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 25 for adults and MYR 12.50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and window guards

Property is also known as

SKY Residence Prai
Citadines Prai Penang Hotel
Citadines Prai Penang Bukit Mertajam
Citadines Prai Penang Hotel Bukit Mertajam
SKY Residence Prai Managed by The Ascott Limited

Frequently asked questions

Does Citadines Prai Penang have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citadines Prai Penang?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Citadines Prai Penang on 21 May 2024 start from £46.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Prai Penang?

Self-parking is free at this property.

Citadines Prai Penang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 2 out of 51 reviews" "
Rating 4 - Poor. 2 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

KOK SHEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location are convenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

NURUL NADIA BINTI

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Fairly clean. Daily room service. Excellent staff. Spacious parking space. Cons: breakfast items not worth it. Can hear the nightclub sound from 12th floor.
Stayed 3 nights in Feb 2024

10/10 Excellent

DENNIS

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

gurmeet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and fantastic room.
Stayed 2 nights in Nov 2023

4/10 Poor

Jimmy

Business traveller, Travelled with partner
Liked: Staff & service
The mattress was too soft, the pillow as well. The room has a weird smell, not to my liking but overall condition is still ok. Price wise, considering the location and room condition, slightly over though.
Stayed 2 nights in Sep 2023

10/10 Excellent

Joycelyn Agnes

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 2 nights in Jul 2023

10/10 Excellent

YONGTZE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious room, friendly staffs.
Stayed 9 nights in Jul 2023

6/10 Okay

Fong

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice rooms. Zero service
I found he room new, large and clean with its own kitchen and living area. Hot water and air conditioning worked well although it was a bit of a pain walking out regularly to get water from the dispenser. What I cannot understand was the piss poor attitude of the staff. ZERO greetings from reception to security to service staff throughout my stay. Unbelievable! I know it is a Citadines and I am not overly fussed by these things, but this really stood out. I might stay again given the quality of rooms but would prefer another hotel if available.
Stayed 1 night in Mar 2023

10/10 Excellent

Shariza

Liked: Cleanliness, staff & service, property conditions & facilities
All good during my stay. Very convenient, strategic location.
Stayed 3 nights in May 2023

10/10 Excellent

Sargunan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.5