Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
72% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveller

Disapointing

Posted 17-Oct-2014
Pros: Central location
Cons: Everything
Location: Excellent location
No water - this was 2 weeks after my first visit with same problem. Bed linen threadbare and grey - very worn and unappetizing.
1 out of 5
by A verified traveller

Don't go there!

Posted 17-Oct-2014
Pros: Central location
Cons: Attitude of staff. Water supply.
Location: Excellent location.
Because of problems wit expedia I phoned the night before to check our reservations and the receptionist told me there was no booking for me and to call back later. She then said she'd made a mistake: I did have a reservation. I stressed 2 twin rooms. On arrival there was one double bedded room for me. She said I would have to pay more for twin rooms - both rooms paid for 2 months before. No towels in room and she didn't know where to find them. No water, neither hot or cold. The next morning the lift didn't work and the receptionist needed to be forced into helping to bring down the bags. We had chosen Ritz for its lifts - 2 elderly people with us. The breakfast room is only accessible on foot.
3 out of 5
Recommended
for Families
by Arce Ifrom LA

Location

Posted 14-Aug-2014 on Hotels.com
I like the style old building & location
4 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

Good value

Posted 29-Dec-2013 on Hotels.com
The hotel location was very convenient. Breakfast was great. The staff were very helpful. The rooms were a little bit shabby but it wasn't a problem. Overall we were happy to stay there.
1 out of 5
by Hector

just no good

Posted 01-Dec-2013
Pros: I never check in.
Cons: No idea.
No experience. there was no body in the front desk to receive the guest.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location/Exceptionally helpful staff

Posted 17-Nov-2013
Within walking distance to all tourist relevant subways, bus stations and neighbourhoods.
3 out of 5
Recommended
for Students
by A verified traveller

Posted 07-Nov-2013
Pros: breakfast, location
3 out of 5
Recommended
for Students
by A verified traveller

This traveller left a rating score only Posted 07-Nov-2013
4 out of 5
Recommended
by Yvesfrom Luxembourg

Great location

Posted 03-Nov-2013 on Hotels.com
Old fashioned hotel, with some charm from the early 20th century, extremely well situated close to Florida street, Congress, Colon Theater, Plaza de Mayo... Easy access to metro and bus.
2 out of 5
by Chrisfrom Sydney

Rooms don't look anywhere as nice as the photos

Posted 08-Oct-2013
Pros: Location
Cons: This Hotel is in urgent need of refurbishment
I'm surprised I stayed in the same hotel after reading all the positive reviews. We booked a superior room for our 6 night in Buenos Aires it was in a disgraceful state, the sheets hadn't been washed properly the floor was dirty and their was a foul smell coming from the drain in the bathroom. The bathroom was disgusting and in a state of disrepair, the toilet was ancient and of course didn't flush properly. After complaining twice to reception the staff gave us an alternate room and were apologetic, we were given a quad share room which was a big improvement in comfort and cleanliness but it was still below par, considering what we paid, in my opinion. The building is very old and hasn't been refurbished in a long time which is quaint in some respects, but unsafe and unhygienic in others. Plumbing is old and corroded, electrical cabling coming out of the walls and there is mold every where. In our new room; the noise from the street was irritating, Wi Fi was very slow and kept dropping out, TV remote didn't work, towels weren't changed the whole week until we specifically requested it at reception, etc. The best thing about this hotel is the location (close to all the major attractions and transport) and the staff were friendly most of the time but there are plenty of other hotels near by for similar pricing. I definitely would not stay in this hotel again and I would not recommend booking a private room in this place.