2 restaurants, breakfast served

Reviews of Loi Suites Recoleta Hotel

4 out of 5
Loi Suites Recoleta Hotel
Vicente Lopez 1955, Buenos Aires, Capital Federal

Reviews

9.2

Wonderful

Rating 10 - Excellent. 408 out of 674 reviews" "
Rating 8 - Good. 223 out of 674 reviews" "
Rating 6 - Okay. 28 out of 674 reviews" "
Rating 4 - Poor. 8 out of 674 reviews" "
Rating 2 - Terrible. 7 out of 674 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect hotel to be in the middle of the action.
Stayed 2 nights in Mar 2024
Response from Gloria on 4 May 2024
Thank you for your review, Gloria! It's great to hear that you found our Hotel has been the perfect hotel for your staying. Your feedback is appreciated. Kindly regards, Mariela Curiel. Guest Service.

10/10 Excellent

Stephen, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
This is the fourth time I have stayed at this hotel, and it has always provided excellent service from warm and attentive staff.
Stayed 1 night in Apr 2024
Response from Stephen on 28 Apr 2024
Thank you for your review, Stephen. We appreciate your loyalty as a returning guest our Hotel. We're glad to hear you enjoyed your staying. Your feedback is greatly valued. Kindly regards, Mariela Curiel. Guest Service

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Patrick on 22 Apr 2024
Thanks a lot Patrick for your calification. It's a pleasure to serve you. We hope you visit us soon! Kindly, Mariela Curiel. Guest Service.

8/10 Good

craig

Stayed 1 night in Mar 2024
Response from Craig McCoy on 11 Apr 2024
Good Morning Mr. Mccoy. It was a pleasure to attent you. We hope you come back soon. Kind regards, Mariela Curiel. Guest Service.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from John on 30 Mar 2024
We thank you for choosing our establishment for your recent stay. It was a real pleasure to have you as our guest and we are glad to hear that you enjoyed your experience with us. We look forward to having the privilege of welcoming you back in the future and providing you with another memorable experience. Kind regards. Mariela Curiel. Guest Service

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff and good breakfast.
Stayed 2 nights in Feb 2024
Response from Larry on 7 Mar 2024
Thank you for your review, Larry! We are glad to hear that you enjoyed our Hotel. If you have any other feedback or need assistance, feel free to reach out to us. We hope to welcome you back soon! Kindly. Mariela Curiel. Guest Service.

10/10 Excellent

charlotte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very nice hotel.
Stayed 2 nights in Mar 2024
Response from Charlotte on 7 Mar 2024
Thank you for your positive feedback! We are glad to hear that you enjoyed our Hotel. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable experience in the future. If there's anything else we can help you with, don't hesitate to let us know. Regards. Mariela Curiel. Guest Service

10/10 Excellent

gaston

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Gaston on 2 Mar 2024
Gracias por su reseña Gastón. Esperamos tenerlo muy pronto, nuevamente de visita. Saludos cordiales. Mariela Curiel. Guest Service

8/10 Good

Larry

Travelled with group
Liked: Amenities
Good hotel, good breakfast great location. Starting to show its age but clean and comfortable.
Stayed 1 night in Feb 2024
Response from Larry on 26 Feb 2024
Thank you for sharing your feedback about your recent stay with us. We're delighted to hear that you found our hotel to be good overall, with a great location and a satisfying breakfast experience. We understand your observation about the property showing signs of age, and we appreciate your understanding that despite this, we strive to maintain cleanliness and ensure our guests' comfort. Your comments are valuable to us as they help us identify areas where we can improve. We're continuously working to enhance our facilities and services to provide the best possible experience for our guests. We hope to have the opportunity to welcome you back in the future and demonstrate our ongoing commitment to your satisfaction. If there's anything specific you believe would enhance your experience during a future stay, please feel free to let us know. Thank you again for choosing to stay with us! Kind Regards, Mariela Curiel. Guest Service

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from John on 22 Feb 2024
Thank you very much John for your comment! We hope you visiting Us soon. Regards. Mariela Curiel. Guest Service.

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful!
Beautiful and very convenient hotel in the heart of Buenos Aires.
Stayed 2 nights in Feb 2024
Response from Norma on 8 Feb 2024
Thanks you Very much Norma for your review. It's a pleasure to hear that our guest enjoy all our products. We hope you come back soon. Cordially, Mariela Curiel. Guest Service

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent find for pre-cruise stay We loved this hotel! Room was very comfortable, staff was extremely helpful in getting cabs for us, dinner reservations, giving directions. They are 1 block from entrance to Recoleta Cemetery, 3 blocks to office for hop-on, hop-off and many restaurants within 5 minutes. The hotel restaurant is lovely, breakfast was wonderful in the light filled atrium. Highly recommend.
Stayed 2 nights in Feb 2024
Response from Ellen on 8 Feb 2024
Thank you, Ellen. We're glad you had an excellent stay at our Hotel. Our staff aims to provide friendly and helpful service, from arranging transportation to making reservations.We appreciate your recommendation and hope to welcome you back soon. Cordially, Mariela Curiel. Guest Service.

10/10 Excellent

charles

Liked: Cleanliness, staff & service
Courteous and helpful
Stayed 2 nights in Feb 2024
Response from Charles on 8 Feb 2024
Thank you very much Charles for your review. Our team strives to provide excellent customer service to ensure a pleasant experience for our guests. We hope to welcome you back soon. Best Regards. Mariela Curiel. Guest Service.

10/10 Excellent

Alma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jan 2024
Response from Alma on 25 Jan 2024
Thank you for your valuable review, Alma. We appreciate your feedback about our Hotel. We are also glad that you consider us for your next visit to our country. You are absolutely welcome! Cordially, Mariela Curiel. Guest Service

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Thomas on 25 Jan 2024
Thank you Thomas for your valuable review. We hope to welcome you back soon and provide you with an even better experience. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Enkeleda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location , friendly and style
Stayed 1 night in Dec 2023
Response from Thank you on 19 Jan 2024
Thank you, Enkeleda, for sharing your experience with us! We are glad to hear that you had a great experience during your stay. We look forward to welcoming you back. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Dar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Excellent stay. The staff is friendly and helpful. The breakfast has a great variety. Can’t beat the location. Central and walking distance to restaurants and sights. Awesome. Would stay again.
Stayed 4 nights in Dec 2023
Response from Greetings on 19 Jan 2024
Dar, thank you very much, for sharing your experience with us! We are glad to hear that you had a great experience during your stay. We look forward to welcoming you back. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Jessica

Great location. Simple but elegant. Would recommend.
Stayed 1 night in Dec 2023
Response from Thank you on 19 Jan 2024
Thank you, Jessica, for sharing your experience with us! We are always improving to make our customers feel at home. A pleasure to have you with us again. Best regards.Mariela Curiel. Guest Service

10/10 Excellent

Ezequiel

Stayed 1 night in Dec 2023
Response from Eze on 25 Jan 2024
Ezequiel, thanks a lot for your valuable review. We hope to welcome you back soon and provide you with an even better experience. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Hesum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is also located in a great neighborhood.
Stayed 2 nights in Dec 2023
Response from Hesum on 25 Jan 2024
Thanks a lot Hesum, for your valuable review. We hope to welcome you back soon and provide you with an even better experience. Best regards, Mariela Curiel. Guest Service.

8/10 Good

MARCO, SPRING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Marco on 25 Jan 2024
Marcos. Thank you for your valuable review. We hope to welcome you back soon and provide you with an even better experience. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Shylene, San Juan

Stayed 3 nights in Nov 2023
Response from Shylene on 25 Jan 2024
Shylen. Thank you for your valuable review. We hope to welcome you back soon and provide you with an even better experience. Best regards, Mariela Curiel. Guest Service.

10/10 Excellent

Oscar F, Doral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Suites are comfortable. Friendly staff, good Customer service. We have a couple of issues with our suite, all of them were addressed as expected and quick. Cozy breakfast area. Recommended.
Stayed 4 nights in Sep 2023
Response from Guest Service on 3 Oct 2023
Thank you Oscar for your comments which I'll share with the staff. We look forward to your next visit. Cordially, Ana

10/10 Excellent

William A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location. Has a pool, a gym, and hot tubs. Nice restaurant on-site. Very convenient to the Ricoleta sites including museums and the cemetery.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ronald

Stayed 2 nights in Jul 2023
Response from Rosa Maccari. on 23 Aug 2023
Buenas tardes Ronald.Muchas gracias por dejar su puntuación.Nos alegra que la experiencia en Loi Suites Recoleta haya sido positiva.Saludos cordiales.

10/10 Excellent

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent overall, and the patio is beautiful.
Stayed 7 nights in May 2023
Response from Rosa Maccari. on 17 May 2023
Buenas tardes Gladys.Nos alegra mucho que haya disfrutado la estadía en el hotel.Gracias por dejar su comentario.Saludos cordiales.

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loi Suites was a lovely hotel, clean, accommodating and a wonderful place to stay. I would recommend this as a great place to stay and enjoy all Buenos Aires has to offer!!!
Stayed 3 nights in Apr 2023
Response from Rosa Maccari. on 13 Apr 2023
Good morning Mary.We are glad that you enjoyed the hotel and the city.Thank you very much for leaving your comment and score.Best regards.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Too expensive
There was a big stain on the carpet and the bed was bumpy. The room above us was throwing a ball on the floor or wall? Not sure but it was noisy and loud. The only thing that was good about the hotel is the location. It's right next to the mall and world famous cemetery.
Stayed 2 nights in Apr 2023
Response from Rosa Maccari on 6 Apr 2023
Good morning.I hope you are fine. I would like to know your name or the number of the room you occupied to try to identify the problem and give it a solution.We are very sorry that the experience has not been to your liking and we apologize for it.Best regards.

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally recommend. Great staff in a great neighbor
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 30 Mar 2023
Good evening Bill.Thank you very much for your comment and score.Best Regards.Rosa Maccari

10/10 Excellent

Maria Salome

Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 19 Apr 2023
Buenas tardes María Salomé.Nos alegra que la experiencia en Loi Suites Recoleta haya sido satisfactoria!Gracias por dejar su puntuación.Saludos cordiales.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel good area
Stayed 4 nights in Mar 2023
Response from Rosa Maccari. on 29 Mar 2023
Good morning Jim.We are glad that you enjoyed your stay.Thank you very much for your score..Best regards.

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Rosa Maccari. on 17 Apr 2023
Buenos días Paul.Nos alegra que haya disfrutado su estadía en el hotel.Muchas gracias por dejar su puntuación.Saludos cordiales.Good morning Paul.We are glad that you enjoyed your stay at the hotel.Thank you very much for leaving your score.Kind regards.Rosa Maccari.

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel in a good area. Excellent breakfast!
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 17 Mar 2023
Good afternoon Christopher.We are glad that you enjoyed your stay and the services provided by the hotel.Thank you very much for leaving your comment.Best regards.

10/10 Excellent

Rex

Stayed 5 nights in Mar 2023

10/10 Excellent

Eton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and within walking distance to many tourist spots, and shopping mall, bat and restaurants. The only downside is you can hear loud music on Sat evening from the bars. The receptionists (both Cameila and Lucia) are so helpful, especially Lucia, she helped me to arranged all the complex transfers in between the airport and the hotel.
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 13 Mar 2023
Good morning Eton.We are glad that you enjoyed the hotel and the services provided.Thank you very much for your detailed and kind comment.Best regards.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, walking distance to many restaurants and a mall. Room is large and comfortable. Staff is amazing, helpful in every way. I would definitely stay here again.
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 13 Mar 2023
Good morning Peter.We are glad that you enjoyed your stay at the hotel.Thank you very much for leaving your comment.Best regards

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had a 3 night stay here while exploring the city and then returned here after trip to Bariloche. It was like coming home. Lovely efficient and friendly staff, from the doorperson to the bartender. Also stored our big luggage while in Patagonia which solved big issue. Would strongly recommend Loi Suites Recoleta to clients, friends and family. Always greeted with a smile!!
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 13 Mar 2023
Good morning Dawn.Thank you very much for your kind comment. I will certainly share it with the staff. They are the ones who achieve the satisfaction of our guests!It is a great joy to know that Loi Suites makes you feel at home.Best regards

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Truly enjoyed the atrium ambiance for breakfast and the pool. Junior Suite was clean comfortable and had all we needed. Area around the hotel was good as well. Lots of restaurants, shopping mall and the cemetary occupants were very quiet :D. Spa could be utilized and promoted more, perhaps some soft music playing, a bit more spa like ambiance etc. The massage was wonderful!!!
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 10 Mar 2023
Good afternoon Donna.We are very happy that you enjoyed the hotel and the services provided.Thank you for leaving your kind comment.Best regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, Clean, and Convenient, but A bit Noisy
The hotel is lovely and very clean. The rooms are tastefully decorated and spacious, the beds are comfortable, and the service is top-tier. The breakfast buffet is plentiful and varied. The hotel is with easy walking distance to shops and restaurants. There's only one downside: the Luxury Vinyl Tile flooring in the rooms means there's a lot of noise from the room above you. Scraping of chairs, walking in hard-soled shoes... The noise woke us up several times. Ask for a room on the 12th floor to avoid it.
Stayed 3 nights in Mar 2023
Response from Rosa Maccari on 8 Mar 2023
Good morning Susan.Thank you very much for your detailed and kind comment.We look forward to your visit on your next trip to Buenos Aires.Best regards.

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and a friendly staff
Stayed 1 night in Mar 2023
Response from Rosa Maccari. on 6 Mar 2023
Good morning Pamela.We are glad that you enjoyed your stay with us.Thank you very much for leaving your comment and score.Best regards.

8/10 Good

Tulio, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service, although the room had no pillows, the ones they brought were too fluffy and soft, uncomfortable, like not using a pillow at all
Stayed 2 nights in Mar 2023
Response from Rosa Maccari. on 6 Mar 2023
Good Tulio.Thank you very much for leaving your comment and observation. We will certainly take it into account. Our goal is to achieve the comfort of our guestsBest regards.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, close to restaurants, next to the Recoleta Cemetery. Money exchange house next door. Staff is amazing, friendly and helpful. On site restaurant is very nice with excellent breakfast. We would definitely stay here again.
Stayed 2 nights in Feb 2023
Response from Rosa Maccari on 1 Mar 2023
Good morning Peter.We are very glad that you enjoyed your stay at the hotel.Thank you for your kind comments. I will definitely share them with the team!We look forward to seeing you soon!Best regards. Rosa Maccari

10/10 Excellent

John

Stayed 1 night in Feb 2023
Response from Rosa Maccari. on 6 Apr 2023
Good morning John.We are very glad that you enjoyed your stay with us.Thank you for leaving your score.Best regards.

10/10 Excellent

Geiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 2 nights in Feb 2023
Response from Rosa Maccari. on 11 Feb 2023
Good morning.We are glad that you enjoyed your stay.Thanks for leaving your comment.Best regards.Rosa Maccari

10/10 Excellent

Mark, NEW YORK

Liked: Staff & service, amenities, property conditions & facilities
Wonderful accommodations
Stayed 1 night in Feb 2023
Response from Rosa Maccari on 13 Feb 2023
Good morning Mark.We are glad that the experience at Loi Suites Recoleta has been satisfactory!Thanks for leaving your comment.Best regards. Rosa Maccari

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities
Very clean. First class hotel.
Stayed 1 night in Jan 2023
Response from Rosa Maccari. on 6 Feb 2023
Buenos días Andrés.Muchas gracias por dejar su comentario.Nos alegra que haya disfrutado su estadía.Saludos cordiales

10/10 Excellent

ANDRES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike about Loi suites. Best in town for the price!
Stayed 2 nights in Feb 2023
Response from Rosa Maccari. on 9 Feb 2023
Good morning Andrés..We are very glad that you enjoyed your stay with us.Thanks for leaving your comment!Best regards.Rosa Maccari

8/10 Good

Larry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurants and bars close. Near the Recoleta. Nothing bad nothing special hotel
Stayed 1 night in Feb 2023
Response from Rosa Maccari. on 6 Feb 2023
Good morning Larry.Thank you for leaving your comment and score.We are glad that you enjoyed the hotel and the services.Best regards

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2023
Response from Rosa Maccari. on 6 Feb 2023
Buenos días Daniel.Muchas gracias por dejar su puntuación.Nos alegra que su experiencia en loi Suites Recoleta haya sido positiva.Saludos cordiales

10/10 Excellent

jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location -- close to restaurants, great shopping area, safe neighborhood. Friendly and courteous staff. I have stayed at this hotel many times now and will probably stay there again on my next trip to buenos aires.
Stayed 1 night in Jan 2023
Response from Rosa Maccari on 2 Feb 2023
Good morning Jacqueline.We are glad you enjoyed your stay!Thank you very much for leaving your kind comment.We will be waiting for you on your next visit to Buenos Aires.Best regards.