After a 13 hour flight from London, we arrived at Europlaza just before the official check-in time. Fabian, the duty receptionist, explained that we could go up shortly but, instead of just asking us to take a seat in the lobby, took the opportunity of explaining where the sights were, provided us with a map and answered several questions - all in excellent English.
The room was on the fourth floor on the corner, so there were two windows, both of which opened. However, the airconditioning unit was quiet, efficient and easily controlled. The bathroom was well equipped, with an enormous spa bath (which we didn't use) with a shower over the bath. A good supply of hot water when it came through, but not a great pressure.
The bed was comfortable and the room had a desk and chair which was useful for using my netbook. The wif-fi signal was strong and no interuptions to the service. There was little in the way of storage space - not even a shelf under the bedside table.
Breakfast is included in the price. A good selection of cereals, breads and pastries, cold ham, hard-boiled eggs and cheese. There were small glasses with fresh fruit salad. Also a toaster and sandwich maker. The waiter, who was friendly and welcoming, kept supplies topped up and had a watchful eye on guests arriving and leaving, so the tables were cleared and relayed promptly. For families with children, he took trouble in ensuring they had a highchair, etc.