Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
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Reviews of Moonlight Inn

2 out of 5
Moonlight Inn
215 Pleasant St, Brunswick, ME

Reviews

7.8

Good

Rating 10 - Excellent. 190 out of 582 reviews" "
Rating 8 - Good. 195 out of 582 reviews" "
Rating 6 - Okay. 125 out of 582 reviews" "
Rating 4 - Poor. 46 out of 582 reviews" "
Rating 2 - Terrible. 26 out of 582 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will def stay again.
Stayed 2 nights in May 2024

6/10 Okay

jesse

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures trick you by looking really nice. But one you walk into looking run down room and for some reason the whole room is very moist. the bathroom curtains have mold and rust on the heating registers. I'm mostly just disappointed the pictures are so deceiving.
Stayed 1 night in Apr 2024

4/10 Poor

Seth, POWNAL

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Don't bother. The place is in terrible condition, and our room wreaked of some sort of overpowering coverup-perfume deodorizer. When we arrived, our key-card didn't work. When I went to checkout at 10:30 AM—you must checkout by 11:00 AM—the office door was locked. Apparently, the desk personnel must live there because a father-daughter team emerged from nearby, having taken notice of me at the office door. Finally, when I handed him my key-card and announced my final departure he was confused. Oh, brother, you'd be better off pitching a tent.
Stayed 2 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot after a long roadtrip.
Stayed 1 night in Apr 2024

4/10 Poor

Tedrick

Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

6/10 Okay

Jacques

Liked: Staff & service
Disliked: Property conditions & facilities
Mold on bathroom ceiling
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

hank

Liked: Staff & service
Disliked: Amenities
Convenient to downtown. Wifi was garbage.
Stayed 5 nights in Oct 2023

10/10 Excellent

Mary, LYNN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating owners. Clean and quiet!
Stayed 1 night in Oct 2023

4/10 Poor

Richard

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed with the dirty carpet full of stains. The box spring was encased in a white sheet that was brown with dirt and stains.
Stayed 1 night in Oct 2023

8/10 Good

Anthony

Stayed 1 night in Oct 2023

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay, especially since the price was low. I think its good value for the cost.
Stayed 2 nights in Oct 2023

8/10 Good

Donald

Liked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and run down. Could feel every spring in the bed. Bathroom had a solvent turpentine smell that gave me a head ache. Arrived at 8pm internet down before 9.
Response from GM on 8 Oct 2023
We are sorry for the inconvenience. Thank you for the feedback.

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Location was convenient. Property was run down and furnishings were below standard. Mattress needs replacement. Cleaning agent had undesirable chemical smell and needed to replaced. Bathroom vanity was useless for personal items. Would not recommend this property.
Stayed 1 night in Oct 2023
Response from GM on 7 Oct 2023
Thank you for feedback.

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 2 nights in Oct 2023
Response from GM on 8 Oct 2023
Thank you for the feedback! We appreciate it!

8/10 Good

JULIE

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Too many cigarettes butts everywhere. Too many men around made me uncomfortable but they were not bothered us. They look like they have lived there for a long time. Their belongings are sitting outside by the door.
Stayed 1 night in Sep 2023

8/10 Good

yan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Angie

Stayed 1 night in Sep 2023

4/10 Poor

Paul

Disliked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is older, but clean, quiet, easy parking, comfortable bed and everything you need in the room. The staff was always available and very helpful. The room was good value for the money. We were in the area for a wedding and it was the perfect location for us.
Stayed 2 nights in Sep 2023

2/10 Terrible

Faith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty, the satellite tv kept cutting out, no food or breakfast options. Would not go back there!
Stayed 15 nights in Sep 2023

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
It was very comfortable and quiet, The room smelled a bit musty but once the ac was on it helped. I would stay again, affordable compared to most other places.
Stayed 1 night in Sep 2023

8/10 Good

Lynette

Disliked: Property conditions & facilities
Quiet but really close to dinning and shopping
Stayed 2 nights in Sep 2023

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Li

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Derek

Okay for one night
Wouldn’t recommend to friends or family. Enough said.
Stayed 1 night in Jul 2023

10/10 Excellent

Denise

Stayed 1 night in Sep 2023

2/10 Terrible

Bonnie, Saint John

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible, the room was filthy, smelled horrible. Carpet looked it hadn't been cleaned since it was put in 20 years ago. I went to the local walmart immediately and spent $100 on cleaning supplies and bedding. We were in a room surronded by workers that decided to party and stand outside our room at 3 a.m.talking. Never again. My husband has told me im never allowed to choose accommodations again.
Stayed 2 nights in Sep 2023
Response from Henna on 9 Sept 2023
Thank you so much for your review for your recent stay at our hotel. I apologize for all the inconvenience you faced. We would have been able to help you out during your stay if you had brought it to our attention. I appreciate your comments and will be working to implement it. Once again, I'm sorry for your recent stay.

10/10 Excellent

James, HILTON HEAD ISLAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, simple place to stay. Front Desk person was pleasant and easy to talk with. Basic simple room, but clean and quiet. The drop box for the key was just an open box. I recommend this place to stay.
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Michael, Whites Lake

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was old, but fine. The bathroom had a folding closet door and literally zero storage in the washroom for your toiletries. Beds, however we’re comfy and shower was good. Outside the room was filthy and rowdy. There are folding tables set up outside of some rooms full of old booze containers and other trash. Also yelling outside until the middle of the night. I think some of the ‘clientele’ live there.
Stayed 1 night in Sep 2023

4/10 Poor

Dima

Stayed 1 night in Sep 2023

4/10 Poor

Yolanda

Travelled with partner
Disliked: Property conditions & facilities
Location was convenient, right off the highway; though Google maps wants you to take a detour to get there though motel is right off the ramp. Price was right for just needing a bed to sleep in. Some updates were done, but it was in need of paint and modernization. Bed was clean and pretty comfortable. Honestly, I would not book again. But if your just looking for a clean bed to sleep, this would suffice.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a good night sleep. Quiet, clean and value.
Stayed 1 night in Aug 2023

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service
A little tricky getting to it off the main highway. It isn't a 5 star joint but provides good value for the money.
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had problems with wifi, but the staff fixed it. Place is old, but very well maintained, looks recently remodeled. Looks family owned, very nice folks.
Stayed 4 nights in Aug 2023

4/10 Poor

Paula

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was expensive for the quality. Looking out the window there was trash. The room was damp and smelled like insect spray. The place was badly in need of updating. The reception folks were friendly and recommended a good restaurant. There was a microwave in the room which was very useful. The location was fine.
Stayed 1 night in Aug 2023

6/10 Okay

Marie-Pier

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Lee

Travelled with partner
Liked: Cleanliness, staff & service
This is a very dated motel and was also expensive for the lodging quality. It was clean and functional, but very dated. Could use an over-all remodeling.
Stayed 1 night in Aug 2023

2/10 Terrible

Kaylyn

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
property wasn’t very clean
Stayed 1 night in Aug 2023

8/10 Good

Judy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean older motel
Clean older motel was great from our two night stay will stay her again :) You can tell the owner is put work into the place with a new roof and going room to room to do updates
Stayed 3 nights in Jul 2023

10/10 Excellent

Jason

Nice place
Stayed 4 nights in Jul 2023

6/10 Okay

Adam

Business traveller
Liked: Staff & service
Disliked: Amenities
TV didn’t work, no alarm clock, bed was very uncomfortable
Stayed 1 night in Aug 2023
Response from Pratham on 4 Aug 2023
Thank you for your feedback. Apologies for the inconvenience, we would've loved to fix the tv and provide an alarm clock if we were given a chance.

6/10 Okay

Helena

Liked: Cleanliness, staff & service
Basic one star motel. But very clean. Staff was nice.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Michael

Travelled with family
Nice place. Great value
Stayed 1 night in Jul 2023

2/10 Terrible

David

Stayed 1 night in Jul 2023