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Reviews of Charles Wesley Motor Lodge

2 out of 5
Charles Wesley Motor Lodge
302 N Park Dr, Broken Bow, OK

Reviews

7.4

Good

Rating 10 - Excellent. 84 out of 277 reviews" "
Rating 8 - Good. 83 out of 277 reviews" "
Rating 6 - Okay. 59 out of 277 reviews" "
Rating 4 - Poor. 26 out of 277 reviews" "
Rating 2 - Terrible. 25 out of 277 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matias

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay comfortable beds clean room friendly staff.
Stayed 2 nights in May 2024

10/10 Excellent

Whitney

Stayed 1 night in Apr 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don't let the flashy picture of the pretty lobby fool you -- this is an older building, and it's been around the block. The owner was very friendly. Housekeeping was provided and they were accommodating. Everything was acceptably clean and the price was reasonable. However, the furnishings are old. There are no sheer curtains, so your options are wide open daylight or blackout. There are no lamps, so the lighting in the room in the evening is super harsh (we had to keep the potlights off and turn on the bathroom light). The beds are all on metal bases, so sitting on them or rolling over at night sounds like someone kicking a file cabinet. The bedspreads are likely the original bedspreads used when this place first opened (don't look at the undersides, yikes!). All in all, this place was clean and cheap enough to serve our purpose, but we likely wouldn't book again unless we had no other choice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tim, WENTZVILLE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and peaceful
Stayed 3 nights in Mar 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities
The staff was very friendly, rooms were clean and close by to a Mexican restaurant. Quiet Will stay again.
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute apportionments and great location.
Stayed 1 night in Mar 2024

10/10 Excellent

Nestor M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Owner was very helpful when i needed color copies, he directed me to the city library, and was able to accomplish the task. He also sat down with me and my client to give and overview of the town... again when out of his way to be informative for a prospective commercial buyer.
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

4/10 Poor

david

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There was a used condom wrapper and M&M's on the floor under one of the beds. How does that get missed?? Called and confirmed a late check in. When we arrived the office was closed. Rang door bell and heard knocking from window. Come on it was cold outside and this guy is talking to me through the glass. Seemed put out. Stayed here once before and thought the quirky ambience was charming. But used Mangum wrappers on the floor in "clean" room is where I draw the line.
Stayed 1 night in Dec 2023

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Coffee pot broken. Brought second pot. Water came out through cord. Brought new one. Noisy up stairs room. Like fighting. They left. Refrigerator freezer clogged and filled with ice.
Stayed 2 nights in Sep 2023
Response from Jay on 23 Oct 2023
I am sorry to see your review. We try very hard to accomidate each guest and make each stay a positive and memorable one. We hope to see you again soon.

2/10 Terrible

John

Disliked: Staff & service
Stayed 2 nights in Sep 2023
Response from Jay on 23 Oct 2023
I am sorry to see your review. We try very hard to accomidate each guest and make each stay a positive and memorable one. We hope to see you again soon.

4/10 Poor

Agnes

Liked: Property conditions & facilities
Disliked: Staff & service
When I arrived at the hotel, the microwave was dirty and the refrigerator. The microwave and refrigerator needs to be updated along with the comforter. I y try old the front office staff and she came up and carried her best to clean up the refrigerator and microwave. She said she would let the owner know. When I checked out a member of housekeeping was there and when I told her about it. It was like she didn’t care. I will not be returning since the rooms are halfway clean
Stayed 2 nights in Sep 2023

6/10 Okay

Alicia

Travelled with partner
Liked: Staff & service
The location is great! Be mindful of how much you're paying for this location. While it's a steal, there's also a reason. While not a make-or-break for your decision, items are not the latest and greatest. The exhaust fan in the bathroom was quite loud. Housekeeping overlooked a few things - trash on the floor from previous guest and desk chair seat fell through. To be able to offer this location at the price they do, your room's AC will not be on upon arrival. Get ready for a walk-in sauna. Be prepared to drop your luggage, kick the AC on, and go explore for a while. Maybe it's the bed frame, maybe it's for entertainment, but the bed sounded as if a piece of tin was under it. Sound effects? The staff was great! Very helpful.
Response from jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from jay on 23 Oct 2023
I am sorry to see your review. We try very hard to accomidate each guest and make each stay a positive and memorable one. We hope to see you again soon.

8/10 Good

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean experience
Our stay was great. The room was very clean and looks to be getting updated. Everyone was friendly and it was just a great experience. Will be booking with them again and again!
Stayed 2 nights in Jul 2023
Response from jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Tu

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Would not stay here again.
This is the 1st lodging that does not have shampoo or soap for their guests..??? Went to the front desk to ask for some, they did not know where it is.. lol... Hair was all over the sink.. Egg and whatever it was,, still sitting in the mini fridge.. wth?.. Room is smell like drugs or smoking or something... since we only stay 1 nite,, we did not want to move to another room. Well,, 1st time and last time..:(
Stayed 1 night in Jul 2023
Response from Jay on 23 Oct 2023
I am sorry to see your review. We try very hard to accomidate each guest and make each stay a positive and memorable one. We hope to see you again soon.

10/10 Excellent

ascencion

Liked: Cleanliness, staff & service, property conditions & facilities
They have been doing some improvements.
Stayed 2 nights in Jul 2023
Response from jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service
Beautiful flower beds. Needs to update curtains and bedspreads but great remodel on the rooms and bathrooms.
Stayed 1 night in Jul 2023
Response from jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

2/10 Terrible

Nelson Vega and Vanesa

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad services and rude people.
Stayed 3 nights in Jul 2023
Response from Jay on 23 Oct 2023
I am sorry to see your review. We try very hard to accomidate each guest and make each stay a positive and memorable one. We hope to see you again soon.

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and clean!!! The air conditioner was not on and it took hours for the room to cool down only negative.
Stayed 1 night in Jun 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

8/10 Good

Tim

Stayed 1 night in Jun 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

kristina

Stayed 1 night in Jun 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property and room was very clean.
Stayed 3 nights in Jun 2023
Response from Jay on 30 Jun 2023
Thank you

10/10 Excellent

Ginger

Stayed 1 night in Jun 2023
Response from Jay on 30 Jun 2023
Thank you

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
That the lady at front desk was a sweetheart, plants nice
Stayed 1 night in Jun 2023
Response from Jay on 30 Jun 2023
Thank you, Linda is amazing.

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for price
Manager and staff was very friendly TV channels where blurry could hardly watch the TV
Stayed 3 nights in May 2023
Response from Jay on 30 Jun 2023
Thank you, we will look into it.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older property but was very clean and bed was very comfortable. Staff was very kind and helpful. If you like Mexican food try Papa pablanos right there next to the hotel.
Stayed 2 nights in May 2023
Response from Jay on 30 Jun 2023
Thank you.

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique old property.
Stayed 1 night in Apr 2023
Response from jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

2/10 Terrible

Nancy

Stayed 2 nights in Apr 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hospitality is on point! The staff went above and beyond to extend my husbands stay an extra night right in the middle of spring break week. His work trip took longer than planned and they were beyond accommodating. If you don’t mind a small town lodge that’s a little dated but still clean and nice, we would recommend staying here. Bonus points for having the best Mexican restaurant in the area right next door!
Stayed 2 nights in Mar 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Mary

Travelled with group
Liked: Staff & service, property conditions & facilities
The owner is very friendly. The rooms are clean and sanitary.
Stayed 1 night in Mar 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

4/10 Poor

Omar

Disliked: Amenities, property conditions & facilities
Found bed bugs in the room… Cabinets were falling apart, tv had so much static I’d almost prefer it was there, room was very outdated for the amount I spent I’d thought I’d spend $30 a night instead of what I actually spent… very, very disappointed. Only redeeming part of was cleaning staff that came in and changed the trash and made the bed. Worst hotel I’ve ever stayed at. Generous 2/10
Stayed 2 nights in Feb 2023

10/10 Excellent

Mark

Travelled with group
Liked: Property conditions & facilities, room comfort
Good stay
The staff was excellent and when one of our rooms had no heat they quickly got us another room. If there was anything that below par it was the shower/bathtub and in all fairness they are in the process of remodeling. Overall I would recommend the hotel to my family and freinds.
Stayed 1 night in Feb 2023
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

David

It was OK but nothing great.
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Suzanne

Liked: Cleanliness, staff & service
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

10/10 Excellent

Karrie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendliness and efficiency of the check in attendant. I loved the comfortable bed, the beautiful woodwork in the rooms, the clean room and bathroom. Best sleep I've had in awhile. It was nice and quiet and peaceful.. Highly recommend!
Stayed 1 night in Nov 2022
Response from Jay on 23 Oct 2023
Thank you for your review. We hope to see you again soon.

6/10 Okay

Stephen L.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Andrew

Stayed 20 nights in Sep 2022

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms check in and out was easy and fast we will stay again next time we are up there
Stayed 1 night in Sep 2022

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great for our trip to the lake for a ski weekend. Linens were a bit old and stained. Bed was comfortable and AC worked nicely.
Stayed 2 nights in Sep 2022

10/10 Excellent

Christopher, Garland

Stayed 2 nights in Aug 2022

2/10 Terrible

Yevonne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Hotel room was filthy and had roaches.
Stayed 3 nights in Jul 2022

6/10 Okay

Savannah

Stayed 2 nights in Jul 2022

2/10 Terrible

Tiffany

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Trashy and not worth it
When I got there at 4pm my room was extremely hot the ac was not working good and there was hair in the shower. I booked a 2 queen room but was given 2 full sized beds. Asked for a different room and they refused. I was supposed to stay 4 nights but after the first night and the room not getting cool I asked for a refund for future nights and they didn't want to give me a refund at first. Said "you're lucky you paid with a card". The staff was extremely rude and wouldn't even give me a receipt when I checked out just kept telling me to get out and leave and was cursing me and my sisters out for asking for a recipe and refund for future nights. 10/10 would not recommend this place at all. Was a very trashy hotel.
Stayed 4 nights in Jul 2022

6/10 Okay

QING

Liked: Staff & service
Stayed 2 nights in Jul 2022

10/10 Excellent

Jiahui

Stayed 2 nights in Jul 2022

6/10 Okay

Morgan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
They lie and say they have a pool but they do NOT have a pool. There is a pool advertised online, photos, and theyll tell you they have one on the phone. When i arrived i asked where the pool was after checking in and they tell me they havent had a pool in years. The staff is very rude as well. The hotel itself is decent and clean.
Stayed 2 nights in Jun 2022

8/10 Good

Amanda

Liked: Staff & service
Stayed 1 night in Jun 2022