Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Covetry

Brief but most enjoyable

Posted 15-Dec-2014
Pros: Everything!!!! Clean, modern cheery atmosphere. Just the thing when one goes Christmas shopping.
Cons: I think it would b e better served with a good coffee maker instead of a machine.
Location: Bristol central was a perfect location, everything we needed as close by-in fact, we walked everywhere. It was great.
My husband and I decided to spend some time in Bristol to do some Christmas shopping, therefore an overnight stay in a comfortable and relaxing hotel was essential to add to the experience. It was a great decision to choose this hotel as the staff were excellent and extremely helpful - especially at breakfast time where my request for more coffee and soya milk were met with speed and efficiency. I would definitely recommend this hotel to all my friends and family.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Kent

Lovely Hotel

Posted 03-Nov-2014
Pros: Location, staff
Cons: The pillows - too flat!
An excellent location close to everything I needed (office, shops!). Restaurant is lovely - food is excellent. Coffee was a bit watery but there are plenty of places to go out and get a decent latte. Staff were very attentive without getting in the way. Room was very clean and welcoming. Pillows were rather flat but that's just a personal preference. Overall a happy customer and will most likely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Swindon, Wiltshire

Best hotel I've stayed at

Posted 01-Nov-2014
Food was yummy, best cocktail I've had, every member of staff was very kind and welcoming, room was fantastic for it's price, facilities were amazing!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Great city hotel

Posted 27-Oct-2014
Excellent night spent here. Staff were all lovely - helpful, friendly and polite. We were upgraded to a huge suite which was a real treat. The room was really lovely, complete with a TV in the bathroom. My 6 year old loved it!
5 out of 5
Recommended
for Everyone
by A verified travellerfrom cornwall

Great for Bristol City break

Posted 20-Oct-2014
Pros: Excellent location for city centre. Good breakfast. Spacey rooms
A well run hotel and appears for the price good value for money
5 out of 5
Recommended
for Business Travellers
by A verified travellerfrom Vancouver

No deposit refund receipt.

Posted 17-Sep-2014
Pros: Clean, friendly and good location.
Cons: See note above.
All good. Except I expect, upon departure to get a receipt returning the hold on my credit card. It is disconcerting walking away not knowing if I'm going to have to go home (in this case, from Bristol to Vancouver), and then argue with someone to get it back. I would like the hold released immediately when I depart and a receipt for the actual, final amount in my hand.
3 out of 5
Recommended
by Ricardofrom Bristol

Baño no muy limpio

Posted 17-Sep-2014 on Hotels.com
Hubiera dado una mejor calificación, pero la regadera no estaba muy limpia que digamos, pues encontré cabello que no era mío...
5 out of 5
Recommended
for Overnight Stay Before Destination
by A verified traveller

This traveller left a rating score only Posted 11-Sep-2014 on Hotels.com
4 out of 5
Recommended
for Families
by sheilads105from Hove

Great City Hotel

Posted 02-Sep-2014 on Hotels.com
All great for a short city break. Could do with softer pillows. Fab breakfast and super parking deal.
5 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 02-Sep-2014 on Hotels.com