Ratings based on 218 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from qatar

City centre hotel

Posted 01-Jul-2015
Good chain hotel close to shopping in Cabot Circus. Food also good quality both in the evening and for breakfast. Room adequate - has everything you need, although a/c was a little noisy and the bed too soft for me. Overall though I would book to stay here again as the location is superb!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Centrally located with convenient NCP facility

Posted 08-Jun-2015
Uneventful stay. ..no problems with very courteous and helpful staff
1 out of 5
by A verified traveller from Shropshire

Poor service and requests ignored.

Posted 01-Jun-2015
Pros: Very little
Cons: Providing the services requested. Paying for a quality brand and receiving poor service is unscceptable
Having requested a room with a bath and an early check in Four months in advance it was not anticipated that neither request would be granted. Poor reception service, man smoking a joint outside the hotel entrance. General quality of service very poor.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2015
Ok. Frukostpersonalen osäkra och vimsiga. Trevlig reception. Syntes väl var städerskan putsat. Städpersonal satt i korridoren och fyllde på tvål i små behållare från en stor. Om detta görs så inte inför gäster.
5 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver

Nice, clean, central, ideal

Posted 05-May-2015
Great breakfast. Staff are okay, don't seem happy or engaged in their work.
5 out of 5
Recommended
for Everyone
by A verified traveller from warrington

Great central location

Posted 15-Apr-2015
Lovely big room. Oversized bed. Great rain shower
1 out of 5
Recommended
for Business Travellers
by A verified traveller

Well below average

Posted 31-Mar-2015 on Hotels
Told me I couldn't have breakfast even though I had paid as part of booking. Very disappointing and won't be staying again
5 out of 5
Recommended
for Couples
by john from Portsmouth

Review title

Posted 20-Mar-2015 on Hotels
Very good stay, all aspects were very good particularly the dining and bar staff.
4 out of 5
Recommended
for Business Travellers
by Peter from Whitstable

Standard hotel chain convenient for roundabout

Posted 20-Mar-2015 on Hotels
A very comfortable room in a slightly disparaging part of Bristol. The nearby surroundings do not encourage exploring but there are great sights and amenities very close by. A slight chemical smell to public areas and some areas could benefit from freshening up.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Great

Posted 17-Mar-2015 on Hotels
Great