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Reviews of Oaks Ipswich Aspire Suites

4.5 out of 5
Oaks Ipswich Aspire Suites
1 West Street, Ipswich, Woodend, QLD

Reviews

8.2

Very good

Rating 10 - Excellent. 266 out of 670 reviews" "
Rating 8 - Good. 247 out of 670 reviews" "
Rating 6 - Okay. 94 out of 670 reviews" "
Rating 4 - Poor. 45 out of 670 reviews" "
Rating 2 - Terrible. 18 out of 670 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Stayed 1 night in Jan 2024

8/10 Good

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Noeline and John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Handy location and very friendly and helpful staff.
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Warm Regards Jodi

10/10 Excellent

Noeline and John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with very friendly and helpful staff
Stayed 4 nights in Oct 2023
Response from Oaks Aspire on 7 Mar 2024
Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.

8/10 Good

Harry, BUNYAN

Liked: Cleanliness, amenities
It’s a bit of an odd property in terms of its configuration, but a pretty good stay. Loved the access to local shops and facilities.
Stayed 2 nights in Oct 2023

10/10 Excellent

Elizabeth

Liked: Property conditions & facilities
Convenient to city centre.
Stayed 5 nights in Sep 2023

10/10 Excellent

bob

Stayed 1 night in Sep 2023

6/10 Okay

Anthony

Travelled with partner
Disliked: Amenities, property conditions & facilities
Communication with Oaks was difficult, off shore. Bath towel had holes in it. View was not what is in picture and told what I would get. Spa did not work and had tiles and a cap and hat should be on the drain was missing waiting for someone’s foot to get caught. TV’s are cheap and picture crap and the bedroom one was size of a computer screen.
Stayed 1 night in Aug 2023

4/10 Poor

Jason

Liked: Cleanliness, property conditions & facilities
I asked for privacy important to me, and I didn't get that, 107 was so noisy and painful all night. Did not enjoy the stay
Stayed 1 night in Aug 2023

8/10 Good

Kathryn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Quick Stay
Just a quick one night stay passing through. We seemed to get upgraded from a studio to a one bedroom apartment which made the value a little better. Our room backed onto the the train line and it could be loud at times. It's ok, but we would probably try somewhere else in the future.
Stayed 1 night in Jul 2023

8/10 Good

Mary, Auckland

Travelled with family
Liked: Cleanliness, amenities
Okay venue but needs dining options
Stayed 5 nights in Jul 2023

8/10 Good

cassandra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location with excellent parking. Supermarket and resturants in walkable distance. Right next to major train line, and near the hospital, so sirens and teain noises mey bother some. so ask for room on non trainline side. Also West street is cut in half by the trainline, so make sure you enter 1 West street on the Sat nav, as searching by name, you end up at a Sushi resturant .
Stayed 4 nights in Jun 2023

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2023

8/10 Good

Paula

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a lovely outlook. The property was quiet and staff helpful and friendly. I would have liked some English breakfast/normal tea in my room.
Stayed 1 night in May 2023

8/10 Good

Kevan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Erica

Liked: Cleanliness, amenities, property conditions & facilities
Modern room with a handy kitchenette and great onsite facilities. Sauna was excellent!
Stayed 2 nights in Apr 2023

4/10 Poor

Annette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was not to the usual Oaks standard. The rooms were dated and cleanliness was low standard. There were no dedicated disability parking areas for guests in the secure parking or parking close to a lift for people with disability. No in house catering was provided or noted in the advertising.
Stayed 1 night in Apr 2023

8/10 Good

Jill

Travelled with family
The rooms were fine but had not been cleaned properly, more of a once over lightly. Things had been cleaned around (eg things not moved), tiles cleaned in middle of floor but edges not for a while. Staff were friendly and property is well located.
Stayed 2 nights in Apr 2023

6/10 Okay

Dean

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Great staff and suitable facilities. The air conditioning systems within the rooms are either very old and very noisy or do not work at all.
Stayed 3 nights in Mar 2023

10/10 Excellent

Kim

Stayed 1 night in Feb 2023

4/10 Poor

Joe

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Extremely small studio room for the price
Stayed 1 night in Feb 2023

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot to stay in Ipswich

10/10 Excellent

Kayleen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely heated pool and spa. No restaurant on site. Steak restaurant nearby. Cafes and shops, supermarkets, 15 minute walk.
Stayed 3 nights in Dec 2022

10/10 Excellent

Clark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Close to shopping centres & restaurants. Secure, undercover parking. Clean & well maintained. Friendly staff.
Stayed 4 nights in Nov 2022

6/10 Okay

Paul

Business traveller
Liked: Cleanliness
One night stay
Incredibly overpriced for what you get the photos online don’t align to how the hotel is it needs an upgrade facilities are worn and the building is dated. Free parking is excellent staff are lovely and check-in and check out was an easy process.
Stayed 1 night in Nov 2022

10/10 Excellent

Clark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Property was cleaned & well maintained. 2 minute drive from shopping centre. 15 minute walk to river side walk & parkland. Undercover, secure parking, short walk to restaurants.
Stayed 4 nights in Nov 2022

6/10 Okay

Brian

Stayed 2 nights in Oct 2022

10/10 Excellent

Kay

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful staff. So helpful
Stayed 4 nights in Oct 2022

6/10 Okay

Trish

Stayed 1 night in Sep 2022

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would recommend without hesitation
Stayed 1 night in Sep 2022

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great heated pool. Definitely the highlight. Felt safe and secure in the building. Lots of restaurants within walking distance
Stayed 4 nights in Aug 2022

2/10 Terrible

Steven, Cholsey

Stayed 1 night in Aug 2022

8/10 Good

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022

8/10 Good

John

Liked: Cleanliness, room comfort
Great location in Ipswich near top of town.
A great week long break based at Oaks Aspire Ipswich, alternating between local area and visiting Scenic Rim. Staff were friendly, room was spacious, facilities were as expected, weather was variable but balcony was large with both an open and covered area. Separate study area was a bonus. Great location near top of town eateries and easy walking distance to Mall & Riverlink.
Stayed 8 nights in May 2022

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very comfortable but book a room on the north side. Terrible noise from trains on the south
Stayed 2 nights in May 2022

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean and the staff were friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean and tidy Would highly recommend
Stayed 1 night in May 2022

8/10 Good

Lawrence

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and friendly. Room was clean and comfortable. The only issue I had was with the parking spots which were a little small.
Stayed 3 nights in Apr 2022

10/10 Excellent

Cushla

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Peter

Stayed 1 night in Mar 2022

4/10 Poor

Peter

Business traveller
Disliked: Amenities, property conditions & facilities
Tv not working in lounge . Balcony door lock not working / not safe . Car parking / access very difficult . Ackward levels , including reception - stairs - no lift at reception level !
Stayed 1 night in Mar 2022

4/10 Poor

Louise

Travelled with group
Liked: Cleanliness
Expecting more.
The TV didn’t work and the trains kept me up half the night. The ammenities were good though.
Stayed 6 nights in Feb 2022

8/10 Good

Ashleigh

Liked: Cleanliness
Stayed 2 nights in Feb 2022

8/10 Good

Craig and Katherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close by to Bake House Steak House and future gourmet restaurants
Stayed 1 night in Jan 2022

10/10 Excellent

Vereen

Travelled with group
Liked: Cleanliness, room comfort
Oaks Aspire.
The Oaks Aspire Ipswich is a good comfortable place to stay.. The one bedroom apartment in which I stayed was elegant with a roomy balcony, a well planned kitchen with a lounge to enjoy.. Located close to all that Ipswich has to offer.
Stayed 1 night in Jan 2022

8/10 Good

Meryl

Liked: Cleanliness, amenities, property conditions & facilities
I found that the first park I was allocated was VERY DIFFICULT TO ACCESS. Fortunately, Brittany in reception changed this for a more easily accesses park. However this was occupied by a resident who had two cars. Again. Brittany came to my aid and sorted it out. Third time lucky! Room was clean and comfortable. Position very convenient. I had a lot of trouble using my key to get in. After four trips down to reception and a change of keys, the man on reception, whose name I don’t remember went up to the room with me and showed me how to get in. The trick is to turn the key in the lock,PHYSICALLY hold the key in that position then use the other hand to turn the handle to open the door. I have never had to have two hands free to open a door before. As I am eighty-two, I didn’t find this convenient as I had to deposit everything I was carrying on the floor before going through this process to actually open the door which had to be held open with one hand as the door had a very strong self- closing fitting, before being able to access the room. Other than this, my stay was great.
Stayed 4 nights in Jan 2022

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
To much like a maze
Stayed 1 night in Dec 2021
Response from Tori W on 24 Dec 2021
Hi Denise, Thank you for your review. If your time permits, I would be grateful for an opportunity to speak with you directly regarding your experience so as to ensure we take corrective action and restore your confidence in our hotel. Please let me know the best way to reach you should you be available to discuss your stay with me. I look forward to the possibility of hearing from you, Best regards, Tori W Front Office Supervisor