All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 643 out of 1004 reviews" "
10 - Excellent
643
Rating 8 - Good. 231 out of 1004 reviews" "
8 - Good
231
Rating 6 - Okay. 66 out of 1004 reviews" "
6 - Okay
66
Rating 4 - Poor. 27 out of 1004 reviews" "
4 - Poor
27
Rating 2 - Terrible. 37 out of 1004 reviews" "
2 - Terrible
37
9.2/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Isaiah
30 Apr 2024
Isaiah
Stayed 3 nights in Apr 2024
Response from Customer Service on 1 May 2024
Thank you for the 5 out of 5 rating, Isaiah!We're thrilled to see how much you enjoyed staying at Hyatt House Branchburg. We look forward to hosting you again in the near future! Thank you again for sharing.
Lynne, it's fantastic to hear that Hyatt House Branchburg is your preferred choice when you're in Orlando. We're pleased to know you find our property impressive. It's always our delight having you stay with us and we look forward to your next visit.
The hotel is in a nice part of New Jersey. You need a car to get to shops etc but its got lot of shops within 30 min drive. We went upto Whippany and on the 10 road there are plenty of large stores like Marshalls.
Mike
Stayed 2 nights in Apr 2024
Response from Customer Service on 29 Apr 2024
Mike, we appreciate your positive comments about your stay at Hyatt House Branchburg. It's lovely to hear you enjoyed our location and found convenience in the variety of shops within driving distance. We hope to see you again soon, perhaps for another shopping trip or just a relaxing stay. Safe travels till then!
Hyatt House was a nice stay. Front desk staff was very friendly. Room was clean. Free breakfast was good as well. Plenty of well lit parking and many restaurants close by.
William
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
William, it's great to know you appreciated your stay at Hyatt House Branchburg. We're pleased that the cleanliness of your room, our commodious breakfast, and strategic location added to your experience. Your comments about our friendly front desk team members mean a lot to us. Looking forward to your future visits.
8/10 Good
Susan
28 Apr 2024
Lot’s going on downstairs but the room was perfectly quiet. Very comfortable.
Susan
Stayed 1 night in Apr 2024
Response from Customer Service on 28 Apr 2024
Susan, it's great to hear that you enjoyed a tranquil setting in your room at the Hyatt House Branchburg. We're delighted that you found the accommodations comfortable. We look forward to welcoming you back on your next visit.
Thanks for the fantastic rating, Lin!It's outstanding we could exceed your expectations during your stay at Hyatt House Branchburg. We're all looking forward to your next stay with us.
Mina, it's wonderful to hear you found Hyatt House Branchburg to be quiet and spotless. We sincerely appreciate your feedback and we look forward to welcoming you back soon.
Staff was very friendly and curious. Room was very clean and spacious.
Daniel
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr 2024
Daniel, it's great to hear that you found our team members at Hyatt House Branchburg to be very accommodating and polite. We're elated to know that you appreciated the cleanliness and spaciousness of our rooms. We hope to welcome you back soon for another enjoyable stay. Thank you for choosing us.
Michael, thank you for choosing to stay at the Hyatt House Branchburg. We are pleased to receive such great feedback and look forward to your return visit. Safe travels till then!
This hotel is fabulous. It is extremely clean, the staff is very kind and helpful. I felt very safe traveling solo for work and almost wish I could stay longer. I stay there for work every now and again and drive a bit farther just to stay in this hotel because it is worth it. There are several dining options near by as well as a bar at the hotel and a large grocery store across the road. I even treated myself to a pedicure at the shopping plaza across the street. Looking forward to staying there again.
margarita
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr 2024
Margarita, it's wonderful to hear how much you enjoyed your stay at Hyatt House Branchburg. We strive to provide a clean and welcoming environment, and we're delighted to know our team members could assist you during your solo travels for work. Your comments about the nearby dining options, our hotel bar, and the convenience of a grocery store close by are greatly appreciated. We are also pleased you were able to take some time for yourself and enjoy a pedicure in the nearby shopping plaza. We're excited to welcome you back for another enjoyable stay in the future.
We entered Hyatt place in GPS and it took us to an appt bldg. need to enter Hyatt Place Branchburg not Hyatt Place Bridgewater
KEN
Stayed 1 night in Apr 2024
Response from Customer Service on 17 Apr 2024
Ken, thank you for your 5-star review. It's fantastic to learn that you enjoyed your stay with us at Hyatt House Branchburg. We appreciate your feedback regarding the GPS details and will look into how this can be improved for future guests. We can't wait to welcome you back in the near future. Safe travels!
Ravinder, your review brings joy to the team at Hyatt House Branchburg. We're thrilled to know that you found the check-in and check-out process seamless. We look forward to serving you again in the future.
Aniya, we notice that your experience at our hotel didn't meet your expectations. We're committed to our guests' comfort and satisfaction and would certainly like the opportunity to learn more about your visit. Your feedback is valuable in our continuous quest to improve our services. Please feel free to reach out to us and share more details of your stay.
Rodney, it's heartwarming to hear that you had an enjoyable experience at Hyatt House Branchburg. Your compliments about our impeccable cleanliness truly uplift our spirits. We look forward to offering you another exceptional stay in the future.
Alexander, it's delightful to know you had a great experience at the Hyatt House Branchburg! We're elated that we could provide you with a five-star stay. Our team members look forward to welcoming you back in the future. Safe travels until then!
Spartak, it's wonderful to know that you regard Hyatt House Branchburg as a nice hotel. We couldn't be happier that you enjoyed your stay and hope to see you again in the future.
The hotel was clean, spacious, and the staff was extremely friendly and courteous.
Dominick
Stayed 2 nights in Apr 2024
Response from Customer Service on 9 Apr 2024
Dominick, it's wonderful to hear that the Hyatt House Branchburg met your expectations with its immaculate and roomy environment. It's gratifying to know our courteous team members contributed to your positive experience. We hope to welcome you back soon!
Barry, it's fantastic to hear you had an enjoyable experience at Hyatt House Branchburg. We appreciate your succinct but powerful review. Looking forward to welcoming you back in the future.
Large hotel. My suite was really nice - very roomy, appointed well.
Only downside was the long, long walk from the suite to the exercise area and the front entrance.
Otherwise, very positive experience.
Linda
Stayed 1 night in Apr 2024
Response from Customer Service on 6 Apr 2024
Linda, thank you for choosing Hyatt House Branchburg for your stay and for sharing your positive experience. We are thrilled to hear you found your suite nicely appointed and spacious. We appreciate your feedback regarding the layout of our facility and will keep it in consideration for future improvements. We're delighted your overall experience was positive and we hope to welcome you back soon.
8/10 Good
Kaveh
5 Apr 2024
Kaveh
Stayed 1 night in Mar 2024
Response from Customer Service on 25 Apr 2024
Kaveh, it's great to hear that your experience at Hyatt House Branchburg was largely positive. Our team appreciates your rating and hopes to exceed your expectations during your next stay. We're committed to continuously improving our services and guest experiences. Thank you for your feedback.
8/10 Good
Mitchi
2 Apr 2024
Liked: Property conditions & facilities
Property has everything you need on the premises
Mitchi
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr 2024
Mitchi, it's wonderful to know that you appreciated the convenience and completeness of Hyatt House Branchburg. We strive to provide our guests with an all-in-one experience, and it seems like we hit the mark for you. We hope to welcome you back on your next visit!
6/10 Okay
Pinky
1 Apr 2024
Pinky
Stayed 6 nights in Mar 2024
Response from Customer Service on 21 Apr 2024
We appreciate the feedback, Pinky.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.
Pros: Clean, safe, complementary breakfast, friendly staff.
Cons: pillows were flat as pancakes.
Heather
Stayed 1 night in Mar 2024
Response from Customer Service on 1 Apr 2024
Heather, it's great to hear that you found Hyatt House Branchburg to be spotless, secure, and appreciated our complimentary breakfast as well as our friendly team members. We regret to hear about your disappointment with the pillows. Your feedback has been noted and we can assure you that comfort is our priority. We hope to have the pleasure of hosting you again and providing a more comfortable stay.
10/10 Excellent
Richard
31 Mar 2024
Liked: Property conditions & facilities
Easy and convenient and clean
Richard
Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar 2024
Richard, we are thrilled to hear that your stay at the Hyatt House Branchburg was both straightforward and satisfying. We take pride in maintaining a spotless environment for our guests. We hope to welcome you back soon for another exceptional experience.
Kristina, thank you for your high rating! It's wonderful to know you had an excellent stay at the Hyatt House Branchburg. Our team always strives to ensure our guests have a enjoyable experience. We hope to have the opportunity to welcome you back in the near future!
Richard, it's wonderful to know you appreciated the breakfast and bar at Hyatt House Branchburg. We aim to offer quality amenities to enrich our guests' stays. Looking forward to welcoming you back soon!
Wendy, thank you for your generous feedback for Hyatt House Branchburg. We are delighted to hear that the cleanliness of our property impressed you and our location was convenient for your travel needs. We hope to welcome you back soon for another enjoyable experience.
Lionel, thank you for sharing your experience at the Hyatt House Branchburg. We're delighted to hear your stay was enjoyable. We look forward to welcoming you back in the future for another top-notch experience.
Nancy, thank you for your excellent rating of the Hyatt House Branchburg. We're thrilled you had a wonderful experience with us. Your positive feedback motivates us to continue striving for exceptional service. We look forward to your next visit.
Chili night but the fire pit is nice to be outside
Steven
Stayed 1 night in Mar 2024
Response from Customer Service on 22 Mar 2024
Steven, it's wonderful to hear you found enjoyment in our outdoor fire pit feature at the Hyatt House Branchburg during the cool evening. We trust it added a cozy touch to your stay. Thank you for your positive feedback and we look forward to welcoming you back.
10/10 Excellent
Allison
21 Mar 2024
Allison
Stayed 1 night in Mar 2024
Response from Customer Service on 11 Apr 2024
Allison, we're thrilled to know you had a wonderful experience at Hyatt House Branchburg. Your 5-star Expedia review speaks volumes about your stay with us. Thank you for choosing our hotel, and we can't wait to welcome you back for another memorable visit.
10/10 Excellent
danley
19 Mar 2024
danley
Stayed 1 night in Mar 2024
Response from Customer Service on 9 Apr 2024
Thank you for sharing, Danley!At Hyatt House Branchburg, we strive to provide exceptional service for each person who walks through our doors. Thank you for sharing your perfect rating with us. We look forward to sharing the same quality experience with you during your next stay with us.
Room was not cleaned before hand blood on floor trash in the fridge horrible experience we left the room early after only being there for 2 hrs
Chris
Stayed 1 night in Mar 2024
Response from Customer Service on 19 Mar 2024
Chris, we're sorry to hear about the challenges you encountered during your stay. We deeply regret that the room did not smell pleasant and you were unable to enjoy your time with us. We will take the necessary measures to address the issues you've raised regarding cleanliness and previous guest items left behind. We hope for another opportunity to show you a true five-star experience. Thank you for letting us know these issues and we will speak to each department head regarding this.
Adude, thank you for sharing your experience at Hyatt House Branchburg. We're pleased you encountered a problem-free visit and found our team members amiable. It's always wonderful to hear positive feedback from our valued guests. We hope to have you with us again soon.
2/10 Terrible
Vinicio
Travelled with partner
20 Feb 2024
Liked: Staff & service
Disliked: Amenities
The iron didn’t work and their were kids constantly running and banging on my door disrupting me and my finances sleep was hard to relax and the breakfast was served cold the staff was great tho
Vinicio
Stayed 3 nights in Feb 2024
Response from Customer Service on 21 Feb 2024
Vinicio, we're sorry to hear about the challenges you encountered during your stay. We deeply regret that the iron didn't function as intended and that noise disturbances impacted your relaxation. We certainly strive to maintain quiet and respectful spaces for our guests. Regarding breakfast, we prioritize the quality and temperature of our food and appreciate your feedback. We're pleased that you found our team members to be great, and we will take the necessary measures to address the issues you've raised. We hope for another opportunity to show you a true five-star experience.
Hotel Room was ok. It was a studio very cute but the layout not so good. I could not get off my bed once the sofa bed was open out😀 there was no room to walk. We could not even open the sofa bed at first until we moved a table that was blocking the foot of the bed from going down on the ground. Sofa bed was horrible but I quite understand it was a sofa bed. The whole layout of the room was just weird.
Breakfast was not good not even the coffee.
Most of all I’m very disappointed with Expedia.
When I booked this hotel room it was $86 per night and then I was Charged I think $147.
I would of never booked a hotel room for that price for 1 night.
We were attending a sporting event and a lot of kids were at that hotel so they went up on the price and My rewards were used towards the room which I still ended up and pay an amount I should not of paid with my rewards.
I’ve been using Expedia for years now and this was disappointing to me. I cannot trust booking with Expedia anymore.
Gillian
Stayed 1 night in Feb 2024
Response from Customer Service on 19 Feb 2024
Gillian, thank you for sharing your experience. We're sorry to hear that you found the room layout a bit challenging after opening the sofa bed and that it affected your comfort. We continually strive to improve our guest rooms and should you visit in the future, we would be more than happy to assist you in finding a room to better suit your needs.It's unfortunate that you had concerns about the breakfast quality as well. Your feedback is valuable and will be considered as we strive to continually improve our offerings.Regarding your concerns about the booking process and pricing through Expedia, it would be best to directly contact their customer service team for assistance and clarity on this matter. We hope that despite these issues, we can look forward to hopefully welcome you back in the future for a more enjoyable stay.
The Hyatt House is very nice. It is right down the street from RVCC and two minutes from Somerville. It has complimentary breakfast and convenient parking. We enjoyed our stay.
Agnetta
Stayed 3 nights in Feb 2024
Response from Customer Service on 13 Feb 2024
Agnetta, it's a pleasure to hear that your visit to Hyatt House Branchburg was delightful. It fills us with joy that you found our location and amenities, such as the complimentary breakfast and parking, to your liking. We can't wait to welcome you back for another enjoyable experience.
Thanks for sharing this perfect rating, Rajendra!We're thrilled to hear you enjoyed your stay at Hyatt House Branchburg! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!
All of the staff are very friendly and do a great job. The bartender was excellent and very nice to talk with.
john
Stayed 1 night in Jan 2024
Response from Customer Service on 1 Feb 2024
John, it's wonderful to hear of your positive experience at Hyatt House Branchburg. We're delighted our team members made you feel welcome and that you enjoyed engaging conversations with our bartender. We'd love to welcome you back again soon.
Prabhakar, it's heartening to learn of your satisfying stay at Hyatt House Branchburg. We're thrilled to see you had such a positive experience and hope to welcome you back in the near future. Thank you for the wonderful rating.
Very nice Hotel and staff. Great restaurant and lounge.
john
Stayed 1 night in Jan 2024
Response from Customer Service on 31 Jan 2024
John, we appreciate your kind words regarding the distinctive restaurant and lounge experiences. However, we notice there might be certain grey areas of your visit giving rise to a level of dissatisfaction. We're keen to continuously improve and your constructive feedback helps us do so. We aim to make every stay a delight for our guests and hope to welcome you back in the future.
Thank you for the excellent rating, Asia!Our goal is to go above and beyond to ensure our guests have a memorable experience at Hyatt House Branchburg! We look forward to hosting you again soon.
Thanks for the outstanding rating, Ricardo!We're delighted your time at Hyatt House Branchburg was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
This is a well-run, well-kept hotel. I wish I could have stayed longer. I will use this hotel every time I come to the area, even if it's a drive, it's just so clean and comfortable. It was nice to relax for the evening.
Leslie
Stayed 1 night in Jan 2024
Response from Customer Service on 23 Jan 2024
Leslie, it's wonderful to read about your positive experience at Hyatt House Branchburg. We're thrilled you found our hotel to be well-kept and appreciated the comfort it provided. Your intention to revisit, even when distance is a factor, brings joy to our team. We're already looking forward to your next stay!
10/10 Excellent
darren
21 Jan 2024
darren
Stayed 1 night in Jan 2024
Response from Customer Service on 22 Jan 2024
Darren, we are delighted that your stay at Hyatt House Branchburg met your high standards, as reflected in your rating. We trust you enjoyed our amenities and the comforts of your room. We look forward to welcoming you back again soon for another exceptional visit.
Thank you for the 4/5 rating, Richard!We are excited to see that you had an enjoyable experience at Hyatt House Branchburg. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!
Upendhar, thank you for sharing your positive experience at Hyatt House Branchburg. We are thrilled you found our accommodations comfortable and services satisfactory. Your positive feedback gives us great encouragement to keep doing what we are doing. We hope to welcome you back soon.
Julia, thank you for your rating of Hyatt House Branchburg. We're delighted that your stay was generally enjoyable. We hope to welcome you back in the future to provide an even more superior experience.
Thank you for the wonderful rating, Kenneth!It's excellent you enjoyed your time at Hyatt House Branchburg so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.
Thanks for the perfect rating, Alden!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Hyatt House Branchburg.Have a wonderful day!