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Reviews of Bramston Beach Resort

3 out of 5
Bramston Beach Resort
1 Dawson St, Bramston Beach, QLD

Reviews

6.4
Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Pa Nhia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Grant

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Serenity.
Stayed 2 nights in Feb 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service
Good meal and service
Stayed 1 night in Nov 2023

4/10 Poor

Warren

Stayed 1 night in Oct 2023

10/10 Excellent

Debra

Stayed 3 nights in Oct 2023

8/10 Good

Dianne

Stayed 1 night in Sep 2023

4/10 Poor

Amanda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Air Conditioner didn't work. Mattresses were very firm. WiFi was weak and intermittent at best. Water from shower overflows onto bathroom floor - a lot. Staff hospitable. Perfect location. Quiet. Parking was awkward.
Stayed 1 night in Sep 2023

6/10 Okay

Tanya

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The rooms are newly refurbished and had the basics we needed. Kids loved the pool and the spacious grassed area. So convenient to the beautiful beach. Some advertising has an old phone number online that's not used so that was annoying. The restaurant looks nice but just expect basics (couldn't do a pizza on a Saturday night as the chef wasn't there).
Stayed 2 nights in Sep 2023

8/10 Good

Rohani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, close to beach, units have pleasant outdoor seating
Stayed 1 night in Aug 2023

2/10 Terrible

Ben

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water Air con would not turn off or go to heat Lack of extra bedding Food was not great and over priced Service was non existent
Stayed 1 night in Aug 2023
Response from RS on 17 Aug 2023
Hi Ben, apologies for the experience, for the aircon heat, you should have changed the mode, we keep it on cold due to warm weather throughout the year, we only provide extra bedding on request, and not sure why your hot water didn't work. Sorry to hear you find the food over priced, our prices are quite less from a lot of city restaurants, even though we are in a remote area, and have to pay extra for logistic costs, same staff wages and less sales.

8/10 Good

Ocean

Stayed 1 night in Jul 2023

4/10 Poor

Julieann

Travelled with family and small children
Disliked: Property conditions & facilities
Room leaked rain water through the ceiling fan, which never worked. I was offered to change rooms on the final night of a 7 night stay, when brought to managements notice I was told to use a hairdryer to dry the bed. Was given one mattress protector and one flat sheet to change the bedding when I asked for additional bedding I was informed there was none. No discount or refund of fully paid 2 x rooms was offered, this cost me just under $1800, surrounding areas were beautifully maintained.
Stayed 6 nights in Jun 2023
Response from RS on 7 Jul 2023
Hi Julieann, we couldn't fix one of the room's issue as it was raining continuously and therefore, we offered you another room, but you didn't want it. We apologise for the inconvenience and experience. The issue has now been fixed.

6/10 Okay

Phillip

Its Ok but then they don't charge much either
Stayed 1 night in Jun 2023