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Reviews of Cragun's Resort & Hotel

3 out of 5
Cragun's Resort & Hotel
11000 Craguns Dr, Brainerd, MN

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 224 reviews" "
Rating 8 - Good. 63 out of 224 reviews" "
Rating 6 - Okay. 33 out of 224 reviews" "
Rating 4 - Poor. 24 out of 224 reviews" "
Rating 2 - Terrible. 6 out of 224 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Tabatha

Stayed 1 night in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice being lake side and the room ha a nice little cabin feel to it. Great rate but it was in Feb. We'll be back though!
Stayed 1 night in Feb 2024

6/10 Okay

Jody

Liked: Staff & service
Stayed 1 night in Nov 2023

6/10 Okay

H

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We stayed at Cragun's over MEA. The area around the resort was beautiful. The cabin we stayed in was old, worn out, and not very clean. The furniture was uncomfortable, the stove/oven were from the 1980's and heated food unevenly. There was no WIFI and besides the indoor pool there was limited entertainment for young children.
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
I thought the area was beautiful, property was a little tired. My room was nice and worked. I thought the restaurants and selections were very limited and food was marginal. I found I visited a neighboring resort for dinning, which was very good. Dinning defiantly needs to improve
Stayed 2 nights in Oct 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort ! Will definitely come back
Stayed 1 night in Sep 2023

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience. Beautiful view and great staff
Stayed 1 night in Sep 2023

10/10 Excellent

Matthew, Fargo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place... wife loved the old school "Dirty Dancing" vibe!!!
Stayed 1 night in Sep 2023

4/10 Poor

Hayes

Liked: Cleanliness
Disliked: Staff & service
The property was vast with plenty room. I arrived a couple hours early. I was told I'd get am email when my room was ready. I never did. The restaurants weren't open till five. There's a small bar by the check. The server new absolutely nothing and didn't care either. I asked for directions to the Legacy bar. He told me to look it up. I had to make to noise complaints for people partying on a deck below. I got apathy from almost everyone. I wouldn't recommend this place to anyone.
Stayed 2 nights in Sep 2023

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Pankaj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, large room with a nice view of the lake. Would definitely stay there again
Stayed 5 nights in Aug 2023

8/10 Good

Gail

Travelled with family
Liked: Staff & service
The inside area where the bathrooms are near the outdoor pool was not clean at all. It just looked like a place where no one cared. The lack of elevators or convenient ones was tough, because many flights of stairs were necessary to get to our room.
Stayed 2 nights in Sep 2023

10/10 Excellent

Mike

Stayed 1 night in Sep 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, room comfort
Weekend golf stay
The hospitality was wonderful, and the accommodations fine. I think perhaps it’s time to update the older facility, but it was still a pleasant experience with good amenities.
Stayed 1 night in Aug 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Matthew, Minneapolis

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in disrepair. The room was damp and dirty, and our feet turned black from walking on the floors. There was also an unknown white powder on one of the beds, which was disturbing. The hallways were dingy and damp, and the ceiling tiles were falling down. The rates were incredibly high due to peak season, so I assumed that the property would be comparable to others in the area. It turns out that this was just an attempt to gouge unsuspecting travelers and take advantage of limited lodging during the summer. We went home after one night. It was a terrible experience, and I would never come back or recommend this place to anyone! Worst birthday ever!
Stayed 2 nights in Aug 2023

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to bring a family.
Stayed 2 nights in Aug 2023

8/10 Good

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Patricia J

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy air conditioning
Stayed 1 night in Aug 2023

2/10 Terrible

Carrie

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service
Our room was nicely renovated. Very modern, spacious & clean.
Stayed 1 night in Jul 2023

6/10 Okay

JEFFREY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
THE RESORT STAFF WERE VERY FREINDLY AND NICE. THE VIEW OF THE LAKE WAS BEAUTIFUL AND PEACEFUL. THE ONLY THING THAT WAS NOT GOOD ABOUT THE STAY WAS WHEN WE GOT TO OUR ROOM THERE WAS A DIRTY TOWEL IN THE BATHTUB AND HAIRS ON THE RIM OF THE TUB.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeetu

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Full package this property Complete get away
Stayed 1 night in Jul 2023

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 5 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed 2 nights to play golf. The staff was very friendly and golf courses were great.
Stayed 2 nights in Jun 2023

8/10 Good

Heidi

Stayed 3 nights in Jun 2023

2/10 Terrible

Melissa

Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Very clean. Staff was nice. Did not like the 5pm check in time. Seems rather late when you have to be out at 11 am the next morning.
Stayed 1 night in Jun 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Drew.Duitman

Travelled with partner
Liked: Staff & service
Property was okay, a bit dated. Food was excellent and staff was friendly. Would be more willing to overlook the age/musty feel but it felt expensive for what you got.
Stayed 2 nights in Jun 2023

8/10 Good

Rosamond

Stayed 2 nights in Jun 2023

10/10 Excellent

Denielle

Stayed 2 nights in Jun 2023

6/10 Okay

Anthony

Travelled with family and small children
Liked: Staff & service
Too many adults there looking for a kid free weekend at a family resort. They picked the wrong resort.
Stayed 2 nights in May 2023

8/10 Good

Seung

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Updated rooms and awesome views!
Weekend getaway! While the resort is older, they are working to update the rooms and we were fortunate to stay in an updated resort room with a deck and full view of the lake! The update was well done and included everything in the room - making our stay incredibly comfortable! We wanted to love the Sunday brunch, but it was pretty mediocre. The service was great through out our stay and we hope to be back!
Stayed 1 night in May 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Magnificent View
You can't say enough about a room that's 100 feet from Gull Lake. Cragun's is a very nice place, but know that it's been around for a long time, so parts of the property, such as our room, are pretty old. They do their best to keep things up, though, so lots of credit there. Also be aware that you may encounter your share of Guys Golf Outings, girls and guys' bachelor/bachelorette parties, and all that comes with that, including rather loud conversations at 12:30 a.m. Nothing Cragun's can do about that--it's the nature of the place. But The Nature itself is magnificent, and once things quiet down, the nights and mornings are like heaven.
Stayed 2 nights in May 2023

10/10 Excellent

Korey

Stayed 1 night in May 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2023

10/10 Excellent

Trista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Sidewalks needed to be salted. Very hazardous
Stayed 1 night in Mar 2023

10/10 Excellent

Jo

Stayed 2 nights in Mar 2023

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We were excited to have our first stay at Craguns Reaort. The property itself is well kept, clean and our room was beautiful. The disappointment started when we hadgone to the bar near the reception area. It was a very busy weekend with a large dart tournament being hosted and hocley tournament in town as well. There was an arguement in the bar that was allowed to escalate due to security not removing the parties that were causing the issue. As a result of the escalation the bar closed an hour and a half early. This left several people with nowhere to enjoy the rest of the evening. The second disappointment came while trying to sleep. It literally sounded like a horse stampede with loud music from midnight until 0900. At that time we were getting ready for the day to leave. Needless to say we left exhausted and disappointed.
Stayed 1 night in Mar 2023

4/10 Poor

Megan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am sad this didn’t live up to expectations as we were super excited. There was a ton of mold in our room which really made my 1 year olds asthma flare up. Didn’t end up being enjoyable for anyone
Stayed 1 night in Mar 2023

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family Weekend Winter Get A Way
Multi family get away! We enjoyed the activities planned and the suite we stayed in. Areas of the resort are dated and dusty, but rooms were very clean and updated. We appreciate the breakfast and the huge space by the pool rooms for our family to gather. We know we will use this resort as an annual gathering event.
Stayed 2 nights in Jan 2023