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Reviews of Staybridge Suites Bowling Green, an IHG Hotel

3 out of 5
Staybridge Suites Bowling Green, an IHG Hotel
680 Campbell Ln, Bowling Green, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 688 out of 979 reviews" "
Rating 8 - Good. 176 out of 979 reviews" "
Rating 6 - Okay. 56 out of 979 reviews" "
Rating 4 - Poor. 28 out of 979 reviews" "
Rating 2 - Terrible. 31 out of 979 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and friendly people.
Stayed 1 night in May 2024

2/10 Terrible

Cicely

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Room was not clean.
Stayed 1 night in May 2024

2/10 Terrible

Cicely

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
HORRIBLE! DO NOT RECOMMEND!!! One of our rooms had the most disgusting odor of pet urine! The entire 1 bed room unit completely reeked! You could even smell it in the hallway outside of the room! The chairs in the unit were also torn up... possibly due to pets scratching. This unit should never be rented out again in that condition. Mold in the bathroom. Liquid stains throughout the unit. We had initially booked 2 nights in that room but we had to leave after the first night due to the smell. One night in that room was too long. I tried on multiple occasions to talk to manager on duty and was told each time that the manager was busy. Days later and still no response from the manager / refund for 2nd night that we did not stay. There are a lot of other nice hotels in Bowling Green that I wish I had chosen instead of this one.
Stayed 2 nights in May 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff was extremely friendly and helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Pat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay there again. Excellent complimentary breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Chentel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay was enjoyable, clean property with great amenities in a convenient location.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and convenience was e ceptional
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lessie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice. Will stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Milada, Skokie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, wonderful staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest hotel I’ve stayed in while on my 4 week road trip.
Stayed 1 night in Mar 2024

10/10 Excellent

Shalyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
1 bedroom suite was excellent! Breakfast was wonderful! So much better than your basic hotel!
Stayed 1 night in Mar 2024

8/10 Good

Kirk

Travelled with family, Travelled with family and small children
Liked: Amenities
Stayed 1 night in Mar 2024

4/10 Poor

Lauren, Louisville

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Customer service staff was friendly and helpful. Hotel is filthy. Lots of garbage collecting in hallways. Bathroom was dirty and rooms were basically disgusting. Stains on floors, furniture, and sheets. What appeared to be bodily fluids on walls. Refrigerator was filthy. No ice available except for through coke machine in breakfast area. Breakfast attendant is delightful.
Stayed 1 night in Mar 2024

10/10 Excellent

Chuck

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property at a good price
Stayed 1 night in Mar 2024

8/10 Good

Judy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
staff were very friendly and the happy hour was fun breakfast was amazing
Stayed 1 night in Feb 2024

8/10 Good

Mysty

Stayed 1 night in Feb 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was easy and the gentleman clerk was very pleasant and friendly. The breakfast bar had multiple selections and the food was good.
Stayed 1 night in Feb 2024

10/10 Excellent

Jenny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was very nice. Room I a little dated but nice. We can hear the people above us loud and clear, but that’s the only complaint.
Stayed 1 night in Feb 2024

2/10 Terrible

Rebecca

Stayed 1 night in Jan 2024

10/10 Excellent

Stacy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the two bedroom suite and each bedroom has it's own bathroom. That was very handy. The room was clean. The breakfast was nice and all the staff were very friendly. We took our small dog. In the rear of this hotel is a side walk that walks along a wooded and park like area that is perfect for our furry family members. I'll stay here again if I'm ever back in the area. The only small issue was that the main elevator was not working, but the building had a rear elevator that was still working, so it didn't really cause any big issues, other than having to walk a few small distance to that spot.
Stayed 1 night in Feb 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the breakfast and staff was extremely helpful and friendly.
Stayed 2 nights in Jan 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive staff
Stayed 1 night in Jan 2024

6/10 Okay

Charles, Deerfield

Travelled with pets, Travelled with partner
Liked: Staff & service
Staff very accommodating. Kitchen very clean and well stocked. Limited towel count in bath and torn sofa cushion and non-working elevator only negatives.
Stayed 1 night in Jan 2024

10/10 Excellent

Phoebe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jan 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyed it
I enjoyed it and the staff was really friendly.
Stayed 1 night in Jan 2024

10/10 Excellent

Tembree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Rachelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very welcoming as was the decore and accommodations. I would make a point to stay here while passing through again.
Stayed 1 night in Jan 2024

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A step above other hotels in this category. Elevated breakfast options. The room had a full kitchen & lounging area.
Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Kristyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy space and friendly service
Fantastic service - employees were not just friendly, but were very outgoing and fun. We had one maintenance issue and it was resolved quickly with a friendly employee.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cecil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very clean, spacious. Breakfast was great and staff was very kind. Would def stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place for the price. The Continental breakfast was way better then we expected
Stayed 1 night in Dec 2023

2/10 Terrible

Scott, Kissimmee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointing, dirty walls with halls, stains on sofa. It was 3 of us, but we had only 2 towels and had to ask for the third one. Kitchen utensils were awful, not a single frying pan, 2 forks and 2 spoons. Had to ask for a frying pan and they gave us dirty, old one, I would be super embarrassed to even show it to anybody. Asked for at least one more fork and they only could offer plastic one. Cabinets falling apart and not closing. Dirty sink and bath tub, shower head almost didn't work, taking a shower was real challenge . Never would stay in this place again and don't recommend to anyone.
Stayed 2 nights in Dec 2023

6/10 Okay

Kimberly

Travelled with pets
Liked: Staff & service, amenities
This was my second time staying at this location and I was a little disappointed. Front desk staff and check in were excellent but the halls and room conditions were not like my last visit. 2nd floor hall had a strong urine smell. Carpet in room was moderately stained as was the sectional sofa. Ceiling of bathroom appeared to have water damage. Toilet appeared to have a burn stain on inside of lid and the commode was lopsided in a sense. Kitchen area was clean with no issues and fully stocked, which was nice. Bed was not comfortable to me. Breakfast was very good and had a variety of items. I would not stay again only because the rooms seemed to have gone down hill from when I stayed a few years ago. Disappointing because the area/location is perfect and puts you close to everything but I prefer better room conditions for my hotel stay.
Stayed 2 nights in Dec 2023

6/10 Okay

Caitlin

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
The property was quiet, the staff was nice. However, there was a strong odor of cat urine. I am extremely allergic and had 2 allergy reactions.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wilma

Stayed 1 night in Dec 2023

10/10 Excellent

RONALD, Winnetka

Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Date weekend. The young man that work the from desk was very impressive very accommodating and eager to go the extra mile. Thanks and I’ll see staybridge bowling green again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rodney

Everything was great
Stayed 2 nights in Dec 2023

10/10 Excellent

Hajime

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was very roomy..we got a suite with a kitchen. We noticed food under the couch and mold in the grout in both showers. Overall would recommend!
Stayed 1 night in Dec 2023

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place to stay! Stopped for one night during a long drive and it was great. Even had breakfast pizza at the buffet :)
Stayed 1 night in Dec 2023

6/10 Okay

Lawrence, TWO RIVERS

Stayed 1 night in Dec 2023

10/10 Excellent

Kayla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, the hotel was also a clean, safe and family friendly property. I enjoyed my stay there & would recommend it to any of my family or friends.
Stayed 1 night in Dec 2023