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Reviews of The Verb Hotel

3.5 out of 5
The Verb Hotel
1271 Boylston St, Boston, MA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1299 out of 1523 reviews" "
Rating 8 - Good. 164 out of 1523 reviews" "
Rating 6 - Okay. 38 out of 1523 reviews" "
Rating 4 - Poor. 16 out of 1523 reviews" "
Rating 2 - Terrible. 6 out of 1523 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy, Underhill

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel ever - super friendly staff, funky cool memorabilia great location
Stayed 1 night in May 2024

10/10 Excellent

Kate

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Kate

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were awesome! The pool was fantastic! The staff is amazing.
Stayed 1 night in Apr 2024

10/10 Excellent

Norm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Verb was amazing! Better than a Hitel.
Stayed 4 nights in May 2024

10/10 Excellent

Luparis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the vibes good place
Stayed 1 night in Mar 2024

8/10 Good

Kayla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the restaurant bathroom was pretty nasty but otherwise the staff was incredibly friendly and helpful and the pool was warm and wonderful! Even in May
Stayed 1 night in May 2024

10/10 Excellent

mina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verb is a unique place to stay. As far as the theme and the decoration are concerned this place is fun. The rooms are clean and have everything you need. The staff are friendly and a pleasure to deal with. Much, much better than the any of the big chain hotels. This place has a real personality.
Stayed 1 night in Apr 2024

10/10 Excellent

Angela, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay. The staff was super nice. You can see Fenway park from the lot. Parking lot is small and valet was hard find at times but not a big deal. We stayed there because of a concert at MGM Music Hall and it was a 5 minute walk so very convenient! Not a huge fan of the restaurant inside the hotel only because I have a shrimp allergy that couldn’t be accommodated. Record player in our room was cool and you can switch them out with others near the lobby. Very clean. I would stay again
Stayed 1 night in Apr 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rock ‘n’ Roll memorabilia all over, vinyl and a turntable in every room, convenient to MGM Music Hall, House of Blues, and Fenway; what’s not to love?
Stayed 1 night in Apr 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool. Great staff.
Stayed 3 nights in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 2 May 2024
Thank you for your feedback, Deanna. Rock On!

10/10 Excellent

Rae-Ellen

Travelled with family
!
Stayed 3 nights in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 2 May 2024
Thank you for your feedback, Rae-Ellen. Rock On!

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are amazing the nicest people. Many walkable areas like mgm music hall and Fenway park and many others. Loved everything about this hotel! Rooms and food was very good!
Stayed 1 night in Apr 2024

10/10 Excellent

Mark, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant idea to bring the musician performer forward in life.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 2 May 2024
Thank you for your feedback, Mark. Rock On!

6/10 Okay

Nathaniel

Stayed 3 nights in Apr 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 2 May 2024
Thank you for your feedback, Ross. Rock On!

10/10 Excellent

YOSUA, SOMERSWORTH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for one night for a show at MGM Fenway. It was such a convenient location with MGM being a short walk as well as having multiple dining options on the same block. The vibes of the hotel are so much fun. I wish I had packed my bathing suit to enjoy the heated outdoor pool! There was an issue with the temperature of our room (it was very hot). They said this is due to only having access to heat OR A/C for the entire building. At this time they had the heat on. Due to this issue, they happily upgraded us to one of the trailers that did have A/C and removed our amenity fee (which was an extra $42 upon arrival). Overall we are very happy with the stay and the staff.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 23 Apr 2024
Thank you so much for your feedback, Yosua! We are so happy you enjoyed your stay with us even if it was a bit rocky at first. We would LOVE to have you back and show you another 10/10 stay. Rock On!

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the mgm 8 min walk near everything
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for rockin' with us, Angela!

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
This place is seriously awesome. Best service but not overwhelming. Super nice staff if you ask for something, the way it should be. A million stars for them. Please pay them well because they are great.
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks so much for your review, Karen! Please come back any time!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very cool place to stay
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Assistant Front Office Manager on 23 Apr 2024
Thank you for your feedback, Kirk! Rock On!

10/10 Excellent

Emily

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Best hotel if attending an event at Fenway or MGM music hall
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for your review, Emily! We hope to see you again soon!

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
You rock, Tanya! Thanks for choosing The Verb!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique blend of old school style with new school amenities! Overall a great property, look forward to staying here again!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 21 Apr 2024
Thanks so much for your review, Michael! We look forward to having you back!

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 22 Apr 2024
Thanks for rockin' with us, Kristina!

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique staying in an old airstream converted into a hotel room. Easy access to Fenway and local restaurants and bars.
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 19 Apr 2024
Thanks for your review, Douglas! Hopefully next time we can turn that 4 up to a 5!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 19 Apr 2024
Thanks for your review, John!

10/10 Excellent

Jose, Guatemala

Stayed 3 nights in Apr 2024

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the verb, we stayed in one of the trailers and had a great time. This staff is wonderful and I plan on coming back and staying again.
Stayed 3 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 16 Apr 2024
Thanks so much, Lorraine! We hope to host you again soon!

10/10 Excellent

Deborah L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal, the room was clean, and I'll never complain about waking up to a view of Fenway Park. The manager, after finding out I was a U2 fan, even pulled U2 records for me to take to the room. Truly above and beyond service. Definitely staying there again.
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Desk Supervisor) on 16 Apr 2024
Thank you for your review, Deborah! We are so happy you enjoyed your stay and can't wait to see you next time!

2/10 Terrible

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Hi Jolene,We're sorry to hear your Verb experience wasn't a 10 - we'd love to hear how we could've made it better. If you feel inspired to give us another shot, please give us a call!

10/10 Excellent

Christine, Presque Isle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, great staff, polite and helpful!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Thanks for your stellar review, Christine! Please come back soon!

10/10 Excellent

Olga

Travelled with family
Liked: Amenities
The room is simple, carpets may not be the newest, the bathroom door resembles a closet sliding door without a lock, but I think it is still very good. The typewriter in the room and a record player (couldn't get it to work) were cute if you like this kind of stuff. The staff was friendly, helpful. Parking is ridiculously expensive ($70 per night) and there is metered parking on the street which is free on Sundays and at night, so this is what we did. Breakfast is actually excellent. Lots of choices and decent coffee. I do wish we used the heated swimming pool, but didn't have the time. It looked lovely, so bring your bathing suits in any weather!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
Olga, thank you so much for your review! We're so glad you enjoyed your stay with us. Next time you're here, we'd love to fine-tune your record player so you can jam out to your favorite tunes!

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! We will definitely be back!
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 14 Apr 2024
We look forward to seeing you again, Kerry! Thank you for choosing the Verb.

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being so close to Fenway Park
Stayed 1 night in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Go Sox! Thanks for choosing the Verb, Steven!

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cool! If you get a chance, stay in a trailer! The location is great and if you like music memorabilia, this is definitely where you want to stay!
Stayed 3 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Hey Laura! We're so glad you enjoyed "Backstage" and hope to see you again soon!

10/10 Excellent

Sidarth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most unique and coolest hotels I've stayed at
Stayed 5 nights in Mar 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
We're so glad you enjoyed your stay, Sidarth! Come back anytime!

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool music themed property with great staff
Stayed 2 nights in Apr 2024
Response from Ella Atkinson (Front Office Supervisor) on 11 Apr 2024
Thanks for rockin' with us, Jim!

10/10 Excellent

Max, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Max! Rock On!

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 2 May 2024
Thank you for your feedback, Jessica. Rock On!

8/10 Good

Paigs

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Liked the records and the rock n roll theme. Bathrooms could use an update (there was a small blood stain on the shower curtain). Bed and pillows weren’t too comfy but the convenience of having Fenway in your backyard I would come back. Didn’t get to use the heated pool but would love to when I come back.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Paigs! Rock On!

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the year-round heated pool! I could not get my thermostat to stay where I wanted it to.
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Erin! Rock On!

10/10 Excellent

Thomas, Apopka

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff with a unique hotel vibe that makes you feel comfortable and intrigued.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Thomas! Rock On!

10/10 Excellent

Kara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always pick The Verb! The staff, hotel decor, amenities, and location are 10/10!
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Kara! Rock On!

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the music focus and the records and posters in the hotel. Didn't care for the additional amenities charge since we were only there one night and didn't use them.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Louise! Rock On!

10/10 Excellent

Jennara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location especially if you are seeing a show.
Stayed 1 night in Apr 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jennara! Rock On!

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Jonathan! Rock On!

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go stay. Have stayed many times, will stay many more.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Richard! Rock On!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The heated pool and environment was great. Awesome attached restaurant as well. Would definitely come back here
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, David! Rock On!

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and awesome hotel with record players in every room and an incredible selection of music. Super cool theme with music memorabilia and lovely attention to detail in every way.
Stayed 2 nights in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Sydney! Rock On!

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fun vibe good place to stay for a concert.
Stayed 1 night in Feb 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Michael! Rock On!

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were fantastic. The upgrade may influence my feelings but this is a great hotel.
Stayed 1 night in Mar 2024
Response from Mackenzie Rose - Asst. Front Office Manager on 6 Apr 2024
Thank you for your feedback, Samuel! Rock On!